Joining, Not Judging: Bridging divides to enhance interactions and create inclusive workplaces
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1 Joining, Not Judging: Bridging divides to enhance interactions and create inclusive workplaces Judith H. Katz EVP and Client Brand Lead Frederick A. Miller CEO and Lead Client Strategist The Kaleel Jamison Consulting Group, #ODN2017
2 #ODN2017 2
3 TWEETING AS YOU LEARN? Use the conference hashtag: #ODN2017 And our #ODN2017 3
4 Learning Objectives Apply strategies for moving an organization from a judging to joining culture. Recognize and reduce your own judging behaviors. Integrate joining behaviors into your #ODN2017 4
5 Conditions for #ODN2017 5
6 What are your thoughts feelings reactions when you think someone is interacting with you from a JUDGING #ODN2017 6
7 What are your thoughts feelings reactions when you think someone is interacting with you from a JOINING #ODN2017 7
8 Counteracting Our Own Biases: Practice the Conscious Actions for Inclusion When we feel JUDGED We act small and contribute LESS Judging Behaviors When we feel JOINED We can be BIG and contribute MORE Joining Behaviors About the person Sizing up Evaluating I/Not We Win/Lose Defensive Problem Finding Closed Thinking Holding on to the Past Withholding Trust About the work Accepting Exploring WE/Not I Win/Win Curious Problem Solving Open Thinking Letting go of the Past Extending #ODN2017 8
9 1. To what extent are you JUDGING or JOINING others? Judging Joining Being cautious Being open Sizing up the person Leaning in Putting people in a box Assuming you ll connect Don t give benefit of doubt Giving the benefit of doubt #ODN2017 9
10 2. To what extent do you JUDGE or JOIN others when they disagree with you? Judging Being cautious Sizing up the person Putting people in a box Don t give benefit of doubt Joining Being open Leaning in Assuming you ll connect Giving the benefit of doubt #ODN
11 3. To what extent does your organization/or client system have a JUDGING or JOINING culture? Judging Being cautious Sizing up the person Putting people in a box Don t give benefit of doubt Joining Being open Leaning in Assuming you ll connect Giving the benefit of doubt #ODN
12 Why is judging so dominant? Makes me right Faster Reinforces our biases Self protection Dismissive Moving fast It s how I ve been trained Go on automatic Takes less thinking Habit Comfort Keeps people in a #ODN
13 When Is Judging and our Biases Most Likely to Happen? When we are under stress, fearful, hungry, tired, or less focused we go into auto-pilot. In conflict or disagreement. When we need to move fast. When we take shortcuts with people especially those we don t #ODN
14 When We Feel Uncertain Walking down unfamiliar street and seeing a crowd Driving a car, stopping at a light, seeing people unfamiliar to us Interviewing someone who is different Receiving or giving a performance review across #ODN
15 Types of Bias Affinity Bias like people like us Confirmation Bias select information that confirms our point of view Decision Bias promotes group #ODN
16 Baked Into Assumptions About Others- Coded language Privilege internalized dominance MY SEAT Qualified Competent Can be trusted Fit Leadership Not strategic Doesn t have #ODN
17 Judging and Bias is baked into our systems and now with AI our #ODN
18 You can't "include" what you just don't see. You have to make an effort to understand the world and yourself differently. This is the essential challenge of creating an inclusive organization You have to break down barriers, develop new listening skills, see in new ways and reveal what was once #ODN
19 Do you approach an interaction with a Joining Mindset? Ready to listen, engage, and learn Giving the other person the benefit of the doubt Assuming the other person has something of worth to contribute Being curious when someone has a different point of view or street corner Being collaborative and open to ideas of #ODN
20 @kjcginc #ODN
21 @kjcginc #ODN
22 @kjcginc #ODN
23 @kjcginc #ODN
24 @kjcginc #ODN
25 @kjcginc #ODN
26 @kjcginc #ODN
27 Please Complete the Survey Before You Leave Your feedback is greatly appreciated Thank You The Kaleel Jamison Consulting Group, Inc. #ODN
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