The New Frontier Oral Health & Primary Care Integration Initiative

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Transcription:

The New Frontier Oral Health & Primary Care Integration Initiative Samuel U. Rodgers Health Center Lafayette Family Medicine - Lexington Tina Moore, APRN, FNP-C Dr. Jamey Onnen, DDS 2015 Clinical Connections Summit: Integrating Oral Health and Primary Care November 5, 2015

Presentation Overview Introduction Overview Challenges and Strategies for Success Progress to Date Next Steps

History of SURHC Samuel U. Rodgers, MD, MPH 1967 1 st FQHC (Federal Qualified Health Center) in Missouri, 4 th in the United States Vision and a passion to ensure that everyone has access to quality health care

History of SURHC Mission, To provide high quality, compassionate and affordable health care to all Expanded services to Dental, Behavioral Health and a substance abuse program.

6 Facilities SURHC 2015 Samuel U. Rodgers Health Center Downtown Campus Samuel U. Rodgers Health Center Clay County Family Medicine & Dental Samuel U. Rodgers Health Center Cabot Westside Medical and Dental Samuel U. Rodgers Health Center J.A. Rogers Family Dental Samuel U. Rodgers Health Center Lafayette Family Medicine, Dental & WIC Services Samuel U. Rodgers Health Center Therapeutic Intervention Center

SURHC 2015 Adult and Senior Women s Health Services Children & Adolescent Behavioral Health Dental WIC 25,000 patients and 80,000 encounters

What our patients face today Many patients access medical care by Medicaid, Medicare, private insurance or using sliding scale service fees. Many have not or will not go to the dentist because they feel they cannot afford dental services. As a result we have an oral health crisis in this country.

Oral health issues cause children to miss hours of school and care givers to miss hours of work. Dental caries can progress to local infections, occasionally causing serious illness or even death.

In adults, research shows that periodontal disease increases the risk for systemic illnesses such as Type 2 diabetes Cerebral vascular disease Coronary artery disease Rheumatoid arthritis and Preterm birth There is a growing movement to transform dentistry by removing the distinction between oral and systemic health.

Oral Health Integration Overview Journey started early 2015 Lafayette Family Medicine, Dental & WIC Services Located in Lexington, MO

Oral Health Integration Team Team Leaders: Dr. Jamey Onnen, Dental Director; Tina Moore, FNP; and Brenda Lierman, Practice Manager Team Members: LPN, Medical Assistant, Patient Care Representative, Systems Applications Manager, HIM Manager, Chief Health Officer, Chief Quality & Clinical Officer, Quality Improvement Coordinator

Oral Health Integration Overview Workshops (Onsite & Web conferences) Oral Health Education Oral Health Workflow developed Staff Education Caries Risk Assessment tool integration EHR Internal dental referral /scheduling process reviewed Quality metrics established Pilot was effective 1 st week of May 2015 Well Adult / Child Visits / Prenatal visits

SURHC Lexington Workflow Evaluation

SURHC Lexington Workflow Evaluation

Smiles For Life Training

Patient Response Fox 4 News Story

Oral Health in Primary Care Initiative Challenges IT / software limitations Communication between medical and dental practices No caries risk assessment tool in NextGen Data Reporting Adult template layout Consultant Fees & Costs

Oral Health in Primary Care Initiative Highlights Exceptional medical and dental teamwork Staff engagement in onsite workshop Integration ADA Caries risk assessment into EHR Implemented internal dental referral /scheduling process Developed patient education handouts Qualis Health technical assistance & support

Oral Health in Primary Care Initiative Highlights (cont d) Smiles for Life education completed Fluoride Varnish Application education completed Data reports developed Offering integrated (whole-person) care in rural community

Oral Health in Primary Care Initiative Pilot Results

Oral Health in Primary Care Initiative Pilot Results

Looking Ahead Continue to monitor & refine process Update caries risk assessment tool Scheduling & referral process Review & report performance metrics Spread program to all SURHC locations by end of 1Q2015 NextGen upgrades/enhancements

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