Narrative Career Framework Increases Hope & Optimism according to Outcome-Survey, and One Counselling Service s Experience with it CPPA 2013

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Narrative Career Framework Increases Hope & Optimism according to Outcome-Survey, and One Counselling Service s Experience with it CPPA 2013 Mark Franklin, M.Ed.,P.Eng.,CMF practice leader, CareerCycles producer & host, Career Buzz Laurie Detwiler, MA Counsellor, Kwantlen Polytechnic University Sparks Can we build evidence-based knowledge to complex questions about the nature and outcomes of guidance? National Guidance Research Forum [U.K.] To develop a method of practice that is grounded in established or recognized ideas is important to conduct practice guided by theory, and to ensure consistency and flexibility in your counselling approach. Canadian Standards and Guidelines for Career Development Practitioners It might be a certain sense of calmness and self-confidence and a certain amount of positive introspection to better articulate what you re good at and what you really want to achieve, so it s related to the whole Career Statement process. To really make you feel positive about what you have to offer and not just constantly feel afraid and constantly reactive because the job market is bad and you feel kind of defensive and scared about this. Study Participant, CareerCycles Method of Practice Look for the answer inside your question. Rumi CareerCycles client questions emerging from their situations. Am I in the right career? What would make me happy? What kind of next steps or planning should I be undertaking? How can I bring more joy to my career? What can I do to re-invent myself with a career that is fun and does not "feel" like work? How do I create my future taking into account my whole life? I am all over the map and interested in a variety of things; how do I figure out what to do as my first career following graduation? CPPA 2013 / Copyright Mark Franklin www.careercycles.com / page 1 of 7

Positive, holistic, and narrative career counseling method that bridges theory and practice (Zikic, Franklin, 2010) draws on and is grounded in: 1. Narrative approach 2. Positive Psychology 3. Cognitive methods 4. Strengths-based 5. Happenstance approach 6. Chaos theory of careers 7. Law of Attraction processes 8. Constructivist ideas 9. Adlerian Psychology 10. Canadian Standards & Guidelines CareerCycles Framework Elements For Students/Clients For Career Professionals 1.Model Acts as roadmap Guides practice and communication 2.Tools & handouts 3.Method of practice Between-session tasks, e.g. Your Story, Getting Feedback Trust there s a method in your madness 20+ handouts, consistency 40+ written interventions 4.Learning program Feel reassured Initial learning. Ongoing playbook 5.Career definition Enlarge scope, from job to life. Use when needed Common understanding CPPA 2013 / Copyright Mark Franklin www.careercycles.com / page 2 of 7

I. Research Question Does CareerCycles Method increase clients Psychological Capital, Personal Growth Initiative, and Curiosity & Exploration? How do these variables show up in clients stories? II. Career Management Variables Psychological Capital Questionnaire (PCQ) (Luthans, Avolio, et al., 2007) Who you are and what you can become in terms of positive development (Luthans, Norman, et al., 2008, p. 223). o Number of items: 24 o Source: http://www.mindgarden.com/products/pcq.htm Definition of PsyCap Component* Sample Items (Adapted with approval from the original Self-efficacy (6items): having confidence to take on and put in the necessary effort to succeed at challenging tasks questionnaire) I feel confident analyzing a long-term problem to find a solution. Optimism (6items): Making a positive attribution about succeeding now and in the future Hope (6items): Persevering toward goals and, when necessary, redirecting paths to goals in order to succeed Resiliency (6items): When beset by problems and adversity, sustaining and bouncing back and even beyond to attain success *(Luthans, Youssef & Avolio, 2007, p. 3) I'm optimistic about what will happen to me in the future as it pertains to in my career and life. If I should find myself in a jam in my career and life, I could think of many ways to get out of it. I usually manage difficulties one way or another in my career and life. Curiosity and Exploration Inventory (CEI) (Kashdan, Gallagher, et al., 2009) Positive emotional-motivational system associated with the recognition, pursuit, and selfregulation of novelty and challenge (Kashdan, Rose, & Fincham, 2004, p.291). o Number of items: 10 o Source: http://psychfaculty.gmu.edu/kashdan/cei-ii.pdf Definition of CEI Component* Sample Items Stretching (5 items): Motivation to seek out knowledge and new experiences Embracing (5 items): Willingness to embrace the novel, uncertain, and unpredictable nature of everyday life * (Kashdan, Gallagher, et al., 2009, p. 987) I actively seek as much information as I can in new situations. I am the kind of person who embraces unfamiliar people, events, and places. CCPA 2013 / Copyright Mark Franklin www.careercycles.com / page 3 of 7

Personal Growth Initiative Scale (PGIS) (Robitschek, 1998) Active and intentional involvement in seeking growth and improving one s self in different areas of his or her life (Robitschek, 1998, 1999). o Number of Items: 9 o Source: http://www.ppc.sas.upenn.edu/personalgrowthscale.pdf Sample Items If I want to change something in my life, I initiate the transition process. I know what I need to do to get started toward reaching my goals. I have a good sense of where I am headed in my life. III. Methodology Phase 1: Survey Study (Feb 2012-Jun 2012) o Sent out Outcome Study Survey and consent forms to past clients via email o 68 participants filled out the survey o At the end of the survey, participants were invited to an interview study MEASURES Demographic Variables (Gender, Age, Education) Career Management Variables Psychological Capital (self-efficacy, hope, optimism, resiliency) Curiosity and Exploration Personal Growth Initiative Career and Employment Outcomes Career and Life Clarity Overall Career and Life Satisfaction Employment Status Person-job fit Phase 2: Interview Study (Jun 2012-Nov 2012) o Interviewed 7 participants (randomly selected) to gain in-depth understanding of their experiences o Interviews ranged from 40-45 minutes o Interviews were transcribed verbatim and coded (thematic analysis) INTERVIEW QUESTIONS Sample Questions: What was the career and life question/issue you had when you have started the CareerCycles Program? How did this model and the sessions with your career professional affect how you feel about your career/life direction? What parts if any, of the model are you currently applying to your career? CCPA 2013 / Copyright Mark Franklin www.careercycles.com / page 4 of 7

IV. Outcome Study Results An outcome study of CareerCycles narrative or story-based method of practice has shown that individuals in career pain who went through the CareerCycles Program experienced statistically significant increases in six key measures: hope, optimism, confidence, resilience, curiosity and exploration, and personal growth initiative. In the CareerCycles Program, subjects gained career clarity and learned how to navigate the world of work based on a Career Statement that names their strengths, desires, personal qualities, assets, influences of other people, and career possibilities emerging from their own stories. Subjects said that this process resulted in them not only feeling more hopeful and optimistic, but also increased their career curiosity and exploration. Correlations of these findings with career clarity, career and life satisfaction, and job fit suggest this approach leads to sustainable and positive employment and career outcomes. For more information contact CareerCycles. 416 465 9222 service@careercycles.com References Kashdan, T.B., Gallagher, M.W., Silvia, P.J., Winterstein, B.P., Breen, W.E., Terhar, D., & Steger, M.F. (2009). The Curiosity and Exploration Inventory-II: Development, factor structure, and initial psychometrics. Journal of Research in Personality, 43, 987-998. Kashdan, T. B., Rose, P., & Fincham, F. D. (2004). Curiosity and exploration: Facilitating positive subjective experiences and personal growth opportunities. Journal of Personality Assessment, 82, 291 305 Luthans, F., Avolio, B.J., Avey, J.B., & Norman, S.M. (2007). Positive psychological capital: Measurement and relationship with performance and satisfaction. Personnel Psychology 60, 541-572. Luthans, F., Norman, S. M., Avolio, B. J., & Avey, J. B. (2008). The mediating role of psychological capital in the supportive organizational climate employee performance relationship. Journal of Organizational Behavior, 29, 219 238. Robitschek, C. (1998). Personal growth initiative: The construct and its measure. Measurement and Evaluation in Counseling and Development, 30, 183-198. Robitschek, C., & Cook, S. W. (1999). The influence of personal growth initiative and coping styles on career exploration and vocational identity. Journal of Vocational Behavior, 54, 127-141. Zikic,J., Franklin,M. (2010). Enriching careers and lives: introducing a positive, holistic, and narrative career counseling method that bridges theory and practice. Journal of Employment Counseling, 47-4, 180-189. ~~~~~~~~~~~~~~~~~ Kwantlen s Experience Laurie facilitates WYAM on a monthly basis to all students Uses WYAM for specific classroom group at the instructor s request Promotes WYAM to professional groups Works on-on-one with students using the narrative approach Kwantlen s Career Choices and Life Success Tuition free program to return to post-secondary 16 weeks, 2x per year, includes short co-op Program faculty played WYAM agreed WYAM good way to start to program It opened my mind to my own thoughts and preferences on career. (4/5) Having everyone have the same problem and knowing I m not the only one. (5/5) Got you thinking about all areas of a career and what you would like to be in your ideal career. (5/5) CCPA 2013 / Copyright Mark Franklin www.careercycles.com / page 5 of 7

Sparked by what you heard today? Enriching Careers and Lives: Professional Training Opportunities Learn an Evidence-Based, Holistic and Narrative Method of Practice Level 1: Nov. 4-5 in Toronto. Jan. 23-24, 2014 in Ottawa. Level 2: Nov. 6-7 in Toronto Free Teleworkshop intro: Sept. 19, noon-1 pm ET contact us to register We re hearing more and more about using narrative and storytelling in coaching, counselling and advising, but how does it work? How can we listen in new ways to our clients stories that inevitably tumble out, and help our clients distill what matters from what happened, to answer what now? How can we integrate a narrative framework with assessments, advising and other career services? In this professional training series, Part 1 introduces you to a narrative framework to career counselling and coaching, and Part 2 builds skills and confidence for qualified professionals. In dynamic and interactive sessions featuring demonstration, role play, presentation and time for lively Q & A, you will learn how to apply a narrative approach to working with clients who are asking What now? in their careers and lives. Who should register? Counsellors, coaches, advisors, HR professionals, therapists, social workers, helping professionals. Who You Are MATTERS! career and life clarification game A special and highly interactive discovery game that sidesteps traditional assessments and workshops, freeing participants to think, feel and say who they are, what they want and what s important to them. The game experience gets people talking, taking a serious topic and putting a fun spin on it. Substantive Career Statement take-away. Game sets packaged with facilitator training. Contact us for pricing info. Tune in to Career Buzz, be inspired & entertained! Wednesdays 11am-noon ET listen live online at ciut.fm or 89.5 FM in Toronto. Canada's unique radio conversation that empowers lives, enriches career and energizes organizations. Individual Career Support Contact us to schedule an Exploratory Consultation CareerCycles Associates bring to life our proven, narrative method of practice to guide individual clients in becoming empowered in career and life choices. Get help with: What now? How can I use what I ve got? How do I get there? Career Check-up two-session individual program for all staff Contact us to schedule an exploratory consultation 416 465 9222 service@careercycles.com Enriching Lives & Careers Trips to Nicaragua presented by CareerCycles & Compañeros Cross-cultural, active experience designed to evoke clarity and energetic purpose about your life and career choices. Click Enriching Travel at careercycles.com and ask about our 2014 trip. CCPA 2013 / Copyright Mark Franklin www.careercycles.com / page 6 of 7

Narrative Career Framework CPPA: Feedback Thank you for your joining us in this session! We d appreciate your comments. 1. Overall, on a scale of 1-7 (1 is low, 7 is high) how would rate your satisfaction with this session: 1 2 3 4 5 6 7 very very dissatisfied satisfied 2. What did you like most about this session? a. b. c. d. 3. Any other comments? Yes, I d like to learn more about training in the method of practice, and/or join the Free Teleconference on Sept. 19, 2013, noon-1pm ET Yes, I d like to receive CareerCycles twice monthly Spark News email announcing inspiring Career Buzz guests and related programs Yes, you may we use my comments in your materials Name: Phone: Email address: THANK YOU! Please submit directly after the session. Or mail: CareerCycles, 201--873 Broadview Av. Toronto ON M4K 5P9 Or email to service@careercycles.com CCPA 2013 / Copyright Mark Franklin www.careercycles.com / page 7 of 7