PROVIDER COUNCIL Member Representation

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Committee Member PROVIDER COUNCIL EXECUTIVE BOARD MEETING Agency PROVIDER COUNCIL Member Representation Ashley Jacobs InnerVision Inc, Cultural Competence X Sarah Angotti Novant Health Hospital X Sherille Barber Barber Therapy & Associates Independent Practitioner X Kelly Husn Bayada Home Health Care GCQI X Jalali Kerr Kerr Homes, Inc. I/DD X Denise Derkowski Community Alternatives I/DD Melissa Quick MCT Community Collaborator Heather Drum Anuvia Substance Abuse X Theo Roach Oasis Clinical Care LIP/Outpatient Allison Wilson Monarch CCC Eduardo Villavicencio InnerVision MH Adult X Libby Safrit Teen Health Connection Community Collaborator X Craig Bass Alexander Youth Network MH - Child X Chuck Hill RHA MH Adult Devon (Smith) Cornett DDR, Inc. I/DD X Valencia Davis CCPGM CCNC Integrated Health X Victor Armstrong Carolinas Health Systems Hospital X Nicole McKinney Cardinal Innovations Meck COC MCO X Sharisse Johnson Cardinal Innovations Meck COC MCO X Dana Frakes Cardinal Innovations Meck COC MCO X Beverly Corpening Cardinal Innovations Meck CFAC CFAC X Nadine Lewandowski Access Family Services LIP/Outpatient X Robyn Codrington Inner Strength Counseling Services, PLLC LIP/Outpatient X Alternate Representation/ Non- Voting Members/Guests Present Absent Name of Representative Provider Agency 1

Welcome Welcome, Introductions and Overview Mecklenburg Provider Council Executive Board Meeting Discussed Bi-Laws - President, VP, & Secretary remain in place Previously, organization was represented by seat Currently - Voting in of person vs Agency VP would have to step in. If VP left - how would that be handled?60 60-90 day transition Different if a person resigns vs if separated from role for unethical reasons; however, these details may not be public information. If organization reaches out to network - looking at continuity of council Meeting Minutes Craig Bass will develop language for contract and send to all board members Get feedback and Devon & Ashley will take to Regional Council Can only serve in area that you are contracted with Regional Council President & VP from all regions Cultural Competence chair Network Manager Sr community executive Director of network Robyn discussed issue of how do we do things as a Board member Communication with provider Survey comes from Board vs Cardinal? More objective feedback Attendance vs participation Take the time - preparation time Ask questions Craig Bass- language for contract. Ashley and Devon will take to Regional Council. 2

Check Cardinal Website Look at InfoSource Knowing who's in the network Information is coming from us - proposal to move meeting from monthly to quarterly - but typically strong opposition Motivator not party of contract Create subcommittees - consider/be aware of possible fear of retaliation by agencies Attendance at General council meeting Frequently asked questions InfoSource - adding a section trending topics Trends of what we've heard Not getting answers to the questions Trust issues Break out groups - created a community Left a stack of things on the table where you could write your questions down Accountable to questions Talk about how it was important to our discipline Format or a way to present questions - not going to lead to contract being in jeopardy Devon & Ashley share questions with Board - No standardization, no transparency UM has posted dates for training Who will represent council? 3

BOARD DISCUSSION Meaningful Info in meetings- If I miss the meeting, I am missing out InfoSource - idea to add to regular info trending topics - What is our collection option? Where do we send the info? The bigger problem 0- recognized or unrecognized great of what Cardinal will do to entity bringing issue to the table (TRUST) InforShare takeaway - Breakout groups for specific groups Cards left to ask questions bring the questions to council and position ourselves to be helpful to the members on the council and to the network providers Potential to bring back the subcommittee to the council - utilize council members to address service specific questions from Network council Make meteor providers aware of their Rep & how to reach out to...in General membership meeting and through e- mail distribution. & Spanish speaking Licensed Clinicians - how do we reach them? How do we access materials needed for them? Area specific processes to implement in our network (we can take this to Regional) Council Agenda Development Add info re: major council/committee meetings Having our reps attending to update/take items Provider Council - Global CQI representative 4

Cultural Competency Core Communication Standardization Transparency Actions Survey Monkey - use of our distribution list Discuss the Agenda for General Membership Meeting Meet every other month Network Council will meet every other month have October meeting skip November and meet in December Vote taken an approval Elections in November at General Membership meeting General membership meeting every other month starting in December September shared nominations Cancel October meeting Meet in November Motion made for Board members to attend the general membership meeting Part of survey - Communication Board Meetings October December February 5

General membership September October November - elections propose every other month next meeting January Time will not change S Tryon Cardinal office Board members to attend general membership meeting Motion to add Substance abuse representative Vacant IDD seat Survey Monkey What population do you service? Would you prefer to have break out groups at the general membership meeting? Would you like to add your contact info to the e-mail distribution group? How frequently would you like to meet - General Membership Meeting? Categories Service gaps Service initiatives Service access Provider Satisfaction Service Access Comfort level with approach Comfort level with response Heather will draft questions and will present to council in October meeting. Proposed threats Decreased rates on horizon 6

Increased work on providers Quality of Service Delivery/Paperwork required Documentation manual Preparation for next month- 21st General membership meeting Opening up floor for nominations Strengthen our interactions/face to face time with general membership Survey monkey - 262 providers in Mecklenburg. Adjournment Meeting adjourned at 4:11 PM Next Meeting Next meeting on October 11, 2016 7