patientinformation Rotherham Community Dental Service Information about your Community Dental Service The Rotherham NHS Foundation Trust

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1 The Rotherham NHS Foundation Trust Information about your Community Dental Service Rotherham Community Dental Service patientinformation Your health, your life, your choice, our passion

2 Hearing about your experience of our services is very important as it means we can pass compliments to our staff and make improvements where necessary. Tell us what you think at If you require this document in another language, large print, braille or audio version, please contact Patient Information on or

3 Community Dental Service Our aims l To provide a specialised referral service for patients who have genuine difficulties in obtaining care from local family dentists l To deliver oral health promotion programmes for priority groups l To carry out surveys which measure the dental health of groups within the population as required by the Commissioners and the Department of Health l To work in partnership with the University of Sheffield in the training of student dentists and hygiene/therapy students Our service is staffed by dentists, dental nurses, oral health promotion workers and admin staff who are committed to delivering a good quality service. Dental disease, such as tooth decay and gum disease can largely be prevented. However this depends on a partnership between dental staff, other health workers, patient and parent/carer. We are here to help you achieve and maintain a healthy mouth through treatment, support and advice. Service manager Mrs Ranee Townsend Telephone

4 Community Dental Service What do we provide? l Dental advice and treatment for: - Children with specialised treatment needs l Specific groups of adults which include: - Adults with learning difficulties - Adults with complex physical disabilities - Adults with severe mental health problems l Home visits for patients who are unable to leave their home for medical/mobility reasons. However there is only a limited amount of dental treatment that can be carried out in a patient s home l A hospital-based general anaesthetic service for patients with disabilities for whom treatment in the conventional way is difficult l Information and advice on how to prevent dental problems on a one-to-one basis l Oral health/food related programmes for targeted groups e.g. children s centres, community groups and schools l Training of other health care workers, teachers and carers in oral health promotion l Dental screening in special schools, day centres for people with learning difficulties and residential homes for older people NHS dental charges will apply for all patients who are not exempt. Dental staff will inform you of the current NHS charge for your dental treatment where appropriate. 4

5 Community Dental Service Referrals Referrals to the Community Dental Service can be made by: l Your dentist l Your doctor l Health visitor, district nurse and any other health worker l Social Services or voluntary agency l Hospital People can refer themselves in certain circumstances. If you are unsure as to whether or not our service can provide your care, please contact the Dental Department at the Rotherham Community Health Centre. The length of dental care provided by the service varies with each patient. Some patients may attend for one course of treatment, while others may need to attend for continuing care. When we think the time is right to transfer your care we will discuss this with you. Your treatment may be provided by a student dentist or hygiene/therapy student. All students are closely supervised by a qualified dentist and their work is regularly checked. We will always seek your permission first if your treatment is to be carried out by a student. Help us to help you by l Brushing morning and night with fluoride toothpaste l Keeping sugary foods and drinks (biscuits, cakes, sweets. Pop and cordials to meal times) l Dried fruits and fruit juice are healthy options but because of their suger content should be kept to mealtimes l Visiting your dentist regularly 5

6 Community Dental Service Data Protection Your dental records will be kept in a safe and secure manner by us and will only be shared with people who have a genuine need to know. For more information on this see Patient Confidentiality leaflet. Please ask at Dental Reception. The computerised system currently being used within The Rotherham NHS Foundation Trust allows sharing of patient information, however this will only be shared with your permission, see the What the Trust does with information collected from you leaflet for more information regarding this. Our service is also provided from other clinics within the Rotherham area Wath Dental Clinic Church Street, Wath-Upon-Dearne, Rotherham S63 7RF Telephone Maltby Dental Clinic The Dental Dept, Maltby Service Centre, High Street, Maltby, Rotherham S66 8LE Telephone Swallownest Dental Clinic The Dental Dept, Aston Customer Service Centre, Worksop road, Swallownest, Sheffield S26 4WD Telephone These clinics operate on a part-time basis. An answer machine is available at each clinic and is switched on for messages during treatment and out of work hours. 6

7 How to contact us Dental Department Rotherham Community Health Centre Greasbrough Road Rotherham S60 1RY Telephone (An answer machine is available for messages during clinic opening hours and out of hours) Monday to Friday 9.00am to 12.30pm and 1.30pm to 5.00pm l Car parking is available on site with designated disabled parking spaces l Our department is located on the first floor, but is accessible by lifts l Wheelchair access is available to all treatment areas l Accessible toilet facilities are unavailable within the department Useful contact numbers NHS Direct Telephone Produced by the Community Dental Service, June Revision due June Version: 1.0 The Rotherham NHS Foundation Trust All rights reserved. Health Info Telephone Stop Smoking Service Telephone Patient Services Telephone A&E Telephone For GP out of hours, contact your surgery Useful websites We value your comments If you have any comments or concerns about the care we have provided please let us know, or alternatively you can write to: Patient Services The Rotherham NHS Foundation Trust Rotherham Hospital Moorgate Road Oakwood Rotherham S60 2UD Telephone complaints@rothgen.nhs.uk

8 Sustainable Forests / Low chlorine LS 57 06/12 V1 WFO Rotherham Hospital Moorgate Road Oakwood Rotherham S60 2UD Telephone