Hospice Clinical Orientation: Medical Social Worker Track

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1 Name Hire Date: Program: A learner s progression will be based on their ability to demonstrate knowledge and competency to the satisfaction of their immediate Supervisor. Week 1 Attend Kindred at Home Learning/Hospice New Employee Welcome Call - HOS2026VIR Learners will be auto-enrolled and will need to refer to the Hospice Orientation Schedule on the KAH Resource Page for more details. Must complete by end of Week 1. Complete Core Orientation Checklist with statement: * Please refer to the Core Orientation Checklist for items which learners may take 30 days or more to complete. Office Manager Complete 2017 Kindred Hospice Core Education - HOS3014SP. This needs to be completed with a passing score prior to going into a patient s home. Complete KindredLink: SW Module: HOS2018SP Complete The Road to Hospice CLN0131SP Complete the Hospice SW Module HOS2011SP Complete Kindred Hospice Eligibility Module HP000018SP This module contains courses/resources related to Hospice Eligibility including: Features of the Medicare Benefit, Coverage of Hospice Services and the Certification Process CIA0015CBT Disease Specific Hospice Eligibility Determination and Documentation- Series-Palmetto REL-HOS-0DSHEDDP Complete the courses above prior to completing the Kindred Hospice Eligibility - HP00006VIR classes are auto-enrolled on your learn plan but you must register for a class time/session. Review Criteria to Support Hospice Eligibility Stand-Up Meeting IDG Meeting All Staff Meeting Patient Visits with Preceptor (introduction and importance of patient care documentation including eligibility) Begin Skills Checklist/Competencies HOS2025SP Observe Referral Process and Admission Process Bereavement Services Overview / Review with MCP/QM Review with MCP/QM Review with QM/MCP Review with QM/MCP Review with Admission Staff Review with BC Hospice Clinical Orientation: Page 1 of 6 REVISED: 8/23/2017

2 Volunteer Services Program Overview Review with MVS The Hospice Medical Director Overview Review with QM/HMD Spiritual Care Program Overview Hospice Aide Program Overview Review the On-Call Process Week 2 Complete Kindred Hospice Clinician New Hire Orientation - Survey 1 CS0040SP must be completed at beginning of week 2 IDG Meeting as required for additional training Stand Up Meeting Complete ELNEC Core Module 6: Communication in Palliative Care REL-PAL-ELNEC-CMCPC Complete Hospice Documentation Fundamentals HOS0112VIR Complete ELNEC Core Module 4: Ethical Issues in Palliative Care REL-PAL-ELNEC-CMEIPC Complete ELNEC Geriatric Module 5: Cultural Considerations in Palliative Care REL-PAL-ELNEC-CMCCPC Policy and Procedure: Introduction Documentation and Forms Review For Legacy Gentiva: Gentivanet > Clinical Operations Hospice > Forms For Legacy Kindred: Knect > Global > Training > Kindred at Home > Clinical Forms Library Care Process Review Quality Programs: Introduction Specialty Programs: Introduction Patient Visits with Preceptor Home Visit/Facility Visit (suggest 2 days); Finish Experience/Skills Checklist HOS2025SP Daily Patient Care and Documentation Review Complete patient visits independently (follow up with Preceptor/QM) Meet immediate Supervisor weekly review orientation and learn plan Week 3 Complete Kindred Healthcare required education (General Compliance Training, HIPAA) Kindred Code of Conduct HR0003SP General Compliance Training: Review with SCC Review with HA Review with QM Attend with Preceptor Meet with QM Meet with Preceptor/ Meet with MCP/QM In person Hospice Clinical Orientation: Page 2 of 6 REVISED: 8/23/2017

3 Part 1: HR0004SP Part 2: HR0005SP HIPAA Privacy in the Workplace CC0051CBT This training must be completed prior to day 25. IDG Meeting as required for additional training Attend with Preceptor Complete ELNEC Core Module 7: Loss, Grief, and Bereavement REL-PAL-ELNEC-CMLGB Complete ELNEC Core Module 8: Final Hours of Life REL-PAL-ELNEC-CMFHL Complete Referral to Admission Process Overview HOS0119VIR Complete Hospice and the Skilled Nursing Facility: Partners in Care HOS0115SP Complete Hospice Plan of Care HOS0116VIR On-Call Process Review Review with MCP Death Visit Provide Patient Care with Preceptor/MCP Oversight Daily Patient Care and Documentation Review via KindredLink Review with QM Restraints Review with MCP/QM Policy State Specific Training: Meet with ED Weeks 4 IDG Meeting Attend with Preceptor All Staff Meeting Attend with Preceptor Complete ELNEC Workshop: Cultural, Spiritual, and Communication HOS0118VIR Review DME Process Review with MCP Complete Pharmacy Management HOS0002SP Complete the Memory Care Courses listed below: Making Dementia Patients and Families a Priority through Specialized Dementia Care HOS1001CBT Making Documentation a Priority for Specialized Dementia Care HOS1002CBT Supporting Patients and Their Families through Specialized Dementia Care HOS1003CBT Managing Behavioral Change HOS1006CBT Complete Recognizing Depression in Home Health and Hospice Settings CLN0347CBT Full Productivity and documentation reviewed by immediate Supervisor Hospice Clinical Orientation: Page 3 of 6 REVISED: 8/23/2017

4 Weeks 6-8 Complete Kindred Hospice Clinician New Hire Orientation - Survey 1 CS0040SP must be completed at beginning of week 2 Complete Disease Specific Hospice Eligibility Determination and Documentation Series Palmetto REL-HOS-0-DSHEDDP Full Productivity Weeks 9-12 Home Supervisory Visit with Clinical Supervisor/Preceptor Full Productivity Meet with immediate Supervisor / probationary review review 90-day evaluation Complete Kindred Hospice Clinician New Hire Orientation Survey 3 CS0042SP at 90 days 1 Year Complete Annual Home Visit Not applicable Complete Employee Health Questionnaire Document Not applicable Receive Annual Performance Evaluation Not applicable Verify annual education courses completed print transcript Not applicable Week 1: Week 1: Week 2: Week 2: Week 3: Hospice Clinical Orientation: Page 4 of 6 REVISED: 8/23/2017

5 Week 3: Week 4: Week 4: Weeks 6-8: Weeks 6-8: Weeks 9-12: Weeks 9-12: I acknowledge by my signature that I have completed the Hospice Clinical Orientation requirements, and if I had any questions, they were answered or, if I needed any assistance, it was provided to me. Employee Signature Initials Date I acknowledge by my signature that the above employee has completed the Hospice Clinical Orientation, and I provided oversight and additional resources, as warranted, for successful completion of this track. Hospice Clinical Orientation: Page 5 of 6 REVISED: 8/23/2017

6 Immediate Supervisor Signature Initials Date Hospice Clinical Orientation: Hospice Clinical Orientation: Page 6 of 6 REVISED: 8/23/2017

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