Identification of human factors criteria to assess the effects of level crossing safety measures

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VTT TECHNICAL RESEARCH CENTRE OF FINLAND LTD Identification of human factors criteria to assess the effects of level crossing safety measures The 7th Annual Scientific Seminar of the Nordic Traffic Safety Academy Anne Silla, VTT, Finland Grigore M. Havârneanu, UIC, France

Background Breakdown of significant accidents per type (EU-28, 2011 2015) Relative share of fatalities per victim category among all fatalities (EU-28, 2011 2015) Source: European Agency for Railways (ERA, 2017) 21/05/2018 Nordic Traffic Safety Academy 2

SAFER-LC project Improve safety and minimize risks at and around level crossings (LCs) Focus on technical solutions (early detection, communication between vehicles) Focus on human processes (adapt the infrastructure to end-users, human centred measures, VRUs) Develop a toolbox which will integrate all the project results and solutions 21/05/2018 3

Objectives To identify and define a set of criteria against which the measures targeted to improve the safety of level crossings can be objectively evaluated Focus on criteria that are measurable and quantifiable Qualitative criteria as an addition 21/05/2018 4

Important concepts Self-explaining refers to the clear and good design of the safety measures implemented at the LC which supports adequate situation awareness. Linked to the cognitive level of the LC user (easily perceived and understood by the user) Forgiving means that the safety measures implemented at a LC include appropriate measures to counteract road user misbehaviour, and if a misbehaviour occurs, the system is able to mitigate the consequences Linked to the actual behaviour (action) of the LC user (easily compensates for misuse or misbehaviour) 21/05/2018 5

Method Analysis of HF in LC safety systems Review of LC safety related literature from human factors viewpoint Analysis of relevant theories Models of human information processing Models of attention Hierachical behavioural models Errors and violations Risk theories and models of risky decision making Analysis of relevant assessment frameworks Railway trespassing and suicides Assessment of LC safety measures ITS for cars 21/05/2018 Nordic Traffic Safety Academy 6

Analysis of HF in LC safety systems Indicator category Personal conditions Distraction and inattention Conspicuity of LCs and trains Lack of knowledge Inaccurate risk perception Deliberate risk-taking behaviour Information about the context Indicator Gender, age, disability, substance use Tiredness, stimuli overload, external and internal distraction Conspicuity, visual contrast, crossing angle, sight distances, signs Traffic rules, signalling, correct action, general knowledge of LCs Risk perception, familiarity with the place, frequent user, perception of train speed and distance Frustration and impatience, risk-seeking personality, low cost of fines, signal unreliability Time of day, weather conditions, infrastructure layout, LC setting 21/05/2018 7

Theoretically driven criteria Criterion Impact on safe behaviours Impact on unsafe behaviours (involuntary) Impact on unsafe behaviours (voluntary) Impact on the user s needs / motivations Impact on user s habits Impact on VRUs Level of self-explaining nature Definition Positive behavioural adaptation when approaching a LC Positive or negative effect on the errors committed by road users or rail users Positive or negative effect on the risky behaviours and violations committed by road users at LC (mostly at active LCs) How the measure integrates the needs of different road user categories How the measure is able to break the unsafe routines of frequent LCs users How the measure is adjusted to the vulnerability of road users such as pedestrians and cyclists Level of implicit understanding of the measure by the end-user (i.e. easy to perceive and understand) 21/05/2018 8

Criteria from previous assessment projects Criterion Effect mechanism Feasibility to different LCs Target of safety effects Circumstances where the measure is most effective Short-term effect on road user behaviour Long-term effect on road user behaviour Reliability of the system Integration with road/railway environment, other safety measures Acceptance (LC users, railway staff, people living nearby etc.) Definition Type of impact expected with the intervention Types of LCs that the measure applies to Categories of users who are targeted by the measure Circumstances where the measure is most effective or when it becomes ineffective Direct effects of the implemented safety measure on road user behaviour Indirect effects of the implemented safety measure on road user behaviour on a more long-term Estimates if the users trust the system and how they know that it is fail-safe Describes how the measure is integrated with the road/rail environment other measures or interventions Provides an estimate of how well the measure is accepted by the public and relevant stakeholders 21/05/2018 9

Criteria selected for HF assessment tool Background classification criteria Feasibility for LC type Feasibility for environmental conditions Feasibility for type of user Feasibility for user characteristics / personal conditions Intended effect mechanism Estimation of short term effects of road user behaviour on safety (Direct, immediate reactions to safety measures) Criteria to assess the behavioural safety effects Conspicuity factors Cognitive factors Rule knowledge Decision-making Criteria to assess the user experience and social perception Acceptance Trust in the system (Reliability) Level of self-explanatory nature (Usability) Other assessment criteria Integration with road and railway environment, other safety measures Estimation of long term effects of road user behaviour on safety (These involve learning processes and experiences leading to behavioural adaptation or indirect effects on road user behaviour) 21/05/2018 Nordic Traffic Safety Academy 10

Background classification criteria Factor Description Indicators Feasibility for different LCs Feasibility for environmental conditions Feasibility for types of user Feasibility for user characteristics / personal conditions Types of LCs where the measure can be implemented Particular environmental conditions affecting perception or behavioural adaptation of road user Circumstances in which the measure is most effective Categories of LC users who are targeted by the measure Factors related to socio-demographic characteristics of the user, personal conditions, or relevant individual traits Specifies if the measure can be adjusted to vulnerable categories such as children or people with disabilities etc. Improves the conspicuity of train or LC Control the access to LC Type of effect mechanism via which the Reduces the approach speeds of vehicles Increases the awareness of correct behaviour and dangerousness of LC safety measure is expected to have an Improves the physical environment of LC effect on safety Improves the possibilities of vulnerable road users to cross LC safely 21/05/2018 Provides up-to-date information about the status of LC 11 Supports the LC safety actions Intended effect mechanism Passive LCs without any warning devices Active (manual) Active LCs with barriers / light and sound warning / other warning devices / traffic lights LCs with low vehicle traffic / high vehicle traffic / paved road / gravel road / availability of electricity / low usage or not used at all Other Time of the day Weather conditions Territory / Setting of the LC (urban/rural) Infrastructure layout (section of the road, path for pedestrian, orientation of the LC) All road users MRU (car, motorbike etc.) VRU (cyclist, pedestrian) Gender Age (all ages, children, elderly etc.) Disability Under influence (e.g. alcohol, drugs, medication) Under skill impairing states (e.g. fatigue, stress) Risk-seeking personality

Criteria for behavioural safety effects Area of psychological function involved Detection (focus on visual and auditory perception) Identification (focus on attention and workload) Rule knowledge (focus on knowledge retrieval) Decision-making (focus on risk perception, subjective judgment, and motivational factors) Indicator (i.e. behavioural output that can be measured as dependent variable to assess the safety effect) Detectability of approaching LC and / or train Speed and timing of detection Prevalence of errors Number of errors (i.e. perception) / correct detections Road users workload Road users focus of attention (focus on other road users and/or road) Looking left and right (yes/no, how often) Timing of reactions Prevalence of errors Type and number of errors (e.g. attention, memory etc.) Correct action to the correct hint / cue Knowing the hint / cue from the traffic rule / traffic sign etc. Knowing required behaviour (i.e. what to do when you detect the hint / cue) Prevalence of errors Number of errors / correct replies Prevalence of violations Type and number of violations Risky behaviours and prevalence of violations Type and number of violations (at active LC) Speed choice / Approach speed (at passive LC) (+/- km/h) Trajectories Verification behaviours for frequent users Time to collision (TTC) when a train is coming Interaction with other road users Factors influencing the behavioral effect Conspicuity factors Sight distances Signs Crossing angle Cognitive factors Tiredness / fatigue Overload with stimuli External and visual distraction Personal characteristics Gender, age, disability Use of addictive substances Knowledge and understanding of the correct action Subjective risk estimates and cognitive biases Perception of probability Perception of dangerousness Perception of legal consequences Perception of cost-benefits Motivational factors (Individual incentives) Personal characteristics Prevalence of errors Personality of the road user Type and number of errors (e.g. biased decision) Frustration and impatience 21/05/2018 Nordic Traffic Safety Academy Suicide or vandalism 12

Criteria to assess user experience and social perception Factor Description Indicators Acceptance Trust in the system (Reliability) Level of self-explaining nature (Usability) Provides an estimate of how well the measure is accepted by the public and relevant stakeholders: e.g. road users, railway operator, rail infrastructure manager, train drivers, people living nearby, authorities, government. Estimates if the users trust the system and how they know that it is fail-safe Estimates to what extent the configuration / design of the safety measures is easy to perceive, understand and use by the road user (e.g. no language barriers to understand the signage) Subjective self-report measure from the available categories of respondents (Likert scale) Subjective self-report measure from the road users (Likert scale) Subjective self-report measure from the road users (Likert scale) Easily perceived, understood and used by all road users Easily perceived, understood and used by children, the elderly or the disabled 21/05/2018 Nordic Traffic Safety Academy 13

Other assessment criteria Factor Description Indicators Integration with road and railway environment, other safety measures Describes whether there are any problems with the integration of the safety measure with the road and railway environment and how easily it can be combined with other preventative measures or interventions No problems expected Only minor problems that can be solved Major problems expected 21/05/2018 Nordic Traffic Safety Academy 14

Assessment of safety effects Background classification criteria Feasibility for LC type Feasibility for environmental conditions Feasibility for type of user Feasibility for user characteristics / personal conditions Intended effect mechanism Definition of target / relevant accidents Identification of locations and circumstances where the measure can be implemented and is effective + Statistics X % of European LCs X % of accidents in target LCs Criteria to assess the behavioural safety effects Conspicuity factors Cognitive factors Rule knowledge Decision-making Criteria to assess the user experience and social perception Acceptance Trust in the system (Reliability) Level of self-explanatory nature (Usability) Other assessment criteria Integration with road and railway environment, other safety measures Identification of changes in road user behaviour + Literature Estimate on safety effects (reduction of relevant accidents) < 5% 5 20 % 20 50 % > 50% Not known Estimate on prevented LC accidents (or fatalities); needed for CBA 21/05/2018 15

Next steps Design and evaluation of (low-cost) measures aiming to improve the safety of LCs Existing measures Design of new measures and/or upgrade of existing ones Application of the assessment tool Adjustment and improvement of HF assessment tool based on the feedback from field pilots 21/05/2018 16

Thank you for your attention! SAFER-LC Mid-term Conference 10 October, Madrid at FFE HQ More information www.safer-lc.eu Contact info@safer-lc.eu #SAFERLC on social media anne.silla@vtt.fi havarneanu@uic.org 21/05/2018 Nordic Traffic Safety Academy 17