DESTRESSING THE WORK ENVIRONMENT

Transcription

1 DESTRESSING THE WORK ENVIRONMENT July 18, 2017 Diane Andrea Wellness Consultant J.W. Terrill

2 One Nation Under Stress Worksite accidents Workaholics Worker absenteeism Emotional stress pervasive Monday morning heart attacks

3 36% of employees report that they are stressed out during the workday. 37% were managing stress 41% of employers offering stress management programs July 18,

4 Stress Percent of physician office visits centered around stress-related ailments. 75% Percent of employees reporting that their job was very or extremely stressful. 20% Percent who believe that stress has increased over the past 10 years. 75%

5 Definitions of Stress Stress is a condition or feeling experienced when a person perceives that demands exceed the personal and social resources the individual is able to mobilize. Job stress can be defined as the harmful physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources or needs of the worker. Perceived threat, real or imagined to our mind, body, spirit or emotions.

6 The Nature of Stress Two kinds of stress: Good Stress Eustress Bad Stress Distress

7 The Nature of Stress Two kinds of Distress: Acute Distress: Very intense, but short lived Chronic Distress: Not very intense but it endures for days, weeks, months.

8 The Fight or Flight Response

9 Short-Term Effects of Cortisol Increase heart rate Increase blood pressure Increase rate of breathing Increased muscle tension Increased perspiration Increased metabolic activity

10 Long-Term Effects of Cortisol Hypertension Chronic pain (muscle tension) Impaired sleep General sense of fatigue Depression Suppressed immune system Increased appetite

11 SYMPTOMS OF STRESS How we react

12 Effects of Stress On The Body Headache Back Pain Chest Pain Heart Palpitations Digestive Problems Decreased Immunity Muscle Tension Insomnia Heart Disease High Blood Pressure

13 Effects of Stress On Thoughts and Feelings Anger Anxiety Restlessness Worry Irritable Depression Feeling Insecure Lack of Focus Forgetfulness

14 Effects of Stress On Behavior Overeating Under eating Irritability or anger Drug or Alcohol Abuse Increased Smoking Social Withdrawal Crying More Relationship Conflicts Changes in Work Habits

15 SOURCES OF WORKPLACE STRESS

16 Number One Stressors Financial Work The economy July 18,

17 Top Five Work Stress Factors Low salaries Lack of opportunity for growth or advancement Too heavy a work load Unrealistic job expectations Long hours July 18,

18 Causes of Stress Worker responsibilities Heavy workload Infrequent rest breaks Long work hours Shiftwork Lack of control Meaningless tasks Underutilized skills Management styles Lack of employee feedback Poor communication Lack of family-friendly policies Career concerns Job insecurity No opportunity for growth, advancement or promotion July 18,

19 Sense of Powerlessness July 18,

20 Physical Stress Noise Lack of privacy Poor lighting Poor ventilation Poor temperature control Inadequate facilities Location safety July 18,

21 Causes of Stress July 18,

22 Work Related Stress Increased turnover Increased litigation Decreased employee satisfaction Decreased employee commitment Increased absenteeism Increased health insurance claims Decreased productivity Increased short and long-term disability Increased depression Increased accidents/injury rates Decreased customer satisfaction Decreased product quality July 18,

23 DESTRESSING THE WORK ENVIRONMENT PREVENTION & TREATMENT

24 Preventing Job Stress Assess the workplace CDC Worksite Health Score Card July 18,

25 July 18,

26 Preventing Job Stress Assess the workplace CDC Worksite Health Score Card Build awareness Top down support Training Evaluation July 18,

27 Stress Reduction Strategies Consider flexible work hours Be open to job sharing Organize social events Offer stress management programs Visual cues Onsite massage Provide opportunities for employee feedback

28 Mental Health Depression Screening PHQ-9 ol.pdf July 18,

29 July 18,

30 Mental Health Make information available Employee Assistance Program (EAP) Depression at Work Right Direction July 18,

31 July 18,

32 July 18,

33 Stress Reduction Strategies Stress-free zones Stress management workshops Employee assistance program (EAP) Schedule off-site meetings Manager training Mentoring program

34 Stress Reduction Strategies Physical changes Provide on-site counselors Hiring practices Organizational change

35 Work life balance July 18,

36 Work Life Integration July 18,

37 Assist Employees Mindfulness Relaxation techniques Finding purpose Services July 18,

38 Lead by example Take vacation Walking meetings Participate in wellbeing activities Socialize Keep positive attitude Weekly activity Open communications July 18,

39 Mental Health Resources National Suicide Prevention Line TALK ( ) National Institute of Mental Health Postpartum Support International Substance Abuse and mental Health Services Administration Mental Health America July 18,

40 Employer Tools NIOSH Work July 18,

41 Contact: July 18,

42 Legal/regional regulatory statement to be added here if required.