ENJOY THE ALL ABOUT YOU ISSUE! NEED HELP WITH HEARING AID COSTS? PAGE 7 How to have your prescriptions DELIVERED TO YOUR HOME! e f Li A Message from DR. TARA M. BRYANT PAGE 2 PAGE 6 The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the plan. Limitations, copayments, and restrictions may apply. Benefits, premium, and copayments/coinsurance may change on January 1 of each year. SUMMER 2017
A message for you from Dr. Tara M. Bryant, Chief Medical Officer for Viva Health Dear Viva Medicare Members, You know that preventive care is good for your health. But did you know that prevention is good for your wallet, too? Viva Medicare covers many preventive services at 100%, free of charge to you. Some of the free preventive services we cover include wellness visits, mammograms, colonoscopies, and flu shots. Your wellness visit with your Primary Care Physician (PCP) is one of the most important appointments you can make. During your visit, you'll receive care that will guide you in staying happy and healthy all year! If you have any questions about coverage for preventive services, you can call Member Services at 1-800-633-1542 Monday-Friday from 8am-8pm. (From October 1 to February 14, we are open 8am-8pm, 7 days a week) TTY users, please call the Alabama Relay Service at 711. I hope you enjoy this issue of Enjoy Life! Sincerely, Dr. Tara M. Bryant 2
ARE YOU GETTING THE MOST OUT OF YOUR Viva Medicare COVERAGE? Did you know as a Viva Medicare member these services are available to you? CVS Caremark ExtraCare Health Card The ExtraCare Health card provides a 20% discount on more than 1300 CVS/pharmacy brand health-related items valued at $1 or more. Viva Medicare members with prescription drug coverage are automatically enrolled in this program. Prescription Home Delivery Great convenience and lower cost. Ordering 90-day supplies of your medicine through the mail helps you save money, if your plan includes prescription drug coverage. Call the CVS Caremark Mail Service Pharmacy's FastStart toll-free number at 1-800-875-0867, Monday - Friday, 7AM - 7PM. For more information see page 6. Fitness Center Reimbursement Viva Medicare includes up to $20 per month towards your membership at participating fitness centers! To find out which gyms participate, go to www.vivamedicaremember.com/ MemberResources/ and click on your plan name, or call Member Services at the number on the back cover of this newsletter. See page 4 for more information. Hearing Care Solutions Annual hearing exams are available for Viva Medicare members at no charge at any Hearing Care Solutions location. In addition, there is fixed discounted pricing on hearing aids from major manufacturers. To participate call 1-866-344-7756, 7am - 7pm, Monday - Friday. For more information see page 7. Philips Lifeline With Phillips Lifeline you can get connected to their 24/7 Response Center with the press of a button 24 hours a day, 365 days a year. Viva Medicare members receive discounts on start-up and monthly fees. For more information about this and other products they offer call 1-800-242-1306 ext. 4535 or visit www.offer.lifelinesys.com/vivahealth/ V Care V-Care is a wellness program designed to help members with complex and/or chronic conditions stay as healthy as possible. Our specially trained team looks for opportunities to help keep you well. You can participate in V-Care in a few ways: A physician can refer you, Viva Medicare may contact you if we see you may benefit from V-Care, or you can call 1-855-698-2273, 8 a.m. - 5 p.m. Monday-Friday for more information. 3
Viva Medicare HELPS YOU STAY HEALTHY AND HAPPY! WILL Viva Medicare PAY FOR MY GYM MEMBERSHIP? Viva Medicare will pay up to $20 a month towards dues at participating fitness centers. We believe there is no better or easier way to enjoy a more active and healthy lifestyle than joining a local fitness center. HOW TO USE YOUR FITNESS BENEFITS: Please call your fitness center to verify their billing process. Not all participating gyms will file your membership fee directly to Viva Medicare on your behalf. You may be responsible for paying your fitness center directly and then filing a reimbursement claim with Viva Medicare. Please note, reimbursement payments cannot be made for future months. You can call Viva Medicare for more information. The phone numbers and hours are located on the back cover of this newsletter. ARE THERE ANY EDUCATIONAL EVENTS Viva Medicare OFFERS TO HELP ME STAY HEALTHY? YES! Our Viva Health Cafes host free events every month to help keep our members informed about their health. And sometimes the events are just to have a little fun! You can find out what events are scheduled near you by going to page 5 and checking the calendar of events for the next few months. We hope to see you there! 4
Join us for a free and fun event designed just for YOU! MONTGOMERY 2107-B Eastern Blvd Montgomery, AL 36117 334-272-8882 Ask The Expert: Diabetes Academy 8/16/2017 10 AM Healthy Cooking 8/23/2017 1 PM Craft Day 9/7/2017 2 PM Healthy Cooking 9/13/2017 1 PM MEMBER APPRECIATION 10/11/2017 10 AM GRAND RIVER (LEEDS) 6200 Grand River Blvd. E, Suite 438 Leeds, AL 35094 205-699-3040 Ask The Expert: Diabetes Academy 8/14/2017 10 AM Healthy Cooking 8/24/2017 11 AM Craft day 9/7/2017 1 PM Bingo! in the Food Court 9/12/2017 10 AM MEMBER APPRECIATION 10/9/2017 10 AM HOOVER 1550-K Montgomery Hwy Hoover, AL 35216 205-978-4911 Ask The Expert: Diabetes Academy 8/15/2017 10 AM Craft day 9/7/2017 10 AM MEMBER APPRECIATION 10/10/2017 10 AM MOBILE 3071 Dauphin Street Mobile, AL 36606 251-380-2222 Ask The Expert: Diabetes Academy 8/17/2017 10 AM Healthy Cooking 8/24/2017 11 AM Craft Day 9/7/2017 10 AM MEMBER APPRECIATION 10/12/2017 10 AM No cafe close to you? See page 10 for Viva Medicare's on the road events! 5
TIRED OF GOING TO THE PHARMACY TO PICK UP YOUR PRESCRIPTIONS? TRY OUR HOME DELIVERY...DELIVERED RIGHT TO YOUR HOME! If your plan includes prescription drugs, we offer a way for you to save both time and money on long-term prescriptions. For medicines you take regularly, the CVS Caremark Pharmacy Mail Service will deliver them to you at no extra cost. Mail service is available for prescriptions used to treat conditions such as high cholesterol, asthma, arthritis, diabetes, heart disease, high blood pressure, and many others. IT S EASY TO START USING YOUR HOME DELIVERY BENEFIT! USE ONE OF THE FOLLOWING OPTIONS: OPTION OPTION OPTION Call the FastStart toll-free number at 1-800-875-0867 Monday through Friday, 7 a.m. to 7 p.m. (CT) A representative will let you know which of your prescriptions can be filled through CVS Caremark Pharmacy Mail Service. They will then contact your doctor for a 90-day prescription. (30 and 60-day supplies are available through mail order as well.) When you call, be sure to have: *The member number from your Viva Medicare ID card *Your doctor s first and last name and phone number *Your payment information and mailing address Log onto www.caremark.com/faststart Going online is a quick and easy way to start using mail service. Once you provide the requested information, they ll contact your doctor for a 90-day prescription. If you haven t registered yet on Caremark.com, be sure to have your Viva Medicare ID card with your member number handy when you register for the first time. Fill out and send a mail service order form If you already have a prescription from your doctor, you can send it to CVS Caremark Pharmacy Mail Service with a completed mail service order form. Go to www.caremark.com/faststart to access the form. 6
DO YOU NEED HEARING AIDS? Viva Health has a DISCOUNT PLAN through Hearing Care Solutions Call to schedule your hearing exam at no charge! 7am-7pm, Monday-Friday 1-866-344-7756 Below is an overview for Hearing Care Solutions' different levels of hearing aids. VALUE PLUS $950* Up to 24 Channels Up to 5 programs Advanced feedback reduction Customized programs Programs adjust automatically Directional microphone system Advanced noise reduction Most models automatically adjust for background noise Minimizes feedback (whistling) Improves speech understanding Smart phone compatible** SUPERIOR LEVEL $825* Up to 16 Channels Up to 5 programs Feedback reduction Noise reduction Directional microphone Minimizes feedback (whistling) Reduces background noise Improves speech understanding in the presence of noise Volume control available to adjust for various listening situations ENTRY LEVEL $675* Up to 16 Channels Up to 4 programs Directional microphone Reduces background noise Improves speech understanding in the presence of noise Volume control available to adjust for various listening situations BASIC LEVEL $500* Up to 12 Channels Up to 3 programs Good for viewing television Good for one-on-one conversations Feedback reduction Volume control * Prices per ear ** May require additional device 7
SUDOKU HOW TO PLAY: Each row and column, as well as each block, must contain all of the numbers 1 through 9, and no two numbers in the same row, column, or block can be the same. Level: Easy See pg 11 for the answers to these puzzles. Level: Medium 8
SUMMER SPORTS CROSSWORD See pg 11 for the answers. Across 2 A team s leader. 6 A game played with a ball that is hit by hand over a net. This sport is popular to play while at the beach! 10 A person who is skilled in a sport and other forms of physical activity. 11 A game played with two or four players who strike a ball over a net stretched across a court. 12 To travel on foot at a moderate speed or pace. Great to do on a beautiful summer day! 15 Don t forgot to drink enough of this when exercising! 16 Baseball players love to hit runs. 17 This exercise can be done in a pool, lake, ocean, pond, or river. It s most popular during hot summer months. 18 Nothing but! Down 1 A game played by two teams with a round ball that is often black and white. Goals are score by kicking or heading the ball into a goal. 3 A game played with an oval ball usually made of leather. It s very popular in Alabama when college teams play this sport. 4 A game played on a large green course with a small hard ball that is struck with different clubs into a series of small holes in the ground. 5 A game played between two teams of 5 players. Goals are scores by throwing a ball through a hoop. 7 A group of players. 8 A golf club designed for putting. 9 To throw to a batter in baseball. 13 May the team win! 14 An exercise that is faster than a walk, never having both feet on the ground at the same time. 9
is coming to you! We want to make sure all of our members are getting quality health care, so we re sending our care team on the road! Services we ll offer: Blood Pressure Checks Colon Screening Kits Flu Shots Diabetic Blood Testing Retinal Eye Exams Bone Mineral Testing Join Us! SENIOR ACTIVITY CENTER ALACO ROOM 623 Broad St. Gadsden, AL 35901 September 20, 2017 10 am - 2 pm OXFORD CIVIC CENTER 401 McCullars Ln. Oxford, AL 36203 September 28, 2017 10 am - 2 pm JASPER CIVIC CENTER 204 19th St. E. Jasper, AL 35501 October 24, 2017 10 am - 2 pm CACC BETTY CAROL GRAHAM TECH CENTER, MULTI-MEDIA ROOM 1675 Cherokee Rd. Alex City, AL 35010 October 26, 2017 10 am - 2 pm 10
PUZZLE ANSWERS The answers below are for the puzzles listed on pages 8 and 9 Level: Easy Level: Medium 11
417 20th Street North Suite 1100 Birmingham, Alabama 35203 PRSRT STD US POSTAGE PAID BIRMINGHAM, AL PERMIT NO. 2061 Viva Medicare is an HMO plan with a Medicare contract and a contract with the Alabama Medicaid Agency. Enrollment in Viva Medicare depends on contract renewal. Health and wellness or prevention information. H0154_mcdoc1864A CMS Accepted 08/04/2017 Toll-Free: Member Services 1-800-633-1542 TTY users: Alabama Relay Service at 711 Hours: Mon - Fri, 8am - 8pm From Oct 1 - Feb 14, 7 days a week, 8am - 8pm Visit us online at www.vivamedicaremember.com www.vivahealthcafes.com SHOP Stop by a Viva Health Café: Hoover Café 205-978-4911 1550-K Montgomery Hwy Hoover, AL 35216 Mon - Fri, 9am - 5pm Grand River Café (Leeds) 205-699-3040 6200 Grand River Blvd. E, Suite 438 Leeds, AL 35094 Mon - Fri, 10am - 6pm Sat, 12pm - 4pm Mobile Café 251-380-2222 3071 Dauphin Street Mobile, AL 36606 Mon - Fri, 8am - 4pm Princeton Cafe (Birmingham) 205-785-5559 833 Princeton Ave SW POB III, Suite 110 Birmingham, AL 35211 Mon - Thurs, 8am - 4pm Montgomery Café 334-272-8882 2107-B Eastern Blvd Montgomery, AL 36117 Mon - Fri, 9am - 5pm Viva Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-294-7780 (TTY: 711). 注意 : 如果您使用繁體中文, 您可以免費獲得語言援助服務. 請致電 1-800-294-7780 (TTY: 711).