HELP Conference HELP. March 27 28, Marriott Pittsburgh City Center. Course Directors: Jointly sponsored by: Hospital Elder Life Program

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Hospital Elder Life Program Tw e l f t h I n t e r n a t i o n a l HELP Conference HELP March 27 28, 2014 Marriott Pittsburgh City Center Pittsburgh, Pennsylvania Jointly sponsored by: The and the University of Pittsburgh School of Medicine Center for Continuing Education in the Health Sciences Course Directors: Chair, Department of Medicine, UPMC Shadyside Professor of Medicine University of Pittsburgh School of Medicine Pittsburgh, PA Professor of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School Milton and Shirley F. Levy Family Chair Director, Aging Brain Center Sarah Dowal, MSW, MPH Program Coordinator Hospital Elder Life Program The Aging Brain Center

Introduction This two-day international conference is designed to educate HELP teams regarding strategies for delirium prevention, using HELP to improve hospital-wide care of the elderly, and creating a climate of change. Expert clinicians and experienced members of the HELP sites will share evidenced-based information and clinical insights on selected topics regarding the influence of HELP, delirium updates, and the larger policy implications of care for the elderly. Updates on collaborative papers, expansion of the program and innovative site projects will also be presented. Hospital Elder Life Program Learning Objectives At the end of this course, participants should be able to: Understand how delirium impacts older adults in the hospital Describe how to successfully train, monitor, and retain HELP volunteers Recognize how to present the business case for HELP to hospital administration Describe the importance of mobilizing older adults in the hospital Appreciate new areas of the HELP program, including updates to the HELP website Continuing Education Credit This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint sponsorship of the University of Pittsburgh School of Medicine and the Hospital Elder Life Program (HELP). The University of Pittsburgh School of Medicine is accredited by the ACCME to provide continuing medical education for physicians. The University of Pittsburgh School of Medicine designates this live activity for a maximum of 11.41 AMA PRA Category 1 Credits. Each physician should only claim credit commensurate with the extent of their participation in the activity. Other health care professionals are awarded.11 continuing education units (CEU s) which are equal to 11.41 contact hours. A maximum of 1.0 AMA PRA Category 1 Credits or.10 CEUs will be awarded for attendance at the dinner presentation. Nursing The University of Pittsburgh School of Medicine s Center for Continuing Education in the Health Sciences and School of Nursing are collaborating in the development of this educational activity with Hospital Elder Life Program. Nurse participants successfully completing this learning activity (attending the full session, completing and submitting a program evaluation and a CE verification form) may receive up to a maximum of 11.41 contact hours. The University of Pittsburgh School of Nursing is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center s Commission on Accreditation. Social Work This program is offered for 11.5 hours of social work continuing education through co-sponsorship of the University of Pittsburgh s School of Social Work, a Council on Social Work Educationaccredited school and, therefore, a PA pre-approved provider of social continuing education. These credit hours satisfy requirements for LSW/ LCSW, LPC and LMFT biennial license renewal. For information on social work continuing education call (412) 624-3711. Meeting Location Marriott Pittsburgh City Center 112 Washington Place Pittsburgh, Pennsylvania 15219 Phone: (412) 471-4000, Fax: (412) 553-5252 Overnight Accommodations and Parking The conference has contracted a limited number of hotel rooms at the Marriott Pittsburgh City Center for our conference attendees. You may book a room by calling the hotel at (412) 471-4000 and stating that you are attending the Geriatric Medicine Conference. The room block is limited and only available until Wednesday, March 9, 2014 at 5:00 PM. Space cannot be guaranteed once the block expires or the block is filled, whichever occurs first. Room rates are $124.50 per night plus applicable taxes and fees. If you experience difficulty arranging your reservations, please call Krystal Golacinski at (412) 647-7050. Parking is on your own and not covered by conference tuition. The entrance is located on the side of the Marriott Pittsburgh City Center hotel. Note: Participants are welcome to remain and enjoy the continuing Update in Geriatric Medicine conference, which will adjourn Saturday at noon. The full agenda can be viewed at https://ccehs.upmc.com/liveformalcourses.jsf. There will be an additional registration fee of $85. Topics on Saturday, March 29, 2014 at the Update in Geriatric Medicine: Hearing and Deafness Ask the Radiologist Role of Medical Ethics in the Hospital Setting Assessment of Shoulder and Knee Pain Geriatric Dermatology ~ 2 ~

Schedule Thursday, March 27 7:30 am Registration and Continental Breakfast 8:15 am Welcome and 8:30 am Update on HELP and New HELP Website 9:30 am Keynote Lecture Mobility to Prevent Functional Decline Cynthia Brown, MD, MSPH 10:30 am Successful Management of Volunteers 11:50 am Lunch Volunteer Retention and Enhanced Volunteer Role Erin Stirling, RSW, MSW Volunteer Documentation and Training Using Technology Miriam Beattie, DNP, GNP-BC Management Schedule and Volunteer Shift Example Cathy Hoffman, BSN, RN-BC Focus on Mobility-volunteers Walking with Patients Susan Heisey, MSW, LCSW, ASW-G Symposium on Geriatric Psychiatry 1:00 pm Assessing Decision-Making Capacity * James D. Tew Jr., MD 1:35 pm Generalized Anxiety Disorder * Jordan F. Karp, MD 2:10 pm Late-life Depression * James D. Tew Jr., MD 2:45 pm Break 3:05 pm Delirium: Pearls and Pitfalls * 3:40 pm Management of Difficult Behaviors in Dementia * Patrick Zbasnik, MS 4:15 pm Update on Dementia * LalithKumar Solai, MD 4:50 pm Thursday Adjournment 5:30 pm Dinner Presentation and Speaker: Patient Safety * A maximum of 1.0 AMA PRA Category 1 Credits or.10 CEUs will be awarded for attendance at the dinner presentation. Schedule Friday, March 28 7:30 am Registration and Continental Breakfast 8:15 am How HELP Can Thrive Under Healthcare Reform Lynn Spragens, MBA 8:45 am Concurrent Sessions Breakout Session: Planning, Needs and Priorities for HELP Sites The Business Case for HELP and How to Present it to Administration 9:15 am (Switch Groups) Breakout Session: Planning, Needs and Priorities for HELP Sites The Business Case for HELP and How to Present it to Administration 10:00 am Update on HELP in Long-term Care Kenneth Boockvar, MD, MS 10:30 am Break 10:45 am New Sites Q&A (panel) HELP Implementation Interactive 11:45 am Recognitions Sarah Dowal, MSW, MPH and Noon Lunch 1:10 am News from HELP Central Sarah Dowal, MSW, MPH 2:30 pm Conference Adjournment * Plenary Session Combined with the Geriatric Conference Note: Participants are welcome to remain and enjoy the continuing Update in Geriatric Medicine conference, which will adjourn Saturday at noon. The full agenda can be viewed at https://ccehs.upmc.com/liveformalcourses.jsf. There will be an additional registration fee of $85. Schedule and speakers are subject to change. ~ 3 ~

Course Directors Chair, Department of Medicine, UPMC Shadyside Professor of Medicine University of Pittsburgh School of Medicine Pittsburgh, PA Professor of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School Milton and Shirley F. Levy Family Chair Director, Aging Brain Center Sarah Dowal, MSW, MPH Program Coordinator The Aging Brain Center Guest Faculty Miriam Beattie, DNP, GNP-BC Doctor of Nursing Practice Gerontological Nurse Practitioner Board Certified University of Utah, Division of Geriatrics Elder Life Nurse Specialist Salt Lake City, UT Kenneth Boockvar, MD, MS Associate Professor in the Brookdale Department of Geriatrics Adult Development at Mount Sinai School of Medicine Bronx, NY Cynthia J. Brown, MD, MSPH (Keynote Speaker) Associate Professor of Medicine Interim Director, Division of Gerontology, Geriatrics, and Palliative Care University of Alabama at Birmingham Birmingham, AL Susan Heisey, MSW, LCSW, ASW-G HELP Program Director Inova Fairfax Hospital Fairfax, VA Cathleen Hoffman, BSN, RN-BC Nurse Clinician/HELP Coordinator Wheaton Franciscan Healthcare Milwaukee, WI Lynn Spragens, MBA President, Spragens & Associates, LLC Durham, NC Erin Stirling, RSW, MSW Elder Life Specialist Hamilton Health Sciences General Hospital Ontario, Canada Local Faculty Jordan F. Karp, MD Associate Professor of Psychiatry, Anesthesiology, and Clinical and Translational Sciences Professor of Medicine LalithKumar Solai, MD Medical Director and Chief of Geriatric Psychiatry Service James D. Tew Jr., MD Assistant Professor of Psychiatry Patrick Zbasnik, MS Assistant Program Director Integrated Health and Aging Western Psychiatric Institute and Clinic of UPMC Local faculty are part of UPMC and/or the University of Pittsburgh School of Medicine in the metropolitan Pittsburgh, PA unless specified otherwise. Faculty for this activity has been required to disclose all relationships with any proprietary entity producing health care goods or services. ~ 4 ~

Registration Information Pre-registration All pre-registrations are due by March 23, 2014. Registrations after this date are accepted only as on-site registrations. Registering online is the quickest and easiest way to reserve your space at CCEHS conferences. Visit our online registration site at https://ccehs.upmc.com Scroll to the section on the web page Click the Registration button and enter all the requested information After registering, an electronic confirmation will be sent to the email address you provided us when you registered On-site Registration As of March 24, 2014, all registrations for this course are accepted only as on-site registrations. On-site registrants will pay $25 more than the late registration fee. A confirmation letter will be faxed, mailed, or emailed if registration is completed through the mail, fax, or email by the registration deadline. If you register online, you will receive an immediate email confirmation message. Please note: Registration is not complete until you receive this confirmation. If you do not receive this letter within 5-7 days of registration, please contact us at (412) 647-7050. Cancellation All cancellations must be in writing, via U.S. mail, email or fax. Tuition for cancellations postmarked or date stamped before March 10, 2014 will be completely refunded. After March 10, 2014 a $35 administrative fee will be assessed. No refunds will be made after March 22, 2014. Cancellation requests can be made to: Krystal Golacinski UPMC Center for Continuing Education in the Health Sciences Iroquois Building, Suite 302 200 Lothrop Street Pittsburgh, PA 15213-2536 Phone: (412) 647-7050 or (412) 647-8232 Fax: (412) 647-8222 Email: ccehsconfmgmt101@upmc.edu The UPMC Center for Continuing Education reserves the right to cancel this program if sufficient registrations are not received. In the case of cancellation, the department will fully refund registration fees. Registration Fees HELP Conference Attendees: $240 HELP Dinner Presentation Attendees: $ 50 Geriatric Medicine Conference Attendees: $ 85 Note: Participants are welcome to remain and enjoy the continuing Update in Geriatric Medicine conference, which will adjourn Saturday at noon. The full agenda can be viewed at https://ccehs.upmc.com. There will be an additional registration fee of $85. Special Needs Participation by all individuals is encouraged. Advance X notification of any special needs will help us provide better service. Please notify us of your needs at least two weeks in advance of the program by calling (412) 647-7050 or (412) 647-8232. Visit the Center for Continuing Education in the Health Sciences Web Site Our Internet address is: https://ccehs.upmc.com The UPMC Center for Continuing Education in the Health Sciences invites you to visit our web location. Receive information on CME programs, earn CME credits on the Internet, and access information about our formal courses and much more. Discover who we are and how you can contact us. Please visit our web location often to get updated information on upcoming programs. The University of Pittsburgh, as an educational institution and as an employer, values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Accordingly, as fully explained in Policy 07-01-03, the University prohibits and will not engage in discrimination or harassment on the basis of race, color, religion, national origin, ancestry, sex, age, marital status, familial status, sexual orientation, gender identity and expression, genetic information, disability, or status as a veteran. The University also prohibits and will not engage in retaliation against any person who makes a claim of discrimination or harassment or who provides information in such an investigation. Further, the University will continue to take affirmative steps to support and advance these values consistent with the University s mission. This policy applies to admissions, employment, and access to and treatment in University programs and activities*. This is a commitment made by the University and is in accordance with federal, state, and/or local laws and regulations. For information on University equal opportunity and affirmative action programs, please contact: University of Pittsburgh; Office of Affirmative Action, Diversity, and Inclusion; Carol W. Mohamed, Director (and Title IX, 504 and ADA Coordinator); 412 Bellefield Hall; 315 South Bellefield Avenue; Pittsburgh, PA 15260; 412-648-7860. For complete details on the University s Nondiscrimination Policy, please refer to Policy 07-01-03. For information on how to file a complaint under this policy, please refer to Procedure 07-01-03. ~ 5 ~

Registration Form (For Use Only If Not Registering OnLine) T w e l f t h I n t e r n a t i o n a l HELP Conference March 27 28, 2014 Please type or print; photocopy both pages of this form for additional registrants. No Registration Will Be Accepted Without Payment. LAST FIVE digits of Soc. Sec. # * Prefix: o Mr. o Mrs. o Dr. o Ms. o Other, please indicate: First Name* Last Name* }This is how your name will appear on your name badge. Suffix (*Jr., Sr., etc.) Company/Institutional Affiliation Specialty Email Address Degree:* o MD o DO o Resident o PhD o MPH o RN o Other, please indicate: Address City State ZIP Code Work Telephone Fax How did you hear about this conference? o I require vegetarian lunch. o I require kosher lunch. o I have no special dietary requirements. o Other *Required continued on page 7 ~ 6 ~

Registration Form continued from page 6 2. Credit Card Payments Registration Fees HELP Conference Attendees @ $240 = $ o Visa o MasterCard o American Express o Discover Credit Card No. HELP Dinner Presentation Attendees @ $50 Geriatric Medicine Conference Attendees @ $85 = $ = $ Note: Participants are welcome to remain and enjoy the continuing Update in Geriatric Medicine conference, which will adjourn Saturday at noon. The full agenda can be viewed at https://ccehs.upmc.com. There will be an additional registration fee of $85. Tuition includes: Registration and comprehensive course syllabus Admission to the HELP program and to the exhibit hall Continuing education credit Breaks and meals Total Registration Fee Enclosed $ PAYMENT MUST ACCOMPANY REGISTRATION. Method of Payment The following methods of payment are acceptable for the registration fee: Checks (personal or employer) Credit Card Expiration Date (Month/Year) Signature NO REGISTRATION WILL BE ACCEPTED WITHOUT PAYMENT. Mail payment, accompanied by the registration form to: UPMC Center for Continuing Education in the Health Sciences Attn: Krystal Golacinski Iroquois Building, Suite 302 200 Lothrop Street Pittsburgh, PA 15213-2536 For additional information, contact: Telephone: (412) 647-7050 Fax: (412) 647-8222 Email: ccehsconfmgmt101@upmc.edu 1. Checks. Make payable to UPMC Presbyterian Shadyside. o Employer check included o Personal check included o Employer or Personal check to arrive under separate cover. If your personal or employer check is arriving under separate cover, you may send or fax in your completed registration form now, but you must complete the Credit Card Payments section below with valid credit card information in order to hold your reservation. If the check payment is not received by four weeks post course, we will charge the registration fee to the credit card number provided. There is a $25.00 returned check fee. ~ 7 ~