Low Income Pool - Primary Care Access /ER Diversion Update

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Low Income Pool - Primary Care Access /ER Diversion Update Presentation to LIP Council November 14, 2012

Primary Care Access for Low Income Population Problem: Access to Primary Care Services for uninsured and underinsured patients are often limited. Over 50 million uninsured in US in 2010 Result: Patients do not receive regular care to help prevent and manage their health problems. Impact: Patients submit to Emergency room for primary care services, knowing that they will be seen regardless of ability to pay. 22,587, 28% LMHS ER Low Level Visits FY'10 10,937, 13% 48,198, 59% Medicare Medicaid, Charity & Uninsured All Other

Cost of Potentially Avoidable Hospital Admissions Patients that do not receive regular primary care service, disease management and preventive services are more likely to have complications that result in hospital admission. FY 2011 LMHS admitted 10,027 patients from the ER (25% of all ED Visits) were uninsured or underinsured (self pay, charity, Medicaid) LMHS spent $23 million to provide inpatient care to these patients. LMHS has spent approximately $35 $37 million per year on charity patients (virtually all cost in the hospital / ER setting, very little in primary care setting).

AHCA Low Income Pool Primary Care / ER Diversion Grant Purpose: to increase access to primary care services through a program that can reduce health spending and improve health status of the uninsured and underinsured persons in the community by reducing unnecessary ER visits and preventable hospitalization by providing disease management, improving patient compliance and coordinating service.. State FY 10/11: 1.5 million State FY 11/12: 1.5 million State FY 12/13: 1.5 million

Staffing Model Primary Care Physician 2 full time ARNP s - 4 Case Manager Community Care Coordinator Customer Service Reps Medical Assistant Part Time Rad Tech N. Ft. LPG United Way House - Primary Care Model Ambulatory Operations Manager oversees both Clinics State Workers to assist with Medicaid eligibility Social services provided by United Way, CCMI, Salvation Army, SWAFAS Locations: Dunbar Clinic (formerly run by Family Health Centers) opened May 11 North Ft. Myers (formerly operated as Convenient Care) opened Sept 11

Health Improvements Diabetes Management Outcomes 30 Day Readmission Rate Community Care Plan (CCP) Patients attending diabetes classes: 5% All Diabetes Patients: 14.9% Initial Hemoglobin A1C for CCP Patients attending diabetes classes: 8.8% Hemoglobin AIC at 3 month follow up appointment: 7.2% 1.6 point decrease = SIGNIFICANT IMPROVEMENT Each 1 % absolute reduction A1C levels is associated with a 37% decrease in risk of micro-vascular complications and a 21% reduction in the risk of any diabetes related complications or death.

Health Outcomes (cont.) Asthma Management 108 patients referred to Asthma Management Program Goal of 50% reduction in ED visits and admissions Actual reduction approximately 70% Lab Tests, Screenings, and other Ancillary Procedures 108 Screening Mammograms 2464 Lab Tests 75 Cardiovascular Tests 204 Radiology Diagnostic Procedures 94 units of Physical Therapy

Cost v Benefit Direct Cost vs. Direct Savings Clinic 1365000 Ancillary 375,000 Speciliast 215000 Total Costs 1,955,000 Reduction in ED Admissions 700 Reduction in Inpatient Days 3,500 Cost per Day Avoided 589 $ 2,061,500 Net Benefit $ 106,500

Low Income Pool New Intiatives Improve Health of Low Income Patient that are Obese (BMI >35) Providing Intensive Obesity Counseling Visits with Dietician Exercise Programs / Wellness Center Improve Health of Low Income Patients with COPD Identify Unassigned Patients discharged from hospital for follow up appointment / assignment to low income clinic PCP Provide COPD testing and pulmonary rehab for patients screened for COPD Provide alternatives to seeking ER Care for exacerbations Improve Health of Low Income Patients with Depression and Cardiovascular Disease Depression Screenings and follow up care provided to help patients with depression better manage their illness