COVER WHERE IT MATTERS. Our 17 ABI+ definitions explained. Protection For advisers only

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1 Protection For advisers only COVER WHERE IT MATTERS Our 17 ABI+ definitions explained

2 WE RE ALWAYS LOOKING AT WAYS TO IMPROVE THE COVER WE OFFER. 87%* of critical illness claims paid in 2017 were for cancer, heart attack, stroke, multiple sclerosis or children s critical illness. We want to make things easier for clients and pay more claims so we ve made sure our definitions for these conditions still go beyond the ABI standard. Even though children s critical illness isn t an ABI condition, we know it s important to your clients, so we ve made sure our definition is competitive in the market. * Source: Royal London UK protection business claims paid statistics (1 January to 31 December 2017). BREAKDOWN OF THE DEFINITIONS CLAIMED FOR * (BASED ON NUMBER OF CLAIMS) 62% Cancer 12% Heart attack 6% Stroke 4% Children s critical illness 3% Multiple sclerosis 12% All other conditions Cover Cancer Heart attack Stroke Multiple sclerosis Almost two thirds of critical illness claims are for cancer, so our cancer cover includes seven early forms of the disease. As long as cardiac markers have shown any rise and the other aspects of the definition are satisfied, we ll pay a claim. A client only needs to have had neurological deficit with persisting clinical for 24 hours before we pay a claim this doesn t need to be permanent. Our definition only requires clinical impairment or a diagnosis supported by MRI. We don t require current which have persisted for a set period of time. This will help us pay a claim as fast as possible. These statements should be read together with the plan details, which include the full definitions. THIS IS FOR FINANCIAL ADVISER USE ONLY AND SHOULDN T BE RELIED UPON BY ANY OTHER PERSON. 2

3 OUR 17 ABI+ DEFINITIONS EXPLAINED ABI model wording Royal London definition Where we go beyond ABI Aorta graft surgery for disease The undergoing of surgery for disease to the aorta with excision and surgical replacement of a portion of the diseased aorta with a graft. The term aorta includes the thoracic and abdominal aorta but not its branches. Any other surgical procedure, for example the insertion of stents or endovascular repair. Surgery following traumatic injury to the aorta. Aorta graft surgery for disease or traumatic injury The undergoing of surgery for disease or trauma to the aorta with excision and surgical replacement of a portion of the diseased or damaged aorta with a graft. The term aorta includes the thoracic and abdominal aorta but not its branches. Any other surgical procedure, for example the insertion of stents or endovascular repair. We also cover surgery for traumatic injury to the aorta needing excision and surgical replacement of a portion of the aorta with a graft. Benign brain tumour resulting in permanent A non-malignant tumour or cyst originating from the brain, cranial nerves or meninges within the skull, resulting in permanent neurological deficit with persisting clinical. Tumours in the pituitary gland. Tumours originating from bone tissue. Angioma and cholesteatoma. Blindness permanent and irreversible Permanent and irreversible loss of sight to the extent that even when tested with the use of visual aids, vision is measured at 3/60 or worse in the better eye using a Snellen eye chart. Cancer excluding less advanced cases Any malignant tumour positively diagnosed with histological confirmation and characterised by the uncontrolled growth of malignant cells and invasion of tissue. The term malignant tumour includes leukaemia, sarcoma and lymphoma except cutaneous lymphoma (lymphoma confined to the skin). All cancers which are histologically classified as any of the following: pre-malignant; non-invasive; cancer in situ; having borderline malignancy; or having low malignant potential. All tumours of the prostate unless histologically classified as having a Gleason score of 7 or above or having progressed to at least TNM classification T2bN0M0. Chronic lymphocytic leukaemia unless histologically classified as having progressed to at least Binet Stage A. Any skin cancer (including cutaneous lymphoma) other than malignant melanoma that has been histologically classified as having caused invasion beyond the epidermis (outer layer of skin). Benign brain tumour resulting in permanent A non-malignant tumour or cyst originating from the brain, cranial nerves or meninges within the skull, resulting in any of the following: Permanent neurological deficit with persisting clinical ; Undergoing invasive surgery to remove all or part of the tumour; or Undergoing either stereotactic radiosurgery or chemotherapy treatment to destroy tumour cells. Tumours in the pituitary gland; Tumours originating from bone tissue; and Angioma and cholesteatoma. Blindness permanent and irreversible Permanent and irreversible loss of sight to the extent that even when tested with the use of visual aids, vision is measured at 6/60 or worse in the better eye using a Snellen eye chart, or visual field is reduced to 20 degrees or less of an arc, as certified by an ophthalmologist. Cancer excluding less advanced cases Any malignant tumour positively diagnosed with histological confirmation and characterised by the uncontrolled growth of malignant cells and invasion of tissue. The term malignant tumour includes: Leukaemia; Sarcoma; and Lymphoma (except cutaneous lymphoma lymphoma confined to the skin). All cancers which are histologically classified as any of the following: pre-malignant; non-invasive; cancer in situ; having borderline malignancy; or having low malignant potential. Malignant melanoma that is confined to the epidermis (outer layer of skin). Any non-melanoma skin cancer (including cutaneous lymphoma) that has not spread to lymph nodes or metastasised to distant organs. All tumours of the prostate unless histologically classified as having a Gleason score of 7 or above, or having progressed to at least TNM classification T2bN0M0. We ve removed the requirement for permanent neurological deficit with persisting clinical if surgery is performed to remove the tumour. We cover vision measured at 6/60 or worse in the better eye, or if the visual field is reduced to 20 degrees or less of an arc. We cover non-melanoma skin cancer which has spread to lymph nodes or distant organs. In addition, we have extended the cover to chronic lymphocytic leukaemia where a clear diagnosis is made but not progressed to Binet Stage A. 3

4 OUR 17 ABI+ DEFINITIONS EXPLAINED ABI model wording Royal London definition Where we go beyond ABI Coma with associated permanent A state of unconsciousness with no reaction to external stimuli or internal needs which: Requires the use of life support systems for a continuous period of at least 96 hours; and With associated permanent neurological deficit with persisting clinical. Medically induced coma Coma secondary to alcohol or drug abuse. Coronary artery by-pass grafts with surgery to divide the breastbone The undergoing of surgery requiring median sternotomy (surgery to divide the breastbone) on the advice of a consultant cardiologist to correct narrowing or blockage of one or more coronary arteries with by-pass grafts. Heart attack of specified severity Death of heart muscle, due to inadequate blood supply, that has resulted in all of the following evidence of acute myocardial infarction: Typical clinical (for example, characteristic chest pain). New characteristic electrocardiographic changes. The characteristic rise of cardiac enzymes or Troponins recorded at the following levels or higher; Troponin T >200ng/L (0.2ng/ml or 0.2 ug/l) Troponin I >500 ng/l (0.5ng/ml or 0.5 ug/l) The evidence must show a definite acute myocardial infarction. Other acute coronary syndromes Angina without myocardial infarction. Heart valve replacement or repair with surgery to divide the breastbone The undergoing of surgery requiring median sternotomy (surgery to divide the breastbone) on the advice of a consultant cardiologist to replace or repair one or more heart valves. Coma with associated permanent A state of unconsciousness with no reaction to external stimuli or internal needs with associated permanent neurological deficit with persisting clinical. Medically induced coma; and Coma secondary to alcohol or drug abuse. Coronary artery bypass grafts The undergoing of surgery on the advice of a consultant cardiologist to correct narrowing or blockage of one or more coronary arteries with bypass grafts. Balloon angioplasty; Atherectomy; Rotablation; Insertion of stents; and Laser treatment. Heart attack of specified severity Death of heart muscle, due to inadequate blood supply, that has resulted in all of the following evidence of acute myocardial infarction: The characteristic rise of cardiac enzymes or Troponins; and New characteristic electrocardiographic changes or other positive findings on diagnostic imaging tests. The evidence must show a definite acute myocardial infarction. Other acute coronary syndromes; and Angina without myocardial infarction. Heart valve replacement or repair The undergoing of surgery on the advice of a consultant cardiologist to replace or repair one or more heart valves. We do not have a requirement for the use of life support systems for a set period of time. We don t require the procedure to be carried out by median sternotomy (surgery to divide the breast bone). We don t require a minimum Troponin level or evidence of typical clinical (for example chest pain) to admit a heart attack claim. We don t require the procedure to be carried out by median sternotomy (surgery to divide the breast bone). 4

5 OUR 17 ABI+ DEFINITIONS EXPLAINED ABI model wording Royal London definition Where we go beyond ABI HIV infection caught in the UK from a blood transfusion, a physical assault or at work in an eligible occupation Infection by Human Immunodeficiency Virus resulting from: A blood transfusion given as part of medical treatment; A physical assault; or An incident occurring during the course of performing normal duties of employment from the eligible occupations after the start of the policy and satisfying all of the following: The incident must have been reported to appropriate authorities and have been investigated in accordance with the established procedures. Where HIV infection is caught through a physical assault or as a result of an incident occurring during the course of performing normal duties of employment, the incident must be supported by a negative HIV antibody test taken within 5 days of the incident. There must be a further HIV test within 12 months confirming the presence of HIV or antibodies to the virus. The incident causing infection must have occurred in the UK. HIV infection resulting from any other means, including sexual activity or drug abuse. Loss of hands or feet permanent physical severance Permanent physical severance of any combination of 2 or more hands or feet at or above the wrist or ankle joints. Major organ transplant from another donor The undergoing as a recipient of a transplant from another donor, of bone marrow or of a complete heart, kidney, liver, lung, or pancreas, or inclusion on an official UK waiting list for such a procedure. Transplant of any other organs, parts of organs, tissues or cells. Motor neurone disease [before age x] resulting in permanent A definite diagnosis of one of the following motor neurone diseases [before age x] by a Consultant Neurologist: Amyotrophic lateral sclerosis (ALS) Primary lateral sclerosis (PLS) Progressive bulbar palsy (PBP) Progressive muscular atrophy (PMA) There must also be permanent clinical impairment of motor function. HIV infection caught from a blood transfusion, a physical assault or at work Infection by Human Immunodeficiency Virus resulting from: A blood transfusion given as part of medical treatment; A physical assault; or An incident occurring during the course of performing normal duties of employment; after the start of the plan and satisfying all of the following: The incident must have been reported to appropriate authorities and have been investigated in accordance with the established procedures; Where HIV infection is caught through a physical assault or as a result of an incident occurring during the course of performing normal duties of employment, the incident must be supported by a negative HIV antibody test taken within 5 days of the incident; There must be a further HIV test within 12 months confirming the presence of HIV or antibodies to the virus; The incident causing infection must have occurred in one of the eligible countries. For the above definition the following is not covered: HIV infection resulting from any other means, including sexual activity or drug abuse. Loss of hand or foot permanent physical severance Permanent physical severance of a hand or foot at or above the wrist or ankle joint. Major organ transplant from another donor The undergoing as a recipient of a transplant from another donor of bone marrow or of a complete heart, kidney, liver, lung, or pancreas, or a whole lobe of the lung or liver, or inclusion on an official UK waiting list for such a procedure. Transplant of any other organs, parts of organs, tissues or cells. Motor neurone disease and specified diseases of the motor neurones resulting in permanent A definite diagnosis of one of the following motor neurone diseases by a consultant neurologist: Amyotrophic lateral sclerosis (ALS) Kennedy s disease, also known as spinal and bulbar muscular atrophy (SBMA) Primary lateral sclerosis (PLS) Progressive bulbar palsy (PBP) Progressive muscular atrophy (PMA). There must also be permanent clinical impairment of motor function. We ve extended the definition to include other countries, so that the claimant is not restricted to becoming infected within the UK. We cover the loss of one hand or foot. We cover the transplant of a whole lobe of the lung or liver. We cover Kennedy s disease, also known as spinal and muscular atrophy (SBMA). 5

6 OUR 17 ABI+ DEFINITIONS EXPLAINED ABI model wording Royal London definition Where we go beyond ABI Multiple sclerosis with persisting A definite diagnosis of multiple sclerosis by a consultant neurologist. There must be current clinical impairment of motor or sensory function, which must have persisted for a continuous period of at least 6 months. Multiple sclerosis with past or present A definite diagnosis of multiple sclerosis by a consultant neurologist. There must be clinical impairment of motor or sensory function, or a diagnosis of multiple sclerosis supported by findings of clinical objective evidence on Magnetic Resonance Imaging (MRI). We only require clinical impairment or a diagnosis supported by MRI. We don t require current which have persisted for a set period of time. Paralysis of limbs total and irreversible Total and irreversible loss of muscle function to the whole of any 2 limbs. Parkinson s disease resulting in permanent A definite diagnosis of Parkinson s disease by a consultant neurologist. There must be permanent clinical impairment of motor function with associated tremor and muscle rigidity. Parkinsonian syndromes/parkinsonism. Stroke resulting in permanent Death of brain tissue due to inadequate blood supply or haemorrhage within the skull resulting in permanent neurological deficit with persisting clinical. Transient ischaemic attack. Traumatic injury to brain tissue or blood vessels. Death of tissue of the optic nerve or retina/eye stroke. Third degree burns covering 20% of the body s surface area Burns that involve damage or destruction of the skin to its full depth through to the underlying tissue and covering at least 20% of the body s surface area. Paralysis of limbs total and irreversible Total and irreversible loss of muscle function to the whole of a limb. Parkinson s disease resulting in permanent A definite diagnosis of Parkinson s disease by a consultant neurologist. There must be permanent clinical impairment of motor function with either associated tremor or muscle rigidity. Parkinsonian syndromes/parkinsonism. Stroke of specified severity Death of brain tissue due to inadequate blood supply or haemorrhage within the skull resulting in all of the following: Definite evidence of death of tissue or haemorrhage on a brain scan; and Neurological deficit with persisting clinical lasting at least 24 hours. Transient ischaemic attack. Death of tissue of the optic nerve or retina/eye stroke. Third degree burns covering 20% of the body s surface area or 50% loss of surface area of the face Burns that involve damage or destruction of the skin to its full depth through to the underlying tissue and covering at least 20% of the body s surface area or 50% loss of surface area of the face which for the purpose of this definition includes the forehead and ears. We cover the irreversible loss of muscle function to one limb. We only require either associated tremor or muscle rigidity, not both. We don t require permanent neurological deficit. Symptoms only need to persist for 24 hours with evidence of haemorrhage or death of brain tissue. We ve extended the definition to include burns to 50% of the face including forehead and ears. 6

7 A CLOSER LOOK AT OUR FULL LIST OF CRITICAL ILLNESS DEFINITIONS We cover 46 definitions which pay the full amount of cover, and 14 additional conditions (including 9 early forms of cancer) which pay 25% of the amount of cover, up to a maximum of 25,000. If your clients later meet one of our critical illness definitions, we would also pay the full amount they re covered for. Definitions covered The 46 definitions we cover that pay the full amount are: Alzheimer s disease resulting in permanent Aorta graft surgery for disease or traumatic injury Aplastic anaemia permanent Bacterial meningitis resulting in permanent Benign brain tumour resulting in permanent Benign spinal cord tumour resulting in permanent or specified treatment Blindness permanent and irreversible Brain injury due to anoxia or hypoxia resulting in permanent Cancer excluding less advanced cases Cardiac arrest with insertion of a defibrillator Chronic lung disease of specified severity Coma with associated permanent Coronary artery bypass grafts Creutzfeldt-Jakob disease (CJD) resulting in permanent Deafness permanent and irreversible Dementia resulting in permanent Encephalitis resulting in permanent Heart attack of specified severity Heart valve replacement or repair HIV infection caught from a blood transfusion, a physical assault or at work Intensive care requiring mechanical ventilation for 10 consecutive days Kidney failure requiring permanent dialysis Liver failure irreversible Loss of hand or foot permanent physical severance Loss of independent existence resulting in permanent Loss of speech permanent and irreversible Major organ transplant from another donor Motor neurone disease and specified diseases of the motor neurones resulting in permanent Multiple sclerosis with past or present Neuromyelitis optica (Devic s disease) Open heart surgery with surgery to divide the breastbone Paralysis of limbs total and irreversible Parkinson plus syndromes resulting in permanent Parkinson s disease resulting in permanent Pneumonectomy removal of a complete lung Primary cardiomyopathy of specified severity or undergoing a defined treatment Primary pulmonary hypertension of specified severity Pulmonary artery graft surgery with surgery to divide the breastbone Spinal stroke of specified severity Stroke of specified severity Systemic lupus erythematosus with severe complications Terminal illness where death is expected within 12 months (This is included with Life Cover and Life or Critical Illness Cover) Third degree burns covering 20% of the body s surface area or 50% loss of surface area of the face Traumatic brain injury resulting in permanent Total Permanent Disability of specified severity Ulcerative colitis treated with total colectomy Additional conditions covered The 14 additional conditions that pay 25%, up to a maximum of 25,000, are: Accident hospitalisation requiring a hospital stay for 28 consecutive days Carcinoma in situ of the breast with surgery to remove the tumour Carcinoma in situ of the cervix uteri requiring trachelectomy (removal of the cervix) or hysterectomy Cancer in situ of the colon or rectum resulting in intestinal resection Carcinoma in situ of the testicle requiring orchidectomy Carcinoma in situ of the urinary bladder supported by histological evidence Cancer in situ of the vagina or vulva resulting in surgery to remove the tumour Carcinoma in situ (other) with surgery Central retinal artery or vein occlusion resulting in permanent visual loss Coronary angioplasty to 2 or more coronary arteries Skin cancer (not including melanoma) advanced stage as specified Low grade prostate cancer of specified severity Partial loss of sight permanent and irreversible Third degree burns covering at least 10% but less than 20% of the body s surface area or at least 25% but less than 50% of surface area of the face 7

8 Royal London 1 Thistle Street, Edinburgh EH2 1DG royallondon.com All literature about products that carry the Royal London brand is available in large print format on request to the Marketing Department at Royal London, 1 Thistle Street, Edinburgh EH2 1DG. All of our printed products are produced on stock which is from FSC certified forests. The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number It provides life assurance and pensions. Registered in England and Wales number Registered office: 55 Gracechurch Street, London, EC3V 0RL. Royal London Marketing Limited is authorised and regulated by the Financial Conduct Authority and introduces Royal London s customers to other insurance companies. The firm is on the Financial Services Register, registration number Registered in England and Wales number Registered office: 55 Gracechurch Street, London, EC3V 0RL. July 2018 P9B0078/5

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