Dutch consumers association with members Since 1953 Mission: to defend consumers rights and help them make informed choices

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Health claims & communication Henry Uitslag Food Policy Adviser, Dutch Consumers Organisation Member of Food Expert Panel of BEUC De Consumentenbond Dutch consumers association with 500.000 members Since 1953 Mission: to defend consumers rights and help them make informed choices - Tests and comparative information - Advocacy, campaigning and lobbying (founding member of BEUC and Consumers International) - Advice Media: Consumentengids, Gezondgids, Reisgids, Geldgids, Digitaalgids, Consumentengids Online 1

BEUC Study on Labelling (3000 people: Germany-Denmark-Spain-Hungary-Poland, 2005) Claim is a very effective marketing tool Claims can be easily located, but provide only a partial and often misleading description of the product (80% find claims easy to locate) The majority of consumers trust the claims on the package (65% trust the claim because of trust for the brand) >50% of consumers admitted that nutritional claims lead them to buy a product 1/3 stated that nutritional claims lead them to consume more of the product Majority of consumers rely on claims when making food choices 3 The need for a regulation on claims Situation in The Netherlands before 2006 Voluntary evaluation of substantiation of health claims by independent experts: 9 claims approved;? claims rejected;? claims not assessed at all; no check on wording e.g. some evidence on barrier function of intestines -> good for resistance. Voluntary evaluation by self regulatory organisation KOAG KAG: only assessment of wording: no medicinal claims; suggestion that scientific substantiation is also evaluated which is not the case. Dutch advertising code (member of EASA): Not proactive Scientific evidence usually checked by independent experts Only warnings 2

The need for a regulation Claims regulation big improvement Mandatory evaluation of substantiation of health claims by independent experts: Result: many claims rejected by EFSA; Claims only permitted on products that fulfill certain nutritional criteria; Easier to enforce EFSA communication Consumer organisations: Can use EFSA database with claims to check whether claims are valid; Can publish EFSA opinions in their magazines & on websites Can use EFSA opinions when filing complaints to authorities Problem: the list of general function claims is still not published in a regulation 3

EFSA evaluation and adoption by committee Consumer organisations: Support for EFSA s procedures on evaluation of evidence Support for EFSA to publish batches Real innovation will be rewarded Objective: regaining consumers trust in food products Worries about: Wording: understandable and not too flexible; All remarks by EFSA to be taken into account by Standing Committee and to be included in the Community register; Relevance of approved claims Criticism on the EFSA evaluation 4

Flexible wording & suggestions: Immune system? Relevance 5

Relevance of claims Claims that might be scientifically sound, but meaningless (and not harmless!): - Sodium aids the absorption of nutrients during digestion (such as the active transport of nutrients and water from the gut) - proteins provide energy to the body The need for strict nutritional profiles 6

The need for strict nutritional profiles Conclusions and suggestions EFSA approach claims evaluation welcomed by consumer organisations Dialogue is OK but criticism that is not substantiated is harmful to the process and could harm consumer confidence EFSA to consider clear advice on the usefulness of claims EFSA advice on nutrient profiles could have gone further Interpretation issues to be resolved: Wording ánd suggestion should reflect the scientific evidence; Target populations should be adequately mentioned on the label 7