CALLING ABROAD PRICES FOR EE SMALL BUSINESS PLANS

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CALLING ABROAD PRICES FOR EE SMALL BUSINESS PLANS More information about out-of-bundle charges for our small business customers calling internationally from the UK using a small business price plan Page 1 of 6

Calling Abroad from the UK Calls & Texts to landlines and mobiles within the below zones Zone 1 Countries Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovenia, Slovak Republic, Spain, Sweden, Switzerland, Vatican Price per minute (ex ) Text Message (ex ) Calls to nonmobile or landline services 4 Picture Message (ex ) 83p 28p 2.92 35p Zone 2 Guernsey, Republic of Ireland,, Isle of Man, Jersey 42p 28p 2.92 35p Zone 3 Canada, USA, US Virgin Islands 1.20 28p 2.92 35p Zone 4 Australia, New Zealand 1.20 28p 2.92 35p Zone 5 Afghanistan, Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Burkina, Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Cook, Colombia, Comoros, Congo, Congo (Dem Rep of), Costa Rica, Cote d Ivoire, Cuba, Diego Garcia, Djibouti, Dominica, Dominican Rep, Dutch Antilles, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji, French Polynesia, French Guyana, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea Bissau, Guyana, Honduras, Haiti, Hong Kong, Iceland, India, Indonesia, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mauritius, Marshall Islands, Mexico, Micronesia, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, North Korea, Oman, Pakistan, Palau, Palestinian Authority, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Reunion, Russia, Rwanda, Samoa, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia & Montenegro, Seychelles, Sierra Leone, Singapore,, Solomon Islands, Somalia, South Africa, South Korea, South Sudan, Sri Lanka, St Helena, St. Kitts & Nevis, St Lucia, St Pierre & Miquelon, St. Vincent & the Grenadines, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkey (inc. Northern Cyprus), Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis and Futuna, Yemen, Zambia, Zimbabwe 1.50 28p 2.92 35p Satellite N/A 4.17 N/A N/A 4.17 1. A pre call announcement will be played prior to connecting your call to an International Premium Service 2. Calls to Cuba, Liberia and North Korea are currently barred. Page 2 of 6

Calling abroad from the UK add on rates Business customer with a business plan and business add on (YINTPASSB) Country YINTPASSB Landline Mobile Text Algeria 0.12 0.10 0.30 0.25 0.18 0.15 Argentina 0.10 0.08 0.20 0.17 0.18 0.15 Australia 0.05 0.04 0.15 0.13 0.18 0.15 Austria 0.05 0.04 0.15 0.13 0.18 0.15 Bangladesh 0.05 0.04 0.05 0.04 0.18 0.15 Barbados 0.12 0.10 0.20 0.17 0.18 0.15 Belgium 0.05 0.04 0.15 0.13 0.18 0.15 Brazil 0.05 0.04 0.20 0.17 0.18 0.15 Bulgaria 0.06 0.05 0.20 0.17 0.18 0.15 Canada 0.05 0.04 0.05 0.04 0.18 0.15 China 0.05 0.04 0.05 0.04 0.18 0.15 Columbia 0.05 0.04 0.15 0.13 0.18 0.15 Croatia 0.05 0.04 0.15 0.13 0.18 0.15 Cyprus 0.05 0.04 0.15 0.13 0.18 0.15 Czech Republic 0.05 0.04 0.15 0.13 0.18 0.15 Denmark 0.05 0.04 0.15 0.13 0.18 0.15 Egypt 0.10 0.08 0.20 0.17 0.18 0.15 Estonia 0.05 0.04 0.15 0.13 0.18 0.15 Finland 0.05 0.04 0.15 0.13 0.18 0.15 France 0.05 0.04 0.15 0.13 0.18 0.15 Germany 0.05 0.04 0.15 0.13 0.18 0.15 Ghana 0.12 0.10 0.25 0.21 0.18 0.15 Greece 0.05 0.04 0.15 0.13 0.18 0.15 Guernsey 0.05 0.04 0.15 0.13 0.18 0.15 Hong Kong 0.05 0.04 0.05 0.04 0.18 0.15 Hungary 0.05 0.04 0.15 0.13 0.18 0.15 India 0.05 0.04 0.05 0.04 0.18 0.15 Indonesia 0.10 0.08 0.20 0.17 0.18 0.15 Ireland 0.05 0.04 0.15 0.13 0.18 0.15 Israel 0.05 0.04 0.20 0.17 0.18 0.15 Italy 0.05 0.04 0.20 0.17 0.18 0.15 Jamaica 0.10 0.08 0.20 0.17 0.18 0.15 Japan 0.05 0.04 0.15 0.13 0.18 0.15 Jersey 0.05 0.04 0.15 0.13 0.18 0.15 Kenya 0.08 0.07 0.08 0.07 0.18 0.15 Latvia 0.40 0.33 0.15 0.13 0.18 0.15 Lithuania 0.40 0.33 0.15 0.13 0.18 0.15 Page 3 of 6

Luxembourg 0.05 0.04 0.15 0.13 0.18 0.15 Malaysia 0.05 0.04 0.05 0.04 0.18 0.15 Mauritius 0.10 0.08 0.20 0.17 0.18 0.15 Morocco 0.15 0.13 0.30 0.25 0.18 0.15 Netherlands 0.05 0.04 0.15 0.13 0.18 0.15 New Zealand 0.05 0.04 0.17 0.14 0.18 0.15 Nigeria 0.08 0.07 0.08 0.07 0.18 0.15 Norway 0.05 0.04 0.15 0.13 0.18 0.15 Pakistan 0.10 0.08 0.10 0.08 0.18 0.15 Philippines 0.10 0.08 0.20 0.17 0.18 0.15 Poland 0.05 0.04 0.15 0.13 0.18 0.15 Portugal 0.05 0.04 0.15 0.13 0.18 0.15 Romania 0.05 0.04 0.15 0.13 0.18 0.15 Russia 0.05 0.04 0.15 0.13 0.18 0.15 Saudi Arabia 0.10 0.08 0.20 0.17 0.18 0.15 Singapore 0.05 0.04 0.05 0.04 0.18 0.15 Slovakia 0.05 0.04 0.15 0.13 0.18 0.15 South Africa 0.05 0.04 0.15 0.13 0.18 0.15 South Korea 0.07 0.06 0.10 0.08 0.18 0.15 Spain 0.05 0.04 0.15 0.13 0.18 0.15 Sri Lanka 0.10 0.08 0.20 0.17 0.18 0.15 Sweden 0.05 0.04 0.15 0.13 0.18 0.15 Switzerland 0.05 0.04 0.15 0.13 0.18 0.15 Taiwan 0.10 0.08 0.20 0.17 0.18 0.15 Thailand 0.05 0.04 0.15 0.13 0.18 0.15 Trinidad and Tobago 0.10 0.08 0.20 0.17 0.18 0.15 Turkey 0.05 0.04 0.15 0.13 0.18 0.15 UAE 0.15 0.13 0.20 0.17 0.18 0.15 Uganda 0.20 0.17 0.20 0.17 0.18 0.15 USA 0.05 0.04 0.05 0.04 0.18 0.15 Charging is per minute. Business calling abroad add on is only available on business plans Page 4 of 6

Calling abroad from the UK add on rates Business customer with a consumer plan and consumer add on (YINTPASS) Country YINTPASS Landline Mobile Text Algeria 0.18 0.15 0.43 0.36 0.18 0.15 Argentina 0.14 0.12 0.26 0.22 0.18 0.15 Australia 0.08 0.07 0.20 0.17 0.18 0.15 Austria 0.08 0.07 0.20 0.17 0.18 0.15 Bangladesh 0.08 0.07 0.08 0.07 0.18 0.15 Barbados 0.18 0.15 0.24 0.20 0.18 0.15 Belgium 0.08 0.07 0.20 0.17 0.18 0.15 Brazil 0.08 0.07 0.24 0.20 0.18 0.15 Bulgaria 0.08 0.07 0.23 0.19 0.18 0.15 Canada 0.08 0.07 0.08 0.07 0.18 0.15 China 0.08 0.07 0.08 0.07 0.18 0.15 Columbia 0.08 0.07 0.20 0.17 0.18 0.15 Croatia 0.08 0.07 0.20 0.17 0.18 0.15 Cyprus 0.08 0.07 0.20 0.17 0.18 0.15 Czech Republic 0.08 0.07 0.20 0.17 0.18 0.15 Denmark 0.08 0.07 0.20 0.17 0.18 0.15 Egypt 0.14 0.12 0.24 0.20 0.18 0.15 Estonia 0.08 0.07 0.20 0.17 0.18 0.15 Finland 0.08 0.07 0.20 0.17 0.18 0.15 France 0.08 0.07 0.20 0.17 0.18 0.15 Germany 0.08 0.07 0.20 0.17 0.18 0.15 Ghana 0.20 0.17 0.29 0.24 0.18 0.15 Greece 0.08 0.07 0.20 0.17 0.18 0.15 Guernsey 0.08 0.07 0.20 0.17 0.18 0.15 Hong Kong 0.08 0.07 0.08 0.07 0.18 0.15 Hungary 0.08 0.07 0.20 0.17 0.18 0.15 India 0.08 0.07 0.08 0.07 0.18 0.15 Indonesia 0.15 0.13 0.28 0.23 0.18 0.15 Ireland 0.08 0.07 0.20 0.17 0.18 0.15 Israel 0.09 0.08 0.24 0.20 0.18 0.15 Italy 0.08 0.07 0.23 0.19 0.18 0.15 Jamaica 0.18 0.15 0.25 0.21 0.18 0.15 Japan 0.08 0.07 0.20 0.17 0.18 0.15 Jersey 0.08 0.07 0.20 0.17 0.18 0.15 Kenya 0.16 0.13 0.14 0.12 0.18 0.15 Latvia 0.45 0.38 0.20 0.17 0.18 0.15 Lithuania 0.45 0.38 0.20 0.17 0.18 0.15 Page 5 of 6

Luxembourg 0.08 0.07 0.20 0.17 0.18 0.15 Malaysia 0.08 0.07 0.08 0.07 0.18 0.15 Mauritius 0.14 0.12 0.25 0.21 0.18 0.15 Morocco 0.20 0.17 0.38 0.32 0.18 0.15 Netherlands 0.08 0.07 0.20 0.17 0.18 0.15 New Zealand 0.10 0.08 0.22 0.18 0.18 0.15 Nigeria 0.14 0.12 0.14 0.12 0.18 0.15 Norway 0.08 0.07 0.20 0.17 0.18 0.15 Pakistan 0.15 0.13 0.15 0.13 0.18 0.15 Philippines 0.15 0.13 0.25 0.21 0.18 0.15 Poland 0.08 0.07 0.20 0.17 0.18 0.15 Portugal 0.08 0.07 0.20 0.17 0.18 0.15 Romania 0.08 0.07 0.20 0.17 0.18 0.15 Russia 0.08 0.07 0.20 0.17 0.18 0.15 Saudi Arabia 0.14 0.12 0.24 0.20 0.18 0.15 Singapore 0.08 0.07 0.08 0.07 0.18 0.15 Slovakia 0.08 0.07 0.20 0.17 0.18 0.15 South Africa 0.12 0.10 0.20 0.17 0.18 0.15 South Korea 0.12 0.10 0.15 0.13 0.18 0.15 Spain 0.08 0.07 0.20 0.17 0.18 0.15 Sri Lanka 0.13 0.11 0.25 0.21 0.18 0.15 Sweden 0.08 0.07 0.20 0.17 0.18 0.15 Switzerland 0.08 0.07 0.20 0.17 0.18 0.15 Taiwan 0.15 0.13 0.25 0.21 0.18 0.15 Thailand 0.08 0.07 0.20 0.17 0.18 0.15 Trinidad and Tobago 0.15 0.13 0.25 0.21 0.18 0.15 Turkey 0.08 0.07 0.20 0.17 0.18 0.15 UAE 0.20 0.17 0.25 0.21 0.18 0.15 Uganda 0.26 0.22 0.25 0.21 0.18 0.15 USA 0.08 0.07 0.08 0.07 0.18 0.15 Charging is per minute. Consumer calling abroad add on is only available on consumer plans Page 6 of 6