Component Name: STRMU. Achievement Outcome Goals. End Results Planning Intervention Impact Accountability 105 persons and

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1 Logic Model U.S. Department of Housing OMB Approval No and Urban Development (exp. 12/31/2006) Office of Departmental Grants Management and Oversight Program Name: STRMU Prioriti es Outcome s Planning Intervention Impact Accountability 2, 3 2, 8 Clients are Provide short Short Term 105 persons and a. Program Coordinator receives client updates unable to pay term rental, 55 clients and families living bi-weekly. On a quarterly basis, the program costs during a period of time. These clients are in permanent but have an unexpected situation that mortgage and utility assistance to clients in jeopardy of losing their or utilities. their families will receive rental, mortgage or utility assistance during each year of the grant. with HIV/AIDS (55 clients and 50 family members) retain their and utilities, avoiding eviction and utility shut-off. coordinator will review for clients served and check Case Management notes for client progress/stability provided, reported to Grantee and program leaves them Intermediate Of the 55 clients a. Clients will be surveyed annually to unable to pay Term receiving rental determine their perspectives on the changes the related 55 clients and assistance, 45 program has made in their lives, as well as their expenses for the their families will maintain ability to maintain their. short term. receive rental, permanent b. Case records, access and survey file mortgage or for 12 months, c. sponsor agency (Task Force) utility assistance showing increased provided, during each year stability reported to Grantee. of the grant. Surveys done annually., program and client surveys who are able to get up to date with rent who reactivate utilities/avoid shutoff who maintain their

2 Program Name: STRMU Prioriti es Outcome s Planning Intervention Impact Accountability Long Term 55 clients and their families will receive rental, Of the 55 clients receiving rental assistance, 45 maintain mortgage or permanent utility assistance for 18 months during each year of the grant. a. In addition to the processes listed above, clients will be asked to participate in annual focus groups to provide feedback on assistance received. b. Case records, access and survey file c. sponsor agency (Task Force) provided, reported to Grantee. Surveys done annually. Focus groups run at least annually., program and client surveys who maintain their

3 Logic Model U.S. Department of Housing OMB Approval No and Urban Development (exp. 12/31/2006) Office of Departmental Grants Management and Oversight Program Name: Supportive Services Outcome s Planning Intervention Impact Accountability 2, 3 2, 8 Clients need Provide budget Short Term Clients increase their a. budget sheet Budget sheets will assistance with counseling to 55 Case Managers will awareness of income b. client case file reflect client s ability budgeting to avoid future crises. clients annually create budgets with clients and make recommendations for cutting expenses/ increasing income. vs. expenditures c. sponsor agency (Task Force) d. every 6 months, budget review is conducted or more frequently if requested, by Case Manager. Included in APR e.. Manually from case records and to budget Intermediate Term Review/Reassess budget, provide ongoing coaching and support Clients manage budget with periodic assistance, Clients increase their ability to prioritize expenses. program a. budget sheet b. client case file c. sponsor agency (Task Force) d. every 6 months or as assistance is requested, by Case Manager. Included in APR e.. Manually from case records and program Case Managers will review budget sheets to see how client has improved managing their expenses.

4 Program Name: Supportive Services Outcome s Planning Intervention Impact Accountability Long Term Review/Reassess budget, provide ongoing coaching and support Clients improve ability to manage budget independently a. budget sheet b. client case file c. sponsor agency (Task Force) d. every 6 months or as assistance is requested by Case Manager. Included in APR e.. Manually from case records and program Case Managers will review budget sheets to see how client has improved managing their expenses. clients report increased ability to manage finances fewer clients who participate in budget planning require repeat STRMU assistance

5 Logic Model U.S. Department of Housing OMB Approval No and Urban Development (exp. 12/31/2006) Office of Departmental Grants Management and Oversight Program Name: Housing Information Services Outcome s Planning Intervention Impact Accountability 2, 3 2, 8 Clients Provide Short Term increased client a. Program Coordinator receives need Housing advocate will assist access to client updates bi-weekly. On a assistance with accessing entitlement information services: advocacy clients in: finding affordable apartments, advocating with landlords affordable options increased client awareness of quarterly basis, the program coordinator will review for clients served and check Case Management notes for client benefits, search accessing other, non- resources/ progress/stability. lease up HOPWA rental start-up options searches assistance funds and and dealing using non- applying for entitlement with HOPWA benefits. landlords funds and program how many placements made Percent of clients who faced barriers to have been resolved/minimized Increased number of clients enrolled in benefits/receiving benefits number of referrals made

6 Program Name: Housing Information Services Outcome s Planning Intervention Impact Accountability Intermediate Term Housing advocate will assist clients in: finding affordable apartments, advocating with landlords accessing other, non- HOPWA rental start-up funds and applying for entitlement benefits. increased client access to affordable options increased client awareness of resources/ options Long Term Housing advocate will assist clients in finding apartments, advocating with landlords, accessing other, non- HOPWA rental start-up funds and applying for entitlement benefits. increased client access to affordable options increased client awareness of resources/options a. Clients will be surveyed annually to determine their perspectives on the changes the program has made in their lives, as well as their ability to maintain their. Additionally, Case Managers frequently provide input to Program Coordinator. and program a. In addition to the processes listed above, clients will be asked to participate in annual focus groups to provide feedback on assistance received. and program how many placements made Percent of clients who faced barriers to have been resolved/minimized Increased number of clients enrolled in benefits/receiving benefits how many placements made Percent of clients who faced barriers to have been resolved/minimized Increased number of clients enrolled in benefits/receiving benefits

7 Logic Model U.S. Department of Housing OMB Approval No and Urban Development (exp. 12/31/2006) Office of Departmental Grants Management and Oversight Program Name: Supportive Services Prioriti es Outcome s Planning Intervention Impact Accountability 2, 3 2, 8 Clients with Provide Short Term clients a. Case Management notes/ client self-report mental health mental health/ Refer 15 clients to demonstrate an that report an and/or substance substance use counselor increased ability increased ability to use issues have counseling to maintain provided, cope with stressful trouble reported to Grantee situations maintaining increased and program secure personal that report a stability and relationships with decrease in complaints from neighbors, etc. family/friends that report dealing with family and Intermediate Term Refer 15 clients to counselor clients demonstrate an increased ability to maintain increased personal stability and relationships with family/friends a. Case Management notes/ client self-report provided, reported to Grantee and program friends better that report an increased ability to cope with stressful situations that report a decrease in complaints from neighbors, etc. that report dealing with family and friends better

8 Program Name: Supportive Services Prioriti es Outcome s Planning Intervention Impact Accountability Refer 15 clients to counselor clients demonstrate an increased ability to maintain increased personal stability and relationships with family/friends a. Case Management notes/ client self-report provided, reported to Grantee and program that report an increased ability to cope with stressful situations that report a decrease in complaints from neighbors, etc. that report dealing with family and friends better

9 Logic Model U.S. Department of Housing OMB Approval No and Urban Development (exp. 12/31/2006) Office of Departmental Grants Management and Oversight Program Name: Supportive Services Outcome s Planning Intervention Impact Accountability 2, 3 2, 8 Clients have Provide Short Term clients describe a. Case Management notes/ client difficulty homemaking/respite 15 clients receive feeling secure self-report describing a feeling maintaining a clean and safe home environment care services homemaking services annually in maintaining independent living Clients rely less on caregiver for basic needs of additional security in maintaining their home Intermediate Term 15 clients receive homemaking services annually clients describe feeling secure in maintaining independent living Clients rely less on caregiver for basic needs Clients better able to maintain apartments, avoid eviction and program a. Clients will be surveyed annually to determine their perspectives on the changes the program has made in their lives, as well as their ability to maintain their. and program describing a feeling of additional security in maintaining their home who maintain

10 Program Name: Supportive Services Outcome s Planning Intervention Impact Accountability Long Term 15 clients receive homemaking services annually clients describe feeling secure in maintaining independent living Clients rely less on caregiver for basic needs Clients better able to maintain apartments, avoid eviction a. In addition to the processes listed above, clients will be asked to participate in annual focus groups to provide feedback on assistance received. and program describing a feeling of additional security in maintaining their home who maintain

11 Logic Model U.S. Department of Housing OMB Approval No and Urban Development (exp. 12/31/2006) Office of Departmental Grants Management and Oversight Program Name: Supportive Services Outcome s Planning Intervention Impact Accountability 2, 3 2, 8 Clients have Provide food Short Term clients report a. Case Management notes/ client difficulty vouchers to local 60 clients receive eating more self-report purchasing nutritionally appropriate food grocery store in conjunction with visit to Task Force Registered Dietician food vouchers nutritious meals Clients report skipping fewer meals and program Intermediate Term 60 clients receive food vouchers clients report eating more nutritious meals Clients report skipping fewer meals a. Clients will be surveyed annually to determine their perspectives on the changes the program has made in their lives, as well as their ability to maintain their. and program describing improved eating habits describing improved eating habits

12 Program Name: Supportive Services Outcome s Planning Intervention Impact Accountability Long Term 60 clients receive food vouchers clients report eating more nutritious meals Clients report skipping fewer meals a. In addition to the processes listed above, clients will be asked to participate in annual focus groups to provide feedback on assistance received. and program describing improved eating habits