HIV Serology Quality Assessment Program Revised Summary for Panel HIVSER 2017Oct27

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National Laboratory for HIV Reference Services National HIV and Retrovirology Laboratories National Microbiology Laboratory Public Health Agency of Canada HIV Serology Quality Assessment Program Revised Summary for Panel HIVSER 2017Oct27 2017Oct27 HIV Serology Panel Panel Sample True Status Labs Reporting Incorrect Status A B C HIV2 Ab Positive HIV1/2 Ag/Ab Negative HIV1 Ab Positive D HIV1/2 Ag/Ab Negative E HIV1 Ag Positive Incorrect Status HV15 HV74 Incorrect interpretations based on their assay result(s): HV15, HV74 Did not detect the HIV1 Ag (Sample E) and did not refer the sample to a provincial laboratory/reference laboratory for further testing. NLHRS HIV Serology QA Program Revised Summary 20180122Panel 2017Oct27 Page 1 of 1

National Laboratory for HIV Reference Services National HIV and Retrovirology Laboratories National Microbiology Laboratory Public Health Agency of Canada HIV Serology Quality Assessment Program Revised Final Report for Panel HIVSER 2017Oct27 Originally Issued 12Dec2017 and Revised 22Jan2018 Introduction The NLHRS distributed the 2017Oct27 panel and the 2018Apr19 panel on Oct 11 th 2017. This is final report is specific to the 2017Oct27 panel only and is publicly available; however the identity of participants is not disclosed. This report was amended due to transcriptional errors found in the summary page, Table 3, Table 4 and Appendix 2 in the report. The corrections being made are highlighted in grey. Panel Samples, HIV Test Kits and Data Entry Panel Composition o 2017Oct27 HIV Serology Panel: Five samples; two HIV negative (B, D), one HIV2 Ab positive (A), one HIV1 Ab positive (C) and one HIV1 Ag positive (E). Samples A, C, and E were diluted with defibrinated human plasma (Basematrix 53, Seracare Life Sciences). Testing and characterization by the NLHRS prior to shipment are presented in Appendix 2. Panels were sent to 43 participants including the NLHRS on Oct 11 th, 2017. The deadline for data entry for the 2017Oct27 panel was October 27 th, 2017. Sample A was diluted 1/2 with defibrinated human plasma. Sample C was diluted 1/4 with defibrinated human plasma. Sample E was diluted 1/10 with defibrinated human plasma. HIV Test Kits Nine different assays were used by the 43 participants excluding the NLHRS who returned results (Table 1, Figure 1 and Figure 2). The majority of participants, 83% (36/43) used a 4 th generation EIA while 1 participant continued to use a 3 rd generation assay and 4 participants ran only the rapid test for screening which raise potential issues with the ability of labs to detect acute infections. The BioRad Geenius HIV1/2 Supplemental Assay is now being used as a confirmatory assay by all participants. Data entry The NLHRS Quality Assessment Program used the web based Survey Monkey system to capture results. NLHRS HIV Serology QA Program Revised Final Report 20180122Panel 2017Oct27 Page 1 of 14

Table 1: Summary of the assays used in the 2016Oct28, 2017Apr19 and 2017Oct27 HIV Panels (excludes the NLHRS). Type Assay # of Users 2016Oct28 2017Apr19 2017Oct27 Abbott ARCHITECT HIV Ag/Ab Combo CMIA 31 30 32 Abbott AxSYM HIV Ag/Ab Combo MEIA 1 Roche Elecsys HIV Combi ECLIA 2 2 2 Screen 4 th Generation Siemens ADVIA Centaur HIV Ag/Ab Combo (CHIV) ChLIA Assay 2 2 2 BioRad Genscreen ULTRA HIV Ag/Ab 0 0 1 Screen 3 rd BioRad GS HIV1/HIV2 PLUS O EIA 2 2 1 Generation Abbott AxSYM HIV HIV 1/2 go MEIA Screen 3 rd Generation HIV2 BioRad Genetic System HIV2 EIA 1 1 0 Screen Rapid test biolytical INSTI HIV1/HIV2 Antibody Test Kit 4 4 4 Confirmatory p24 biomerieux VIDAS HIV p24 II ELFA 2 2 2 BioRad Genscreen HIV1 Ag EIA 1 1 1 ConfirmatoryAb BioRad Multispot HIV1/2 Rapid Test BioRad Genetic System HIV1 Western Blot 5 3 0 Fujirebio INNOLIA HIVI/II Score 0 0 0 BioRad Geenius HIV1/2 Supplemental Assay 4 6 11 Roche Elecsys HIV BioRad Genscreen Combi ECLIA, 2 ULTRA HIV Ag/Ab, 1 Siemens ADVIA Centaur, 2 BioRad HIV1/2 plus O EIA, 1 biolytical INSTI, 4 3 rd Gen EIA 4 th Gen EIA Rapid Test Abbott Architect, 32 Figure 1: Breakdown of the screening assays used by the 43 participants in the 2017Oct27 HIV serology panel (excludes the NLHRS) NLHRS HIV Serology QA Program Revised Final Report 20180122Panel 2017Oct27 Page 2 of 14

BioRad GS HIV1 Ag EIA, 1 biomerieux VIDAS HIV p24 II ELFA, 2 BioRad Geenius HIV 1/2, 11 Figure 2: Breakdown of the confirmatory assays use by the participants in the 2017Oct27 HIV serology panel (excludes the NLHRS) Table 2: Level of the different flags and causes for the flag Level of flag Major Intermediate Minor Causes for flagging Incorrect result/status provided Deviation from kit insert, unresolved status without recommendation Minor errors that do not resulted in misinterpretation of the true status of the sample, unresolved status but made a recommendation NLHRS HIV Serology QA Program Revised Final Report 20180122Panel 2017Oct27 Page 3 of 14

Homogeneity and stability o The homogeneity and stability of the 2017Oct27 HIV serology panel was assessed by comparing the participant s results with the panel characterization results obtained by the NLHRS prior to the panel sendout. o There was no indication of heterogeneity or instability of the panel samples as the data submitted by the participants is consistent with the expected results from the NLHRS characterization of each panel members (Table 3, 4 and Appendix 3). External QC and QA activities 1. External quality control (QC) material Used in addition to controls provided in kits allows users to detect technical problems and assay sensitivity from lot to lot. o 23 participants (53.5%, 23/43) reported using external QC material. 2. Quality Assurance (QA) programs Allows participants to evaluate their overall use of the assay and reporting of the results o 37 of 43 participants reported participation in other quality assurance program (Figure 2). National Microbiology Laboratory, 1 Royal College of Pathologist of Australasia (RCPA), 1 Riqas, 1 Quality Control for Molecular Diagnostics (QCMD), 1 BioRad Unity Program, 1 Clinical Microbiology Proficiency Testing, 2 One World Accuracy, 3 College of American Pathologists, 28 Laboratoire santé publique du Québec (LSPQ), 6 Institiute for Quality Management in Healthcare (IQMH), 9 Figure 2: Distribution of external quality assurance programs which participants are enrolled in other than the NLHRS QAP NLHRS HIV Serology QA Program Revised Final Report 20180122Panel 2017Oct27 Page 4 of 14

Participant s feedback o The participants were asked to give their feedback and suggestions on how the NLHRS as a proficiency testing provider for HIV serology could improve. o 43 of 43 participants provided feedback. 42 participants found the NLHRS HIV serology quality assurance program to be satisfactory. One participant did not find the NLHRS HIV serology quality assurance program to be satisfactory to their need (Figure 3). o 9 participants provided no comment when asked to provide suggestions for improvement and 11 participants are happy with the current format. o An overwhelming response of allowing the user to print their results before result submission was identified (Figure 4). 45 40 35 # of participants 30 25 20 15 10 5 0 Yes Did you find the NLHRS QAP to be satisfactory No Figure 3: Participant s feedback for the NLHRS as a PT provider 8 7 6 # of participants 5 4 3 2 1 0 Able to print your results before submission More user friendly website A French version Increase the volume of panel sample Streamline the question for results entry Provide shipment details on CNPHI website` Areas that the NLHRS could improve upon based on the participant's feedback Provide HIV2 reference material Figure 4: Participant s suggestions for improvements in the NLHRS HIV serology QAP NLHRS HIV Serology QA Program Revised Final Report 20180122Panel 2017Oct27 Page 5 of 14

Legend: Major Intermediate Minor Table 3: 2017Oct27 HIV Serology Panel final status reported from participants using screening assay only. LAB SAMPLE A HIV2 Ab Positive SAMPLE B Negative SAMPLE C HIV1 Ab Positive SAMPLE D Negative SAMPLE E HIV1 Ag Positive HV04 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV05 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV07 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV12 HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Negative HV14 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV17 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV23 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV24 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV26 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV27 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV28 HIV1/2 Ab Positive¹ HIV1/2 Ab Negative¹ HIV1/2 Ab Positive¹ HIV1/2 Ab Negative¹ HIV1/2 Ab Negative¹ HV30 HIV1/2 Ab Positive¹ HIV1/2 Ab Negative¹ HIV1/2 Ab Positive¹ HIV1/2 Ab Negative¹ HIV1/2 Ab Negative¹ HV31 HIV1/2 Ab Positive¹ HIV1/2 Ab Negative¹ HIV1/2 Ab Positive¹ HIV1/2 Ab Negative¹ HIV1/2 Ab Negative¹ HV43 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV44 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV45 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV48 HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Negative HV49 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV50 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV53 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV54 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV55 HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Negative HV56 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV57 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV59 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV63 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV64 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV68 HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV74 HIV1/2 Ab Positive¹ HIV1/2 Ab Negative HIV1/2 Ab Positive¹ HIV1/2 Ab Negative HIV1/2 Ab Negative HV76 HIV1/2 Ag/Ab Positive 1 HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ HV79 HIV1/2 Ab Positive¹ HIV1/2 Ab Negative¹ HIV1/2 Ab Positive¹ HIV1/2 Ab Negative¹ HIV1/2 Ab Negative¹ HV80 HIV1/2 Ag/Ab Positive HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive HIV1/2 Ag/Ab Negative HIV1/2 Ag/Ab Positive¹ ¹ Further action recommended by participant; Refer to reference/provincial laboratory for further testing or Request a followup sample. NLHRS HIV Serology QA Program Revised Final Report 20180122Panel 2017Oct27 Page 6 of 14

Legend: Major Intermediate Minor Table 4: 2017Oct27 HIV Serology Panel final status reported from participants (includes the NLHRS) using screening and confirmatory assays. LAB SAMPLE A HIV2 Ab Positive SAMPLE B Negative SAMPLE C HIV1 Ab Positive SAMPLE D Negative SAMPLE E HIV1 Ag Positive HV01 HIV2 Ab Positive 2 HIV1/2 Ag/Ab Negative 2 HIV1 Ab HIV1/2 Ag/Ab Positive2 Negative 2 HIV1/2 Ab Negative1,2 HV02 HIV2 Ab Positive 2 HIV1/2 Ag/Ab Negative 2 HIV1 Ab HIV1/2 Ag/Ab Positive2 Negative 2 HIV1/2 Ab Negative1,2 HV03 HIV2 Ab Positive 1,2 HIV1/2 Ag/Ab Negative 2 HIV1 Ab HIV1/2 Ag/Ab Positive2 Negative 2 HIV1/2 Ab Negative1,2 HV13 HIV2 Ab Positive 1,2 HIV1/2 Ag/Ab Negative HIV1 Ab Positive 2 HIV1/2 Ag/Ab Negative HIV1/2 Ab negative HIV1 Ag Negative HIV1 Ag Negative HIV1 Ag Positive 1 HV15 HIV2 Ab Positive 2 HIV1/2 Ab Negative 2 HIV1 Ab Positive 2 HIV1/2 Ab Negative 2 HIV1/2 Ab Negative 2 HV16 HV18 HV19 HIV2 Ab Positive 2 HIV2 Ab Positive 1,2 HIV2 Ab Positive 1,2 HIV1/2 Ag/Ab Negative 2 HIV1 Ab HIV1/2 Ag/Ab HIV1/2 Ab negative Positive2 Negative 2 HIV1 Ag Positive 1 HIV1/2 Ag/Ab Negative 2 HIV1 Ab HIV1/2 Ag/Ab Positive2 Negative 2 HIV1/2 Ag/Ab IND1,2 HIV1/2 Ag/Ab Negative 2 HIV1 Ab HIV1/2 Ag/Ab HIV1/2 Ab Negative 1.2 Positive1,2 Negative 2 HIV1 Ag Positive HV20 HIV2 Ab Positive 1,2 HIV1/2 Ag/Ab Negative 2 HIV1 Ab HIV1/2 Ag/Ab Positive1,2 Negative 2 HV21 HIV2 Ab Positive 1,2 HIV1/2 Ag/Ab Negative 2 HIV1 Ab HIV1/2 Ag/Ab Positive1,2 Negative 2 HV22 HIV2 Ab Positive 1 HIV1/2 Ag/Ab Negative 2 HIV1 Ab HIV1/2 Ag/Ab Positive2 Negative 2 HV75 HIV2 Ab Positive, HIV1/2 Ag/Ab HIV1 Ab Positive HIV1/2 Ag/Ab HIV1 Ag Negative Negative 2 HIV1 Ag Negative Negative 2 HIV1/2 Ag/Ab Positive1,2 HIV1/2 Ab Negative1,2 on result 1,2 HIV1/2 Ag/Ab Negative HIV1 Ag Positive 1 Further action recommended by participants; Refer to provincial/reference laboratory for further testing or Request a followup sample 2 Did not performed the stand alone HIV1 p24 testing to confirm the presence of HIV1 p24 antigen Results Return rate Results were returned from 100% of participants excluding the NLHRS (43/43). HV64 submitted results after the submission deadline. Group Analysis (Excluding the NLHRS) 2017Oct27 Panel (Table 3 and Table 4) o Sample A (HIV2 Ab Positive) 43/43 participants provided either a correct serology status and/or recommendation HV19: Participant performed HIV Ab confirmatory testing but did not provide the result of the confirmatory test to support the serology status reported HV24: Participant performed a 4 th gen EIA for screen testing but did not provide the HV80: Participant did not provide a recommendation for further testing or requesting a followup sample due to unresolved serology status HV74: Participant performed 4 th gen EIA for screen testing but did not provide the NLHRS HIV Serology QA Program Revised Final Report 20180122Panel 2017Oct27 Page 7 of 14

Results (continued) o Sample B (HIV1/2 Ag/Ab Negative) 43/43 participants provided either a correct serology status and/or recommendation HV24: Participant performed 4 th gen EIA for screen testing bud did not provide the results to support the serology status reported HV74: Participant performed 4 th gen EIA for screen testing but did not provide the o Sample C (HIV1 Ab Positive) 43/43 participants provided either a correct serology status and/or recommendation. HV19: Participant performed HIV Ab confirmatory testing but did not provide the result of the confirmatory test to support the serology status reported HV24:Participant performed 4 th gen EIA for screen testing but did not provide the HV80: Participant did not provide a recommendation for further testing or requesting a followup sample due to unresolved serology status HV74:Participant performed 4 th gen EIA for screen testing but did not provide the o Sample D (HIV1/2 Ag/Ab Negative) 43/43 participants provided either a correct serology status and/or recommendation HV24: Participant performed 4 th gen EIA for screen testing but did not provide the HV74: Participant performed 4 th gen EIA for screen testing but did not provide the o Sample E (HIV1 Ag Positive) 41/43 participants provided either a correct serology status and or recommendation HV15: Missed the HIV1 Ag because it only utilize HIV Ab confirmatory testing HV24: Participant performed 4 th gen EIA for screen testing but did not provide the HV74: Missed the HIV1 Ag (ran 3 rd gen) and did not provide recommendation/refer to reference/provincial laboratory for further testing and did not provide results to support the serology status reported NLHRS HIV Serology QA Program Revised Final Report 20180122Panel 2017Oct27 Page 8 of 14

Results (continued) Failed to enter required result of the assay: HV19, HV24, HV74 HV19 reported the final HIV1 serology status of HIV Ab on Sample A and C but failed to provide the results to support the final serology status reported. HV24 and HV74 reported the final HIV serology status of on Sample A, B, C, D and E but failed to provide the results to support the final serology status reported. Inability to detect a potential preseroconversion sample: HV15, HV74 HV74 continued to use a 3 rd Generation EIA without supplementing their testing with a standalone HIV1 p24 Ag test was unable to detect the HIV1 Ag in Sample E which led to misinterpretation and was reported as false negative. HV15 did not supplement their testing procedure with the stand alone HIV1 p24 Ag test as well and was unable to detect the HIV1 Ag in Sample E. No recommendation for samples with unresolved serology status : HV80 HV80 did not provide a recommendation for panel member A and C with an unresolved status. It was screened reactive on 4 th gen but did not recommend for a follow up testing or refer to a provincial or reference lab to resolve the status of the sample. Discussion In this panel, the NLHRS noticed that the BioRad Geenius HIV1/2 Supplemental Assay is the only assay used for HIV confirmatory testing. The NLHRS noted that the remaining participants previously using the BioRad HIV1 Western Blot have switched over to the BioRad Geenius HIV1/2 Supplemental Assay. This addressed the issue raised in previous reports on the ability of identifying HIV2 infection and the poor performance of the HIV1 Western Blot. The inability to diagnose acute infection (HIV1 Ag positive, HIV1 Ab negative) for laboratories that continue to use 3 rd generation EIA assays as their primary screening method was noted in the 2016Apr21 HIV Serology report. This issue is highlighted again in this panel as well as the previous panels. Two participants were flagged for the inability to detect HIV1 Ag in sample E. One participant was flagged for the inability to detect HIV1 Ag because they use a 3 rd generation EIA as their only screening method. The other participant was flagged because they did not supplement their testing with a standalone HIV1 p24 kit to detect the presence of HIV1 p24 antigen. NLHRS HIV Serology QA Program Revised Final Report 20180122Panel 2017Oct27 Page 9 of 14

Discussion (continued) Two participants have failed to detect the HIV1 Ag in more than one panel. The inability to detect a preseroconversion (acute) infection which would result in a high viral load and increased transmission capacity could potentiate secondary transmission resulting in negative public health implications. These 2 participants should consider switching to a 4 th generation EIA as their primary screening method or supplementing their testing with a standalone HIV1 p24 kit like the BioRad Genscreen p24 kit or the biomerieux VIDAS HIV p24 kit to detect the presence of HIV1 p24 antigen. In addition, the postanalytical transcription errors that were identified in the previous panel did not occur again in this panel; however, the NLHRS noticed that almost half of the participants do not use external quality control materials when performing their assay. The NLHRS recommends that laboratories use external quality control material in their testing. In this panel, the NLHRS asked the participants to provide feedbacks and suggestions for improvement in the HIV serology Quality Assurance Program. The NLHRS was pleased to hear from our participants of their opinion on the NLHRS HIV serology QAP. However, several areas were identified for improvements, such as allowing the participants to print their results before submission. The NLHRS will take the feedback and suggestions into consideration to improve the overall HIV serology quality assurance program. NLHRS HIV Serology QA Program Revised Final Report 20180122Panel 2017Oct27 Page 10 of 14

Conclusion External quality control material allows users to detect technical problems and lot to lot variations in assay sensitivity. The NLHRS would like to suggest to the participants that are currently not using external quality control material in their assay to consider implementing external quality control material into their workflow. Proficiency testing programs are designed not only to test the examination stage but the overall process in patient sample testing. As outlined in Appendix 3, errors in laboratory and medical testing can also occur during the preexamination stage which includes all elements related to specimen collection. The quality of HIV serology testing overall in Canada remains very high. We value each laboratory s participation in these QA panels and your suggestions for improvement. The NLHRS is committed to improve all aspect of the HIV serology proficiency testing program in order provide quality proficiency testing service to our participants If you would like to make an appeal, please submit your concerns to: nlhrslnsrv@phacaspc.gc.ca Thank you for your participation in the NLHRS HIV Serology QA Program Quality Assurance Program Coordinator Laboratory Chief National Lab for HIV Reference Services National Lab for HIV Reference Services Public Health Agency of Canada Public Health Agency of Canada Tel: (204) 7896522 Tel: (204) 7896527 NLHRS HIV Serology QA Program Revised Final Report 20180122Panel 2017Oct27 Page 11 of 14

(i) HIV1/HIV2 Ag/Ab Immunoassay Negative for HIV1/HIV2 Ab and p24 Ag HIV1/HIV2 Ag/Ab Immunoassay Reactive Appendix 1 CLSI M53 Algorithm I Repeat in Duplicate (/) Negative for HIV1/HIV2 Ab and p24 Ag (/) or (/) (ii) HIV1/HIV2 Ab Differentiation Immunoassay HIV1() HIV2() Positive for HIV1 Ab HIV1/HIV2 Ab Differentiation Immunoassay HIV1() HIV2() Positive for HIV2 Ab HIV1() HIV2() Positive for HIV Ab HIV1() HIV2() (iii) Nucleic Acid Testing NAT Positive for HIV1 RNA Negative for HIV1 RNA Appendix 1: Adaptation of the Clinical and Laboratory Standards Institute (CLSI) M53Criteria for Laboratory Testing and Diagnosis of Human Immunodeficiency Virus Infection: Approved Guideline Algorithm I. NLHRS HIV Serology QA Program Revised NLHRS Final HIV Report Serology 20180122Panel QA Program 2017Oct27 Revised Final Page Report 12 of 20180122Panel 14 2017Oct27 Page12 of 14

The National Laboratory for HIV Reference Services are Accredited to ISO 15189 and ISO 17043 Appendix 2: Characterization Summary of NLHRS Characterization of the 2017Oct27 HIV Panel Samples Sample Final Status biolytical INSTI HIV1/2 Rapid Test BioRad GS HIV Ag/Ab Combo BioRad GS HIV p24 BioRad GS HIV p24 Confirmatory BioRad GS HIV1 Western Blot Fujirebio INNO LIA HIVI/II Score BioRad Geenius HIV1/HIV2 Supplemental Assay B/D (Duplicate) A C E Negative HIV2 Ab positive HIV1 Ab positive HIV1 Ag positive HIV1/2 Ag/Ab Negatve HIV2 Ab positive HIV1 Ab positive HIV1 Ag positive Result NR R R NR Result Non Reactive Reactive Reactive Reactive Result Non Reactive Non Reactive Non Reactive Reactive Result Not Tested Not Tested Not Tested 100% neutralization Result Neg HIV IND HIV1 Neg gp160 gp120 p65 / p55 p51 / gp41 p40 / p31 p24 / p18 Result Neg HIV2 HIV1 Neg sgp120 gp41 p31 p24 p17 sgp105 gp36 Result Neg HIV2 HIV1 Neg gp36 gp140 p31 gp160 p24 gp41 CTRL NLHRS HIV Serology QA Program Revised Final Report 20180122Panel 2017Oct27 Page 13 of 14

The National Laboratory for HIV Reference Services are Accredited to ISO 15189 and ISO 17043 Appendix 3: Troubleshooting Troubleshooting; common causes of outlying and/or aberrant results in Serology and Molecular Laboratories. Type of Error Sample mix-up Transcription Outlying and/or Aberrant Results (random error) Outlying and/or Aberrant Results (systematic error) Possible Cause(s) Pre- Analytical Analytical Post- Analytical Can occur during specimen reception or testing. May result in outlying/aberrant results for one or all samples mixed-up. Incorrect test ordering by physician Incorrect shipment address Selecting the wrong assay for data entry Interchanging results for two or more specimens Entering incorrect results Entering values in the incorrect field (e.g., OD as S/Co) Entering values in the incorrect unit (e.g., IU/mL instead of log 10 copies/ml) Using a comma instead of a dot to denote a decimal point Selecting the incorrect assay interpretation or analyte Failure to recommend follow-up testing where necessary It is recommended all results that are manually transcribed or entered electronically be checked by a second individual to avoid transcription errors. Sporadic test results identified as outlying and/or aberrant can be classified as random events. Possible causes of random error include: Incorrect sample storage/shipping conditions Incorrect test method Insufficient mixing of sample, especially following freezing Poor pipetting Ineffective or inconsistent washing Transcription errors Cross-contamination or carryover Presence of inhibitors to PCR A series of test results identified as outlying and/or aberrant may be due to a systematic problem. Systematic problems may be due to: Reagents contaminated, expired or subject to batch variation Instrument error or malfunction Insufficient washing Incorrect wavelength used to read the assay result Cycling times too long/short or temperature too high/low Incubation time too long/short or temperature too high/low Insufficient mixing/centrifuging before testing Incorrect storage of test kits and/or reagents Contamination of master-mix, extraction areas or equipment Ineffective extraction process Degradation of master-mix components Suboptimal primer design (in-house assays) This table was modified from a report produced by the National Reference Laboratory (NRL), Melbourne, Australia. NLHRS HIV Serology QA Program Revised Final Report 20180122Panel 2017Oct27 Page 14 of 14