Intergender Communication

Transcription

1 Intergender Communication Susan Lesser, Partner

2 Barnga Tournament Object: To win the most hands. Time: Each round is 5 minutes long. Play as many hands as you can in each round. # Rounds: You will play 3 rounds. Ties: Resolved by paper rock scissors.

3 Men & Women Communicate Differently nplusone Consulting

4 Why Should You Care About Intergender Communication? nplusone Consulting

5 Gender in the Workforce nplusone Consulting

6 From Where Do the Differences Come? nplusone Consulting

7 Nurture: Childhood What are little boys made of? Snakes and snails And puppy-dogs' tails, That's what little boys are made of. What are little girls made of? Sugar and spice And everything nice, That's what little girls are made of. nplusone Consulting

8 Nurture: Stereotyping Fewer female leaders in industry Unconscious stereotype amongst workers Lower evaluations of female leaders

9 Nature: Brain nplusone Consulting

10 The Brain s Role in Gender Communication nplusone Consulting

11 Impact of Stress on Communication Amygdala processes emotions Female amygdala: communicates with parts of brain related to hormones and digestion Male amygdala: communicates with parts of brain that take in visual information How does STRESS impact communication?

12 Impact of Brain Matter on Communication Men have 6.5 times more gray matter. Processing Concrete data Women have 10 times more white matter. Connections Data patterns How does THE AMOUNT OF GRAY MATTER impact communication? nplusone Consulting

13 Impact of Visual on Communication Visual capability and emotions are bundled together exclusively in the right hemisphere of the male brain. How does THE FOCUS ON VISUAL impact communication?

14 Impact of Cerebral Cortex v. Left Hippocampus on Communication Men Use left hippocampus to navigate Rely on depth reckoning (go east) Women Use cerebral cortex to navigate Rely on landmarks (turn right at church) How does the CEREBRAL CORTEX V. LEFT HIPPOCAMPUS impact communication? nplusone Consulting

15 Impact of Connectiveness on Communication Female corpus callosum, the bundle of some two hundred million fibers that link the left and right sides of the brain, has a key area that is up to 300% thicker than in men. How does CONNECTIVENESS impact communication?

16 How does it breakdown? % words % tone % body language 100% communication nplusone Consulting 16

17 How does it breakdown? 7% words 38% tone 55% body language 100% communication nplusone Consulting 17

18 Impact of Emotion on Communication Female brains have a larger limbic system which has an impact on emotions and the regulation of emotions How do EMOTIONS impact communication?

19 Impact of Pace/Pattern on Communication Women = web thinking Whole brain Multitasking Men = step thinking Parts of brain Linear How do PACE/PATTERN impact communication? nplusone Consulting

20 Nature + Nurture = Culture nplusone Consulting

21 By the Numbers 36% of men not aware of communication differences between men and women 10% of women not aware of communication differences between men and women

22 Introducing Bill and Camille Hey

23 Hint Language?

24 Detail Language 12,500

25 Compartmental Communication Work Work Work Work

26 Qualified Language Should we really do that?

27 Humble Language I am AWESOM E!

28 @#$% Language I don believe it!

29 Immediacy Communication Yes, but listen to me.

30 Acknowledging Language Zzzzzzzzz.

31 Eye Contact nplusone Consulting

32 Unwritten Rules nplusone Consulting

33 Behind the Conversation nplusone Consulting 33

34 Motivation What s the solution?

35 Assistance Is she trying to play me?

36 Consensus Fit in where?

37 Networking He who has the most toys wins. nplusone Consulting 37

38 Watch Those Compliments! nplusone Consulting 38

39 Men Can Give more background and context Conduct small talk Spend more time asking questions and listening, moving slowly to the bottom line Maintain eye contact, nod your head, be attentive and use "listening noises" (i.e.; "Uh-huh, umm, hmmm"). Increase non-verbal excellence Avoid monopolizing conversations. Hear women out. Ask for their input. Keep interruptions to a minimum. Give credit for a job well done. nplusone Consulting

40 Women Can Give the bottom-line first Resist the thought that he needs the context and the background Avoid speaking in hint language Speak in bulleted points and sound decisive. Eliminate self-effacing phrases and avoid qualifiers that may weaken your speech. Avoid emotions nplusone Consulting

41 It was meant to be Together forever.

42 Test Yourself

43 Susan Lesser, Partner nplusone Consulting WE ARE GLAD