Understanding and Addressing Problematic Medication Adherence

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Understanding and Addressing Problematic Medication Adherence William H. Polonsky PhD, CDE November 10, 2017 whp@behavioraldiabetes.org

RATES OF VERY POOR GLYCEMIC CONTROL HEDIS data from >1000 health plans covering >171 million lives % OF DIABETIC PATIENTS WITH VERY POOR GLYCEMIC CONTROL (HbA1c >9%) IN THE US 2005 2014 29.7% 31.1% OF ALL PATIENTS WITH DIABETES* OF ALL PATIENTS WITH DIABETES* *In a commercial HMO population that includes either Type 1 or Type 2 diabetes. National Committee for Quality Assurance. http://www.ncqa.org/reportcards/healthplans/stateofhealthcarequality.aspx. 2

THE KEY BEHAVIORAL CONTRIBUTOR TO GLYCEMIC CONTROL? ALL SELF-CARE BEHAVIORS + COVARIATES a 0.2 0.15 0.1 0.05 0.06 0-0.05-0.04-0.03-0.002-0.1-0.15-0.2-0.16 General Diet Specific Diet Exercise SMBG Medications SMBG, self-monitoring of blood glucose. a Covariates, age, gender, race, ethnicity, income, education, insurance status, insulin status and duration of diabetes. HbA1c assessed with a point-of-care device. b P<0.05 Osborn CY, et al. J Clin Pharm and Ther. 2016;41:256-259. 3

Adherent Patients at Follow-up (%) 100 90 80 70 60 50 40 30 20 10 0 ADHERENCE RATES FOR ORAL AGENTS ARE LESS THAN 50% 42.0% Full Study Population n=238,372; n=134,444 34.6% 47.3% 40.5% 41.2% 34.6% 36.7% DPP-4i SU TZD n=61,399; n=31,073 n=134,961; n=75,499 n=42,012; n=27,872 27.9% 1-YEAR FOLLOW-UP 2-YEAR FOLLOW-UP PDC, proportion of days covered; SU, sulfonylurea; TZD, thiazolidinedione. A retrospective claims analysis of 238,372 patients with T2D with at least 1 prescription claim for a DPP-4i, SU, or TZD from January 1, 2009 to January 31, 2012. Adherence defined as PDC 0.8. Farr AM et al. Adv Ther. 2014;31:1287-1305. 4

TRACKING NEW E-PRESCRIPTIONS FOR DIABETES MEDICATIONS AMONG 75,589 INSURED PATIENTS IN THE FIRST YEAR OF A COMMUNITY- BASED E-PRESCRIBING INITIATIVE Filled Never Filled 31% Fischer MA et al. J Gen Intern Med. 2010;25:284-290. 5

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BASAL INSULIN PERSISTENCE AT 12 MONTHS n = 4804 T2D s Wei et al, 2014 7

IMPACT OF POOR ADHERENCE TO GLUCOSE-LOWERING AGENTS Probability of Hospitalization, % 60 50 40 30 20 10 0 HOSPITALIZATION RISK INCREASES WITH HIGHER RATES OF POOR ADHERENCE 1,2 56% 50% 45% 41% 37% 80 60-79 40-59 20-39 0-19 Adherence Level, % 39% increased risk of allcause mortality due to poor adherence to oral hypoglycemics 2 Data was provided by a large, Medicare supplemental (MarketScan) database from July 1, 2009 to June 30, 2014. There were 123,235 patients with T2D aged 65 who received glucoselowering agents. Comparisons between adherent (defined as PDC 80%) and poorly adherent (PDC <80%) were all statistically significant at P<0.001. 1 1. Boye KS et al. 76th ADA Scientific Sessions. June 10 14, 2016. Poster 1221- P. 2. Ho PM et al. Arch Intern Med. 2006;166:1836-1841. Poor adherence defined as PDC <0.8 8

SO WHAT TO DO? 9

EFFECTIVENESS OF CURRENT INTERVENTION STRATEGIES Cochrane review of 182 RCTs: Even the most effective interventions did not lead to large improvements in adherence or clinical outcomes. Nieuwlaat et al, 2014 10

WHAT ARE WE MISSING? 11

THE PRESUMED PROBLEM: FORGETFULNESS 12

THE SOLUTION: ADDRESS FORGETFULNESS 13

Patient s medication beliefs, especially perceived need for medication and perceived medication affordability, were strong predictors of unintentional non-adherence. Gadkari and McHorney, 2012 14

WHAT WE HAVE BEEN MISSING The evidence presented here adds weight to the criticism of educational interventions that assume poor adherence is due to patients failings, either in knowledge or remembering to take drugs. The participants in the studies presented here did not simply have a knowledge deficit but held alternative explanations for their hypertension; many deliberately chose to avoid drugs. Marshall et al, 2012 15

MAJOR CONTRIBUTORS PATIENT DEMOGRAPHIC FACTORS (eg, younger age, lower education level and lower income level) PATIENT-PERCEIVED MEDICATION BURDEN (eg, obtaining/taking medication, treatment complexity, out-of-pocket costs, and hypoglycemia) ADHERENCE CRITICAL PATIENT BELIEFS ABOUT MEDICATION (eg, perceived treatment inefficacy, medication beliefs, and physician trust) NON-PATIENT FACTORS (eg, lack of integrated care in many healthcare systems, clinical inertia among healthcare professionals) Polonsky and Henry, 2016 16

Rosenbaum, 2015 17

ROSENBAUM S CONCLUSION It s our job to help patients live as long as possible free of CVD complications. Although most patients share that goal, we don t always see the same pathways to get there. I want to believe that if patients knew what I know, they would take their medicine. What I ve learned is that if I felt what they feel, I d understand why they don t. Rosenbaum, 2015 18

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PERCEIVED TREATMENT INEFFICACY Lack of tangible benefits contributes to discouragement and poor adherence 1. Polonsky WH. J Diabetes. 2015;7:777-778. 2. Polonsky WH, Skinner TC. Clin Diabetes. 2010;28(2):89-92. 20

COMPETING DEMANDS 21

100 90 HYPOGLYCEMIC EVENTS AND HYPOGLYCEMIC FEAR Adherent Patients (%) 80 70 60 50 40 30 20 70% 56% 46% WHEN PATIENTS EXPERIENCE HYPOGLYCEMIA, FEAR OF A FUTURE EVENT CAN LEAD TO SKIPPING OR DISCONTINUING MEDICATION. 1,2 10 0 No hypoglycemia n=266 Mild hypoglycemia n=59 Moderate/worse hypoglycemia n=80 Reprinted from Patient Preference and Adherence, volume 8, L. Walz et al, Impact of symptomatic hypoglycemia on medication adherence, patient satisfaction with treatment, and glycemic control in patients with type 2 diabetes pages 593-601, Copyright (2014), with permission from Dove Medical Press Ltd. Cross-sectional study of T2D patients in Sweden treated with metformin and a sulfonylurea. Adherence was determined using a self-report adherence and barriers questionnaire. 3 1. Hajós TRS et al. Diabetes Care. 2014;37:102-108. 2. Gonder-Frederick LA et al. Diabet Med. 2013;30:603-609. 3. Walz L et al. Patient Prefer Adhere. 2014;8:593-601. 22

CO-PAYS AND ORAL MEDICATIONS % of Days Medication Taken Colombi AM, et al. J Occup Environ Med. 2008;50:535-541 23

LACK OF PHYSICIAN TRUST Mean Absolute Prevalence Rates of Refill Adherence (%) 80 70 60 50 40 30 20 10 0 61% 72% Confidence/ trust in PCP* 65% 73% Involved you in decisions 62% 73% Understood your problems with treatment 63% 72% Put your needs first* LOWER TRUST HIGHER TRUST Differences in prevalence of poor refill adherence for any cardiometabolic medication in a cohort of 9377 patients with diabetes. Respondents were classified as poorly adherent when they had no medication supply for >20% of the observation time. *Trust is defined using 2 items from the Trust in Physicians Scale (TIPS) modified to match the 4-point Consumer Assessment of Healthcare Providers and Systems (CAHPS) scale options during the preceding 12 months. Shared decision-making was determined using 2 items from the Interpersonal Processes of Care (IPC) instrument during the preceding 12 months. Ratanawongsa N et al. JAMA Intern Med. 2013;173:210-218. 24

MEDICATION BELIEFS Perceived worthwhileness: Does the patient believe the benefits of the medication outweigh the costs? Rarely apparent Adverse effects PERCEIVED BENEFITS HCP may state that long-term risks are reduced Concerns about long-term adverse effects Represents sickness PERCEIVED COSTS Polonsky WH. J Diabetes. 2015;7:777-778. 25

ROY MEDICATION BELIEFS SAM Takes 2 oral medications for T2D and basal insulin; his last HbA1c was 6.8% WHO IS DOING BETTER WITH HIS DIABETES? Doesn't take any medications for T2D; his last HbA1c was 9.1% ROY. How healthy you are, and your risk of complications, is not determined by how much medication you take. It is your metabolic results that matter. Even if you are not taking pills or insulin, high blood sugars will likely lead to future problems. Polonsky WH. J Diabetes. 2015;7:777-778. 26

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WHY DO PATIENTS FEEL THIS WAY? Threatening patients with medication - If you can t make some positive changes, then we ll have no choice but to put you on more medication, and perhaps even start insulin. Underlying messages - More medication should be avoided at all costs - You have failed - You are to be punished 29

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SO WHAT TO DO? 1. Ask correctly o o Any problems taking those medications? vs. What s one thing about taking your medications that s been challenging? 32

SO WHAT TO DO? 1. Ask correctly 2. Forgetfulness o o Aside from forgetting, what else is tough about taking your meds? Anchoring strategies 33

Anchoring Medication to Daily Events A1C A daily event (a meal, TV show, bedtime, brushing my teeth) reminds me. Littenberg B, et al. BMC Fam Prac. 2006;7:1. 34

SO WHAT TO DO? 1. Ask correctly 2. Forgetfulness 3. Treatment complexity o Simplify if possible o Provide additional details as needed 35

SO WHAT TO DO? 1. Ask correctly 2. Forgetfulness 3. Treatment complexity 4. Patient-provider trust Listen, listen, listen 36

SO WHAT TO DO? 1. Ask correctly 2. Forgetfulness 3. Treatment complexity 4. Patient-provider trust 5. Stay in touch 37

The Value of Ongoing Contact Arambepola et al, 2016 38

SO WHAT TO DO? 1. Ask correctly 2. Forgetfulness 3. Treatment complexity 4. Patient-provider trust 5. Stay in touch 6. Talk about beliefs about diabetes and medications 39

Challenging Harmful Beliefs Out-of-control diabetes can harm you, even if you feel okay Treatment should not be delayed 40

Back on Track Feedback Name: Molly B. Tests A1C Usual Goals Your score should be 7.0% or less Your Results FID #: SAFE: At or better than goal NOT SAFE: Not yet at goal 8.7% x Blood Pressure 130/80 125/75 x Lipids 100 or less 116 x 41

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Challenging Harmful Beliefs Out-of-control diabetes can harm you, even if you feel okay Treatment should not be delayed Discuss the critical medication secrets 43

Four Medication Secrets 1. Taking your meds is one of the most powerful things you can do to positively affect your health 2. Your meds are working even if you can t feel it 3. Needing more medication isn t your fault 4. More medication doesn t mean you are sicker, less medication doesn t mean you are healthier 44

Addressing Insulin Misbeliefs Obstacles It means I have failed with my treatment Will wreck my quality of life Insulin will cause long-term complications Needing more insulin would mean I m sicker Discuss No matter what you do, you may need it, because diabetes is progressive Short-term benefits include better sleep, mood and energy, Investigate and challenge this belief Insulin is much more likely to reduce than raise complications risk More insulin doesn t mean you are sicker or are in more danger. We are merely trying to figure out the right amount for your body. 45

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CONCLUSIONS Poor medication adherence: explains a great deal of the lack of glycemic progress over the past decade is commonly an attitudinal issue, not just a behavioral issue. is best addressed by considering the patient s perspective, and encouraging a two-way conversation about the perceived pro s and con s of the medication. 47

Further Reading Brunton SA, Polonsky WH (2017). Medication adherence in type 2 diabetes mellitus: Realworld strategies for addressing a common problem. Journal of Family Practice, 66, S46 S51. Polonsky WH, Henry RR (2016). Poor medication adherence in type 2 diabetes: recognizing the scope of the problem and its key contributors. Patient Prefer Adherence, 10: 1299 1307. 48

Thanks for Listening www.behavioraldiabetes.org 49