Warrington Health Forum Terms of Reference Title Accountable to How is accountability demonstrated Warrington Health Forum Warrington Clinical Commissioning Group Quality Committee Written and verbal reports to the CCG s Governing Body and feedback to Health Forum. Written and verbal reports to the Quality Committee and feedback to the Health Forum Representation and Membership The Forum is made up of interested individuals, PPGs, Healthwatch and representatives from overarching engagement networks in Warrington. This will create a network of networks and it will be supported by relevant officers representing the clinical commissioning group and the local authority. Membership: CCG Engagement Manager CCG Quality Team member (to chase up) Invited speakers as appropriate (Clinical Leads and Commissioners) Interested individuals patients, service users and carers Patient Participation Group (PPG) representatives Third Sector organisations (gaps) Representatives from Third Sector Network Hub Healthwatch Warrington (with the recognition of their independent role as a critical friend ) Public Governors from Warrington and Halton Hospitals NHS Foundation Trust Bridgewater Community Healthcare NHS Foundation Trust North West Boroughs NHS Foundation Trust North West Ambulance Trust PPG Network Warrington Borough Council The membership will be continually reviewed to ensure the Health Forum is as representative as possible and will
Chair of group represent the protected characteristics covered in the Equality Act 2010. To recognise the value of the patient voice within the CCG, the Chair of the Forum will be a patient representative, nominated and voted by forum members. The Chair will be the Patient Representative on the CCG Governing Body. The Chair of the Health Forum will be for a period of two years, with a review being undertaken in November 2018 as this is the first year of the new role. The role of the Chair is to: To ensure the Health Forum runs effectively and to the agreed agenda To ensure there are clear outcomes of each Forum and these are achieved To ensure all participants views are heard and listened to To ensure that the Health Forum is patient friendly and all language is understandable To acknowledge and understand the role of Health Forum outreach To provide the Governing Body with an accurate and concise summary of the Health Forum discussions Update the Health Forum on the Governing Body discussions and actions in an agreed format and in a timely fashion (to use the feedback form agreed in the Patient Representation Training) Secretarial support Quorum Aim CCG Business Administrator A minimum of four representatives of members will be required to be in attendance for decisions and recommendations to be agreed. This will include a minimum of one CCG member and three patient / public members. The Forum will be the sounding board of the CCG to gain patient and public feedback on their work areas and priorities.
It will act in an advisory capacity to Warrington CCG and make recommendations and feedback issues, concerns and best practice regarding healthcare services in Warrington The Forum will ensure there is an inclusive, integrated and consistent approach to engagement and involvement of the Warrington population. Objectives/ Functions Duties Monitor and advise on patient engagement, ensuring statutory duties are met which will build on local good practice. This will allow the CCG assurance process requirements to be met. Planning Engagement and Patient Experience Taking a proactive approach to planned commissioning processes (e.g. service changes, new service proposals, reviews) by developing a forward plan where information is available in advance. This would involve using the wider networks represented for consultation and engagement support to commissioners. Discuss and share any concerns the Forum have from their networks and if appropriate inform the Governing Body and Quality Committee who can agree appropriate action and use data to inform commissioning decisions. Co-ordination, Communication and Relationships Ensure engagement networks are well co-ordinated and are communicating with each other, minimising duplication Identify effective ways to enhance relationships between health organisations, the public and the Third Sector recognising the importance of the Compact. Further involvement opportunities will be available to the Health Forum members, these will be: Lay Readers Patient Representation There are separate role descriptions with commitment and responsibilities for these opportunities. Monitoring and Reporting Warrington Health Forum is a working group with a direct accountability and reporting responsibilities to Warrington CCG Quality Committee. Keep an accurate account of all consultation and
engagement discussions which will feed into any relevant outcome report and the CCG s Annual Reports. The forum minutes will be agreed and signed at each meeting The Forum will produce minutes of each meeting and feedback findings to CCG Governing Body and Quality Committee. At each meeting the Forum will agree what feedback will be shared with the relevant Commissioner, Quality Committee and Governing Body. All work undertaken must be agreed by the Forum Frequency of Monthly Meetings Review The Terms of Reference will be reviewed February 2019 or sooner if deemed necessary. CCG Commitment Our commitment is to raise and report any issues that are brought up in the Forum back to the CCG, and to feed back at the next meeting. We will endeavour to offer interested patients and public an opportunity to feed into the Forum if they cannot attend meetings. Member Commitment As a member of the Forum you commit to work within the Nolan Principles of selflessness, integrity, objectivity, accountability, openness, honesty and leadership. Warrington Health Forum should not be used as a place to raise individual issues or concerns. Conflict of interests need to be declared and members will not be party to discussions relating to any declared interest. Collective Responsibility Use your wider networks and contacts to obtain feedback and pass on the key messages. All participants are treated with respect and consideration, valuing a diversity of views and opinions Be considerate, respectful and collaborative Members are expected to fulfil any responsibilities / actions assigned to you at the meeting and be prepared to report back on your progress at the next meeting
Prepare for the meeting by reading the agenda, papers and any emails before the meeting Talk to the Chair or Engagement Manager before the meeting should you need to clarify anything or declare a specific conflict of interest in relation to the agenda that day Participate fully in the meeting: Arrive on time to ensure a prompt start Strive to attend the full meeting Listen to what others have to say and keep an open mind Contribute positively to the discussions Constructively critical where appropriate Aim to be concise keep it short and simple Help others concentrate on the meeting Discourage side conversations Understand there will be challenging conversations but respect each other s view