The 67 th Annual General Service Conference. The 67th Annual General Service Conference

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1 The 67 th Annual General Service Conference The 67th Annual General Service Conference

2 April 22, 2017 April 29, 2017 Supporting Our Future Soutenir Notre Avenir Respaldar Nuestro Futuro

3 The Conference Structure

4 Who Makes Up The Conference 93 Delegates 69.9% 25 Trustees 18.8% 15 GSO & GV Staff 11.3%

5 It Breaks Out Like This General Service Conference Delegates Trustees Directors GSO Staff GV/LV Staff

6 The Delegates Years Average Age 59 Oldest 75 Youngest 37 Average Length of Sobriety 23 Longest Sobriety 51 Shortest Sobriety 10 Average Length of Service 19 Longest Service 50 Shortest Service 8

7 3 New Class B Trustees Our New East Central Regional Trustee Mark E. Our New Southeast Regional Trustee Cathy B. Our New US Trustee-at-Large Newton P. (Southeast Region, on the Fifth Ballot, from the Hat)

8 How Does Something Get to Conference? 1 An idea, suggestion, question, concern, or subject comes from A.A. members, G.S.R.s, D.C.M.s, Area Committee members, Delegates, Trustees, or G.S.O./GV Staff, and may be shared or discussed at the group, district and Area Assembly and sent to the Conference Coordinator at GSO 5 If a Conference Committee recommendation is approved, after full floor discussion, it becomes a Conference Advisory Action, which becomes binding when approved by the General Service Board. 2 The idea is reviewed by the GSO/GV Staff and forwarded on to the Appropriate Trustees Committee 4 Which meets at the General Service Conference and makes recommendations that are presented in its Committee Report to the General Service Conference 3 Which may then forward the idea onto the Appropriate Conference Committee

9 And the Committees Are Archives Agenda Cooperation with the Professional Community Finance Grapevine International Conventions/Regional Forums Literature Policy and Admissions Public Information Report and Charter Treatment & Accessibilities Trustees

10 Bill W., speaking at the 1954 Texas State Convention So, since 1951 we have been holding these yearly Conferences, to see whether this movement was interested enough, was responsible enough, felt those services were worthwhile enough, to maintain so long as God will need this society. And I think it s the conclusion of every delegate who has been there that yes, we should take these things over. So, in 1955 we shall say to you, here is the remainder of your Third Legacy. This Conference shall become our successor. To you we hand the last torch. Carry on. Face your destiny with surety and courage, and God love you.

11 Advisory Actions 67 th General Service Conference

12 Archives A draft or progress report on the new publication Unity in Action: Bill W. s General Service Conference Talks (working title) be brought to the 2018 Conference Committee on Archives for review.

13 Agenda The theme for the 2018 General Service Conference will be: A.A.- A Solution for all Generations. The presentation/discussion topics for the 2018 General Service Conference will be: 1. Today s Alcoholic: Inclusion, Not Exclusion 2. Participation in All of A.A.- Is My Triangle Balanced? 3. A.A. Technology: Where Innovation Meets The Traditions 4. Attraction not Promotion: A.A. s Relation to the World 5. Group Conscience: The Guiding Force The workshop for the 2018 General Service Conference will be: Getting the A.A. Message Out.

14 Cooperation with the Professional Community Retired the pamphlet Three Talks to Medical Societies by Bill W. Add the footnote: This pamphlet is derived from an article written by A.A. co-founder Bill W. in Therefore, some of the language may be dated, but the issues addressed are prevalent today to the bottom of page one of the pamphlet Problems Other Than Alcohol. Change the name of the pamphlet Is There an Alcoholic in the Workplace? to Is There a Problem Drinker in the Workplace? The trustee s Committee on Cooperation with the Professional Community is to review the pamphlets If You Are a Professional, Members of the Clergy Ask About Alcoholics Anonymous and, A.A. as a Resource for the Health Care Professional, develop text to include information for professionals that come in contact with veterans and active members of the Armed Services, including information on how to contact A.A. worldwide, and bring back a report or draft text to the 2018 General Service Conference.

15 No Advisory Actions approved Corrections

16 Finance The suggested area contribution for the delegate expense for the Conference has been increased from$1,600 to $1,800. Review of the area contribution for delegate expense for the Conference will be every other year, starting in Review of the Conference-approved level of $5,000 for bequests to the G.S.B. from A.A. members will be every other year, starting in Review of the Conference-approved maximum annual contribution to the G.S.B. from an individual A.A. member will be every other year, starting in The following text is to be added to the Self-Support: Where Money and Spirituality Mix pamphlet: Question: Can an individual or group make a recurring online contribution? Answer: Yes, online at aa.org.

17 No Advisory Actions approved. Grapevine

18 Literature The following two bullet points will be removed from the section What procedures can a group set up to sponsor new members? in the pamphlet Question and Answers on Sponsorship : * A file of names, addresses, and phone numbers of newcomers (who wish to volunteer the information), with notations showing sponsor or sponsors for each one. * Review of newcomers list by steering committee (or Twelfth Step or sponsorship committee)- with follow-up activity where it seems needed. Approved implementation of revised plan for annual review of recovery literature, with first report to be delivered to the 2018 General Service Conference. Add the following text to the pamphlet Young People in A.A. in the section Where do I find A.A.? : Young people s conferences are held in the United States and Canada and around the world. For information, consult your local A.A. area, intergroup office, or search online for YPAA.

19 Literature Continued Revising the wording of question 10 in the pamphlet The A.A. Group in the section A.A. Group Inventory from Are we doing all that we can to provide an attractive and accessible meeting place? to read Are we doing all we can to provide a safe, attractive and accessible meeting place? Trustee s Literature Committee to develop language regarding safety to be incorporated in current and new recovery literature, where appropriate, along with a plan for implementation. The draft language, proposed plan or progress report be brought back to the 2018 G.S.C. Revising the pamphlet The A.A. Group to add the text from the service piece SMF-209 Safety and A.A. Our Common Welfare to the section Principles Before Personalities titled Safety and A.A.: Suggestions to Consider.

20 Literature Continued Safety and A.A.: Our Common Welfare Safety is an important issue within A.A. one that all groups and members can address to develop workable solutions and help keep our meetings safe based on the fundamental principles of the Fellowship. Each member of Alcoholics Anonymous is but a small part of a great whole. A.A. must continue to live or most of us will surely die. Hence our common welfare comes first. But individual welfare follows close afterward. Tradition One (Long Form) A.A. groups are spiritual entities made up of alcoholics who gather for the sole purpose of staying sober and helping other alcoholics to achieve sobriety. Yet, we are not immune to the difficulties that affect the rest of humanity. Alcoholics Anonymous is a microcosm of the larger society within which we exist. Problems found in the outside world can also make their way into the rooms of A.A. As we strive to share in a spirit of trust, both at meetings and individually with sponsors and friends, it is reasonable for each member to expect a meaningful level of safety. Those attending A.A. meetings derive a benefit by providing a safe environment in which alcoholics can focus on gaining and maintaining sobriety. The group can then fulfill its primary purpose to carry the A.A. message to the alcoholic who still suffers. For this reason, groups and members discuss the topic of safety.

21 Policy/Admissions Starting with the 2018 General Service Conference electronic voting shall be done excepting for the election on regional trustees and trust-at-large which will be conducted by ballot. The Trustee s Committee on the General Service Conference will develop a plan for the equitable distribution of the workload of Conference committees by combining and/or creating committees for review by the 2018 Conference Committee on Policy/Admissions. Starting with the 67 th General Service Conference, an anonymity-protected digital Final Conference Report will be published in addition to the current print version. The dates for the 70 th General service Conference will be April 19-25, Starting at the 2018 General Service Conference the proposed dates of future General Service Conferences will be considered Additional Committee Considerations rather than requiring an Advisory Action. The General Service Office management is to submit a report on the progress, implementation and status of the site selection of the General Service Conference for review by the 2018 Policy/Admissions Committee.

22 Public Information A new public service announcement video to be developed for a cost not to exceed $40,000. The pamphlet Understanding Anonymity be rewritten to include material from G.S.O. literature covering Tradition Eleven and to expand the discussion of humility in tradition Twelve as it relates to anonymity and that a progress report or draft language be brought to the 2018 Conference Committee on Public Information. A.A.W.S., Inc. is to create a Google for Nonprofits account, with use of the account limited to the YouTube Nonprofit Program and a guarantee that comments not be shown on A.A.W.S. YouTube pages. A report including information from website analytics and the usefulness and effectiveness of the A.A.W.S. You Tube account be brought back to the 2018 Conference Committee on Public Information.

23 Public Information Continued Nielsen has ranked the Doors PSA as Number 26 out of all 1855 PSAs monitored. That puts it in the top 5% of all Public Service Announcements! We currently have 3 PSAs Doors, My World, and Tengo Esperanza. It takes several years to get from approval to a fully produced new PSA.

24 Public Information Continued

25 Report and Charter A section titled Area Websites be added to Chapter 4 of The A.A. Service Manual Area Websites: Many AA entities now use websites as a way to communicate meeting and service information within the Fellowship. An AA website can serve as a public information tool, providing information about AA to the public as well. As with newsletters, it has been found prudent for a committee (rather than one or two individuals) to be responsible for the format, planning, and content of the website. As anonymity is the spiritual foundation of all our Traditions, we practice anonymity on AA websites at all times. An AA website is a public medium, which has the potential for reaching the broadest possible audience and, therefore, requires the same safeguards that we use at the level of press, radio and film. Some Areas have included password protected sections of the website, which can limit access to members only, and where full names may be used. Not all AA websites contain the same information. For instance, in places where an active intergroup or central office provides meeting information, general service websites may not need to duplicate this effort, and may link to them instead. AA websites may feature brief excerpts from AA literature using the same guidelines as newsletters. If a site wishes to include items that are currently available on the GSO or Grapevine websites, they may link to the appropriate pages of those sites. Area websites may copy a thumbnail of a pamphlet, book or video from these sites and use it on the site as a link to the material on the GSO or AA GV site. Because public service announcements are intended to be widely shared, they may be posted directly on local AA sites. For more information, see the FAQ on AA Websites and the AA Guidelines on the Internet.

26 Report and Charter Continued The bylaws of both A.A. World Services and A.A. Grapevine to be included as appendices of The A.A. Service Manual. The General Service Board s Mission-Vision-Action Statement to be added to Chapter 9 of The A.A. Service Manual. The G.S.O. Department Reports shared at the Conference to be included in the Final Conference Report. Brief bios of non-trustee directors, similar to those of trustees to be included in the Final Conference Report.

27 Treatment and Accessibilities The editorial changes for the pamphlet A.A. for the Alcoholic with Special Needs were adopted and the pamphlet to be retitled Accessibility for All Alcoholics.

28 Trustees Slate of trustees and officers for the General Service Board of Alcoholics Anonymous approved. Slate of directors for the A.A. World Service, Inc. approved. Slate of Directors of A.A. Grapevine, Inc. approved. The Bylaws of the General Service Board of Alcoholics Anonymous, Inc., as revised approved.

29 International Convention/Regional Forums No Advisory Actions approved.

30 Floor Actions In the spirit of inclusiveness, the General Service Office strive to provide Conference background materials in English by February 15 and Spanish and French by the first week in March beginning with the 68 th General Service Conference. Revise the pamphlet Too Young to reflect more current collective experiences of young alcoholics and their welcome to A.A. Allow A.A. Grapevine to create a Google for Nonprofit accounts, with use of the account limited to the YouTube Nonprofit program and with a guarantee that comments not be shown on the A.A. Grapevine YouTube pages. The A.A. Grapevine Board will track its effectiveness through website metrics.

31 Reports Given to the Delegates AAWS Finance Grapevine

32 AAWS The General Service Office has 73 full time employees, two part time employees, and one temporary employee. What do all these people DO all day?

33 Well 13,600 booklets, pamphlets, and miscellaneous items shipped daily 4,900 Big Books and other books shipped daily 390 people (216 first timers) on average attended each of 14 Regional Forums held during last three years Registered 1020 new AA groups s responded to daily 65 phone calls answered daily 300 Seventh Tradition contributions processed daily & thank you letters sent (That s over 73,000 a year!) 200 Grapevine and La Viña mailed daily 6 requests for information from the Archives researched and answered daily Archives conserves A.A. s history and manages over 2,700 cubic feet of our history materials are equivalent to nearly three quarters of a mile of 8½ x 11 pages of paper stacked end to end.

34 AND In addition to all this work GSO has been shepherding 62 translations across 44 different languages. Our Website, received over 13 Million visits last year. Of these, 1000 visits a day were for Need help with a drinking problem. Online request for Public Information for the Press and other Media averaged 3000 a month.

35 AAWS Continued

36 Amounts in $ 2016 ACTUAL 2016 FINANCIAL HIGHLIGHTS 2016 BUDGET COMPARED TO 2016 BUDGET 2015 ACTUAL COMPARED TO 2015 ACTUAL GENERAL SERVICE OFFICE 7 th Tradition Contributions 7.9 M 7.1 M 835 K (12%) better 7.1 M 781 K (11%) increase Costs of Service Provided to Fellowship Shortfall between 7 th Tradition & Costs of Service GRAPEVINE & La Viña RESERVE FUND 9.9 M 10.3 M 369 K (4%) better 9.6 M 274 K (3%) increase 2.0 M 3.2 M 1.2 M (38%) better 2.5 M 507 K (21%) decrease Literature Profits 3.4 M 3.2 M 275 K (9%) better 2.7 M 744 K (28%) increase Net Income 1.5 M 0.03 M 1.5 M better 0.2 M 1.3 M increase Average Circulation 77,429 75,610 1,819 better 77, increase Net income (loss) 165 K (146 K) 311 K better 241 K 76 K (32%) decrease General Fund cost of La Viña service M millions; K - thousands 152 K 152 K Equal to budget 146 K 6 K increase Coverage Ratio 10.3 months 9.6 months Increase of 0.7 months 10.2 months Increase of 0.1 months

37 7 TH TRADITION SELF-SUPPORT $10,000,000 $8,000,000 $8,000,000 $6,000,000 $7,000,000 $6,000,000 $5,000,000 $4,000,000 $4,000,000 $3,000,000 $2,000,000 $1,000,000 $0 $2,000, $

38 46 PERCENTAGE OF GROUPS CONTRIBUTING

39 82.00% 80.00% 78.00% 76.00% 74.00% 72.00% 70.00% 68.00% 66.00% 64.00% 62.00% 60.00% PERCENTAGE OF SERVICES SUPPORTED BY 7 th TRADITION OF SELF-SUPPORT Percentage of Services Supported by Contributions

40 Publishing G.S.O. s TWO BASIC FUNCTIONS Services on Behalf of the G.S.B. Group Records

41 UNDERSTANDING 2016 TOTAL EXPENSES $22.6 MILLION $ in Thousands TOTAL COSTS & EXPENSES 22,645 LESS COST OF LITERATURE 5,235 RECURRING OPERATING EXPENSES (AMOUNT USED RESERVE FUND) 17,410 LESS OPERATING EXPENSES GSO, GV & LV 7,503 COSTS OF SERVICES PROVIDED TO FELLOWSHIP 9,907 14

42 UNDERSTANDING TOTAL EXPENSES 3 YEAR HISTORY $ in Thousands Total Costs and Expenses $22,645 $22,441 $25,354 Less - Cost of Literature Distributed AAWS, GV & LV 5,235 5,366 8,017 Recurring Operating Expenses¹ 17,410 17,075 17,337 Less - AAWS operating expenses 5,521 5,490 5,691 Less - GV & LV operating expenses 1,982 1,956 1,921 Total Operating Expenses 7,503 7,446 7,612 Cost of Services Provided 9,907 9,629 9, Amount of recurring operating expenses used in determining Reserve Fund Ratio.

43 FELLOWSHIP SERVICE ACTIVITIES DIRECT COSTS & PERCENTAGES $ in Thousands 2016 % of Total 2015 % of Total Group Services $2, , Public Information Cooperation with Professional Community Treatment Facilities Corrections Overseas Services (Literature Assistance) & Loners Archives General Service Conference , Regional Forums World Service Meeting International Convention Trustees & Directors Activities Program Expenses 6, , Supporting Services (Technology, Finance, etc.) 3, , Total Costs of Services Provided 9, ,

44 MEMBER SERVICES & STATISTICS 2016 FINANCIAL STATEMENT PER GROUP OR MEMBER AMOUNT Number of Members 1,362,402 Cost of Services $9,906,588 $ th Tradition Self-Support Contributions 7,934, Cost of Services NOT covered by Self-Support 1,971, Number of Groups 66,336 Cost of Services 9,906,588 $ th Tradition Self-Support Contributions 7,934, Cost of Services NOT covered by Self-Support 1,971,

45 Member Services & Statistics: 3-Year History

46 AAWS PUBLISHING ACTIVITY 5 YEAR HISTORY 18,000 Gross Sales & Net Profits 17,128 16,000 14,000 12,620 12,842 12,720 13,414 12,000 $ in thousands 10,000 8,000 6,000 4,000 2,848 2,633 4,204 2,681 3,425 2, Sales Net Profits

47 2016 LITERATURE SALES $13.4 MILLION All other 20% E-Books 2% Living Sober 3% Big Book 49% Daily Reflections 9% 12 & 12 17% Big Book 12 & 12 Daily Reflections Living Sober All other E-Books 24

48 Units and $ in Thousands 2016 Units Sold 2016 Units Sold as % of Total LITERATURE TITLES 2016 Revenue 2016 Revenue as % of Total 2015 Units Sold 2015 Units Sold as % of Total 2015 Revenue 2015 Revenue as % of Total Big Book $6, $6, Steps & 12 Traditions Daily Reflections , , , , Living Sober All Other , , Total Physical Books 1, , , , E-Books Total 1, , , , Includes pamphlets ( $470; $501) and foreign literature ( $867; $852)

49 BIG BOOK UNITS SOLD * 1130 * *Excludes 75 th Anniversary Edition

50 E-BOOK UNIT SALES ,610 (Units) 17,132 4,921 1, ,804 5,693 15, ,044 Big Book - 17,132 As Bill Sees It - 5,693 Dr. Bob and the Good Oldtimers - 1,044 Inmate to Inmate - 67 Twelve & Twelve - 15,855 Came to Believe - 1,804 Pass It On Experience, Strength and Hope A.A. Comes of Age - 1,168 Living Sober - 4,921 Daily Reflections - 9,610 Total - 58,275

51 BIG BOOK PRICING First Second Third Fourth Year Published Original Price April 2017 Inflation Adjusted Price 1939 $3.50 $ $4.50 $ $5.65 $ $6.00 $8.25

52 GSO & AAWS OPERATING RESULTS th Tradition Self-Support $7,934,869 Cost of Service Activities $9,906,588 Shortfall ($1,971,669)* * Adjusted for interest income earned Publishing Profits $3,424,887 Net Profit $1,453,218 28

53 GSO & AAWS OPERATING RESULTS 2016 & $ in Thousands GSO PUBLISHING GSO PUBLISHING REVENUE Net Sales 13,189 $12,489 Contributions $7,935 $7,154 Interest.5.5 TOTAL REVENUE 7,935 13,190 7,154 12,490 EXPENSES Printing 2,640 2,757 Shipping & Warehouse 1,604 1,562 Program Expenses 6,826 2,824 6,569 2,977 Supporting Services 3,081 2,697 3,060 2,513 TOTAL EXPENSES 9,907 9,765 9,629 9,809 NET INCOME (LOSS) OPERATIONS (1,972) 3,425 (2,475) 2,681 $1,453 $206

54 AAWS PUBLISHING 2017 BUDGET $ in Thousands 2017 BUDGET 2016 ACTUAL INCREASE (DECREASE) Gross Sales $13,750 $13,414 $336 Less Discounts allowed Interest earned Net Sales Literature 13,515 13, Cost of Literature Sold 2,888 2, Direct Shipping and Warehousing 1,817 1, Gross Profit 8,810 8,946 (136) Gross Profit Percentage 65.2% 67.8% (2.6%) Program Expenses 2,947 2, Supporting Expenses 2,815 2, Total Expenses 5,762 5, Net Operating Income 3,048 3,425 (377) GSO/AAWS combined projected net profit in $397,798; net loss in both $255,000 & $746,000

55

56 GRAPEVINE AVERAGE CIRCULATION , , ,000 80,000 60,000 40,000 20, APP 588 ON-LINE 5,535 5,175 5,262 5,233 5,030 PRINT 115, , , , , , , , ,281 93,144 90,493 82,258 77,126 74,000 71,966 71,811

57 1,800 GRAPEVINE KEY AMOUNTS 4 YEAR HISTORY Gross Profit & Net Profit ($ in Thousands) 1,600 1,400 1,478 1,529 1,418 1,449 1,200 $ in Thousands 1, Grapevine 1,478 1,529 1,418 1,449 Other Content Net Profit

58 GRAPEVINE STATEMENT OF ACTIVITY AVERAGE CIRCULATION PRINT 71,811 71,966 (155) ONLINE & APP 5,618 5, ACTUAL 2015 ACTUAL Increase (Decrease) Magazine Revenue $2,126 $2,144 (18) Magazine Direct Costs (677) (726) (49) Gross Profit on Magazine 1,449 1, Other Publishing Revenue Slide Costs of Goods Sold (236) (260) (24) Gross Profit on Other Publishing Items (95) Costs and Expenses Total Gross Profit 1,905 1,969 (64) Editorial Costs Circulation and Business (26) General and Administrative Total Costs and Expenses 1,755 1, Interest Income Net Income (76)

59 GV OTHER PUBLISHING REVENUE 4 YEAR HISTORY Titles Language of The Heart all languages $101,674 $106,213 $109,678 $123,399 Emotional Sobriety - Vol. I & II 72,626 82,936 84,010 87,005 One on One 19,966 22,072 35,884 73,483 No Matter What 20,795 26,198 29,152 57,067 Grapevine Daily Quote 30,904 44,924 81,978 - Sober & Out 12,656 13,639 31,759 - Happy, Joyous & Free all languages 49, ,302 18,960 - Forming True Partnerships 37,357 47, Our Twelve Traditions 54, All others 1 292, , , ,022 Other Publishing Revenue 692, , , ,976 1 Includes sales of E-Books in 2016 $21,436; 2015 $25,324; ,419 and 2013 $32,734.

60 GV GROSS PROFIT ANALYSIS 5 YEAR HISTORY Average Circulation: Gross Profit on: Print 71,811 71,966 74,000 77,126 83,258 Online & App 5,618 5,233 5,262 5,175 5,535 Total 77,429 77,199 79,262 82,301 88,893 Magazines $1,449,248 $1,418,247 $1,529,061 $1,477,689 $1,525,247 Other Content Producing Activities 455, , , , ,668 Total Gross Profit 1,905,146 1,968,828 2,038,364 1,993,516 1,948,915 % Other Content Publishing Items to Total Gross Profit 23.9% 28.0% 25.0% 25.9% 21.7%

61 GRAPEVINE OPERATING RESULTS , , , ,000 0 (100,000) (200,000) 315, , , , ,539 60,945 5,366 44,198 22, (11,797) (48,873) (25,047) (132,594) (138,456) (300,000) (400,000) (399,037) (500,000) Grapevine Operating Results

62 GRAPEVINE 2016 ACTUAL VS BUDGET AVERAGE CIRCULATION PRINT 71,811 70,369 1,441 $ in Thousands 2016 ACTUAL ONLINE & APP 5,618 5, BUDGET Increase (Decrease) Magazine Revenue $2,126 $2,093 $33 Magazine Direct Costs (677) (731) (54) Gross Profit on Magazine 1,449 1, Other Publishing Revenue Costs of Goods Sold (236) (222) 14 Gross Profit on Other Publishing Items Costs and Expenses Total Gross Profit 1,905 1, Editorial Costs (67) Circulation and Business (14) General and Administrative Total Costs and Expenses 1,755 1,868 (113) Interest Income Net Income 165 (146) 311

63 GRAPEVINE 2017 BUDGET AVERAGE CIRCULATION PRINT 68,592 71,811 (3,219) $ in Thousands 2017 BUDGET ONLINE & APP 5,611 5,618 (7) 2016 ACTUAL Increase (Decrease) Magazine Revenue $2,017 $2,126 (109) Magazine Direct Costs 687 (677) 10 Gross Profit on Magazine 1,330 1,449 (119) Other Publishing Revenue (3) Costs of Goods Sold (220) (236) (16) Gross Profit on Other Publishing Items (13) Costs and Expenses Total Gross Profit 1,799 1,905 (106) Editorial Costs Circulation and Business General and Administrative Total Costs and Expenses 1,928 1, Interest Income GV projected net loss $326,000 & $527,000 Net Income (114)

64 LA VIÑA AVERAGE CIRCULATION ,000 10,000 8,000 6,000 4,000 2, La Viña

65 LA VIÑA STATEMENT OF ACTIVITIES Average Circulation 10,374 10,355 10, REVENUE Magazine $119,882 $121,130 $121,886 Related Items 32,895 12,965 12,923 Total Revenue 152, , ,809 Costs of Goods Sold 77,910 60,855 65,031 Gross Profit 74,867 73,240 69,778 COSTS AND EXPENSES Editorial Costs 133, , ,859 Circulation and Business 86,437 81,933 73,337 General and Administrative 7,099 7,481 5,608 Total Costs and Expenses 226, , ,804 Shortfall between Revenue and Expenses (152,082) (146,378) (132,026) Support from GSB General Fund NET 152, , , La Viña projected shortfall: $167,818; $181,854 & $195,129

66 Remember Finance has no importance in and of itself. Finance is simply a way to help carry the message to the still suffering alcoholic.

67 The Conference in Spring

68 Even the Elevator Buttons were all About AA

69 The 67 th General Service Conference Thank you for this opportunity to serve you, our Area, and all of AA. Thank you for your own service. Next year, the 68 th General Service Conference will be: AA A Solution for All Generations

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