Life cycles. Mark 9:17. Utility of the paradigm. SENSE-MAKING Ability to situate a network Complex

Transcription

1 Nor do people pour new wine into old wineskins. If they do, the skins will burst, the wine will spill out, and the skins will be ruined. Instead, they pour new wine into fresh wineskins, and both are preserved. Mark 9:17 1 Life cycles Utility of the paradigm Mass production, automation & commoditisation Mass customisation, scalable & reliable technology & communication SCIENTIFIC MANAGEMENT Taylor, Drucker Control of function Simple Mass collaboration, pervasive social computing and globalisation SYSTEMS THINKING Hammer, Senge, Kaplan, Nonaka Control of information Complicated SENSE-MAKING Ability to situate a network Complex Time 2

2 Pervasive effects Contrast a weight is lighter if the heavier is lifted first Sunk cost reluctance to absorb a loss Out-group homogeneity They are uniform, we are less so Actor/Observer we act in context, they do it deliberately Self confirmation ignoring anything that disturbs are pre-judgement Rationalisation search only for data that supports our pre-judgements Conformity altering judgement to conform with the dominant Over confidence inflate estimates of own ability & judgement Source: Thiele The Heart of Judgement Cambridge Alpha children wear grey. They work much harder than we do, because they're so frightfully clever. I'm awfully glad I'm a Beta, because I don't work so hard. And then we are much better than the Gammas and Deltas. Gammas are stupid. They all wear green, and Delta children wear khaki. Oh no, I don't want to play with Delta children. And Epsilons are still worse. They're too stupid to be able to read or write. Besides they wear black, which is such a beastly color. I'm so glad I'm a Beta." Aldous Huxley, Brave New World, Ch. 2 4

3 Reasoning Deduction Something is a consequence of something else based on the truth of the original assumptions Induction inferring a particular quality from multiple instances or cases Abduction one considers a series of apparently unrelated events on the suspicion they may be connected Pre-hypothesis hypothesis generation leading to other methods Objectivity based on numbers & distributed cognition 5 Fragments, signified Altruistic Fragments: transcripts, audio, video clips, URLs etc Any language, any dialect Signifiers semi-constrained indexes a half way house between classification systems and aggregation/synthesis via semantics Meaning is not confined to the content. Assertive Staff patronise children too much to see and its overwhelming rushed from place to place missed things Analytical staff are too child like and pathetic not enough to keep me interested too much time in one place 6

4 Generation open source 7 8

5 Generation open source 9 10

6 Impact measures & monitors Staff patronise children Too much to see and its overwhelming Rushed from place to place missed things Staff are too child like & pathetic The museum stinks I was embarrassed to be there Not enough to We never got to do anything keep me interested When were in the insect house I Why can t I have a go? wanted to use the models. Mr We were treated like morons Smith kept telling us about them much time in but didn t let us touch Too them one place until the end and there wasn t any time. He can play with them anytime and I missed my chance because of him, its not fair. 11 Disintermediation 12

7 Key aspects The ability to understand through living engagement with the flow of human decisions Research: objectivity of numbers, linked to the persuasive power of narrative Distributed ethnography Knowledge management Not loosing outlier data: Gaussian v Pareto Innovation Impact measurement (not outcome) Disintermediation & continuous feedback 13 We must find ways to stimulate the novelty-receptive right hemisphere of the brain, lest the left side carry through its conformist mandate of rationalizing and legitimizing expectations, habits and prejudices Leslie Paul Thiele The Heart of Judgement 14

8 Examples Mapping ideation culture British government Value mapping IFC US Navy Measuring impact WAO, local government Liverpool museums Rockerfeller Foundation Auditing attitudes Ethical auditing Leadership Safety Developing areas Child abuse Impact of health care Citizen consultation Development impact Communication strategy & operational monitoring Evidence as coherence Micro-scenario planning 15 For now we see through a glass, darkly; but then face to face: now I know in part; but then shall I know even as also I am known. 1 Corinthians 13:12 16