Emotional Intelligence and Effective Communication
|
|
- Mervyn Cook
- 6 years ago
- Views:
Transcription
1 Emotional Intelligence and Effective Communication Learn how managing yourself and motivating others can take you to the top of your profession Cath Hill, Group Director, CIPS
2 The Profession Comes of Age Procurement at the heart of business RAISE YOUR GAME Influence business leaders to demonstrate that P&SM gives a real competitive advantage RAISE YOUR VOICE Licensing the Profession
3 Raise Your Game 60M
4 Raise Your Voice RAISE YOUR VOICE
5 It s Good News 72% (2017) 50% (2016) Procurement at the heart of business
6 Cath s 4 Big Cs C SUITE
7 Make use of the Cs Procurement at the heart of business
8 5 Top Tips Establish your credibility Be a trusted adviser Lean from colleagues Understand business goals Lead from the front
9 Different preferred communication styles Numbers, Data Inspirational Vision Logic Story, Example Promises Humour Empathy Seven Languages Source: Emotional Business by Ravi Rao MD, PhD, MEd
10 What is a Leader? Purpose Determination Charisma EI
11 Benefits of Strong EI 90% of top performers are high in EI Managers trained in EI deliver twice the profit EI is a top predictor of high potential 67% of competencies essential to effective leadership performance are EI related The quality of an organisation s leadership has a direct impact on long term growth and success
12 What is EI Emotional intelligence is the capacity of individuals to recognize their own, and other people's emotions, to discriminate between different feelings and label them appropriately, and to use emotional information to guide thinking and behaviour.
13 EI must have, not nice to have
14 EI what is it not? Personality Brand IQ
15 EI so what is it? Personality IQ Ability to recognise and understand emotions Likeability Factor Source: Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves
16 Benefits of EI training: to you Earn more Successful leader Better relationships Source: Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves
17 to your organisation Attract and retain better staff Collaborative workforce Improved financial performance Adaptable staff Happier workplace Source: Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves
18 EI: the four main skills Self Awareness Self Management Social Awareness Relationship Management Source: Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves
19 EI: the four main skills Self Awareness Good: open, authentic, trusted Bad: defensive, aggressive, stressed Social Awareness Good: adaptable, respectful, sincere Bad: impatient, inflexible, unsociable Self Management Good: patient, understanding, professional Bad: panic, emotional, reactive Relationship Management Good: dependable, compassionate, empathetic Bad: opinionated, unapproachable, demotivating Source: Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves
20 How do we change? Practice Practice Practice Source: Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves
21 10 Ways to increase your EI Be genuine Be confident Ask thoughtful questions Be open minded and don t pass judgement Don t seek attention Be consistent Use positive body language Greet people by name Have fun Smile! Source: Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves
22 Can You Identify Your Personality Type?
23 If you want to know how you score take the CIPS/JCA EI test intelligence/ Some additional reading: Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves Emotional Business by Ravi Rao MD, PhD, MEd
24 Thank you Cath Hill Group Director, CIPS
Using applied EI to enable effective procurement
Using applied EI to enable effective procurement Peter Clarke, Senior Consultant/ Product Consulting Manager peter.clarke@ @peter_jca Who are JCA Global? Passion We are a team of highly experienced Business
More informationEmotional Intelligence and Its Role in Developing Resilience
Emotional Intelligence and Its Role in Developing Resilience Ramzan Shahid M.D. Pediatric Residency Program Director Associate Professor of Pediatrics Loyola Univ. Medical Center CENTILE Conference October
More informationTopic 2 Traits, Motives, and Characteristics of Leaders
Topic 2 Traits, Motives, and Characteristics of Leaders Introduction Are some individuals endowed with special qualities that allow them to lead? Why is one person more successful than another? Can we
More informationEmotional Intelligence: The Foundation of Leadership
CASAGRANDE CONSULTING aligning performance with mission Emotional Intelligence: The Foundation of Leadership Georgia Campus Chiefs Training Conference March 2015 Inattentional Blindness We think we see
More informationBSBLDR511 Develop and use emotional intelligence. Learning Guide
BSBLDR511 Develop and use emotional intelligence Written by Sandy Welton www.trainingresourcesrto.com.au BSBLDR511 Develop Use Emotional Intelligence_LG_V1.0 Page 1 This unit covers the development and
More informationNEUROSCIENCE + CREATIVE DEVELOPMENT UNLOCK YOUR HUMAN POTENTIAL
NEUROSCIENCE + CREATIVE DEVELOPMENT UNLOCK YOUR HUMAN POTENTIAL TAKING YOU BEYOND PERSONAL DEVELOPMENT RECONNECTING YOU WITH YOUR INNATE POWER The nature of work is changing. Gone are the days of control
More informationEmotional Quotient. Stacy Sample. Technical Sales ABC Corporation
Emotional Quotient Technical Sales ABC Corporation 9-14-2015 Shawn Kent Hayashi, CPBA & CPVA Introduction The Emotional Quotient report looks at a person's emotional intelligence, which is the ability
More informationCandidate: Joanne Sample Company: Abc Chemicals Job Title: Chief Quality Assurance Date: Jan. 29, 2017
EMOTIONAL QUOTIENT Candidate: Company: Abc Chemicals Job Title: Chief Quality Assurance Date: Jan. 29, 2017 Emotional Quotient distributed by: Aptitude Analytics 1385 Highway 35. Suite 118 Middletown NJ
More informationSource: Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves Copyright 2009 by Talent Smart
The following presentation, in large part, discusses the findings and work of Travis Bradberry, Ph.D. and Jean Graves, Ph.D. Their work can be found in greater detail in their most recent book Emotional
More informationExaminee : - JOHN SAMPLE. Company: - ABC Industries Date: - December 8, 2011
Emotional Intelligence Quotient tm Examinee : - JOHN SAMPLE Company: - ABC Industries Date: - December 8, 2011 INTRODUCTION to the EIQ: A person's Emotional Intelligence Quotient affects their interactions
More informationTTI Success Insights Emotional Quotient Version
TTI Success Insights Emotional Quotient Version 2-2-2011 Scottsdale, Arizona INTRODUCTION The Emotional Quotient report looks at a person's emotional intelligence, which is the ability to sense, understand
More informationAchieving Performance Excellence Using Emotional Intelligence
Achieving Performance Excellence Using Emotional Intelligence Page 1 of 9 Why Attend The performance of individuals is important as it determines the individuals success and the survival of the organization.
More informationEmotional Intelligence The Key to Success. Brian Aboff, MD, MMM Mathew Burday, DO Joseph Deutsch, MD John Donnelly, MD Christy Edwards, C-TAGME
Emotional Intelligence The Key to Success Brian Aboff, MD, MMM Mathew Burday, DO Joseph Deutsch, MD John Donnelly, MD Christy Edwards, C-TAGME Have you ever met a resident who. Is ridiculously smart, but
More informationEVIDENCE SUGGESTS that the organisational climate can significantly promote or
Does the Emotional Intelligence of leaders influence the emotional climate of the organisation? Jo Maddocks Key digested message Evidence suggests that the Emotional Intelligence and behaviour of leaders
More informationEmotional-Social Intelligence Index
Emotional-Social Intelligence Index Sample Report Platform Taken On : Date & Time Taken : Assessment Duration : - 09:40 AM (Eastern Time) 8 Minutes When it comes to happiness and success in life, Emotional-Social
More informationEmotional Quotient. Megan Nice. Owner Sample Co Your Address Here Your Phone Number Here Your Address Here
Emotional Quotient Owner Sample Co. 5-22-2013 Introduction The Emotional Quotient report looks at a person's emotional intelligence, which is the ability to sense, understand and effectively apply the
More informationDoes the Metropolitan Police Service, and/or any other security service, have the legal right to conduct themselves in a prejudicial manner?
Freedom of Information Request Reference No: I note you seek access to the following information: Does the Metropolitan Police Service, and/or any other security service, have the legal right to conduct
More informationEMOTIONAL INTELLIGENCE: WHEN THE HEAD AND HEART PARTNER
EMOTIONAL INTELLIGENCE: WHEN THE HEAD AND HEART PARTNER Maria_Cheney@cable.Comcast.com Cathy Alford, MA, PCC LifeWorks Coaching Columbus Coaching Collaborative Your ability to recognize and understand
More informationUnderstanding the True Realities of Influencing. What do you need to do in order to be Influential?
Understanding the True Realities of Influencing. What do you need to do in order to be Influential? Background and why Influencing is increasingly important? At Oakwood Learning we have carried out our
More information9/28/2018. How Boosting Emotional Intelligence Improves Your Leadership Ability
How Boosting Emotional Intelligence Improves Your Leadership Ability Barbara Kaiser barbarak@challengingbehavior.com A leader is a person who has commanding authority or influence of a group or individuals.
More informationValue of emotional intelligence in veterinary practice teams
Vet Times The website for the veterinary profession https://www.vettimes.co.uk Value of emotional intelligence in veterinary practice teams Author : MAGGIE SHILCOCK Categories : Vets Date : February 17,
More informationLeading with Emotional Intelligence
Leading with Emotional Intelligence Emotional Intelligence sets apart effective leaders Transformational leadership serves collective interests and develops and empowers others emotional intelligence is
More informationCoaching for Emotional Intelligence
Coaching for Emotional Intelligence Emotional Intelligence (EI) is the habitual practice of thinking about feeling (and feeling about thinking) to manage our behavior. 1 Life Tree What stands out for you
More informationMichelle Bakjac. Registered Psychologist / CHG Accredited Trainer
Michelle Bakjac Registered Psychologist / CHG Accredited Trainer Knowing your style Overview Recognising and appreciating different personality styles Understanding difficult behaviours How to deal with
More informationthe ebook on To learn more about human dynamics, grab your copy of: Sales is a People Game. PEOPLE RICH PUBLISHING Australian Business Number: 40 137 075 435 PO Box 39 NORTHLANDS WA 6905 AUSTRALIA All
More informationSetting the Emotional Tone:
Setting the Emotional Tone: Managing Emotional Culture in the Library Jason Martin Walker Library, Middle Tennessee State University jason.martin@mtsu.edu About Me Associate Dean, Walker Library, MTSU
More informationEMOTIONAL QUOTIENT ASSESSMENT RESULTS
EMOTIONAL QUOTIENT ASSESSMENT RESULTS The Emotional Quotient (EQ) is a measure of your ability to sense, understand, and effectively apply the power and acumen of your emotions and the emotions of others
More informationBEHAVIORAL DIFFERENCES TIP SHEET Karlene Belyea, MBA
BEHAVIORAL DIFFERENCES TIP SHEET Karlene Belyea, MBA www.karlenebelyea.com Research shows that having a positive work team leads to: 31% higher productivity 37% higher sales 3 times higher creativity 23%
More informationBSBLDR501 Develop and use emotional intelligence. Learning Guide
BSBLDR501 Develop and use emotional intelligence Written by Sandy Welton www.trainingresourcesrto.com.au BSBLDR501 Develop Use Emotional Intelligence_LG_V1.0 Page 1 BSBLDR501 Develop and use emotional
More informationEmotional Intelligence
Emotional Intelligence 1 Emotional Intelligence Emotional intelligence is your ability to recognize & understand emotions in yourself and others, and your ability to use this awareness to manage your behavior
More informationDevelopment. summary. Sam Sample. Emotional Intelligence Profile. Wednesday 5 April 2017 General Working Population (sample size 1634) Sam Sample
Development summary Wednesday 5 April 2017 General Working Population (sample size 1634) Emotional Intelligence Profile 1 Contents 04 About this report 05 Introduction to Emotional Intelligence 06 Your
More informationStrengthening Workplace Relationships Through Confidence, Empathy and Emotional Intelligence
Strengthening Workplace Relationships Through Confidence, Empathy and Emotional Intelligence Joann Farrell Quinn, PhD Owner, JFQ Consulting Faculty, University of South Florida Morsani College of Medicine
More informationWhat Makes a Leader?
What Makes a Leader? Based on What Makes a Leader? By Daniel Goldman, HBR, Nov./Dec., 1998 Familiar Stories 2. 2. Someone with solid but not extraordinary intellectual abilities and technical skills who
More informationDeveloping Yourself to Your Highest Potential
Developing Yourself to Your Highest Potential Multiple factors determine your overall effectiveness and how fully you realize your potential. Among those factors is how effectively you are using all available
More informationEmotional Quotient. Bernd Mustermann 1/2/2013
Emotional Quotient 1/2/2013 Klettgaustraße 21 D-79761 Waldshut-Tiengen Introduction The Emotional Quotient report looks at a person's emotional intelligence, which is the ability to sense, understand and
More informationEmotional Intelligence and Professional Support. Kate Read and Vijay Nayar
Emotional Intelligence and Professional Support Kate Read and Vijay Nayar Think of someone you admire whom you see as successful and/or effective in their work and life Name a quality they possess Emotional
More informationTHE TRUTH ABOUT LEADERSHIP & MENTAL HEALTH IN THE WORKPLACE: A CEO S PERSPECTIVE
THE TRUTH ABOUT LEADERSHIP & MENTAL HEALTH IN THE WORKPLACE: A CEO S PERSPECTIVE Dennis C. Miller Managing Director The Nonprofit Search Group www.thenonprofitsearch.com Dennis C. Miller has advised hundreds
More informationEMOTIONAL INTELLIGENCE AND LEADERSHIP
EMOTIONAL INTELLIGENCE AND LEADERSHIP W. Victor Maloy, D.Min. Ministerial Assessment Specialist Virginia Annual Conference Advisory Committee on Candidacy and Clergy Assessment GBHEM Eight Year Assessment
More informationBuilding Healthy, Respectful Relationships
Building Healthy, Respectful Relationships Adelaide University Overview Recognising Healthy Relationships Communication principles Understanding individual differences Understanding and appreciating different
More informationEMOTIONAL INTELLIGENCE
EMOTIONAL INTELLIGENCE Ashley Gold, M.A. University of Missouri St. Louis Colarelli Meyer & Associates TOPICS Why does Emotional Intelligence (EI) matter? What is EI? Industrial-Organizational Perspective
More informationEmotional & social Skills for trainers
Emotional & social Skills for trainers Hugh Russell www.thinking.ie Emotional Intelligence (EI) describes the ability, capacity, skill or, in the case of the trait EI model, a self-perceived ability, to
More informationEMOTIONAL INTELLIGENCE ABILITY TO IDENTIFY AND MANAGE ONE S OWN AND OTHERS EMOTIONS. Report for Lucas Sample ID UH Date April 02, 2013
EQ THE EMOTIONAL INTELLIGENCE ABILITY TO IDENTIFY AND MANAGE ONE S OWN AND OTHERS EMOTIONS. Report for Lucas Sample ID UH503949 Date April 02, 2013 2013 Hogan Assessment Systems, Inc. Introduction The
More informationTHE INTEGRITY PROFILING SYSTEM
THE INTEGRITY PROFILING SYSTEM The Integrity Profiling System which Soft Skills has produced is the result of a world first research into leadership and integrity in Australia. Where we established what
More informationWelcome! Unwavering Support for Uncommon Heroes tm
Welcome! Engaging your Auxiliary s Existing Members Attracting new members to your Auxiliary is critical, but do not underestimate the importance of keeping existing members. What if you thought of your
More informationTTI Emotional Quotient TM
TTI Emotional Quotient TM "He who knows others is learned. He who knows himself is wise." Lao Tse Sally Sample ABC Company 7-29-2009 Copyright 2007-2009. EQmentor, Inc. & Target Training International,
More informationThe Case For Empathy. Understanding how emotions impact customer experiences. by JANET LEBLANC, Janet LeBlanc + Associates Inc.
The Case For Empathy Understanding how emotions impact customer experiences. by JANET LEBLANC, Janet LeBlanc + Associates Inc. ABOUT JANET LEBLANC + ASSOCIATES INC. A leading North American consulting
More informationEmPowered! Leader. A PMI Presentation. January 14, Developing People Advancing Business
EmPowered! Leader A PMI Presentation January 14, 2010 Developing People Advancing Business Ms. Sheila Savar Founder & President Savar & Associates, LLC. The Savar Institute is a Virginia-based limited
More informationWhy do people do what they do?
Why People Do What They Do Designing Your Personal Brand Tracy Spears ExceptionalLeadersLab.com Exceptional Leaders Playbook Course All Rights Reserved Why do people do what they do? 1 What is Temperament?
More informationSeptember MESSAGING GUIDE 547E-EN (317)
September 2016 1 MESSAGING GUIDE 547E-EN (317) Contents OVERVIEW 3 4 ABOUT THIS GUIDE BRINGING ROTARY S BRAND STORY TO LIFE WHAT WE SAY & HOW WE SOUND 5 5 WHAT IS MESSAGING? ROTARY S BRAND VOICE TAILORING
More informationHardwiring Service as a Brand Strategy. Jean Hitchcock Kristin Baird
Hardwiring Service as a Brand Strategy Jean Hitchcock Kristin Baird 1 What we ll cover Relationship between patient experience & brand Case example for linking operational accountability with service and
More informationLEADING WITH EMOTIONAL INTELLIGENCE
April 26, 2017 LEADING WITH EMOTIONAL INTELLIGENCE Presented by Futures Without Violence in partnership with the U. S. Department of Justice, Office on Violence Against Women Presenters: Dr. Jarik Conrad,
More informationBOLT: Bulls, Owls, Lambs and Tigers -
BOLT: Bulls, Owls, Lambs and Tigers - Looking Through Your Communication Lens A presentation by: Dr. Debbie Phillips, CPM Areas of Exploration Mental Framing & The Power of Intention BOLT Communication
More informationEMPATHY IN THE WORKPLACE
EMPATHY IN THE WORKPLACE Presented by: Joe Brummer Community Mediation, Inc. WHAT IS EMPATHY? The ability to: 1.) recognize and understand another s emotions without feeling those emotions yourself
More informationfeel safe be heard or listened to non-judgmental 8/23/18 INSTRUCTOR: DENISE BEAGLEY, MSc. supported what do people need from you on scene?
INSTRUCTOR: CIT INTERNATIONAL 2018 police emotional intelligence: the continuum of empathy Victor Escoto, M.Sc. Consultant Crisis Response Network Community and Crisis Response Specialist Retired Detective
More informationEmotional Intelligence and NLP for better project people Lysa
Emotional Intelligence and NLP for better project people Lysa Morrison @lysam8 Copyright 2015 Lysa Morrison Reasons projects fail Three of the most common causes of project failure according to the National
More informationEmotional Intelligence Certification EQ-i 2.0 EQ360
Emotional Intelligence Certification EQ-i 2.0 EQ360 Neural Networks Consulting 2017. Commercial in Confidence Emotional Intelligence Emotional Intelligence (EI) is increasingly relevant to leadership development
More informationPRACTICAL INFLUENCING SKILLS. Introduction. Foundations for Effective Influence & Presence: The C 3 Model of Influencing
PRACTICAL INFLUENCING SKILLS Introduction Influence is a critical part of your role. You need to influence a number of different stakeholders in many different situations. What is it that some people do
More informationThe Sales Intelligence System Drives Superior Sales Results. Stu Schlackman
The Sales Intelligence System Drives Superior Sales Results Stu Schlackman The Sales Intelligence System By Stu Schlackman The Sales Intelligence System is based on the principle that when you consider
More informationEmotional Intelligence Appraisal - Me Edition
Emotional Intelligence Appraisal - Me Edition Travis Bradberry, Jean Greaves Click here if your download doesn"t start automatically Emotional Intelligence Appraisal - Me Edition Travis Bradberry, Jean
More informationEmotional Intelligence (EQ) and the Core Competencies in Graduate Medical Education
Emotional Intelligence (EQ) and the Core Competencies in Graduate Medical Education Sandra Gonzalez, PhD Director, Graduate Medical Education College of Medicine Objectives State the definition and components
More informationInternational Journal of Innovative Research in Management Studies (IJIRMS) ISSN (Online): Volume 1 Issue 4 May 2016
EMOTIONAL INTELLIGENCE SKILLS FOR HR LEADERSHIP Dr.R.Alamelu* Dr.L.Cresenta Motha** S.Mahalakshmi*** *Faculty Member, School of Management, SASTRA University, Thanjavur, South India **Faculty Member, School
More informationKindness in leadership
Kindness in leadership Kindness is seldom mentioned as a desirable leadership trait in MBA or executive programmes but it can have enormous benefits for organisations. Gay Haskins and Lalit Johri argue
More informationPurposeful Leadership Module 2 Emotional Intelligence. Emotional intelligence ppt
Purposeful Leadership Module 2 Emotional Intelligence On headset with working mic No headset, using chat box Emotional intelligence 7-3-12.ppt Purposeful Leadership Leadership and Personal Accountability
More informationTania de Jong #T50EBF. europe.thinkers50.com
Tania de Jong #T50EBF europe.thinkers50.com Creating a better future: The Power of Positive Human Collisions Tania de Jong AM Founder and Chair Creative Universe, Creative Innovation Global and Creativity
More informationConflict Management & Emotional Intelligence:
Conflict Management & Emotional Intelligence: Unlock Your Emotional Genius! Nicole Giesbrecht, MSW, RSW, RCC Eterna Counselling & Wellness What do we know about conflict? Conflict is a natural part of
More informationMichael Lee Stallard E Pluribus Partners. August 12, 2015
CONNECTION CULTURE Boosting Employee Engagement Michael Lee Stallard E Pluribus Partners August 12, 2015 1 LEADERSHIP AND CULTURE MATTER 70 percent of employees are disengaged Managers 3/10 Employees Engaged
More informationSpiritual, Moral, Social and Cultural Development at The Grove Primary School
at The Grove Primary School Giving pupils the opportunity to explore values and beliefs, including religious beliefs, including religious beliefs, and the way in which they impact on people s lives; Where
More informationJohn Smith 20 October 2009
John Smith 20 October 2009 2009 MySkillsProfile.com. All rights reserved. Introduction The Emotional Competencies Questionnaire (ECQ) assesses your current emotional competencies and style by asking you
More informationSample. bringing brilliance to business
Sample bringing brilliance to business Women in the City is an award-winning organisation which promotes, recognises and rewards female talent in the City and beyond. In 2003, WIC held its first inspirational
More informationStrategic Applications of
June 15-18, 2016 Moscone Convention Center San Francisco Strategic Applications of Emotional Intelligence Jen Shirkani, Author, @shirkani, June 16, 2016 Most often, success or failure in a job comes down
More informationThe Superhero s Guide to Compassion
The Superhero s Guide to Compassion What is compassion? 1. Awareness 2. Empathy Inquiry 3. Action A Supporting Cast Compassion Fatigue Indifference to charitable appeals on behalf of suffering people,
More informationNeuroscience of Genders and its implications to Neuromarketing
Neuroscience of Genders and its implications to Neuromarketing Female Brain vs Male Brain Physical differences The Limbic System Amygdala Hippocampus Other Areas Parietal Lobe Prefrontol Cortex Hormonal
More informationPeer Support Association. Strategic Plan and Development Strategy
Peer Support Association Strategic Plan and Development Strategy Outcomes of the Strategic Development Day for Peer Supporters 29 th November 2014 Hosted by CoMHWA and Carers WA Executive Summary This
More informationEmotional Intelligence and Your Career. NALS Webinar Russell Clayton, Ph.D.
Emotional Intelligence and Your Career NALS Webinar Russell Clayton, Ph.D. Paul Wieand s story The rules of work are changing Supervisor/subordinate relationships; peer relationships Workers are responding
More information1. Red flag words contribute to reducing instances of miscommunication. True False
1. Red flag words contribute to reducing instances of miscommunication. 1. Red flag words contribute to reducing instances of miscommunication. 2. A major cause that underlies poor listening habits is
More informationEmotional Quotient. Andrew Doe. Test Job Acme Acme Test Slogan Acme Company N. Pacesetter Way
Emotional Quotient Test Job Acme 2-16-2018 Acme Test Slogan test@reportengine.com Introduction The Emotional Quotient report looks at a person's emotional intelligence, which is the ability to sense, understand
More informationCommunications and engagement for integrated health and care
Communications and engagement for integrated health and care Report for Northern CCG Committee Mary Bewley STP Communications Lead 6 th September 2018 Background Aims Objectives Challenges Collaborative
More informationWe re a force of life-savers
We re a force of life-savers GIVE RED FOR NZ. GIVE RED FOR NZ. When you join Team Red, you re in incredible company Our goal is to unite groups and organisations like yours to create a powerful social
More informationMSCEIT Accreditation THREE-DAY COURSE. Professional Training in the Mayer-Salovey-Caruso Emotional Intelligence Test
MSCEIT Accreditation THREE-DAY COURSE Professional Training in the Mayer-Salovey-Caruso Emotional Intelligence Test WELCOME Thank you for taking the first step towards achieving your MSCEIT Accreditation.
More informationLeadership Presence. Objectives. Define leadership presence and why it matters. Understand and appreciate your own leadership presence
Leadership Presence Lisa Hardmeyer Gray, M.A. Intrinsic, LLC www.intrinsictrainings.com George Brewster Gimbal Systems www.gimbalsystems.com Objectives Define leadership presence and why it matters Understand
More informationKeys to Being a Successful Leader
FEDERER PERFORMANCE MANAGEMENT GROUP, LLC TRANSFORMING VISIONS INTO RESULTS WHITE PAPER Keys to Being a Successful Leader Introduction Why is it that some people are successful in leadership roles, while
More informationA Powerful Way to Understand People An introduction of the DISC concept By Robert A. Rohm, Ph.D. Everyone is not like you!
A Powerful Way to Understand People An introduction of the DISC concept By Robert A. Rohm, Ph.D. Each Person has a Unique Personality Personality Insights Inc. Each person's perspective is built in to
More informationBeing a Coach of Impact. Skye Eddy Bruce SoccerParenting.com
Being a Coach of Impact Skye Eddy Bruce SoccerParenting.com My story a social mission to improve youth soccer culture. What is your why? Dear Coach: PLEASE don t forget the impact you have on my child
More informationLEADERSHIP A WALK ON THE DARK SIDE
LEADERSHIP A WALK ON THE DARK SIDE JOHN SHIELDS PROFESSOR OF HRM & ORGANISATIONAL STUDIES THE UNIVERSITY OF SYDNEY BUSINESS SCHOOL john.shields@sydney.edu.au 1. The Good Leader Outline 2. The Dark-side
More informationModern Leadership Competencies in the Age of Change. e: w:
Modern Leadership Competencies in the Age of Change Connect w ith me e: james@jamessweetman.com w: www.jamessweetman.com / jamessweetman What is Success? At age 4 success is not peeing your pants At age
More informationEmotional Intelligence at Work
Emotional Intelligence at Work Emotional Intelligence: The Business Case What is Intelligence? Intelligence: Aggregate or global capacity of the individual to act purposefully, to think rationally and
More informationThe Science of Emotional Intelligence. Sara Ross Thursday, Sept. 22 1:40 to 2:40 p.m.
The Science of Emotional Intelligence Sara Ross Thursday, Sept. 22 1:40 to 2:40 p.m. Sara Ross In a world where pressure is a constant factor, understanding how pressure impacts both our professional work
More informationSucceeding with Others
Succeeding with Others Communications Styles Transition Matters, Inc. transitionmatters@msn.com (703) 772-7009 cell (505) 299-2951 office -Helping organizations and individuals realize tomorrow s possibilities
More informationCREATING HUMAN-CENTRED ORGANISATIONS. The Mind Mood Mastery Programme
CREATING HUMAN-CENTRED ORGANISATIONS Beyond Stress Management: The Mind Mood Mastery Programme Surviving to Thriving Today we ll look at: - What are stress and burnout, what happens and how to recognise
More informationClub Excellence Tool
Club Excellence Tool Club excellence is about delivering a meaningful and fulfilling club experience to all members. By providing a positive club experience, and educating and inspiring members, you take
More informationEmbedding co-production in mental health: A framework for strategic leads, commissioners and managers
Embedding co-production in mental health: A framework for strategic leads, commissioners and managers Background introduction and aims Co-production in mental health is about progression towards the transformation
More informationTHE TRUST EDGE. TRUST is. THE TRUST EDGE is the gained when others confidently believe in you.
TRUST is. THE TRUST EDGE is the gained when others confidently believe in you. time depth Everything of value is built on trust, from financial systems to relationships. page 1 8 PILLARS OF TRUST 1. C
More informationCreating the change. Homeless Link s strategy to end homelessness. June 2018 to June 2021
Creating the change Homeless Link s strategy to end homelessness June 2018 to June 2021 Everyone should have a place to call home. This is Homeless Link s vision and, together with our members and experts
More informationBringing Spirit to Work. Leanne Holdsworth Holistic Business Solutions Ltd
Bringing Spirit to Work Leanne Holdsworth Holistic Business Solutions Ltd www.holisticbusiness.co.nz Game for next hour Levels of consciousness Spiritual Intelligence Emotional Intelligence But, what is
More informationEmotional Intelligence
Emotional Intelligence THE NEW SCIENCE OF SUCCESS Presented by: Karl Mulle Webinar Objectives Understand how our brain takes in and processes information emotionally and intentionally Learn how emotions
More informationPosition Description: Peer Navigator
Position Description: Peer Navigator Characteristics of the position The Peer Navigator Program is a dynamic new program situated within Living Positive Victoria s suite of peer support services. The peer
More informationKindness in leadership
EFMD Global Focus_Iss.3 Vol.12 www.globalfocusmagazine.com Kindness in leadership Kindness is seldom mentioned as a desirable leadership trait in MBA or executive programmes but it can have enormous benefits
More informationOptimal Health Questionnaire
Optimal Health Questionnaire This questionnaire is intended to help you assess how well you are balancing the various elements in your life. The basis of the process is that we have 5 dimensions which
More informationSTRENGTHENING MEMBERSHIP
STRENGTHENING MEMBERSHIP District 6690 Foundation & Membership Seminar September 2014 Frank Dilenschneider, Membership Chair ph. (614) 980-2244 Resources,: Jennifer Jones, Brent Rosenthal, & Steve Sabo
More informationAiming High Our priorities by 2020 HALFWAY THERE. Our priorities by 2020
HALFWAY THERE Our priorities by 2020 2 In 2015 we published a vision for where we would like CLIC Sargent to be by 2025, Aiming High: Our ambitions for children and young people with cancer. We have already
More information