RONA S. BARTELSTONE, ACSW, LCSW, BCD, CMC, C-ASWCM

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, C-ASWCM ronab@ouraging.com May 2013 Present OurAging Owner/President This emerging company focuses on the aggregation of data, qualitative research, resources and educational materials for an aging society. Whether it is the aging individual, family members coping with transitional issues, or companies that support the needs of an aging population information OurAging provides information, education and qualitative data that facilitates productivity and service enhancement. OurAging is available for consultation, training and research efforts for the enrichment of understanding about longevity. August 2008 May 2013 SeniorBridge Senior VP of Care Management Responsible for the overall growth and development of the care management service line, working in conjunction with other members of the senior management team. There are two basic components for the responsibilities of this position: 1) To be responsible for care management product service enhancement and the development of new products and services in conjunction with the Senior Vice President of Clinical Services, Senior Vice President of Operations, and Chief Professional Officer. Product service enhancement includes standardization of care management service delivery nationally, participating in training of care management staff, participation in corporate ethics committee. 2) Product development which includes the expansion of service offerings to include: disease management, telehealth, group market sales, and relationships with other providers of services to the older and disabled population, for the purpose of enhancing the quality, availability and the use of care management services on a national basis. July 2000 August 2008 Rona Bartelstone Associates, Inc. Board Chair June 1981 August 2008 Rona Bartelstone Associates, Inc. CEO Consulting practice specializing in care of the elderly, the chronically ill, the disabled and their families. Clients include family caregivers, family friendly corporations, long term care insurers, work/family corporations, assisted living companies, EAP s and network providers. Services include: Comprehensive Care Management Community education, workshops, training, consultation and professional conferences Licensed private duty home care agency (non-medicare certified) National network of credentialed care managers

September 2001-December 2005 University of Florida Curriculum Development Team Leader Master s Level Continuing Education Certificate Program for Care Managers entitled Legal, Ethical and Financial Foundations of Geriatric Care Management Business. Spring -1988 NOVA University Adjunct Faculty Master s Degree Program in Gerontology 1979 1982 Mederi Home Health Agency Medical Social Worker Client assessments, short term counseling, crisis intervention, information and referral. 1981 1982 Miami Dade Community College Part Time Faculty Teaching psychology of aging and coping with aging family members. 1977 1981 United Family & Children s Services, Operation Mainstream Project Director Administration of an outreach counseling program for the elderly. 1980 1981 Barry University, School of Social Work Field Instructor Development of an educational plan, case work supervision and evaluation. 1975 1977 New York City Housing Authority, Department of Social and Community Services Brooklyn, New York District Supervisor Supervision of community facilities in 23 public housing projects. Responsible for staff programs and community organization. 1974 1975 YM-YWHA of Greater New York, Gustave Hartman Y Rockaway Park SEnior Citizen Center New York Social Worker Development and implementation of recreational, social, cultural and educational programs as well as counseling, information and referral and community organization. 2

EDUCATION: RONA S. BARTELSTONE, ACSW, LCSW, BCD, CMC Indiana University, Indianapolis, Indiana MSW Planning and Management 1974 State University of New York at Buffalo BS social Work, Cum Laude 1972 PROFESSIONAL AFFILIATIONS: Notables Committee of the Miami Jewish Health System Board Member 2011 - Present American Society on Aging Co-chair, Health & Aging Network Constituent Group & HAN representative to the Board of Directors 2008-2011 Board of Directors 2003-2005 Conference Planning Committee 1996 2005 International Care Management Conference Co-Chair 2001 and 2003 Aging & Disability Resource Center of the Area Agency on Aging of Broward County Co-Chair Fundraising Committee of the Advisory Council 2008-2011 Advisory Council Member January 2006 2009 Broward County Case Management Ordinance Committee May 2001 2003 Broward County Aging Alliance Member 2006 2010 And Thou Shalt Honor Coalition Partner and GCM Faculty Co-Chair for Town Hall Meeting Road Show 2003 2004 Caregivers Marketplace Advisory Committee 2003-2004 3

National Council on Aging NICLC Delegate Council 1999-2003 RONA S. BARTELSTONE, ACSW, LCSW, BCD, CMC National Academy of Certified Care Managers Vice President 1997 Present Founding Member, Co-Chair 1994 1997 Greater Miami Chapter Alzheimer s Association Vice President 1999 2003 Chair, Annual Education Forum 1994-1999 Executive Vice President 1996 1998 2 nd Vice President 1995 1996 Lynn University, Care Management Graduate Program Advisory Advisory Board and Internship Chair 1994 1998 Florida Council on Aging Board of Trustees, District 10 Representative 1996-2002 Florida DOEA Task Force for Ethics Curriculum Development 1997 National Association of Professional Geriatric Care Managers GCM 101 Preconference Intensive Presenter (Annual NAPGCM Conferences) 2005- Present Education Curriculum Task Force 2013 Alumni Leadership Committee 2011- Present GCM Journal Editorial Board Member 2005 - Present Conference Planning Committee 2006 Fellow of the GCM Leadership Academy 2002 Present Past President 1988 1992 President 1987 1988 4

1 st Vice President 1986 Founding Member Florida Geriatric Care Managers Association FGCMA Public Policy Committee 2006 - Present President Elect 1997 2001 Board Member 1994-1997 NASW Florida Chapter Treasurer 1987 1989 Vice President 1982 1984 Membership Chair 1982-1984 Conference Chair, Eighth Annual Conference 1981 1982 Sub-Unit Facilitator, Miami-Dade Unit 1980 1981 Committee on Membership 1979-1986 Committee on Aging 1979 1981 Board Representative 1978 1980 Chair, Social & Political Action Committee Miami-Dade Unit Jewish Vocational Services Secretary 1988 1990 Board of Directors 1986-1992 PROFESSIONAL CERTIFICATIONS: Licensed Clinical Social Worker - Florida Board Certified Diplomat in Clinical Social Work Academy of Certified Social Workers NASW Register of Clinical Social Workers Certified Social Worker - New York State Care Manager Certified (CMC) NASW Certified Advanced Social Work Case Manager NASW Clinical Certification in Gerontology PROFESSIONAL RECOGNITIONS: 2002 - Present Who s Who in America 5

2002 Present Who s Who of American Women 1998 Adele Elkind Award National Association of Professional Geriatric Care Managers 1996 - Present Who s Who in Medicine and Healthcare 1993 - Present International Who s Who of Professional and Business Women 1990 Up & Comers Award for Healthcare Price Waterhouse and South Florida Business Journal 1990 - Present Who s Who among Women 1988 - Present Who s Who among Human Services Professionals April 1984 Trail Blazer Award Women s Committee of 100 1982-1983 Social Worker of the Year Award National Association of Social Workers, Miami-Dade Unit October 19, 1982 Dade County Outstanding Citizens Award Nominee South Dade Council of B nai Brith Lodges EDITORIAL BOARDS: GCM Journal Editorial Board Contributing Author 2003 - Present Today s Caregiver Magazine Advisory Board 1999 2004 Case Management Advisor 6

American Health Consultants, Atlanta, GA 1989-2003 Answers Magazine, Corte Madera, CA 1992-1998 Publication Consultant Contributing Author - 1992-1998 TRAINING TOPICS: Reducing Hospitalizations of Frail Seniors by Moving Care and Coordination from Hospital to Home Integrated Care Management Services for Medical Homes The Entitled Client Professionals Caring for Our Own Families: Courage, Strength & Authenticity in the Third Age End of Life Care: The Elephant in the Room Discovering Our Own Meaning: Pathways to Revitalization The New Faces of Healthy Aging Life Beyond Life: Liberation, Wisdom & Legacy Working with Boomers Around Parent Care: Riding the Age Wave Successfully Care Managing Our Own Families: Burden or Blessing? When the Professional Caregiver Becomes a Family Caregiver Planning for Disability in Later Life Riding the Age Wave: Success for Financial Planners Managing Difficult Clients and Families Living with Dying My Parents, Myself Psychology of Aging Sexuality & the Elderly Working with Families of the Institutionalized Aged Case Management Stress and Burnout Family Relationships in Later Life Co-dependency in Later Life Working with the Difficult Clients & Their Family Economics of Aging Issues for the CPA and the Older Client Continuing Care Needs S/He who Laughs, Lasts Ethical Issues in Long Term Care: Framework for Decision-Making Care Management in Assisted Living Care Management: A Vision of the Future Care Management in Group and Corporate Markets Competing for Market Share in Assisted Living Differentiating Personal Ethics from Professional Ethics SPECIAL ACTIVITIES: 7

October 2001 Featured in PBS Presentation, And Thou Shalt Honor 2000 American Institute of Certified Public Accountants Developing and ElderCare Practice Video Course Featured Lecturer October 1995 Chair Post White House Conference Implementing WHCOA Recommendations November 1994 Chair White House Approved Mini-Conference on Alzheimer s Disease BOOK CHAPTERS: The Handbook of Geriatric Care Management Care Management Credentialing with Monika White, 2001 Mental Wellness in Aging: Strengths Based Approaches Care Management: A Strengths Based Approach to Mental Wellness Older Adults, 2003 ARTICLES: Financial & Psychosocial Considerations for Timing of Your Exit Strategy (with Claudia Fine) Inside GCM (Fall 2010) Integrated Care Management Services For Medical Homes (with Dr. Eric Rackow) Remington Report (June 2010) Homecare Falls Short According to a Recent Study South Florida Hospital News (November 2006) Referring to Qualified Care Managers South Florida Hospital News (August 2006) High Touch Care: A Necessary Adjunct to Technical Healthcare Advances South Florida Hospital News (August 2006) Background Checks on Caregivers Stroke Smart Magazine (Summer 2006) 8

Strategies for Resolving Ethical Issues in Geriatric Care Management Geriatric Care Management Journal (Spring 2006) Co-authored with Ray Moseley, Ph.D. Partnering with a Care Manager Today s Caregiver (Jan-Feb 2006) Understanding the Proffamily Caregiver NASW Aging Section Connection (Summer 2005) Today s Caregiver (October 2005) Assuring Implementation of Your Plan of Care In The Home South Florida Hospital News (2005) Beginning The Talk about End of Life Care Vantage Magazine (Summer 2005) Working with Qualified Care Managers (October 2005) The Professional Care Manager as a Family Caregiver Unique Challenges (2005) Fear Factor : Turning Burdens into Blessings Care Advantage (Fall 2005) Hiring Private Duty Home Care Workers: Why Work Through an Agency? Today s Caregiver Magazine (October 2005) Care Management Comes of Age LivHome Elder Leadership Program (2001) Miss Betty s CLUTTER Hiring a Care Manager The Healthy Caregiver (Summer 2000) Pass It On: Creating a Living Legacy Healthy Caregiver (Spring 2000) Support Service for Stressed-Out Caregivers Caregiver Connection (Fall 1999) Working with Credentialed Geriatric Care Managers Society of Certified Senior Advisors (Fall 1999) Across The Miles Responses to an Aging Florida, Florida Council on Aging (Fall 1998) 9

Training Needs of Care Managers in Long Term Care GCM Journal (Winter 1997) Long-distance Care Modern Maturity (September 1997) Care Management: A New Marketing Approach Assisted Living Today (Summer 1997) Hiring A Care Manager ElderCare/Law Newsletter (January 1996) Certification of Care Managers ElderCare Law Newsletter (January 1996) The Process of Developing a Credential Inside GCM (Winter 1996) Inside Case Management Co-Author Cheryl Whitman, Rufus Howe Inside GCM (Spring 1995) Care Management: A Tool for Long Distance Caregivers Answers Magazine (Spring 1993) Creating a Living Legacy: Helping Parents Build a Bridge to the Future Answers Magazine (Fall 1993) Book Chapter: Planning for Long Term Health Care Harold Eversky, Houghton-Mifflin, Boston (1990) Geriatric Care Management - What You Need To Know Senior Choice (Spring 1990) Family Patterns & Role Changes in Later Life Caregiving (1989) My Parents, Myself Golden Years (February 1987) What About Mom and Dad Golden Years (April 1987) 10