For hearing instruments 1
Why wireless accessories? Significant benefits in challenging listening situations 40% more speech understanding on the phone* Hear TV directly in full stereo quality Facilitate conversations in noisy environments (62% more speechrecognition with Roger)** *Appleton-Huber J, (2013) Phonak DECT CP1 cordless phone Field Study News. Phonak AG: 2013 **Linda Thibodeau, (2014) Comparison of Speech Recognition With Adaptive Digital and FM Remote Microphone Hearing Assistance Technology by Listeners Who Use Hearing Aids American Journal of Audiology, Vol23, 201-210, June 2014 25/04/2015 Assistive Listening Devices - Leuven
Why do many users miss this opportunity? Market survey results 60% of professionals do not promote or do not even mention wireless accessories 60% of users are unaware about additional add-on solutions 4/5 (80%) of them expected more information! 60% not aware 4/5 not aware but expect information 40% aware Possible reasons for not mentioning wireless accessories Additional effort Lack of confidence in demonstrating 100% clients *Data collected in North America and Europe indicates that demonstration and trial of accessories leads to higher purchasing rate (N = 299 hearing aid owners). 25/04/2015 Assistive Listening Devices - Leuven
Demonstration proves that hearing is believing* IF demo: The demonstration was helpful to understand the benefits of the accessory IF demo: The demonstration influenced my purchase decision 68% don t agree at all IF demo: The demonstration was helpful to use the accessory agree completely *Data collected in North America and Europe indicates that demonstration and trial of accessories leads to higher purchasing rate (N = 299 hearing aid owners). 25/04/2015 Assistive Listening Devices - Leuven
Trials are even better for the purchase decision* IF trial: IF trial: The The trial period trial period was helpful was helpful to use the to use accessory the accessory 6% 0% 19% 75% /1=don't don t agree agree at at all all /2 /3 IF trial: IF trial: The The trial trial period period influenced my purchase purchase decision decision 6% 0% 31% 93% 62% /4 /5 IF IF trial: trial: The The trial trial period was helpful to to understand understand the benefits the benefits of the accessory of the accessory IF trial: The demonstration made me try the accessory at home 6% 0% 31% 62% 6% 0% 6% 6% Sample 19% Size = Trial:16 62% Demo: 34-36 /6 /7 /8 agree completely IF demo: The demonstration was helpful to understand the benefits of the accessory 3% 0% 11% 0% 8% 3% 25% 50% IF demo: The demonstration influenced my purchase decision 12% 0% 3% 6% 0% 6% 6% 21% 47% IF demo: The demonstration was helpful to use the accessory 3% 0% 8% 3% 3% 22% 24% 38% *Data collected in North America and Europe indicates that demonstration and trial of accessories leads to higher purchasing rate (N = 299 hearing aid owners). 25/04/2015 Assistive Listening Devices - Leuven
Introducing the solution approach The solution approach in hearing health care is a holistic approach Based on a hearing and listening needs assessment, which includes the assessment of the hearing and listening situations, and a full audiological assessment, where a complete solution is recommended to the patient that aims to meet all listening and communication needs A single product approach will in most cases not meet all listening and communication needs
The Phonak Wireless Communication Portfolio The new wireless accessories for Venture and beyond
Let s take a look at phone solutions Phone Easy Call II DECT II Phonak Venture ComPilot II ComPilot Air II 25/04/2015 Assistive Listening Devices - Leuven
Phonak EasyCall
Phonak EasyCall The universal cell phone streamer Connect to ANY brand of phone with Bluetooth including non-smartphones Connect, Attach, Speak! 2 Versions: EasyCall II for Venture EasyCall for Spice/Quest
Phonak ComPilot II
Great new features! The multi-purpose streamer Integrated instant demonstration using the Hear The World song Directly call a preferred number feature 24 hours streaming time Volume control long press to reduce ambient noise during streaming RemoteControl App compatible
How the Environmental noise off works First microphone attenuation (e.g., -6 db) is set automatically during streaming Press and hold the streamer volume down (-) button 2 seconds Get the additional attenuation (e.g., -12 db) Total of -18 db SNR improvement of streaming vs. mic signal Volume +/- normally works in both settings Microphone attenuation 0 db -6 db -18 db No streaming Streaming 0 db -6 db -18 db Start player Volume down Long press Volume up Long press Stop player 25/04/2015 Assistive Listening Devices - Leuven
ComPilot Air II Pic_Office_Woman_ComPilot_Air_II_Squa re_s.tif (ID: 85086)
ComPilot Air II The clip-on audio streamer Neckloop-free design For Bluetooth connectivity Hearing aid remote control New Environmental noise off feature Robust and simple to use RemoteControl App compatible
Phonak DECT II cordless phone
DECT II Key benefits Ideal for home phone Improved speech understanding* Easy to operate Easy to demonstrate Display with easy-toread, large symbols Direct dial key Just one button-press! Easy-to-use keyboard *Appleton-Huber J, (2013) Phonak DECT CP1 cordless phone Field Study News. Phonak AG: 2013
Let s look at TV and music solutions Phonak Venture TV and music TVLink II 25/04/2015 Assistive Listening Devices - Leuven
Phonak TVLink II
The new TVLink II basestation Supports digital audio input formats Optical ( Toslink ) Coaxial ( SPDIF) HDMI is NOT supported Almost every TV has either/or Input signal automatically selected 1. Optical, 2. Coaxial, 3. Analog Fully backward compatible to previous ComPilot (Spice/ Quest)
Lets have a look at control solutions Phonak Venture Control Remote Control App PilotOne II 25/04/2015 Assistive Listening Devices - Leuven
Phonak RemoteControl App
How does it work? No direct fitting required Automatically gets information from the streamer Phonak ComPilot II + or Pair of Phonak Venture hearing aids Phonak ComPilot Air II 25/04/2015 Assistive Listening Devices - Leuven
Its all about the features Bluetooth pairing Configuration of streamer Individual L/R volume control Speech in 360 Direct selection of available audio source
Phonak PilotOne II Adjusts volume and program settings of Phonak hearing aids Four large and tactile buttons Uses standard alkaline battery
Let s have a look at conversation solutions Conversation Phonak Venture RemoteMic Roger Inspiro Roger Clip- On Mic Roger Pen 25/04/2015 Assistive Listening Devices - Leuven
Listening over distance
The Phonak RemoteMic V2.0 ComPilot, ComPilot II and ComPilot Air II compatible New default volume level 8 (previously 11) Ideal for a distant speaker over large distance up to 20 m (60 ft)
Roger technology Based on a new micro Chip 6.8 million transistors Allows for ultra low acoustic delay and reliable long-range broadcast Operates on 2.4 GHz band (ISM), with intelligent adaptive protocols Audio bandwidth up to 7300 Hz Privacy is guaranteed
Why hearing aids are sometimes not enough NOISE Loud bar StereoZoom Noisy restaurant Directional Quiet environment Omni Microphone Phonak RemoteMic Face to face DISTANCE 10 meters 25/04/2015 Assistive Listening Devices - Leuven
Roger microphones Roger for education Roger for adults, teens and toddlers Roger Inspiro Roger Pen/ Roger EasyPen Roger Clip-On-Mic
Design-integrated Roger receivers
Roger X 25/04/2015 Assistive Listening Devices - Leuven
Roger MyLink
Roger Focus Because every child deserves the chance to focus
So let s put it all together again
Overview of the Phonak Wireless Communication Portfolio Phone Conversation EasyCall II DECT II Phonak Venture RemoteMic Roger Inspiro Roger Pen Roger Clip- On Mic Control TV and music ComPilot II ComPilot Air II TVLink II Remote Control App PilotOne II 25/04/2015 Assistive Listening Devices - Leuven
Wireless Technologie...it s not that difficult!
k.visser@phonak.be Thank you