Clear Webinar Series: Person Centered Approach & Recreation Therapy. May 24, 2018
|
|
- Meryl Dawson
- 5 years ago
- Views:
Transcription
1 Clear Webinar Series: Person Centered Approach & Recreation Therapy May 24, 2018
2 Please note: This webinar is being recorded Personal information in this initiative is collected under s.26(c) and 26(d)(ii) of the Freedom of Information and Protection of Privacy Act. The information is being collected in order to facilitate training and education as part of Clear. This webinar is being recorded and will be shared with program participants. We ask that you refrain from identifying patients, specific team members or offering any other personal information. If you have further questions, please contact the BCPSQC at or
3 Your Clear team Kate Harris, Improvement Advisor Sabrina Khan, Project Coordinator Geoff Schierbeck, Improvement Advisor Eric Young, Health Data Analyst Dr. Chris Rauscher, Clinical Lead Kevin Smith, Director of Communications Dr. Ian Bekker, Clinical Lead Leanne Couves, Interim Clear Director
4 Today s Tools: 1. Pointer 2. Raise Hand 3. Yes / No or 4. Chat Interacting in WebEx
5
6 What Do We Want to Achieve? The provincial average for potentially inappropriate use of antipsychotics is 25.9%, which is above the national average of 21.8%. AIM: To reduce the rate of antipsychotic use in residents without a diagnosis of psychosis in participating care homes across the province from baseline to the national average (21.8%) by the end of the Clear initiative. *The percent figures are reported from CIHI for Q4 (adjusted rate).
7 Quick Reminder Monthly Reports & Data Due
8 Driver Diagram
9 Learning Objectives 1. Explain the importance in recognizing the benefits of a personalized approach to care 2. Outline additional dementia resources available to care givers 3. Demonstrate an effective use of the Dementia Observation System (DOS)
10 Jan Robson Alzheimer Society of BC
11 Working with People with Dementia May 24,
12 Agenda Communication Behaviour as communication A person-centred approach Alzheimer Society of B.C. resources 12 12
13 I don t think that Alzheimer s will ever take away someone s dignity; but we do. - Joanne Koenig Coste, Author of Learning to Speak Alzheimer s 13
14 Causes of Dementia Progressive, degenerative diseases Alzheimer s disease Vascular dementia Mixed dementia Lewy body dementia Frontotemporal dementia Others cause damage to brain cells and neural-pathways resulting in symptoms of dementia. Memory loss Confusion & disorientation Impaired judgement Communication problems Behaviour changes Others 14
15 Guiding Principle Every person, regardless of their losses, has a core of self that can be reached
16 Communication of Feelings & Attitudes Words 7% Body Language 55% Tone and Pitch of Voice 38% 16 16
17 Focus on Feelings I ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. - Maya Angelou 17 17
18 Set the Stage Can they hear you? Reduce distractions Can they see you? Glasses Well lighted room
19 Get the Person s Attention Approach the person slowly from the front Do not talk from another room Call the person by name Make eye contact Speak one-on-one Touch arm or hand to get their attention
20 Verbal Communication Keep It Short & Simple
21 Speak Slowly and Clearly Use simple words Speak to the person as an adult Lower the pitch of your voice Use short sentences
22 Pause One Message at a Time Allow time for a response Put most important information at the end One thought = One sentence
23 Demonstrate Show as you talk Cues are very helpful Express feelings with your body Warm tone of voice
24 Pay Attention Avoid open-ended questions. Listen closely with your ears and eyes. What are their words saying? What is their body language saying? Facial expressions? What is their pitch and tone saying? 24
25 Be Patient Avoid arguing Take your time Ask them if they would like your help Repeat as needed
26 Respond to Feelings Respond to underlying feelings, not stories. Provide a positive distraction if they are upset. Use humour when appropriate. Is the person with dementia open to this? Will they feel like you are laughing at them or with them? Try not to take things personally. 26
27 When You Cannot Understand Acknowledge what is happening Reassure and suggest doing something else
28 Basic Facts about Behaviour There is a reason, cause, and meaning for every behaviour. Behaviour is an attempt to communicate. Some behaviours are a result of the disease. Behaviour is very individual. Behaviour can be influenced (we must adapt and problem solve)
29 If Behaviour Changes Suddenly Check various possible areas of concern: Depression Discomfort/pain Too much stimulation/clutter Are we expecting too much? Are we not communicating effectively? 29 29
30 Strategies for Responding Try to determine the immediate cause Don t apply logic and reasoning Focus on feelings, not facts Try not to get angry or upset If you don t insist, they won t resist
31 Strategies for Responding Agree with the person Accept blame Talk positively about the future Shift the focus to a familiar activity; e.g. going for a walk, looking at a photo album 31 31
32 32 32
33 33
34 Personhood When the emphasis is on the person, behaviour is not seen as a problem to be managed, but rather actions and expressions that need to be understood. - Tom Kitwood (Bradford Dementia Group) 34 34
35 PC P.E.A.R.L.S. The Alzheimer Society of Canada has identified 7 key elements of personcentred care: 1. Person and Family Engagement - Families and friends are involved, supported and engaged in the life of the person with dementia
36 PC P.E.A.R.L.S. 2. Care - Effective care planning focuses on each resident s abilities, experimenting with various options to avoid inappropriate use of restraints. It includes routine pain assessment and management to help the person enjoy an improved quality of life
37 3. Processes - PC P.E.A.R.L.S. Person-centred care principles are embedded into the strategic plan and operational processes to begin and sustain culture change
38 4. Environment - PC P.E.A.R.L.S. Working within current regulations and legislation, a physical and social environment is promoted to support the resident s abilities, strengths and personal interests and enhance the daily life of people with dementia
39 PC P.E.A.R.L.S. 5. Activity and Recreation - Each resident is engaged in stimulating and meaningful activities, with recreational plans tailored to the person s interests, preferences and abilities. Continuous assessment, review and revision of these plans is done as the person s abilities and interests change
40 6. Leadership - PC P.E.A.R.L.S. Person-centred care can only happen with strong leaders who are champions of personcentred care, ingrain it in their organizational philosophy and values, and model the actions expected of staff in their own interactions with residents, families and staff
41 7. Staffing - PC P.E.A.R.L.S. Staff training and support, continuity of care, and the fostering of intimate and trusting relationships between families, residents and staff are key factors in optimizing personcentred care and the well-being of residents
42 PC P.E.A.R.L.S. For more information go to:
43 Alzheimer Society of B.C. Vision and Mission Our ultimate vision is to create a world without Alzheimer's disease and other dementias. The Alzheimer Society of B.C. exists to alleviate the personal and social consequences of Alzheimer's disease and other dementias, to promote public awareness and to search for the causes and the cures. 43
44 Alzheimer Society of B.C. Programs and Services Alzheimer Resource Centres for information, education, support and referrals. First Link Dementia Helpline (Lower Mainland) Minds in Motion Weekly exercise and social program for people with early symptoms of dementia and a care partner. Support groups For people with early symptoms For care partners Education Getting to Know Dementia Shaping the Journey : living with dementia Family Caregiver Series Transition to Residential Care Dementia Dialogues Tele-workshops Information bulletins First Link Bulletin Connections Insight for people with dementia Website 44
45 45 45
46 Dementia Helpline
47 Information 47 47
48 Newsletter & Bulletins Connections A quarterly publication featuring submissions by and resources for caregivers, as well as news, updates and ways to get involved with the Society. Insight Educational bulletin for and by people with dementia To subscribe, visit: Events/Newsletters.aspx Or call or (toll free) 48
49 Dementia Education For people with early symptoms For care partners For health care providers Throughout the progression of the disease Different modes of delivery 49
50 Dementia Education Series: a clear progression that matches families needs Shaping the Journey: living with dementia Family Caregiver Series 50 50
51 Dementia Education Workshops along the journey with dementia: Brain health Advocacy Accessing services Transition to, and life in, residential care Grief and loss Intimacy and Sexuality Wandering 51 51
52 Tele-Workshops 2018 June 7, 2 or 7 p.m. Understanding Dementia July 12, 2 or 7 p.m. Understanding Communication August 8, 2 or 7 p.m. Understanding Behaviour September 13, 2 p.m. only Research Update 52
53 Support Groups For people with early symptoms of dementia For care partners Model Information & Mutual Aid 53
54 Online Resources 54
55 55
56 Dementia Observation System (DOS) Erin Buskermolen Simon Fraser Lodge Prince George
57
58
59 Sample Form #1
60 Sample Form #2
61 Key Messages Completed monthly reports are needed for your IA to provide you any necessary coaching for your improvement Utilize a person centered approach to care Recreation therapy is everyone s responsibility Utilize a DOS to capture times where residents may need extra support
62 What is one thing you heard today that you may start to use by next Tuesday?
63 Upcoming Webinars June 14 Exploring Foundations of Strong Teamwork and Communication June 28 Engaging in Effective Communication July 12 - Fostering Trust and Leadership August 2 Navigating Conflict Successfully
64 Thank You Participating Teams Faculty Support Team 64
65 Evaluation! Please complete the evaluation of the webinar after you close the webex.
Dementia Friends Workshop
Dementia Friends Workshop Alzheimer Society of B.C. @AlzheimerBC #dementiafriendly 1 Alzheimer Society of B.C. Help for Today. Hope for Tomorrow 2 First Link Your link to dementia support ensures people
More informationInformation Session. What is Dementia? People with dementia need to be understood and supported in their communities.
Information Session People with dementia need to be understood and supported in their communities. You can help by becoming a Dementia Friend. Visit www.actonalz.org/dementia-friends to learn more! Dementia
More informationCOMMUNICATION TIPS FOR SUCCESSFUL COMMUNICATION DURING ALL STAGES OF ALZHEIMER S DISEASE
COMMUNICATION TIPS FOR SUCCESSFUL COMMUNICATION DURING ALL STAGES OF ALZHEIMER S DISEASE Pam M., living with Alzheimer's, and her husband and care partner, Bob L. 1 COMMUNICATION IS:» How we express our
More informationSPECIAL COUNCIL IN COMMITTEE OF THE WHOLE
LIVE WEBCAST: Please note Committee of the Whole Meetings, Regular Meetings, Public Hearings, Evening Meetings and some Special Meetings of City Council are being streamed and are accessible through the
More informationHow to Interact with Adults with Communication Difficulties
How to Interact with Adults with Communication Difficulties Monique Fourcaudot Professional Practice Leader Speech Language Pathologist p.1 Causes of Communication Difficulties Stroke Head Injury Degenerative
More informationDementia. Understanding 9/20/2010. Jan Robson Coordinator of the Alzheimer Society's Dementia Helpline
Understanding Dementia Jan Robson Coordinator of the Alzheimer Society's Dementia Helpline Marc Labrecque Provincial Coordinator of Programs and Services 1 Understanding Dementia What is dementia Alzheimer
More informationCARING FOR SENIORS IN RESIDENTIAL CARE Dignity in heart, mind & action
CARING FOR SENIORS IN RESIDENTIAL CARE Dignity in heart, mind & action Mary Lou Lester, Quality Leader BC Psychogeriatric Association Conference I May 2, 2014 Objectives Outline how the CLeAR initiative
More informationP.I.E.C.E.S. Dementia Care Series Approach September, 2011
P.I.E.C.E.S. Dementia Care Series September, 2011 1 Objectives: The learner will be able to discuss: what is meant by approach strategies to use to facilitate positive interactions (approach) What would
More informationDEMENTIA Dementia is NOT a normal part of aging Symptoms of dementia can be caused by different diseases Some symptoms of dementia may include:
DEMENTIA Dementia is NOT a normal part of aging Symptoms of dementia can be caused by different diseases Some symptoms of dementia may include: 1. Memory loss The individual may repeat questions or statements,
More informationUW MEDICINE PATIENT EDUCATION. Support for Care Partners. What should my family and friends know?
UW MEDICINE PATIENT EDUCATION Support for Care Partners What should my family and friends know? From Jane, former care partner: It s about keeping yourself sane and healthy. I had very little time for
More informationCaring For A Loved One With Dementia. Communicating with your Loved One
Caring For A Loved One With Dementia 8 Communicating with your Loved One Introduction Communication is a two-way street. This is a common phrase we learn very early on to aid in improved communication.
More informationT1: RESOURCES TO ADDRESS THE NEEDS OF PERSONS WITH DEMENTIA AND THEIR CAREGIVERS 2014 GOVERNOR S CONFERENCE ON AGING AND DISABILITY
T1: RESOURCES TO ADDRESS THE NEEDS OF PERSONS WITH DEMENTIA AND THEIR CAREGIVERS 2014 GOVERNOR S CONFERENCE ON AGING AND DISABILITY Melanie Chavin, MNA, MS Alzheimer s Association, Greater Illinois Chapter
More informationWhat Am I to Do? Learning Skills to Manage Dementia-Related Behaviors. Kyle S. Page, PhD Rocky Mountain Alzheimer s Disease Summit
Kyle S. Page, PhD 2017 Rocky Mountain Alzheimer s Disease Summit What Am I to Do? Learning Skills to Manage Dementia-Related Behaviors What You Will Learn Importance of communication Foundational skills
More informationA guide to dementia support.
A guide to dementia support. What is dementia? Dementia describes a collection of symptoms that are caused by disorders affecting the brain. It is not one specific disease Dementia affects thinking, behaviour
More informationMake memories matter at the Investors Group Walk for Alzheimer s!
April June 2018 See inside for dementia programs in the Central Interior. Make memories matter at the Investors Group Walk for Alzheimer s! Join us at the Investors Group Walk for Alzheimer s on Sunday,
More informationThese conditions can have similar and overlapping symptoms, and many of them can only be diagnosed with certainty by autopsy of the brain.
Progression MIDDLE STAGE This document is one in a five-part series on the stages of Alzheimer s disease and is written for the person with the disease, their family 1 and caregivers. The middle stage
More informationbehaviors How to respond when dementia causes unpredictable behaviors
behaviors How to respond when dementia causes unpredictable behaviors the compassion to care, the leadership to conquer how should i handle erratic behaviors? Alzheimer's disease and related dementias
More informationAlzheimer Disease and Related Dementias
Alzheimer Disease and Related Dementias Defining Generic Key Terms and Concepts Mild cognitive impairment: (MCI) is a state of progressive memory loss after the age of 50 that is beyond what would be expected
More informationModule 4. Relating to the person with challenging behaviours or unmet needs: Personal histories, life journeys and memories
Module 4 Relating to the person with challenging behaviours or unmet needs: Personal histories, life journeys and memories 1 Key questions How are residents personal histories, life journeys and memories
More informationDementia, Intimacy and Sexuality
Conversations About Dementia, Intimacy and Sexuality The Alzheimer Society of Canada s Conversations series was created to help people with dementia, caregivers, and healthcare providers have conversations
More informationUnderstanding Dementia-Related Changes in Communication and Behavior
Understanding Dementia-Related Changes in Communication and Behavior Objectives for this workshop To better understand Dementia (Alzheimer s disease) To learn the principles and practical techniques in
More informationOpen Table Nashville s Guide to De-Escalation
Open Table Nashville s Guide to De-Escalation The purpose of this guide is to outline procedures for responding to situations that have the potential to escalate into violence. Safety is our top priority
More informationMaintain a Healthy Brain: Reduce your Risk of Dementia
Maintain a Healthy Brain: Reduce your Risk of Dementia 1 Jan Robson Coordinator of the Alzheimer Society's Dementia Helpline 2 Marc Labrecque Provincial Coordinator of Programs and Services 3 1 Maintain
More informationModule 2 Mentalizing
Module 2 Mentalizing It is thought that the human brain is essentially made up of three different brain structures: the brainstem, the limbic system and the cortex. 1. The brainstem: The reptilian or primitive
More informationSPEAKING UP ABOUT DEMENTIA A SIMPLE GUIDE TO RAISING YOUR VOICE
SPEAKING UP ABOUT DEMENTIA A SIMPLE GUIDE TO RAISING YOUR VOICE CONTENTS Is this guide for me? 4 What is advocacy? 4 Why is there a need for advocacy? 4 What can I do? 5 Speak to others about dementia
More informationTips on How to Better Serve Customers with Various Disabilities
FREDERICTON AGE-FRIENDLY COMMUNITY ADVISORY COMMITTEE Tips on How to Better Serve Customers with Various Disabilities Fredericton - A Community for All Ages How To Welcome Customers With Disabilities People
More informationMinimizing and Preventing Negative Behaviors. Presented by: Chris Ebell
Minimizing and Preventing Negative Behaviors Presented by: Chris Ebell Meet Your Presenter Chris Ebell, OT/L, DCCT DCS Lead Trainer Dementia Care Specialists, a CPI specialized offering 877.877.5390 2
More informationkeep track of other information like warning discuss with your doctor, and numbers of signs for relapse, things you want to
Helping you set your brain free from psychosis. www.heretohelp.bc.ca This book was written by Sophia Kelly and the BC Schizophrenia Society, for the BC Partners for Mental Health and Addictions Information.
More informationSIA DEMENTIA TRAINING
SIA DEMENTIA TRAINING Introduction About us Opened November 2007 Cover Palm Beach, Martin, St. Lucie, Indian River, Okeechobee Counties; Jacksonvillearea Certified DementiaWise TM training office Who we
More informationPeer Support Meeting COMMUNICATION STRATEGIES
Peer Support Meeting COMMUNICATION STRATEGIES Communication Think of a situation where you missed out on an opportunity because of lack of communication. What communication skills in particular could have
More informationCommunication and Dementia Listening with your Heart. Presented by: Kelly Tye Vallis Speech-Language Pathologist WRHA LTC SLP service
Communication and Dementia Listening with your Heart Presented by: Kelly Tye Vallis Speech-Language Pathologist WRHA LTC SLP service Learning Objectives To understand the communication process To recognize
More informationdementia work training
dementia friendly @ work training Participant s Guide In our communities, nearly 60 percent of people with Alzheimer s disease, a form of dementia, live in their own homes and need support from families
More informationDaffodil Month Workplace Campaign. Workplace Ambassador Toolkit
Workplace Ambassador Toolkit Daffodil Month For 80 years, the Canadian Cancer Society (CCS) has been Canada s cancer voice and leading authority on the disease. We re the only organization that fights
More informationCARING FOR THOSE YOU LOVE
CARING FOR THOSE YOU LOVE PRESENTED BY: BILL CRAWFORD, Jr. Dementia Care Specialist COMFORT KEEPERS 8205 CAMP BOWIE WEST SUITE 216 FORT WORTH, TEXAS 76116 P: 817-560-8085 Bill Crawford, Jr., DCS, Director
More informationWhat Difference Does it Make what Kind of Dementia it is? Strategies for Care
What Difference Does it Make what Kind of Dementia it is? Strategies for Care Sandra Petersen, DNP, APRN, FNP-BC, GNP-C, PMHNP-BE, FAANP E-mail: spetersen@uttyler.edu What is dementia? Umbrella term Used
More informationUNDERSTANDING MEMORY
Communication Chain UNDERSTANDING MEMORY HEARING EXPRESSION thoughts/ ideas ATTENTION select words to use speech production FEEDBACK Hello, how are you? Communication Chain The Communication Chain picture
More informationSee inside for dementia programs in Vancouver. January is Alzheimer s Awareness Month. January March 2019
January March 2019 See inside for dementia programs in. January is Alzheimer s Awareness Month January is Alzheimer s Awareness Month, an opportunity to challenge the stigma experienced by people living
More informationProfessional Coach Training Session Evaluation #1
During class we've been expanding our knowledge of the Core Competencies. In this integration session we're going to expand our use of them, and our ability to observe them in a real, live coaching environment.
More informationMoments of Joy: It s What YOU Choose to Do as a Caregiver. Teepa Snow
Moments of Joy: It s What YOU Choose to Do as a Caregiver Teepa Snow Laughing VS Surviving My goal for you Understanding of what s happening with the person with dementia Support so you can survive Insight
More informationValidation Techniques in a Real World By Alisa Tagg, BA ACC/EDU AC-BC CADDCT CDP CDCS NAAP President
What is Validation? This therapy was developed to attempt understanding what emotions patients with Alzheimer s disease are expressing and respond in a way that allows patients to express their emotions
More informationDEMENTIA FRIENDLY COMMUNITIES: Municipal Toolkit Summary
DEMENTIA FRIENDLY COMMUNITIES: Municipal Toolkit Summary Executive Summary This Toolkit aims to support municipalities and local governments in Saskatchewan in their efforts to make their communities more
More informationDementia Signs & Symptoms Guide. Recognizing signs of dementia, getting a diagnosis, and making a plan for the future
Dementia Signs & Symptoms Guide Recognizing signs of dementia, getting a diagnosis, and making a plan for the future Signs of Dementia vs. Normal Aging We all have moments of forgetfulness from time to
More informationDEMENTIA IN THE COMMUNITY: DESIGNING INCLUSIVE AND ACCESSIBLE PROGRAMS
DEMENTIA IN THE COMMUNITY: DESIGNING INCLUSIVE AND ACCESSIBLE PROGRAMS Presentation by the Alzheimer Societies of Grey Bruce & Ontario Parks and Recreation Ontario Conference April 7 2016 Blue Mountain
More informationFamily & Individual Support Program - Handbook
Family & Individual Support Program - Handbook Welcome and Introduction to the Simon Fraser Society for Community Living Welcome to the Simon Fraser Society for Community Living (SFSCL). We have been serving
More informationIn-Service Education. workbook 3. by Hartman Publishing, Inc. second edition
In-Service Education workbook 3 second edition by Hartman Publishing, Inc. Alzheimer s Disease Dignity Diabetes Restraints and Restraint Alternatives Abuse and Neglect Death and Dying Managing Stress Perf
More informationHome Health (2-Hour) Online Dementia Care Training Program
Your Name: Date: Home Health (2-Hour) Online Dementia Care Training Program Module 1 Worksheet: INTRODUCTION TO DEMENTIA 1. You just met Mrs. Clara Jones. Think about Mr. Sanchez, a person with dementia
More informationSpeaking Dementia LISTENING LISTENING CONTINUED. How I Feel. Speaking Dementia. Communicating With a Person With Alzheimer s Disease
Communicating With a Person With Alzheimer s Disease Speaking Dementia Communication is essential in providing care and support Benjamin Pearce Staff members become friends to the individual with Alzheimer
More informationHelping Us Hear (and Live) Better: A Q&A with Audiology Concierge s Nancy Jablonski
Helping Us Hear (and Live) Better: A Q&A with Audiology Concierge s Nancy Jablonski Audiology Concierge founder Nancy Jablonski began her company to improve people s quality of life through customized
More information10/17/2017. Causes of Dementia Alzheimer's Disease Vascular Dementia Diffuse Lewy Body Disease Alcoholic Dementia Fronto-Temporal Dementia Others
1 Dementia Dementia comes from the Latin word demens, meaning out of mind. It is the permanent loss of multiple intellectual functions. It is progressive deterioration of mental powers accompanied by changes
More informationSHARED EXPERIENCES. Suggestions for living well with Alzheimer s disease
SHARED EXPERIENCES Suggestions for living well with Alzheimer s disease The Alzheimer Society would like to thank all the people with Alzheimer s disease whose photos and comments appear in this booklet.
More information6/20/2012. Early Stage. Part 1. Learning objectives: Early-Stage Program. Understanding dementia. Understanding Alzheimer s disease
Learning objectives: Early-Stage Program Early Stage Objectives: Describe the symptoms of the early stage of Alzheimer s disease. Explain the legal, financial and resource planning that needs to be done
More informationBC Confederation of Parent Advisory Councils
BC Confederation of Parent Advisory Councils Tab 20 Page 1 Tab 20 ~ BC Confederation of Parent Advisory Councils In this Tab 20, you will find Purposes of BCCPAC Page 2 About BCCPAC Page 3 Membership Page
More informationCaring Sheet #23: Questions about Caregiving:
: Questions about Caregiving: An Assessment Checklist By Shelly E. Weaverdyck, PhD Introduction This caring sheet lists questions a caregiver can ask to discover how well the caregiver s interactions with
More informationAlberta Children s Hospital Patient and Family Engagement Model
Alberta Children s Hospital Patient and Family Engagement Model At Alberta Children s Hospital we have many years of experience in engaging patients and families as active partners to create better healthcare
More informationThese conditions can have similar and overlapping symptoms, and many of them can only be diagnosed with certainty by autopsy of the brain.
Progression EARLY STAGE This document is one in a five-part series on the stages of Alzheimer s disease and is written for the person with the disease, their family 1 and caregivers. The early stage of
More informationWhat to expect in the last days and hours of life in the Intensive Care Unit (ICU)
What to expect in the last days and hours of life in the Intensive Care Unit (ICU) Information for patients and caregivers Please visit the UHN Patient Education website for more health information: www.uhnpatienteducation.ca
More informationCHS 446 Communication Skills for the Healthcare Professional Mohammed S. Alnaif, Ph.D.
CHS 446 Communication Skills for the Healthcare Professional Mohammed S. Alnaif, Ph.D. alnaif@ksu.edu.sa 1 As discussed in previous chapters, pain, fear, and anxiety may negatively impact communication
More informationAccessibility. Serving Clients with Disabilities
Accessibility Serving Clients with Disabilities Did you know that just over 15.5% of Ontarians have a disability? That s 1 in every 7 Ontarians and as the population ages that number will grow. People
More informationALZHEIMER S ASSOCIATION
ALZHEIMER S ASSOCIATION Our mission: To eliminate Alzheimer s disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through
More informationIntroduction. Arthritis Foundation Arthritis Advocacy Toolkit
Introduction As a Champion of Yes, you can help knock down barriers to easy and affordable care and use your Yes attitude to make a difference. Amplify your message by adding your voice to ours. The actions
More informationsection 6: transitioning away from mental illness
section 6: transitioning away from mental illness Throughout this resource, we have emphasized the importance of a recovery perspective. One of the main achievements of the recovery model is its emphasis
More informationChanges to your behaviour
Life after stroke Changes to your behaviour Together we can conquer stroke Because there is so much to deal with after a stroke, it s normal for your behaviour to change in some way. In this booklet we
More informationDelirium A guide for caregivers
Delirium A guide for caregivers Disclaimer This is general information developed by The Ottawa Hospital. It is not intended to replace the advice of a qualified health-care provider. Please consult your
More informationPractitioner Guidelines for Enhanced IMR for COD Handout #2: Practical Facts About Mental Illness
Chapter II Practitioner Guidelines for Enhanced IMR for COD Handout #2: Practical Facts About Mental Illness There are four handouts to choose from, depending on the client and his or her diagnosis: 2A:
More informationAFSP SURVIVOR OUTREACH PROGRAM VOLUNTEER TRAINING HANDOUT
AFSP SURVIVOR OUTREACH PROGRAM VOLUNTEER TRAINING HANDOUT Goals of the AFSP Survivor Outreach Program Suggested Answers To Frequently Asked Questions on Visits Roadblocks to Communication During Visits
More informationCognitive Impairment - Parkinson's Disease Foundation (PDF)
Page 1 of 8 Cognitive Impairment Another troublesome symptom of Parkinson s is mild cognitive impairment. Many people with Parkinson s are surprised to find that they feel distracted or disorganized, or
More informationReport to the Merton Clinical Commissioning Group Governing Body
MCCG Board : 27.09.12 Pt1 : 7.5 : Att 11 Report to the Merton Clinical Commissioning Group Governing Body Date of Meeting: Thursday, 27 th Agenda No: 7.5 ATTACHMENT 11 Title of Document: Implementation
More informationDelirium: Information for Patients and Families
health information Delirium: Information for Patients and Families 605837 Alberta Health Services, (2016/11) Resources Delirium in the Older Person Family Guide: search delirium at viha.ca Go to myhealth.alberta.ca
More informationMini Plenary: Direct Care Hands-On Workforce Leisa Easom, Ph.D., R.N.
Mini Plenary: Direct Care Hands-On Workforce Leisa Easom, Ph.D., R.N. Executive Director, Rosalynn Carter Institute for Caregiving Direct Care Hands-On Workforce 31 st Annual Rosalynn Carter Symposium
More informationNo more puritanical sexuality in aged care: A hopeful and positive approach to sexuality in dementia
No more puritanical sexuality in aged care: A hopeful and positive approach to sexuality in dementia Bernie McCarthy MAPS Clinical Psychologist McCarthy Psychology Services Plan Survey of current practice
More informationChapter 7. M.G.Rajanandh, Department of Pharmacy Practice, SRM College of Pharmacy, SRM University.
Chapter 7 M.G.Rajanandh, Department of Pharmacy Practice, SRM College of Pharmacy, SRM University. Patient counseling is a broad term which describes the process through which health care professionals
More informationInterviewer: Tell us about the workshops you taught on Self-Determination.
INTERVIEW WITH JAMIE POPE This is an edited translation of an interview by Jelica Nuccio on August 26, 2011. Jelica began by explaining the project (a curriculum for SSPs, and for Deaf-Blind people regarding
More informationWhat is dementia? What is dementia?
What is dementia? What is dementia? What is dementia? Dementia is an umbrella term for a range of progressive conditions that affect the brain. It has been identified that there are over 200 subtypes of
More informationCommunication Tips for Serving Individuals With Dementia. Begin
Communication Tips for Serving Individuals With Dementia Begin Index 1 Communication Vital to Function and Well-Being...2 Adapting Your Communication Style...3 Tip 1: Gain Attention and Trust...4 Tip 2:
More informationThe Bad News and the Good News: Sexual Abuse, Sexual Education, and Positive Sexuality
The Bad News and the Good News: Sexual Abuse, Sexual Education, and Positive Sexuality Christine White Legal Advocate for People with Developmental Disabilities April 7, 2011 No part of this slideshow
More informationCould it be dementia?
Could it be dementia? Contents Could it be dementia? p1 What can affect memory or thinking skills? p1 Physical Health p1 Mental Health p1 Sensory loss p2 Mild cognitive impairment p2 What is dementia?
More informationSeniors Helping Seniors September 7 & 12, 2016 Amy Abrams, MSW/MPH Education & Outreach Manager Alzheimer s San Diego
Dementia Skills for In-Home Care Providers Seniors Helping Seniors September 7 & 12, 2016 Amy Abrams, MSW/MPH Education & Outreach Manager Alzheimer s San Diego Objectives Familiarity with the most common
More informationInteracting with people
Learning Guide Interacting with people 28518 Interact with people to provide support in a health or wellbeing setting Level 2 5 credits Name: Workplace: Issue 1.0 Copyright 2017 Careerforce All rights
More informationMemory Care Education: Substance and Style
Memory Care Education: Substance and Style Jenn Oliver In the beginning In the beginning Levels of Care neighborhoods Programming redefinition Training program The spark Identifying the need Caregiver
More informationSelf Advocates United as 1 News for You!
Fall 2016 Volume 2, Issue 2 Self Advocates United as 1 News for You! SAU1 Members and Staff at the Every Day Lives Conference, Hershey Josh Harper, Francie Keeny, Sharon Harper-Young, Matt Stinner, Laura
More informationYour Voices Amplified
Your Voices Amplified Oct 2017 Your Voices Amplified Your voice matters that s why Amplified is making sure that children, young people and their families can all have their say when it comes to the mental
More information10 symptoms of caregiver stress
10 symptoms of caregiver stress If you experience any of these signs of stress on a regular basis, make time to talk to your doctor. 1. Denial about the disease and its effect on the person who s been
More informationDementia Facts and Resources Dementia Warning Signs Getting a Diagnosis Dementia Communication Tips Dementia Risk Reduction.
Dementia Facts and Resources Dementia Warning Signs Getting a Diagnosis Dementia Communication Tips Dementia Risk Reduction Intermission Dementia Stages and Behaviors Caregiving and Self-Care Overview
More informationMapping the Dementia Journey. Gale Carey, CEO Alzheimer Society of Ontario
Mapping the Dementia Journey Gale Carey, CEO Alzheimer Society of Ontario May 3, 2014 Our Mission: To alleviate the personal and social consequences of Alzheimer's disease and other dementias and to promote
More informationCoach Caregiver: Caregiver Insights into Palliative Care
Coach Caregiver: Caregiver Insights into Palliative Care Coach: Wendy Johnstone, Gerontologist Guests: Katherine Arnup, Dr. David May & Christien Kaaij, Pat Porterfield Host & Moderator: Janet McLean,
More informationINFUSING DESIGN THINKING INTO PROBLEM SOLVING
INFUSING DESIGN THINKING INTO PROBLEM SOLVING AT UNIVERSITY HOSPITALS OF CLEVELAND PROCESS BOOK DESIGN IN MANAGEMENT: CONCEPT AND PRACTICES APRIL 2016 MARK SAWAYA, M.B.A. CANDIDATE MIKE HUSSEY, M.B.A.
More informationHearing Voices a Common Human Experience. NFAO NW Regional Meeting 24 th November 2009 Peter Bullimore Hearing Voices Network Asylum Associates
Full day working with voices workshop Hearing Voices a Common Human Experience NFAO NW Regional Meeting 24 th November 2009 Peter Bullimore Hearing Voices Network Asylum Associates 450 people who heard
More informationDealing with Distress. SUBTITLE: Coping with Challenging Behaviors. Do that Makes a Difference!
Dealing with Distress Learning How Use Empathy & Support SUBTITLE: Coping with Challenging Behaviors It s How You Do What You Do that Makes a Difference! Changing Resistance to Care and Refusals to Participation
More informationMeeting The Dementia Challenge In Home Care
Meeting The Dementia Challenge In Home Care 6 { th Annual New England Home Care & Hospice Conference: May 16, 2016 Amy E. MaHhews, Engaging Alzheimer s, LLC Dementia is not a normal process of aging Ñ
More informationEmbedding co-production in mental health: A framework for strategic leads, commissioners and managers
Embedding co-production in mental health: A framework for strategic leads, commissioners and managers Background introduction and aims Co-production in mental health is about progression towards the transformation
More informationI have dementia... First steps after diagnosis
I have dementia... First steps after diagnosis Contents Each section of the booklet has its own colour to make it easy to locate the section you want to read. Message from the Chair of the Working Group
More informationCommunication (Journal)
Chapter 2 Communication (Journal) How often have you thought you explained something well only to discover that your friend did not understand? What silly conversational mistakes have caused some serious
More informationCOPING WITH SCLERODERMA
COPING WITH SCLERODERMA Any chronic disease is life changing. Symptoms demand your attention. You have to adjust your schedule to accommodate medications, doctors appointments and treatments of various
More informationIngredients of Difficult Conversations
Ingredients of Difficult Conversations Differing Perceptions In most difficult conversations, there are different perceptions of the same reality. I think I'm right and the person with whom I disagree
More informationForgetfulness: Knowing When to Ask for Help
National Institute on Aging AgePage Forgetfulness: Knowing When to Ask for Help Maria has been a teacher for 35 years. Teaching fills her life and gives her a sense of accomplishment, but recently she
More informationMemories with Grandma Elf. Animation activities for 7 11 year olds
Memories with Grandma Elf Animation activities for 7 11 year olds Introduction Why is dementia relevant to young people? Nearly a third of young people know someone with dementia. As the population ages
More information2016 Programs & Information
Mayo Alzheimer s Disease Research Clinic Education Center 2016 Programs & Information BROCHURE TITLE FLUSH RIGHT for Persons & Families impacted by Mild Cognitive Impairment Alzheimer s Disease Dementia
More informationSecrets to Leading with Assertiveness. Participant Manual
Secrets to Leading with Assertiveness Participant Manual Copyright 2017 Dale Carnegie & Associates, Inc. 290 Motor Parkway Hauppauge, New York 11788 All rights reserved. Except as permitted under the U.S.
More informationThis section will help you to identify and manage some of the more difficult emotional responses you may feel after diagnosis.
4: Emotional impact This section will help you to identify and manage some of the more difficult emotional responses you may feel after diagnosis. The following information is an extracted section from
More informationWorried about your memory?
Worried about your memory? Find out more about memory problems and what you can do next alzheimers.org.uk Worried about memory problems? Everybody forgets things from time to time. But if you or other
More information