RLL-AnnualReport2017.qxp_Layout 1 15/01/ :25 Page 1 Annual Report

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Annual Report 2016 2017

Welcome This year Rosemount Lifelong Learning has continued to deliver a wide range of services to support the needs of local families from affordable childcare to learning and employability programmes. At Rosemount Lifelong Learning we continue to adapt our services to ensure that they are relevant and this year saw the introduction of our new Challege 50 employability programme for older unemployed people. We developed a new programme for local families Positive Family Futures which aims to support local people to build on their strengths and coproduce and develop services to make positive changes within their own lives, helping others within the community to do the same. Although we continue to operate in a challenging funding environment, our purpose and direction continues to be inspired by and directed by the community that we serve. My thanks go to all of the staff and volunteers at Rosemount Lifelong Learning who are all firmly committed to providing effective and relevant services. Thanks also to our Board of Directors who provide governance and ensure that we maintain a clear focus on the strategic direction of Rosemount Lifelong Learning. Finally, thank you to our wide range of partners and funders without whom we could not deliver the services that we do. Elizabeth Wilson Chair page two Rosemount Lifelong Learning

Childcare Service During 2016/17 we provided flexible and affordable childcare to local children aged between 6 months and 5 years. The nursery continues to be popular locally and because Rosemount has been delivering a childcare service for more than 20 years, we are now welcoming children to the nursery whose parents also attended the nursery as children. Through the provision of our childcare service parents were able to sustain employment, take up training or take part in further education. Thanks to the generosity of Clinton Pringles family, our outdoor play area has been updated to include new play apparatus and a new garden to allow the children to get involved in planting and growing. The children and parents are always at the heart of our childcare service and when fund raising takes place, it is the children who are encouraged to identfy what their needs are and what they would like to spend the money on. This year they bought new Ipads and other IT equipment. Annual Report 2016 2017 page three

Employability Services During this year we developed a new 'Challenge 50 project' aimed at supporting those over 50 back into employment. The project included 2 weeks of work experience and through this the participants gained an insight into the opportunities in the current labour market. We continued to deliver our Time for a Change programme which focused on upskilling and raising the aspirations of local people to allow them build themselves a better future. Participants with varied backgrounds and ages took part with 84% of participants progressing into a positive destination including Further Eduction/further training/voluntary work or paid employment. During 2016/17 the Young Parents Project engaged with Young Parents offering intensive one to one support on a range of issues including benefit advice, job search, housing issues, low self esteem, health related advice and accessing and funding childcare. The Young Parents took part in 6 personal development programmes as well as two employability programmes. These programmes were delivered across the city. Community Learning In 2016/17, IT learners took part in a range of accredited and non-accredited learning. Learners completed a range of SQA and BCS qualifications including ECDL. During the year, 603 adults engaged in education and participated in accessible learning opportunities through the Community Learning Service, despite having barriers to learning. We continue to see a rise in the use of our job clubs with people looking to develop CVs, do online job search and apply for benefits. We have also seen an increase in the numbers of people who are coming along to access the IT suite to allow them to gain computer skills so that they are able to cope with the new requirements of applying for work. During this year we have delivered and provided one to one support and group support covering a range of adult literacy and numeracy topics. We have also delivered a wide range of outreach work with young people and adults that has included integrate literacy work and employability related work. page four Rosemount Lifelong Learning

Family Services The Family Links service provides support to families affected by addictions within North Glasgow. During 2016/17 we have provided support to clients through one to one sessions, groups and family outings. Through this project we provided Triple P positive parenting within both the North East and North West of Glasgow to parents and facilitated 14 family outings and 8 cultural outings to support parents in recovery to increase engagement and participation in social, economic and cultural life within the city giving them a greater sense of belonging to the city as a whole. During 2016/17 the Child Development Worker has delivered a wide range of activities and support to the vulnerable children in North Glasgow who are affected by parental alcohol/substance misuse. We provided 1:1 sessions to children covering topics such as feelings, emotions, confidence, self-esteem, health & wellbeing and social skills. During 2016/17 the Teenage Development Worker has delivered one to one sessions to young people within school, the family home, out in the local community or in the Rosemount Family Links room. For the first time, 8 Teenagers attended a 3 day residential outing along with the Development Worker where they were provided with a wide range of opportunities including canoeing, climbing, archery and team building. The teenagers really enjoyed the new experiences and we hope to repeat this next year for other young participants! Towards the end of 2016, Rosemount Lifelong Learning launched its new Positive Family Futures project funded by the Big Lottery. The project focuses on a strengths based approach to community engagement and will faciliate and support local people to develop new and additional activities and services. Volunteers Rosemount Lifelong Learning supports a range of volunteering activities throughout our services. The volunteers make a significant contribution to the support provided to local service users. This year we began a new project which recruits and links volunteers with IT learners who have limited English Language skills. The benefits of this project are wide ranging in terms of both the volunteers and the IT learners. For volunteers, we have seen individuals who have held professional roles within their own country being able to use their skills to support others. This has given them an opportunity to regain their own self-esteem and to be recognised and valued within their new community. For other volunteers, the benefit that they gain is from the social interaction that they achieve through supporting others - reducing isolation and encouraging community integration. For the learners, the benefits include being able to better understand the learning opportunities available to them but it also gives them a voice to tell us how to improve our services and make them more accessible for all. Through the Big Lottery Positive Family Futures project, we aim to significantly increase the numbers of volunteers who support local people by employing a Volunteer Coordinator who will engage, train and support the volunteers encouraging their development and personal progression. Annual Report 2016 2017 page five

Learning & Events Space We have an information area in the Learning and Event space which provides people with access to information about local community activities, support services and events and activities taking place in the Learning and Event space. In addition we have hosted partner organisations who are able to provide additional support for service users including Jobs and Business Glasgow who have provided Employability support and advice. We have worked with the schools to encourage families to make use of the facility. We have provided holiday activities for children to take part in as well as homework clubs after school. page six Rosemount Lifelong Learning

Finance In the year 2016/17 Rosemount Lifelong Learning had a turnover of 1.08 million. Rosemount Lifelong Learning is extremely committed to delivering all of its activities and services in an efficient and effective way. The charity is also committed to the highest standards of financial governance and management to ensure that it delivers excellent value for money and maximises the impact of the programmes that it runs for the community that it serves. Income Donations and legacies 247,244 Charitable activities 836,341 Other trading activities 1,714 Investments 432 Total income 1,085,731 Expenditure Raising Funds 16,683 Charitable activities 1,205,735 Total expenditure 1,222,419 Income 22.8% 0.2% 77% Expenditure 1.4% 98.6% Directors Management Team Elizabeth Wilson Chair Alison Mason Chief Executive Neil Hunter Vice Chair Kam McMillan Finance Manager James Gow Treasurer Sam Ross Community Services Manager Ed Monaghan Sam Boyd Kenneth Bennet Michelle King Marie Docherty Family Services Manager Employability Manager Arlene England Angie Cameron Childcare Manager Jennifer Graham Geraldine O Brien Childcare Manager Annual Report 2016 2017 page seven

Rosemount Lifelong Learning 221 Millburn Street Glasgow G21 2HL 0141 552 3090 Learning & Event Space 102 Royston Road Glasgow G21 2NU 0141 553 0808 Charity No: SCO28909 Company No: SC 190521