formerly Drop Inn Center Services Compassion Results 2017 Annual Report
Setting a Standard of Excellence As you know we opened two new state of the art homeless facilities in 2015. Under the umbrella of Shelterhouse, we now operate as the Esther Marie Hatton Center for Women in Mt. Auburn and the David and Rebecca Barron Center for Men in Queensgate. THE RESULTS? From the first day we opened our doors, we had people waiting to get into the facilities. There was never an issue of the homeless finding us. They knew we were here. Since opening we have consistently operated at an over-capacity level, primarily because we are the only low-barrier shelter in the Greater Cincinnati region operating 24/7. We are taking in people who have no options. This past year we served a staggering 3,303 homeless people in a variety of programs all with the goal of moving the homeless out of our shelters and into housing. I am happy to report that not only are we now operating in facilities that can accommodate the ever increasing numbers of people walking through our doors, but we also have the necessary programs all under one roof to meet their needs. From our Emergency Shelter Program to our Recovery Center, to our on-site Clinics; we are the one stop shop for homeless services; all free of charge to the homeless. Over the past 10 years we have become a datadriven organization, utilizing all available resources to have the most up-to-date information on the intakes and exits of our homeless residents. This information has played a vital role in our abilities to move more homeless people into housing than any other organization in the region. I hope you ll take a moment to page through this report to learn more about the services we provide in our efforts to significantly reduce homelessness in our community. I also invite you to take a tour of our shelters to see the amazing work we do here every day keeping the vast majority of the homeless off the streets of Cincinnati; thereby contributing to a more vibrant Greater Cincinnati region Arlene Nolan Executive Director 2
Our Board and Staff Board Officers Chairman Vice Chair Secretary Treasurer Board Trustees Carlos Teran Retired US Bank VP Annie Bennett Retired LISW Steven Petrovic UC Emergency Medicine Patrick Sledz UBS Rick Barnhart Heidi Black Kent Cashell Lucy Crane Keith Endres Melanie Ervin Adam Gelter Dereck Gray Jamilah Hackworth Vagelis Kontopos Elena Moton Sister Katherine Pinto Shana Speaks Patty Wolff Executive Staff Years of Service Arlene Nolan 10 Executive Director Fannie Johnson 16 Housing Director Gail Harper 12 Director of Development Julie Winkowski -CFO 4 John Wagers 4 Facilities Manager Tim Godsey 1 Shelter Director Daneille Wilder 1 HR Director Services Compassion Results 3
1846 men served in 2017 4 Services Compassion Results
David and Rebecca Barron Center 411 Gest Street, Queensgate The David and Rebecca Barron Center for Men ensures homeless men in Cincinnati have access to basic human needs such as shelter, food, emergency clothing items, basic toiletries, and safety with the goal of moving residents into permanent housing. 150 beds for homeless men 18+ Services Compassion Results 5
655 women served in 2017 6 Services Compassion Results
Esther Marie Hatton Center for Women 2499 Reading Road, Mt. Auburn The Esther Marie Hatton Center for Women ensures homeless women in Cincinnati have access to basic human needs such as shelter, food, emergency clothing items, basic toiletries, and safety with the goal of moving residents into permanent housing. The United States has the largest number of homeless women among industrialized nations and the highest number on record since the Great Depression. Domestic violence against women is the principal cause of women s homelessness. 60 beds for homeless women 18+ 7
National Homelessness These numbers come from Point-in-Time Counts, which are conducted, community by community, on a single night in January every other year as required by HUD. In January 2016, 549,928 people were homeless on a given night in the United States. Of that number, 50 % were over the age of 50 63 % were individuals. 15 % are considered chronically homeless individuals.* About 8 % of homeless people are veterans. Veterans often become homeless due to war-related disabilities. For a variety of reasons physical disability, mental anguish, post-traumatic stress, etc. many veterans find readjusting to civilian life difficult. Difficulties readjusting can give rise to dangerous behaviors, including addiction, abuse, and violence, which, coupled with the difficulties, can lead to homelessness. Preventive measures, including job placement services, medical services, housing assistance, and the like, can mitigate the risk of veterans experiencing homelessness. 8 * Chronic Homelessness: It s a common misconception that this group represents the majority of the homelessness population. Rather, they account for about 15% of the entire homeless population on any given day. ** Statistics are from the National Alliance to end Homelessness.
Shelterhouse Stats Every year, Shelterhouse assists thousands of individuals some with housing, some with programs, some with that extra bit of help that will keep them from the edge and alter their whole world. While the numbers both in our area and nationwide may be staggering, they illustrate the reality for many men and women. 94,156 total shelter nights to homeless men and women; 130,922 number of meals served this year 258 number of residents daily receiving food and shelter 2,506 people served in our emergency shelter in 2017 10 % were 18-24 27 % were chronically homeless 840 individuals served in the Winter Shelter 15 % were disabled 39 % were mentally ill Open 24 hours 365 days a year 10 % were veterans (Partnership Center, Ltd. HMIS (OH-500) VESTA 2017) Services Compassion Results 9
Housing HOUSING IS OUR GOAL! Shelterhouse moves more people experiencing homelessness into housing than any other agency in the region. We accomplish this through a program known as Rapid Re-Housing, which places a priority on moving individuals into permanent housing as quickly as possible, ideally within 30 days of a client becoming homeless and entering our program. In 2017 74 % of our residents who exited the step up shelters, moved into a positive housing destination. 85 % of them maintained or increased their overall total income. 10
Drug and Alcohol Recovery Program Shelterhouse provides an opportunity for every individual residing in our emergency shelters to complete an alcohol and drug assessment. Shelterhouse provides Intensive Outpatient Treatment, Non-Intensive Treatment, and Relapse Prevention Services on-site at the David and Rebecca Barron Center for Men. Similar services are available at the Esther Marie Hatton Center for Women. 1412 asessments provided in our Recovery Center in 2017. 1025 medical services were provided to 539 individuals in 2017. The Deaconess Health Check Clinics provide state of the art medical care services at both shelters. The Cincinnati Health Network s Health Care for the Homeless Program and other health care providers, offer medical care, behavioral health care, medications, laboratory testing, health education, and referrals to specialists. Care is provided regardless of the patient s ability to pay. 11
Volunteer 1650 provided a wide variety of services to our homeless residents in 2017. volunteers Volunteers are crucial to our success especially since we continue to operate at an over-capacity level. Many participated in our Feed the Need Program, which provides food to our residents and is a great team building experience for any group or business while serving a significant benefit to the shelter by reducing our food costs. Detailed information can be found at shelterhousecincy.org. 12
Case Management Case Management is a vital and necessary component to ensure the success of all those who seek emergency shelter with Shelterhouse. Upon entry, all individuals are linked with one of our case managers who assist the client through the process of connection with community services, achieving added stability and exiting into housing that best suits his or her needs. 2506 Individuals received Case Management Services in 2017. Services Compassion Results 13
As Cincinnati s largest homeless shelter system, we never turn anyone away. We feed, clothe and shelter over 200 people a day. Generous donations of time, talent and treasure are the vital elements that keep Shelterhouse open each and every day and enable us to care for our city s homeless citizens. Contributions Your tax deductible contribution is so important, and may be sent directly to: Shelterhouse Volunteer Group P.O. Box 643924 Cincinnati, Ohio 45264-3924 Income Government 68 % Contributions 22 % Other 10 % Expenses Shelter Services 52 % Recovery & Housing 34 % Admin 10 % Development 4 % 14 Online for immediate or sustaining donations, go to: shelterhousecincy.org
Why are people homeless? Specific reasons vary, but research shows people are homeless because they can t find housing they can afford. According to the U.S. Department of Housing and Urban Development (HUD), an estimated 12 million renter and homeowner households now pay more than 50% of their annual incomes for housing, and a family with one fulltime worker earning the minimum wage cannot afford the local fair-market rent for a two-bedroom apartment anywhere in the United States. HUD also notes that the generally accepted definition of housing affordability is no more than 30 percent of monthly income going toward housing costs. Families or individuals who pay more than 30 percent of their income for housing are considered cost-burdened and can have difficulty affording necessities such as food, clothing, transportation, and medical care. The lack of affordable housing is a significant hardship for low-income households and can prevent them from meeting their other basic needs, such as nutrition and health care, or saving for their future. Services Compassion Results 15
formerly Drop Inn Center Services Compassion Results Services Compassion Results Services Compassion The David & Rebecca Barron Results Center Services for Men Compassion Results Services Compassion Administrative Results Offices Services Compassion Results 411 Gest Street, Suite 1 Services Cincinnati, Compassion OH 45203 Results Services Compassion Results 513-721-0643 Services Compassion Results Services Compassion The Esther Marie Results Hatton Services Compassion Results Services Center Compassion for Women Results Services Compassion 2499 Reading Road Results Cincinnati, Services OH 45202 Compassion Results Services Compassion 513-562-1980 Results Services Compassion Results shelterhousecincy.org Services Compassion Results Services Compassion Results Yes I d like to help Services the Homeless Compassion Results Services Monetary Donations: 562-1954 Compassion Results Services Compassion Results To Donate Food: Services To Volunteer: Compassion 562-1948 Results Services Compassion Results Services Compassion Results Services Ask your employer Compassion about making a Results matching gift. Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results Services Compassion Results
formerly Drop Inn Center Services Compassion Results 2017 Annual Report