Top Dental Clinic Rankings for Vietnam

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Top Dental Clinic Rankings for 2018 Vietnam gcr.org June 2018

Introduction This report is based on the GCR Index, a unique ranking of medical clinics, scored according to apparent levels of standards in the 4 GCR quality pillars of clinic expertise, facilities, services & patient outcomes. The Global Clinic Rating employs 100's of carefully calibrated performance indicators to provide the most comprehensive and balanced comparison of healthcare clinics available in the world, which are depended on worldwide by patients, doctors, insurance companies and governments. The GCR rankings are based on the GCR Score, a proprietary algorithm developed by leading healthcare and big data experts. It enables healthcare clinics to know their current quality score, track their performance over time and compare their clinics apparent reputation to their competitors or to other clinics within a city, country or worldwide. Thousands of healthcare clinics in more than 170 countries, including some of the most recognized medical clinics in the world, rely on the GCR to better understand and improve patient satisfaction and to profit from the GCR International Accreditation scheme. Contact: contact@gcr.org +44 20 3287 7274 gcr.org

Vietnam - Top Dental Clinics Total of dental clinics evaluated: 135 Average score per dental clinic: 3.23 Top 10 dental clinics by GCR Score: Dr. Hung & Associates Dental Center Rose Dental Clinic Serenity International Dental Clinic Elite Dental Viet Nam Starlight Dental Clinic Starlight Dental Clinic - An Phu I-DENT Dental Implant Center Nhan Tam Dental Clinic Minh Khai Dental Clinic Elite Dental Viet Nam - Implant and 4.62 4.20 4.13 3.92 3.86 3.80 3.72 3.65 3.39 3.35 0 1 2 3 4 5 The GCR star symbol represents that the clinic has been officially assessed and accredited as meeting or being above the international medical clinic standards and uses the data provided by the GCR to constantly keep improving its quality for the patients.

Expertise rating Facilities score Services score Outcomes score GCR total score Top 10 dental clinics in detail Clinic #1 Dr. Hung & Associates Dental Center 4.54 5.00 4.16 4.83 4.62 #2 Rose Dental Clinic 3.78 5.00 3.96 4.79 4.20 #3 Serenity International Dental Clinic 3.61 5.00 4.15 4.67 4.13 #4 Elite Dental Viet Nam 3.43 4.50 4.26 4.47 3.92 #5 Starlight Dental Clinic 3.34 5.00 3.86 4.06 3.86 #6 Starlight Dental Clinic - An Phu 3.35 5.00 3.86 3.64 3.80 #7 I-DENT Dental Implant Center 2.95 5.00 3.35 4.97 3.72 #8 Nhan Tam Dental Clinic 3.32 3.34 4.08 4.72 3.65 #9 Minh Khai Dental Clinic 2.39 5.00 3.77 4.21 3.39 #10 Elite Dental Viet Nam - Implant and Digital Dentistry Practice 2.35 4.50 3.57 4.92 3.35

Top 10 clinics by expertise Dr. Hung & Associates Dental Center Rose Dental Clinic Serenity International Dental Clinic Elite Dental Viet Nam Starlight Dental Clinic - An Phu Starlight Dental Clinic Nhan Tam Dental Clinic I-DENT Dental Implant Center Minh Khai Dental Clinic Elite Dental Viet Nam - Implant and 3.78 3.61 3.43 3.35 3.34 3.32 2.95 2.39 2.35 4.54 0 1 2 3 4 5 Top 10 clinics by facilities I-DENT Dental Implant Center Dr. Hung & Associates Dental Center Rose Dental Clinic Serenity International Dental Clinic Minh Khai Dental Clinic Starlight Dental Clinic Starlight Dental Clinic - An Phu Elite Dental Viet Nam - Implant and Elite Dental Viet Nam Nhan Tam Dental Clinic 3.34 5.00 5.00 5.00 5.00 5.00 5.00 5.00 4.50 4.50 0 1 2 3 4 5

Top 10 clinics by services Elite Dental Viet Nam Dr. Hung & Associates Dental Center Serenity International Dental Clinic Nhan Tam Dental Clinic Rose Dental Clinic Starlight Dental Clinic - An Phu Starlight Dental Clinic Minh Khai Dental Clinic Elite Dental Viet Nam - Implant and I-DENT Dental Implant Center 4.26 4.16 4.15 4.08 3.96 3.86 3.86 3.77 3.57 3.35 0 1 2 3 4 5 Top 10 clinics by outcomes I-DENT Dental Implant Center Elite Dental Viet Nam - Implant and Dr. Hung & Associates Dental Center Rose Dental Clinic Nhan Tam Dental Clinic Serenity International Dental Clinic Elite Dental Viet Nam Minh Khai Dental Clinic Starlight Dental Clinic Starlight Dental Clinic - An Phu 4.97 4.92 4.83 4.79 4.72 4.67 4.47 4.21 4.06 3.64 0 1 2 3 4 5

Methodology The GCR is an organization that evaluates healthcare clinics worldwide. Those have their own website, are mentioned in medical clinic directories or have at least 5 reviews on an independent website. These clinics are automatically added to the GCR Index and scored upon the publicly available information given about each clinic. Verified clinics have had their clinic information updated by the clinic owner or member of staff, or have been personally inspected by a GCR representative. Accredited clinics have been personally inspected by a GCR representative, and have had consultation support to collect and improve on any missing or weak data. The Global Clinic Rating employs 100's of carefully calibrated performance indicators to provide the GCR Score for any particular clinic in the following areas: Clinic Expertise: This includes how long the clinic has been in existence at its current location, the clinic's accreditations, awards and certifications, how long the doctors have worked in their chosen medical fields and what are their medical studies and accreditations. Clinic Facilities: This includes both diagnostic & treatment technology available, as well as non-medical facilities. Clinic Services: This includes both medical & non-medical services that the clinic provides to its patients. Patient Outcomes: The objective, aggregated outcomes of patients for the particular treatments offered at that clinic against international benchmarks.

About the GCR GCR - the Global Clinic Rating supports medical clinics worldwide with a score based on their apparent level of expertise, facilities, services and outcomes. The GCR allows anyone to quickly compare clinics within any regional area with a 1-5 star score, similarly as you would compare excellent hotels or restaurants. For Patients Obviously, there's more to choosing the right clinic than the cost of treatment. But because private medical care is a highly personalized interaction between the patient and medical team and varies in degrees of complexity, it has been in the past difficult to give absolute guidance on what constitutes a good medical clinic. However, the GCR - Global Clinic Rating sets out to assist patients & local governments in doing just that. Through the GCR clinic score, GCR rank & GCR index - patients can now see, based on facts - exactly which are the leading clinics in their local area and abroad. See more at gcr.org For Clinics Your clinic's reputation = your clinic's revenue. That's what we've learnt here at the GCR through assessing over 430,000+ medical clinics worldwide. We can help your clinic by providing a summary of your clinic's reputation, showing you all your online patient review scores in one place, helping you to identify issues / opportunities for growth and if your clinic is above the international average, we can help you promote your clinic as an "international standard". We can also provide your clinic with the tools to: See where you stand against any clinic in the world Benchmark and improve patient satisfaction Ask questions and gain expert advice from our team Identify positive and negative clinic trends Find out how your clinic's reputation performs over time Contact the GCR today to add, update or accredit your clinic on contact@gcr.org

Featured GCR Accredited Clinics These clinics provide state-of-art medical services and have successfully passed GCR rigorous accreditation process to prove they provide. They are the upcoming clinics that might appear in the next edition of the Top 10 country clinic report.

Rose Dental Clinic Ho Chi Minh City Rose Dental Clinic is specializing in porcelain teeth and dental implants. With a team of skilled & experienced physicians, they help patients from all around the world to have high quality treatment for very good prices in the shortest possible time. They provide excellent services including free pick-up from the airport and hotels, free local transportation, assistance with arranging visa & flights and with arranging local accommodation. Beautiful smile and strong teeth are precious gift of life. Rose Dental Clinic believes that they understand this and aims to put the interests of patient s oral health on the first place. The clinic staff at Rose Dental Clinic includes range of specialists from variety of departments such as Anaesthesiology, Orthodontics, Aesthetic & Cosmetic dentistry, Prosthesis, Endodontics (Root Canal Treatment), and Implantology. Besides that, all the treatments are provided with the most modern technology and with special dental anaesthetics, which ensures that treatment is totally mellow, painless, quick and with the best quality. The clinic has invested in equipment which is suitable to European standards. Contact clinic via GCR profile

Serenity International Dental Clinic Hanoi Serenity International Dental Clinic is run by an international team of Western-trained dentists with ISOaccredited facilities. It is rated as the best dental clinic in Hanoi by expatriate community New Hanoian. All of our dentists have undergone extensive training in France, Bulgaria and frequently attended enrichment courses in Australia and Korea to acquire the latest and most advanced techniques available. Moreover, we promote a culture of continuous improvement and learning. Foreign experts from France and Korea are invited regularly to work and exchange professionally with our doctors and team members. This strong partnership also provides educational opportunities and professional growth as we work together on behalf of our patient s needs. At Serenity International Dental Clinic, we adhere to all North American healthcare standards and our infection control procedures is compliance to the U.S. Centers for Disease Control and Prevention's guideline on infection control procedures for dental health-care settings. Additionally, we abide by regulations for radiation safety (X-ray equipment and its use) and for proper disposal of biomedical waste. Serenity International Dental Clinic is located in center of the Hanoi Old Quarter close to Hang Than Street, Van Xuan Park, overlooking down to West Lake, the Old Long Bien bridge and Red River. Additionally, with less than 10 minutes walk to Hoan Kiem Lake and 3 minutes to Dong Xuan Central Market, you can have easy access to restaurants, shopping areas and historical sites around Old Quarter of Hanoi. Contact clinic via GCR profile

Elite Dental Viet Nam Ho Chi Minh City Elite Dental Viet Nam brings unique beauty and a striking confidence to every visiting customer. By pairing international quality and local hospitality, Elite Dental is a place where Vietnamese, expats and all dental tourists can feel comfortable and safe. As an internally recognized practice in SE Asia and abroad, the highly-qualified staff deliver the best dental artistry with finesse and intelligence, whilst ensuring your experience is positive and painless. Contact clinic via GCR profile

Starlight Dental Clinic Ho Chi Minh City Starlight Dental Clinic was established in 1996. They claim to be committed to excellence in all of their services provided to patients so that they help them achieve the highest level of dental health appropriate for their needs in an atmosphere of trust and compassion. Their highly-qualified dental professionals utilize leading-edge technologies. Their focus is to provide both general dental and specialty dental services under one roof in a professional environment. Office of Starlight Dental Clinic has a warm and friendly atmosphere and it s their goal to make every visit for every patient comfortable. The clinic provides full range of dental treatment including General Dentistry, Kids Dentistry, Orthodontics, Cosmetic Dentistry, Surgery and Implants. Contact clinic via GCR profile

Starlight Dental Clinic An Phu Ho Chi Minh City Starlight Dental Clinic An Phu was established in 1996. They claim to be committed to excellence in all of their services provided to patients so that they help them achieve the highest level of dental health appropriate for their needs in an atmosphere of trust and compassion. Their highly-qualified dental professionals utilize leading-edge technologies. Their focus is to provide both general dental and specialty dental services under one roof in a professional environment. Office of Starlight Dental Clinic An Phu has a warm and friendly atmosphere and it s their goal to make every visit for every patient comfortable. The clinic provides full range of dental treatment including General Dentistry, Kids Dentistry, Orthodontics, Cosmetic Dentistry, Surgery and Implants. Contact clinic via GCR profile