SHOC Social Support Referral List Welfare Student Help on Campus
Contents EMERGENCY COUNSELLING 24/7 3 WELFARE AND FOOD SUPPOrt 4 HOUSING 5 COUNSELLING AND OTHER SUPPOrt 6 FINANCIAL COUNSELLING 7 LOW INTEREST LOANS 7
Back to contents EMERGENCY COUNSELLING 24/7 Suicide call back service 24 hour, nationwide telephone and online counselling service to people 15 years and over. Suitable for people who are suicidal, caring for someone who is suicidal, or bereaved by suicide. Tel: 1300 659 467 Lifeline Lifeline provides access to 24 hour online, phone and face-to-face crisis support and suicide prevention services to all ages. You can access Lifelines phone counselling 24/7. Online web chat is available 7 days a week between 8pm and 4am. Tel: 13 11 14 W: www.lifeline.org.au Headspace Kids Helpline Talk to someone about anything that s going on in your life. Kids Helpline is available for young people ages between 5-25. Phone counselling 24/7. Online web chat and email. Tel: 1800 551 800 W: www.kidshelp.com.au Beyondblue All calls and chats are one-on-one with a trained mental health professional, and completely confidential. Although they may ask for your first name and some general details, you can let them know if you d like to remain anonymous. Web chat is available from 3pm - 12am, 7 days a week. Tel: 1300 224 636 W: www.beyondblue.org.au/getsupport Email and receive a response within 24 hours. Headspace provides health advice, support and information for young people aged between 12 and 25. Outside of opening hours: Tel: 1800 650 890 Headspace Inala Tel: (07) 3727 5000
Back to contents WELFARE AND FOOD SUPPORT St Vincent de Paul Assistance with vouchers, food parcels, prescriptions, household bills and rent. 44 Taylor Street Woolloongabba QLD, 4102 Tel: 3010 1096 ADRA Brisbane CBD Emergency food relief and referrals. You must phone first and bring your health care or pension card with you. 19 Eagle Terrace Brisbane QLD, 4000 Tel: 3218 7777 Wesley Mission May provide assistance with vouchers, food parcels, prescriptions, household bills and rent. Monday to Friday 9am 12 noon and 1pm 4pm. A referral from Centrelink is required. 140 Ann Street Brisbane City QLD, 4000 Tel: 3221 6558 VAKS Vans and Kitchens Provides a list of the vans and kitchens in the Brisbane region that provide food and drinks. The Pantry People who live in the inner north and inner west of Brisbane who have a Health Care Card or a Pension Card can come along to the Pantry for free fresh fruit, vegetables and bread. No appointment needed. Please bring along your HealthCare or Pension Card when you visit. Open Mondays and Thursdays from 10am 12pm. Tel: 3852 4877 W: www.communify.org.au/ service-directory/the-pantry/ 139 Club Counselling and support, emergency relief, laundry facilities and affordable meals. 505 Brunswick Street Fortitude Valley QLD, 4006 Tel: 3254 1900 Salvation Army Brisbane Welfare emergency relief- Monday, Tuesday, Thursday and Friday, 9.30 am 1.30pm 398 St Paul s Terrace Fortitude Valley QLD 4006 George Street Brisbane QLD, 4003 Tel: (07) 3252 8608 W: www.vaks.com.au
HOUSING Back to contents Micah Projects Homelessness to Home Support Services Support provided for families, women and children, domestic violence issues, homelessness and home supports, as well as mental health and disability support. 62 Peel Street South Brisbane QLD, 4101 Tel: 3036 4444 Brisbane Homelessness Service Centre Housing information and some emergency relief. 62 Peel Street South Brisbane, QLD 4101 Tel: (07) 3036 4444 Hart 4000 at Maida Lilley Community Centre Housing advocacy, support and referral. 967 Brunswick Street New Farm QLD, 4005 Tel: (07) 3358 5600 Fax: (07) 3358 5699 Homeless Person Information Queensland Phone information referral service that provides information about where you can get support, accommodation, meals and showers. The free call referral service is available for 24 hours a day, 7 days a week. Please note: calls made from mobile phones are charged. FREECALL: 1800 474 753 E: psosupport@smartservice.qld.gov.au Rent Connect Assistance with finding a home to rent, understanding the rental application process, filling out rental application forms and contacting local real estate agents. Level 1, 221 Logan Road Buranda QLD, 4102 Tel: 13 QGOV (13 74 68) Brisbane Homeless Service Centre Information and referral for accessing crisis accommodation, long-term housing, outreach, health care, employment assistance and recreational activities. 62-64 Peel Street South Brisbane QLD, 4101 Tel: 3036 4400 Ozcare Homeless Men s Hostel St Vincent s Homeless Persons Centre Temporary accommodation and support to live independently and secure longterm, affordable housing. 48 Peel Street South Brisbane QLD, 4101 Tel: 1800 692 273 Pindari Women s Homeless Service Crisis accommodation for women. 28 Quarry Street Spring Hill QLD, 4000 Tel: (07) 3832 6073 Pindari Men s Services Crisis accommodation for men. 28 Quarry Street Spring Hill QLD, 4000 Tel: (07) 3832 1491
COUNSELLING AND OTHER SUPPORT Back to contents Kinections Face to face counselling for individuals, couples, and families. Group counselling and education on various issues. 221 Logan Road Buranda QLD, 4102 Tel: 1300 114 397 Domestic Violence Resource Centre Free and confidential service for people affected by domestic violence. Tel: (07) 3217 2544 Gallang Place Counselling support for Aboriginal and Torres Strait Islander people. Tel: (07) 3899 5041 Kummara Indigenous support centre which provides referral, advocacy, education and training. Family social and recreational groups are also offered. 221 Boundary Street West End QLD, 4101 Tel: (07) 3846 5654 Brisbane Rape and Incest Survivors Support Centre (BRISSC) Multicultural Development Association (MDA) Individuals and families are assisted with settlement needs. Brisbane Multicultural Centre 28 Dibley Street Woolloongabba QLD, 4102 Tel: (07) 3337 5400 BIALA Alcohol and drug treatment services including, alcohol and drug information, counselling, support and needle and syringe providers. Sexual health clinic and screening by appointment only. 270 Roma Street, Brisbane. Tel: (07) 3837 5988 Free drug and alcohol counselling line (24hours) - 1800 177 833 Sexual Health (07) 3837 5611 GLWA The Gay and Lesbian Welfare Association (GLWA) focuses on the well-being of the lesbian, gay, bisexual, transgender and intersex (LGBTI) communities. GLWA provides the Gay Line and Lesbian Line, a peer telephone counselling service. Free call from 5.30pm 10.30pm, 7 days. Tel: 1800 184 527 Support service for women who are affected by sexual violence. Provides a safe place for women to talk to other women. Telephone support, information, support groups and referrals available. 15 Morrisey Street, Woolloongabba QLD, 4102 Tel: (07) 3391 0004
Back to contents FINANCIAL COUNSELLING Uniting Care Free financial counselling Tel: 1800 007 007 Salvo Financial Counselling Free financial counselling Tel: 13 72 58 LOW INTEREST LOANS St Vincent De Paul No Interest Loan Scheme (NILS) Loans of up to $1200 to low income earners, with low repayments of $20 per fortnight. Loans must be used for the purchase of essential electrical goods. Tel: 3010 1096 Web: http://www.vinnies.org.au Good Shepherd Microfinance & NAB StepUp loans are for people holding a current Centrelink Concession Card or receiving Family Tax Benefit Part A. Recipients need to have lived at their current address for more than 3 months. Loans offered are between $800 and $3,000 for personal and household purposes, including fridges, washing machines, furniture, cars, computers, medical and dental expenses, and house and car repairs. Interest is charged at a low, fixed rate, with repayment period extending over three years. Good Shepherd Microfinance Ground Floor, 192 198 High Street Northcote Vic 3070 Tel: +61 3 9495 9600 E: info@gsmicrofinance.org.au Web: http://www.goodshepherdmicrofinance. org.au/services/stepup-low-interest-loans