1.3m (4.5 ft) FIRST TRAMPOLINE Trampoline

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1 1.3m (4.5 ft) FIRST TRAMPOLINE Trampoline with Safety Net INSTRUCTION MANUAL Thank you for purchasing the BOUNCEKING 4.5FT (1.3M) My First Trampoline Combo Set. Please read carefully through all the precautions and instructions in this manual before using this equipment and keep this manual for your future reference. SERVICE CENTRE NUMBER For immediate help with assembly of for additional product information, please call our service centre: (DBN) (JHB) (CT) (PE) please have your model name ready when you call us.

2 CONTENTS INTRODUCTION & WARNINGS WARNINGS CONTINUED INFORMATION ON USE OF THE TRAMPOLINE & ENCLOSURE ACCIDENT CLASSIFICATION TIPS TO REDUCE THE RISK OF ACCIDENTS LESSON PLAN LESSON PLAN CONTINUED pg.1 pg.2 pg.3 pg.4 pg.5 pg.5 pg.6 TRAMPOLINE COMBO SET PARTS LIST pg. 7 ASSEMBLY INSTRUCTION pg. 8 - pg.15 FRAME pg. 8 JUMP MAT SAFETY NET INSTRUCTIONS pg. 9 - pg.10 pg.11- pg.13 1 YEAR LIMITED WARRANTY pg. 14 PROOF OF PURCHASE pg. 15 REPAIRS PROCEDURE pg. 16

3 INTRODUCTION Before you begin use of this trampoline, be sure to carefully read all the information provided to you in this manual. Just like any other type of physical recreational activity, participants can be injured. To reduce the risk of injury, be sure to follow appropriate safety rules and tips. Dear Customer: Thank you for purchasing this product. We hope that you will enjoy it. Please note that it is not unusual for it to take more than an hour to assemble this product, so please be patient and enjoy this process with a friend. WARNING Misuse and abuse of this trampoline is dangerous and can cause serious injury! Trampolines, being rebounding devices, propel the performer to unaccustomed heights and into a variety of body movements so always inspect the trampoline before each use for worn-out mat and loose or missing parts. Proper assembly, care and maintenance of product, safety tips, warnings, and proper techniques in jumping and bouncing are all included in this manual. All users and supervisors must read and familiarize themselves with these instructions. Anybody who chooses to use this trampoline must be aware of their own limitations in regards to performing various jumps and bounces with this trampoline. NOTE MAXIMUM WEIGHT OF THE USER SHALL NOT EXCEED 45KGS. WARNING: NO MORE THAN ONE PERSON AT A TIME ON THE TRAMPOLINE! MULTIPLE JUMPERS INCREASE THE RISK OF INJURY. PARALYSIS OR DEATH CAN RESULT IF YOU LAND ON YOUR HEAD OR NECK! DO NOT PERFORM SOMERSAULTS OR FLIPS AS THIS WILL INCREASE YOUR CHANCES OF LANDING ON YOUR HEAD OR NECK! THE MANUFACTURER STRONGLY RECOMMENDS THE USE OF THE TRAMPOLINE ENCLOSURE WHEN USING THIS TRAMPOLINE, TO REDUCE THE RISK OF FALLING OFF. FALLING OFF THE TRAMPOLINE MAY CAUSE SERIOUS INJURY OR DEATH. 1

4 WARNINGS CONTINUED The owner and supervisors of the trampoline are responsible for making sure all users are aware of practices specified in the instructions. Always consult a physician before performing any kind of physical activity. Secure the trampoline against unauthorized and unsupervised use. Children under six years of age should not be allowed to use a trampoline. Adequate overhead clearance is essential. A minimum of 7m from ground level is recommended to provide clearance for wires, tree limbs, and other possible hazards. Lateral clearance is essential. Place the trampoline away from walls, structures, fences, and other play areas. Maintain a clear space of 2.5 meters on all sides of the trampoline. Place the trampoline on a level surface before use. Illumination may be required for shady areas. Remove any obstructions from beneath the trampoline. Do not attempt or allow somersaults. Landing on the head or neck can cause serious injury, paralysis or death, even when landing in the middle of the trampoline bed. Do not allow more than one person on the trampoline. Use by more than one person at the same time can result in serious injury. Climb on and off the trampoline. It is a dangerous practice to jump from the trampoline to the floor or ground. Do not use the trampoline as a springboard to other objects. Stop bounce by flexing knees as feet come into contact with the trampoline bed. Learn this skill before attempting others. Learn fundamental bounces and body positions thoroughly before trying more advanced skills. A variety of trampoline activities can be carried out by performing the basic fundamentals in various series and combinations. Avoid bouncing too high. Stay low until bounce control and repeated landing in the centre of the trampoline can be accomplished. Control is more important than height. Focus eyes on the trampoline. This will help control bounce. Avoid bouncing when tired. Keep turns short. Properly secure the trampoline when not in use. If a trampoline ladder is used, the supervisor should remove it from the trampoline when leaving the area to prevent unsupervised access by children under 6 years of age. Do not use the trampoline while under the influence of alcohol or drugs. Bounce only when the surface of the bed is dry. Wind or air movement should be calm to gentle. The trampoline must not be used in gusty or severe winds (for more info see next page) Do not place trampoline on concrete floor, hard ground surface (Le. rock) or slippery surface. Do not use your trampoline indoors. Jumpers must always be barefoot when using the trampoline. Please be aware that street shoes or tennis shoes should NOT be worn while using the trampoline. In order to prevent the trampoline mat from getting cut or damaged please do not allow any pets onto the mat. Jumpers must always remove all sharp objects from their person prior to using the trampoline. Always start your jump at the broken circle printed on the trampoline mat. When you land more than 30cm away from the edge of the broken circle, stop your jump immediately and restart your jump at the broken circle. Do not intentionally jump onto the trampoline enclosure. Do not try to intentionally rebound off the enclosure. Do not hang on the top of the enclosure, or try to climb on the netting. Take off any jewellery that may become entangled with the netting or cut the netting. Do not wear clothing with draw strings, loops, hooks or hard abrasive buckles. The enclosure is not designed for attaching any accessories unless specifically designed by the manufacturer of the enclosure. Climbing on and off the trampoline at the enclosure opening door. Always close the opening after entering or exiting with the snapped on buckle. Do not try to crawl into the trampoline from the bottom of the enclosure. Be sure to follow all instructions above when you use the enclosure for the trampoline. 2

5 INFORMATION ON USE OF THE TRAMPOLlNE& ENCLOSURE ALWAYS INSPECT THE TRAMPOLINE AND ENCLOSURE BEFORE EACH USE. MAKE SURE THE FRAME PADDING IS CORRECTLY AND SECURELY POSITIONED AND REPLACE ANY WORN, DEFECTIVE, OR MISSING PARTS. PLEASE BE AWARE OF: Punctures, holes, or tears in the trampoline mat Sagging trampoline mat Loose stitching or any kind of deterioration of the mat Bent or broken frame parts, such as the legs Broken, missing, or damaged springs Damaged, missing, or insecurely attached frame pad Protrusions of any types (especially sharp typed) on the frame, springs or mat. Be sure that netting is properly suspended, prior to each use. Tighten all clamps that are Loose and make sure that there is no damage to the netting. IF YOU FIND ANY OF THE ABOVE CONDITIONS, OR ANYTHING ELSE THAT YOU FEEL COULD CAUSE HARM TO ANY USER, THE TRAMPOLINE AND ENCLOSURE SHOULD BE DISASSEMBLED OR SECURED FROM USE UNTIL THE ABOVE CONDITION(S) HAVE BEEN REPAIRED OR RESOLVED. IN WINDY CONDITIONS: In severe wind situations, the trampoline can be blown about. If you expect windy weather conditions, the trampoline should be moved to a sheltered area or disassembled. Another option is to tie the round, outside portion (top frame) of the trampoline to the ground using ropes and stakes. To ensure security, at least three (3) tie downs should be used. Do not just secure the legs of the trampoline to the ground because they can pull out the frame sockets. USING A TRAMPOLINE: Initially, you should get accustomed to the feel and bounce of the trampoline. The focus must be on the fundamentals of your body position and you should practice each bounce (the basic bounces) until you can do each skill with ease and control. STOPPING: To stop a bounce, all you need to do is flex your knees as your feet come in contact with the mat of the trampoline. This technique should be practiced while you are learning each of the basic bounces. The skill of stopping should be used whenever you lose balance or control of your jump. Always learn the simplest bounce first and be consistent with the control of your bounce before moving on to more difficult and advanced bounces. A controlled bounce is one when your take off point and landing point is the same spot on the mat. If you move up to the next bounce without first mastering the previous, you increase your chances of getting injured. Do not bounce on the trampoline for extended periods of time because fatigue can increase your chances of becoming injured. Bounce for a brief period of time and then allow others to join in on the fun! Never have more than one person bouncing on the trampoline at a time. Jumpers should wear t-shirts, shorts or sweats and be barefoot. If you are just beginning, you may want to wear long sleeve shirts and pants to protect against scrapes and abrasions until you master correct landing positions and form. Do not wear hard sole shoes, such as tennis shoes on the trampoline, as this will cause excessive wear on the mat material and could cause you to slip. You should always mount and dismount properly in order to avoid injury. To mount properly, you should place your hand on the frame and either step or roll up onto the frame, over the springs, and onto the trampoline mat. You should always remember to place your hands onto the frame while mounting or dismounting. Do not step directly onto the frame pad or grasp the frame pad. To dismount properly, move over to the side of the trampoline and place your hand onto the frame as a support and step from the mat to the ground. Smaller children should be assisted when mounting and dismounting the trampoline. Do not bounce recklessly on the trampoline since this will increase your chances of getting injured. The key to safety and having fun on the trampoline is control and mastering the various bounces. Never try to out-bounce another bouncer in terms of height! Never use the trampoline alone without supervision. 3

6 ACCIDENT CLASSIFICATION Mounting and dismounting: Be very careful when getting on and off the trampoline. DO NOT mount the trampoline by grabbing the frame pad, stepping onto the springs, or by jumping onto the mat of the trampoline from any object (i.e. a deck, roof, or ladder). This will increase your chances of getting injured! DO NOT dismount by jumping off the trampoline and landing on the ground, regardless of the makeup of the ground. If small children are playing on the trampoline, they may need help in mounting and dismounting. Use of alcohol or Drugs: DO NOT consume any alcohol or drugs when using this trampoline! This will increase your chances of getting injured since these foreign substances impair your judgment, reaction time, and overall physical co-ordination. Multiple Jumpers: If you have multiple jumpers (more than on person on the trampoline at any one time), you increase the chance of getting injured. Injuries could occur when you fly off the trampoline, lose control, collide with the other jumper(s), or land on the springs. Generally, the lightest person on the trampoline will get injured. Striking the Frame or Springs: When using the trampoline, stay in the center of the mat. This will reduce your risk of getting injured by landing on the frame or springs. Always keep the frame pad covering the frame of the trampoline. DO NOT jump or step onto the frame pad directly since it was not intended to support the weight of a person. Loss of Control: DO NOT try difficult maneuvers, or any move until you have mastered the previous one, or if you are just learning how to jump on a trampoline. If you do, you will increase you risk of getting injured by landing on the frame, springs, or off the trampoline completely because you might lose control of your jump. A controlled jump is considered landing on the same spot that you took off from. If you do lose control when you are jumping on the trampoline, bend your knees sharply when you land and this will allow you to regain control and stop your jump. Somersaults (Flips): DO NOT perform somersaults of any type (backwards or forwards) on this trampoline. If you make a mistake when trying to perform a somersault, you could land on your head or neck. This will increase your chances of getting your neck or back broken, which will result in death or paralysis. Foreign Objects: DO NOT use the trampoline if there are pets, other people, or any objects underneath the trampoline. This will increase the chances of an injury occurring. DO NOT hold any foreign objects in your hand and DO NOT place any objects on the trampoline while anyone is playing on it. Please be aware of what is overhead when you are playing on the trampoline. Tree limbs, wires, or other objects located over the trampoline will increase your chances of getting injured. Poor Maintenance of Trampoline: A trampoline in poor condition will increase your risk of getting injured. Please inspect the trampoline before each use for bent steel tubes, torn mat, loose or broken springs, and overall stability of the trampoline. Weather Conditions: Please be aware of the weather conditions when using the trampoline. If the mat of the trampoline is wet, the jumper could slip and injure him or herself. If it is too windy, jumpers could lose control. Limiting Access: When the trampoline is not in use, if you have an access ladder, store in a secure place so that unsupervised children cannot play on the trampoline. 4

7 TIPS TO REDUCE THE RISK OF ACCIDENTS Jumper s role in accident prevention The key here is to stay in control of your jumps. DO NOT move onto more complicated, more difficult maneuvers until you have mastered the basic, fundamental bounce. Education is also key to safety and very important. Read, understand, and practice all safety precautions and warnings prior to using the trampoline. A controlled jump is when you land and take off from the same location. For additional safety tips and instructions, contact a certified trampoline instructor. Supervisor s Role in Accident Prevention Supervisors need to understand and enforce all safety rules and guidelines. It is the responsibility of the supervisor to provide knowledgeable advice and guidance to all jumpers of the trampoline. If supervision is unavailable or inadequate, the trampoline should be stored in a secure place, disassembled to prevent unauthorized use, or covered with a heavy tarp that can be locked or secured with a lock or chains. The supervisor is also responsible for ensuring that the safety placard is placed on the trampoline and that jumpers are informed of these warnings and instructions. LESSON PLAN The following lessons are suggested in order to learn basic steps and bounces before moving onto more difficult, complicated bounces. Before actually getting on and using the trampoline, you should read and understand all safety instructions. A complete discussion and demonstration of body mechanics and trampoline guidelines should occur between the supervisor and student as well. Lesson 1 Mounting and Dismounting-Demonstration of proper techniques The Basic Bounce-Demonstration and practice Braking (Check the Bounce-Demonstration) and practice. Learn to brake on command Hands and knees-demonstration and practice. Stress should be on four-point landing and alignment Lesson 2 Review and practice of techniques learned in Lesson 1 Knees Bounce-Demonstration and practice. Learn the basic down to knee and back up before trying half twist to left and right Seat Bounce-Demonstration and practice. Learn basic seat bounce then add a knee bounce, hands and knees; repeat Lesson 3 Review and practice skills and techniques learned in previous lessons Front Drop -To avoid mat burns and teach the front bounce position, all students should be requested to assume the prone position (face down on the ground) while the instructor checks for faulty positions that could cause injury Start with a hands and knees bounce and then extend body into prone position, and on the mat and return to feet Practice Routine-Hands and knees Bounce, Front Bounce, back to feet, seat bounce, back to feet, seat bounce, back to feet Lesson 4 Review and practice skills and techniques learned in previous lessons Half-Turn Start from front drop position and as you make contact with mat, push off with arms in either the right or left direction and turn head and shoulders in same direction During turn, be sure to keep back parallel to mat and head up After completing turn, land in front drop position After completing this lesson, the student now has a basic foundation of trampoline bounces. Jumpers should be encouraged to try and develop their own routines with the emphasis on control and form 5

8 LESSON PLAN CONTINUED Jumpers should be encouraged to try and develop their own routines with the emphasis on control and form. A game that can be played in order to encourage students to try to develop routines is BOUNCE. In this game, players count off from 1 to X. Player one starts with a maneuver. Player two has to do Player one s maneuver and add on another. The first person to miss, receives the letter B. This continues until someone spells out the word BOUNCE. The last remaining contestant is deemed the winner! Even when playing this game, it is important to perform your routines under control and not try difficult or highly skilled bounces that you have not yet mastered. A certified trampoline instructor should be contacted to further develop your trampoline skills. BASIC BOUNCE 1. Start from standing position, feet shoulder width apart and with head up and eyes on mat. 2. Swing arms forward and up and around in a circular motion. 3. Bring feet together while in mid-air and point toes downward. 4. Keep feet shoulder width apart when landing on mat. KNEE BOUNCE 1. Start with basic bounce and keep it low. 2. Land on knees keeping back straight, body erect and use your arms to maintain balance. 3. Bounce back to basic bounce position by swinging arms up. SEAT BOUNCE 1. Start with basic bounce and keep it low. 2. Land in a flat sitting position. 3. Place hands on mat besides hips, do not lock your elbow. 4. Return to erect position by pushing with hands. FRONT BOUNCE 1. Start with a low bounce. 2. Land in prone (face down) position and keep hands and arms extended forward on mat. 3. Push off the mat with arms to return to standing position. 180 DEGREE BOUNCE 1. Start with front bounce position. 2. Push off with left or right hands and arms (depending on which way you wish to turn). 3. Maintain head and shoulders in th e same direction and keep back parallel to mat and head up. 4. Land in prone position and return to standing position by pushing up with hands and arms. 6

9 ASSEMBLY INSTRUCTIONS (4.5 SAFETY NET) 4.5 SAFETY NET PARTS LIST A B Frame Cover with Skirt x 1pc C D Suspension Cord x 30pcs E Jump Mat x 1pc F Screw x 24pcs Screw Driver x 1pc G Top Rail x 6pcs H Lower Pole with Grey Foam x 6pcs I Upper Pole with Red Foam x 6pcs J Enclosure Mesh x 1pc Curved Leg Tube x 6pcs 7

10 ASSEMBLY INSTRUCTIONS (4.5 FRAME) NOTE: CHOKING HAZARD - Small Parts Not for children under 3 years. ADULT ASSEMBLY REQUIRED - Contains small parts, sharp points and sharp edges. ASSEMBLY STEP - Tube Assembly 1. Begin by assembling 2 of the top rails together into an arc. 2. Continue building a circle by adding the remaining 4 top rails to the arc you made in Step Joining the 2 loose ends of the circle together may require you to stand the frame on edge and press downward on the 2 ends, while connecting them together. 4. With the top rail frame connected into a circle, lay it flat on the floor (either side facing up - they are identical). Then insert the tapered end of each of the 6 leg tubes into the 6 leg sockets that are facing up, as shown. The Curves should all point out - away from the center of the trampoline. 5. Align the screw hole in the leg with the hole in the leg socket. Then secure with screw and tighten. DO NOT OVER-TIGHTEN. Repeat this until all 6 legs are securely attached to the top rail frame with screws. 6. After attaching all 6 of the legs securely to the top rail frame, turn the frame over so that the legs point downward, as shown. 8

11 ASSEMBLY INSTRUCTIONS (4.5 JUMP MAT) NOTE: CHOKING HAZARD - Small Parts Not for children under 3 years. ADULT ASSEMBLY REQUIRED - Contains small parts, sharp points and sharp edges. ASSEMBLY STEP - JUMP MAT 1. Lay out the jump mat in the center of the frame. Then slide a suspension cord from left to right through the nylon loop as shown. (When securing the cords always position your left hand under, and right hand over, the frame.) 2. Use your right hand to stretch the loop end of the cord OVER the top rail and your left hand to pull the knob end of the cord UNDER the top rail, then pass the knob through the loop. 3. SLOWLY release the loop end of the cord so that it captures the knob, locking the suspension cord in place, as shown. Use care when releasing the loop end around the knob, so that it does not slip off or pinch your fingers! 4. From the 1st attached cord, count around the jump mat to the 16th loop and repeat steps 1-3 attaching the 2nd cord directly across from the 1st. 5. Next, count back around the jump mat 8 loops and repeat steps 1-3 attaching the 3rd cord about half way between the 1st & 2nd cords. 6. Then, from the 3rd attached cord, count around the jump mat 16 loops and repeat steps 1-3 to attach the 4th cord. Numbers on the picture above show the approximate positions of the first 8 suspension cords. Continue connecting the remaining cords as shown in steps 1-3, but always connect a cord, and then switch to the opposite side of the trampoline to connect the next cord. Attaching the cords in this manner is important, as it will ensure even-tension around the entire jump mat. 9

12 ASSEMBLY INSTRUCTIONS (4.5 JUMP MAT) ASSEMBLY STEP - JUMP MAT 7. Lay the pad cover, over the suspension cords. Carefully position each of the 6 openings in the pad cover over their corresponding enclosure pole sockets, as shown. 8. Carefully work the lower mesh skirt (attached to the pad cover) down, around the entire perimeter of the trampoline, on the outside of the legs. 9. Align the grommet attached to the bottom of the lower mesh skirt with the hole near the base of the leg and secure with screw. DO NOT OVER-TIGHTEN. 10. Repeat Step 13 with the remaining 5 grommets in the lower mesh skirt and their corresponding legs. 10

13 SAFETY NET INSTRUCTIONS Before you begin use of this trampoline, be sure to carefully read all the information provided to you in this manual. Just like any other type of physical recreational activity, participants can be injured. To reduce the risk of injury, be sure to follow appropriate safety rules and tips. WARNING: Misuse of your trampoline and safety net enclosure is dangerous and can cause serious injury! Proper assembly, care and maintenance of product, safety tips, warnings, and proper techniques in jumping and bouncing are all included in this manual. All users and supervisors must read and familiarize themselves with these instructions. Anybody who chooses to use a trampoline must be aware of their own limitations with regard to performing various jumps and bounces on this trampoline. NOTICE TO SUPERVISOR The supervisor is to strictly enforce the safety rules and be familiar with all the information provided in the owner s manual prior to allowing any users into the enclosure to use the trampoline. No trampoline users shall use the trampoline without supervision, regardless of the skill or age of the trampoline user. Secure the trampoline against any unauthorized use. Keep objects away from the jumper and the trampoline that may interfere with the jumper or could be potentially hazardous. The enclosure net is not for use by children under the age of 6 or weighing more than 80kgs. Do not use the trampoline when the trampoline mat is wet or dirty. Inspect the trampoline and enclosure prior to each use and replace any worn or damaged parts. Be sure that netting is properly suspended, prior to each use. Tighten all clamps that are loose, and make sure that there is no damage to the netting. NOTICE TO JUMPERS Do not use the trampoline when under the influence of drugs or alcohol. Do not smoke while using the trampoline. Avoid jumping to high. Do not jump to long to avoid becoming fatigued. Always control your jump and do not attempt to jump over the enclosure net. Always have someone watch you when you are using the trampoline. No more than one person should be on the trampoline at one time. Do not intentionally jump onto the trampoline safety enclosure. Do not try to intentionally rebound off the enclosure. Do not hang on the top of the enclosure, or try to climb the netting. Take off any jewellery that may become entangled with the netting or cut the netting. Do not wear clothing with draw strings, loops, hooks or hard abrasive buckles. The enclosure is not designed for attaching any accessories to it. Climb on and off the trampoline at the enclosure opening only. Always close the enclosure after entry or exit with the snap on buckle. Do not try to crawl into the trampoline from the bottom of the enclosure. Do not use the trampoline as a spring board to jump onto other objects. 11

14 ASSEMBLY INSTRUCTIONS (4.5 SAFETY NET) NOTE: CHOKING HAZARD - Small Parts Not for children under 3 years. ADULT ASSEMBLY REQUIRED - Contains small parts, sharp points and sharp edges. ASSEMBLY STEP - ENCLOSURE 1. Insert the smaller diameter end of an upper enclosure pole into the larger diameter end of a lower enclosure pole and align screw holes. (You may need to slide the preinstalled foam sleeves to gain access to the ends of the poles) 2. Insert screw & tighten. DO NOT OVERTIGHTEN!. Repeat steps 1 & 2 to assemble remaining 5 sets of upper & lower poles. 3. Insert the bottom end of enclosure pole assembly into the socket on frame, as shown. Align screw holes. 4. Insert screw & tighten. DO NOT OVER TIGHTEN!. Repeat step 19 with the remaining 5 enclosure pole assemblies. 5. Locate the 6 nylon patches that are sewn onto the top edge of the mesh. Select a nylon patch that aligns with a CAP. Carefully slip one of the patches over the top of the enclosure pole. Use care so that you do not tear the mesh. 6. Repeat step 21 with the remaining 5 patches. When done properly, the enclosure mesh will be hanging on the INSIDE of the enclosure poles. The mesh should hang down somewhat straight and not twist 12

15 ASSEMBLY INSTRUCTIONS (4.5 SAFETY NET) ASSEMBLY STEP - ENCLOSURE 7. Upper & Lower Locate the upper and lower sets of hook and loop fasteners sewn to the enclosure mesh There are 6 upper and 6 lower sets of hook & loop fasteners. Tightly wrap both the upper & lower hook and loop fasteners around the enclosure pole foam to secure the mesh in place. Repeat this with the remaining upper and lower hook & loop fasteners on the other 5 enclosure poles. A B 8. You may find the some elastic webbing with plastic hook a at the bottom of enclosure mesh. Please assemble all of hooks as shown picture A and B. DISASSEMBLY To disassemble, simply follow assembly STEP 1 thru STEP 4 in reverse order, until you have disassembled the enclosure. 13

16 1 YEAR LIMITED WARRANTY Masstores (Pty) Ltd. (the Supplier) hereby provides a limited warranty to the original purchaser of this product (ithe consumer!) that this product will be free of manufacturing defects in materials and workmanship which under normal, personal, family or household use (commercial use expressly excluded) manifest themselves within the following stipulated periods from the date of purchase: Exclusions The warranty does not include and will not be construed to cover products damaged as a result of disaster, misuse, commercial use, use not in accordance with the written instructions included with the product, abuse, and/or any nonauthorized modification of the product. It also does not cover replacement of expendables. All demo models carry a 3 month warranty. Waiver The warranty provided herein and the obligations of the Supplier are in lieu of, and the Customer waives, all other warranties, guarantees, conditions or liabilities, express or implied, arising by law or otherwise, including without limitation, any obligation of the Supplier in respect of any injury, loss or damage (direct, indirect or consequential) arising out of the use of, or inability to use, this product and whether or not occasioned by the Supplier s negligence or any act or omission on its part. Claims under 1 Year Limited Warranty Within 7 days of purchase: The faulty product will be exchanged (provided that the product is in its original packaging with all accessories). After 7 days but within 3 months of purchase: The Supplier may in its sole discretion either replace or repair the product. After 3 months but within 1 year of purchase: The Supplier may in its sole discretion either replace or repair the product. The following shall not be covered: TRAMPOLINE & SPRING COVER: Springs, Mats and Covers. SAFETY ENCLOSURE NET: Nets, Fastners and Zip Parts not mentioned in the above, are covered under warranty within the 1 st year of purchase. 14

17 PROOF OF PURCHASE Any claims in terms of the warranty must be supported by a proof of purchase or warranty number. Warranty numbers can be issued through contacting our service centre. If such proof is not available then notwithstanding anything to the contrary herein, the service agents prevailing charges for services/repairs including call out and/or spares will be payable by the Consumer upon collection or delivery of the repaired product. The consumer does not need to return the product to the store. The consumer shall phone the service centre and the Suppliers authorized agent will at its discretion either repair the items at the Consumers residence or collect and repair the item at their premises. During the warranty period the product may only be serviced and / or repaired by the Supplier s duly authorized agent(s) Masstores (pty) Ltd. 16 Peltier Drive, Sunninghill, Ext.6, Sandton, 2146, Johannesburg, South Africa 15

18 REPAIRS PROCEDURE Should you experience any faults or breakdowns on your equipment please adhere to the following procedures to have the fault rectified quickly and professionally. Don t return the product to the store Call our Service Centre to log the faulty product (under warranty or out of warranty) The operator or technical advisor will try to identify the fault, and will book a service team call out. The service team will endeavor to fix the problem in your home on an agreed date and time. Only if the fault cannot be repaired in the convenience of your home, will the service team take the faulty product back to the service centre. Items repaired in our service centre will be returned to your home on an agreed time and date. Note: Should you live in an outlying area, it may be necessary to return the product to the store nearest to you. Our service operator will advise you of your repair procedure, should this be the case. Cost of Repairs: Under warranty: Any items still under warranty will be repaired free of charge as long as it complies with the terms and conditions of the warranty (refer to warranties section of this manual) Items that need to be repaired that are NOT covered in the warranty will be for the Consumer s expense. A quote for the repair/replacement of these items will be provided to the Consumer for approval prior to repairs being conducted. Out of Warranty: Items that need to be repaired once the warranty has expired will be for the Consumer s expense including all call out fees. A quote for the repair/replacement of these items will be provided to the Consumer for approval prior to repairs being conducted. SERVICE CENTRE NUMBER For immediate help with assembly of for additional product information, please call our service centre: (DBN) (JHB) (CT) (PE) please have your model name ready when you call us. 16

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