Self-Direction through Personalized Budgeting

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Self-Direction through Personalized Budgeting Bevin Croft, MPP, PhD Human Services Research Institute Julie Schnepp Pam Werner, Michigan Department of Health and Human Services in the Office of Recovery Oriented Systems of Care

Disclaimer: This webinar was developed [in part] under contract number HHSS283201200021I/HHS28342003T from the Substance Abuse and Mental Health Services Administration (SAMHSA), U.S. Department of Health and Human Services (HHS). The views, policies and opinions expressed are those of the authors and do not necessarily reflect those of SAMHSA or HHS.

Mental Health Self-Direction: Basic Principles and Research Evidence Mental Health Self -Dir ection: Basic Pr inciples and Resear ch Ev idence Bevin Cro*, MPP, PhD Bevin Croft, MPP, Ph.D. Human Services Research Institute www.mentalhealthselfdirection.org Location of presentation

Presentation Overview Basics of Mental Health Self-Direction Evidence Base and Current Research Selected Findings from Florida Self-Directed Key Takeaways

Mental Health Self-Direction Elements Person-Centered Plan Based on participants strengths, capabilities, preferences, goals Creativity and flexibility are essential Individual Budget Amounts and methods for setting the budget vary Often used for non-traditional goods and services and traditional services Brokerage Support Works with the person to develop the plan and administer the budget Peers with lived experience often act as support brokers

Core Principles of Self-Direction Recovery, independence, self-sufficiency, and choice With adequate support, everyone is capable of self-direction Every person is unique and knows best what works for them

3 Priorities from a 2015 International Learning Exchange of 45 people from seven countries Self-direction represents a culture shift for valuebased system change People with lived experience are involved and supported at every level Stakeholder communication is essential and must include quantitative data and personal narratives

Who is self-directing in the US? More than 300 programs with over a million participants In 2013, 700 individuals with serious mental health conditions were enrolled in mental health self-direction in seven states ~500 more expected to enroll by 2018 Populations Self-Directing Older adults with long-term care needs People with physical disabilities People with intellectual and developmental disabilities People with traumatic brain injury Families of children with autism Veterans More recently, people with serious mental health conditions and substance use disorders

US Mental Health Self-Direction Efforts Florida Self-Directed Care Michigan Self-Determination Utah Mental Health Access to Recovery Pennsylvania Consumer Recovery Investment Fund-SDC Texas SDC and Wellness Incentives Navigation Program New York Self-Directed Services Established in state legislature Largest and longest-standing effort to date Certified Peer Specialists are Independent Support Brokers Financed through Medicaid Managed Care Waiver Established in Salt Lake County in 2014 Based on Access to Recovery for substance use populations Brokers and leadership are Certified Peer Specialists Financed through managed care reinvestment funds WIN study has physical health and wellness focus Both randomized trials; new effort rolling out now Began Fall 2017 Financed through Medicaid 1115 Waiver Authority

Evidence Based: Mental Health Self-Direction 2014 Systematic Review 15 studies through 2013 Mental health selfdirection associated with choice and control, increased quality of life Significant methodological limitations Personal Health Budgets Pilot Greater care-related quality of life and psychological wellbeing Reductions in inpatient and primary MH care costs for MH group (n=412) Choice and flexibility associated with improved outcomes 2016 Goods and Services Analysis Explored types of goods and services purchased by 60 selfdirecting participants in Pennsylvania Participants used personal medicine strategies to meet goals

Demonstration & Evaluation of Self-Direction in Mental Health: Components Formative Process Evaluation - Document implementation activities - Develop guidelines for replication and expansion Systems-Level Outcomes Evaluation - Cost and service use implications - Analysis of administrative data in some sites Individual-Level Local Outcomes Evaluation - Look different in each state and involve collaborations with local researchers

How do Participants Use Their Budgets? FlorideSDC Spending by Purchase Category, July 2010 to April 2015 Transportation Dental Medical Services Computer Psychiatric Medications Outpatient Therapy Employment Housing Miscellaneous Vision Physical Health Services Hobbies Clothing Education Utilities Telephone Entertainment Food Furniture PersonalCare 1% 1% 1% 1% 0% 1% 1% 2% 2% 6% 5% 6% 4% 5% 4% 5% 3% 5% 3% 4% 3% 3% 3% 5% 3% 5% 2% 3% 3% 7% 7% 8% 9% 9% 9% 8% 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20% 10% 11% 13% % of Total Spending (n=$583,084) % of all purchases (n=1104) 18%

Recovery-Impact of Self-Direction

Compared to people with similar characteristics who did not selfdirect, FloridaSDC participants were 1.97 times more likely to experience a positive employment outcome 2.99 times more likely to experience a positive housing outcome 2.75 times more likely to increase or continue to engage in support groups The above figures are odds ratios from logistic regressions predicting a positive outcome from SDC enrollment, controlling for observed factors. All findings were statistically significant at p < 0.001

Policy Implications and Research Limitations Implementation and program design have critical implications for person- and system-level outcomes Clearer program implementation/fidelity standards needed Poverty and system inadequacies are critical contextual factors Limitations: Generalizability Administrative data Unobserved variables

Takeaways Wide variation in purchasing, including services and goods not traditionally considered mental health treatment Established positive relationship between self-direction and recovery, with circular gains in independence, self-esteem, and self-confidence I finally know what normal is, and I think I m living as normal a life as I can. It s just wonderful, living real life. Real life isn t scary anymore. SUSAN

More Takeaways Self-directing participants more likely than nonparticipants to see positive outcomes related to days worked for pay, independent housing, and support group engagement In the 55 years I ve been on this planet, this is the best I ve felt, being in this program. It s given me what I ve been looking for all my life: a way and a means of feeling accepted, feeling like I could be me. And when I feel that, I can excel. JOHN

Contact When I finally found myself working full-time, I received benefits and insurance that I d never had before, and all of that on my own. I was making enough to sustain myself. I had achieved it. Wesley Bevin Croft Research Associate Human Services Research Institute 617-844-2536 bcroft@hsri.org www.mentalhealthselfdirection.org

Self-Directed Care was truly recovery. It was about receiving care that encouraged, that nurtured, that met me where I was. Julie Schnepp Consumer Recovery Investment Fund Self-Directed Care (CRIF-SDC)

Self-Directed Care: The Michigan Experience Michigan Department of Health & Human Services Self-Directed Care The Michigan Experience P u t t i n g p e o p l e f i r s t, w i t h t h e g o a l o f h e l p i n g a l l M i c h i g a n d e r s l e a d h e a l t h i e r a n d m o r e p r o d u c t i v e l i v e s, n o m a t t e r t h e i r s t a g e i n l i f e.

From the beginning, selfdetermination has been built on a bedrock of improved quality through responsible freedom, and, fiscal conservatism. Tom Nerney, Founder, Center for Self-Determination Nerney, T., Conroy, J. & Carver, P. (2017). Threshold of Freedom. The Revolutionary Promise of Self-Determination. Saarbrücken, LAP Lambert Academic Publishing.

TTI Demonstration & Evaluation Structure TA & Learning Collaborative

Self-Direction in Michigan Mental Health Code requirement for Person Centered Planning updated 2011 & 2017 Michigan Self- Determination Policy & Practice Guideline MDHHS Cost of Services annual requirement Self-Determination Technical Advisory issued 1996 2006 2012 2014 1996 2003 2011 2013 Robert Wood Johnson Foundation - eight Michigan sites Certified Peer Support Specialist as a Medicaid covered service Michigan Self- Determination Policy & Practice Guideline updated TTI /Self-Directed Care grant awarded to MDHHS

Michigan Self-Directed Care Certified Peer Support Specialists (CPSS) as Independent Support Brokers Brokering an array of services i.e. person centered planning; linking & coordinating of services; assisting with employment & financial management services; monitoring & advocating responsibilities regarding the needs of individuals with mental health and other chronic conditions, as well as substance use disorders Highly trained workforce with natural skills & abilities to provide brokerage services Shared history of recovery & ability to gain trust & respect

Road Map: Self-Directed Care

Self-Directed Care Roadmap 1. Referral to Self-Directed Care Form 2. Welcome to Self-Directed Care Services packet 3. How Self-Direction Works 4. Self-Direction Roadmap 5. Independent Peer Support job description 6. Pre-Planning worksheet 7. Independent Facilitation information 8. Hiring My Employees 9. Creating job descriptions 10. Interviewing and selecting workers 11. Direct staff hiring requirements 12. Employee & Employer Fiscal Intermediary information

Benefits of Road Map Simplify & visualize the implementation process Developed with stakeholders Everyone knows what to do & when steps need to be accomplished To quickly communicate plans & expectations To generate a shared understanding To communicate plans with other stakeholders Emphasizes that SDC is a journey & the map is a guide Straightforward steps needed to taken Convey the message to providers that SDC process does not need to be overly complicated

Support brokers work closely with participants to develop, implement, monitor, & adapt their life plans as their circumstances change. Certified Peer Support Specialists (CPSS) are often employed as Independent Support Brokers. Peer Support Specialist as Support Brokers These peer support brokers frequently forge powerful relationships with participants, who, perhaps for the first time, have someone in their lives who both understands where they are coming from & respects and encourages their independence. From Mental Health in Self-Direction www.mentalhealthselfdirection.org

Peer Support Specialists Certified & Trained 2005-2017

Background Information Self-Determination arrangements offered for 15 years Primary focus on individuals with I/DD Joined TTI Self-Directed Care project Jan 2016 First participant enrolled in Self-Directed Care April 2016 Updated Strategic Leadership & Board of Directors May 2017 Enrolled participants with mental health conditions Initially, seven budgets decreased, two budgets increased & two budgets stayed neutral

Outcomes from Oct 2016 to Sept 2017 Successfully implement & sustain Self-Directed Care for individuals with mental health conditions 13 individuals currently participating Estimated cost savings from claims data: $35,030.00 Estimated cost savings from initial person-centered plan: $92,354.78 Individual budgets do not include cost savings in emergency services, crisis planning and/or inpatient care Hospital reductions: 63 days Nine budgets decreased, two budgets increased, three were neutral Individual outcomes demonstrated a higher level of physical & behavioral health integration as a result of budget & employer authority

Participant Outcomes Personal responsibility Meaningful engagement Long-term community involvement Decreased dependence on the system

13 Participant Goals

Self-Directed Care INCREASED Choice Engagement Productivity

Self-Directed Care INCREASED Pamela Werner, M.A. LLP, Manager Office of Recovery Oriented Systems of Care Lansing, Michigan Phone: 517 335-4078 wernerp@michigan.gov

Self Direction Resources Mentalhealthselfdirection.org 2017 http://hsri.us2.list-manage2.com/track/click?u=abe97fa7a35fb4137a263a13a&id=9c07ccfc23&e=ce77012cf9 Person Centered Planning Policy and Practice Guideline 2017 http://www.michigan.gov/documents/mdch/personcentered_planning_revised_practice_guideline_367086_7.pdf Self-Determination Technical Advisory 2013 http://www.michigan.gov/documents/mdch/self_determination_technical_advisory_final_420433_7.pdf Self-Determination Policy and Practice Guideline 2012 http://www.michigan.gov/documents/selfdeterminationpolicy_70262_7.pdf