C A LIFORNIA HEALTHCARE FOUNDATION. Drilling Down: Access, Affordability, and Consumer Perceptions in Adult Dental Health

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C A LIFORNIA HEALTHCARE FOUNDATION s n a p s h o t Drilling Down: Access, Affordability, and Consumer Perceptions in 2008

Introduction Although many Californians have dental insurance, even those with coverage may not be getting the dental care they need, and this is also the case among people who get dental benefits under Medi-Cal. Those with public insurance are more likely to delay care and to report that they have poor dental health than those with private coverage. Additionally, those with public coverage may not even be aware that they have coverage, which only adds to the likelihood that they don t seek care when they need it. These are parts of the findings of a 2007 Harris Interactive survey of California adults that looked at dental health by insurance status, income, and ethnicity, as well as perceptions about what constitutes appropriate frequency of care and what part good dental health plays in overall health status. Other findings include: African Americans (40 percent) and Latinos (43 percent), those with incomes below $25,000 (54 percent), and the publicly insured (54 percent) report fair or poor dental health. nearly, two out of five (39 percent) California adults do not have dental insurance coverage. sixty percent of adults aged 18 to 64 with Medi-Cal don t know that they have dental benefits to cover their care. seventy-three percent of adults do not know that cavities are infectious and can be spread from person to person. Affordability of dental care is the number one reported barrier to access to dental care. Affordability concerns are most common among uninsured, but is also a concern for privately and publicly insured. contents Dental Health Status of Respondents........................... 3 by Race/Ethnicity... 4 by Individual Income Level.................. 5 by Dental Insurance Coverage................6 Dental Insurance Premiums................... 7 Dental Care, by Number of Visits in Past Year.... 8 Number of Dental Visits in Past Year, by Dental Health Status.................... 9 by Dental Insurance Coverage...............10 Time Since Last Dental Visit... 11 by Insurance Coverage.................... 12 Reason for Last Dental Visit... 13 by Dental Insurance Coverage...............14 Access to Dental Care by Dental Health Status................... 15 by Insurance Coverage.................... 16 Barriers to Dental Care... 17 Unable to Obtain Dental Care Due to Cost, by Insurance Coverage.................... 18 Medi-Cal Beneficiaries Knowledge of Dental Benefits, by Age Group... 19 Perceptions of Appropriate Visit Frequency... 20 Relationship Between Beliefs and Actions....................... 21 Beliefs and Dental Health Status............ 22 Visit Frequency Beliefs, by Race/Ethnicity.................. 23 Perceptions, by Insurance Coverage... 24 Knowledge of Oral Health Issues... 25 Relationship Between Dental Health Status and Oral Health Knowledge................ 26 Demographics of Survey Respondents... 27 Author/Methodology........................28 2008 California He a lt h Car e Fo u n d at i o n 2

Dental Health Status of Respondents, Dental Health Status Have no natural teeth* 3% H Nearly three in ten respondents reported Poor 8% Excellent 19% Po Fa fair or poor oral health, including complete tooth loss. Fair 19% G Very good 19% Ve Good 33% t *Small sample size may lead to unreliable estimates. 2008 California HealthCare Foundation 3

Dental Health Status, by Race/Ethnicity, Dental Health Status Excellent / very Good Race and ethnicity are Good Fair / poor important predictors of dental health. White 34% 46% Significantly more Latino 20% and African American Latino 27% 31% 43% adults reported fair/ poor dental health status 27% compared with Whites African American 33% 40% and Asian Americans/ Asian American/ Pacific Islander 13% 40% 47% Pacific Islanders. American Indian/ Alaska Native/ Multi-race 25% 37% 39% 2008 California HealthCare Foundation 4

Dental Health Status, by Individual Income Level, Dental Health Status Income level is an Excellent / very good Good Fair / poor important predictor of dental health. Less than $25,000 21% 25% 54% Those earning under $50,000 annually were $25,000 $49,999 27% 34% 39% significantly more likely to report fair or poor dental health status 42% compared with those $50,000 $99,999 18% 40% earning $50,000 or more. 58% $100,000 or more 12% 29% 0 10 20 30 40 50 60 2008 California HealthCare Foundation 5

Dental Health Status, by Dental Insurance Coverage, Excellent / very good Good Fair / poor Dental Health Status Insurance status is an important predictor of dental health. Those Group/ employment-based 18% 33% 49% with group/employerbased or private dental insurance reported Privately purchased 11% 39% 50% significantly better dental health than those 20% who were uninsured or Publicly insured 26% 54% publicly insured. Uninsured 30% 31% 40% 2008 California HealthCare Foundation 6

Dental Insurance Premiums, by Source of Payment, Privately purchased 6% Out-of-Pocket Costs Among the 46 percent of respondents with employment-based or Public coverage 9% Costs are shared 28% group dental coverage, nearly three quarters reported paying a portion or all of their dental Employment-based/ group 46% Uninsured 39% Completely paid by self or spouse* 5% insurance premiums. Completely paid by employer* 13% *Small sample size may lead to unreliable estimates Twenty-eight percent plus 5 percent amount to 33 percent and is equivalent to 73 percent of those with employment or group dental insurance. 2008 California He a lt h Car e Fo u n d at i o n 7

Dental Care, by Number of Visits in Past Year, Use of Services Over one-quarter of 5 or more visits 4 visits 7% Three visits 10% 7% No visits 27% respondents did not visit the dentist in the past year, while over half reported seeing the dentist at least twice. Two visits 31% One visit 19% 2008 California He a lt h Car e Fo u n d at i o n 8

Number of Dental Visits in Past Year, by Dental Health Status, Use of Services Regular dental visits 13% 24% No visits 1 2 visits 3 4 visits 5 or more visits contribute to better dental health. Those reporting excellent or 47% very good dental health status were more likely 65% 49% to have visited a dentist regularly, while those 30% reporting fair/poor dental health were less likely to have visited the dentist 16% 19% 15% at all. 6% 8% 8% Excellent/very good Good Fair/poor 2008 California HealthCare Foundation 9

Number of Dental Visits in Past Year, by Dental Insurance Coverage, Use of Services Publicly insured and 14% 25% No visits 1 2 visits 3 4 visits 5 or more visits the uninsured were significantly less likely to have seen a dentist in 43% the past year than those 58% 48% with group or privately purchased insurance. 40% 19% 9% Group/privately purchased 14% 13% Publicly insured 13% 4% Uninsured 2008 California HealthCare Foundation 10

Time Since Last Dental Visit, Use of Services Over half of respondents Never visited a dental provider* said they had visited the 5 or more years 7% 3% dentist or hygienist in the past six months, while 2 to less than 5 years 10% about 20 percent said they hadn t seen such a provider for two or more 1 to less than 2 years 9% Less than 6 months ago 54% years. 6 months to less than 1 year 18% *Small sample size may lead to unreliable estimate. 2008 California He a lt h Car e Fo u n d at i o n 11

Time Since Last Visit, by Insurance Coverage, Use of Services 5 or more years/never Respondents who 2 to less than 5 years 1 to less than 2 years 6 months to less than 1 year Less than 6 months are publicly insured or uninsured were 3% 5% 7% 15% 7% 15% 7% 31% 16% 14% 11% 20% significantly less likely to have visited a dental provider recently than those with group or privately purchased insurance. 70% 39% 39% Group/privately purchased Publicly insured Uninsured 2008 California HealthCare Foundation 12

Reason for Last Dental Visit, Orthodontist visit 4% Use of Services Over two-thirds of respondents reported that they last visited a dentist or hygienist for Specific problem 25% preventive care. Routine check-up/cleaning 71% Note: Respondents were not asked to state reasons for other visits in the past year. 2008 California HealthCare Foundation 13

Reason for Last Dental Visit, by Dental Insurance Coverage, Specific problem Check-up/cleaning Use of Services When asked the reason for their last dental visit, publicly insured and 22% 34% 32% uninsured respondents were more likely to report receiving care for a particular problem than those with group/ 78% 66% 68% privately purchased dental insurance. Group/privately purchased Publicly insured Uninsured 2008 California HealthCare Foundation 14

Access to Dental Care, by Dental Health Status, Got needed dental care Did not get needed dental care Use of Services Respondents who said their dental health was excellent or very good were more likely to report getting the dental 93% 87% 66% care they needed than those who said their dental health was good or fair/poor. 34% 7% 13% Excellent/very good Good Fair/poor 2008 California HealthCare Foundation 15

Access to Dental Care, by Insurance Coverage, Got needed dental care Did not get needed dental care Use of Services Publicly insured and uninsured respondents were much more likely 92% 69% 74% to report not getting the dental care they needed than group/privately insured respondents. 9% Group/privately purchased 31% Public Coverage 26% Uninsured 2008 California HealthCare Foundation 16

Barriers to Dental Care, Couldn t afford it 58% Didn t have dental insurance 17% Other reasons 25% Unable to get the dental care they needed 17% Use of Services Nearly 60 percent of those who were unable to get the dental care they needed last year said that they couldn t afford it. Another 17 percent cited lack of dental insurance as the reason for not getting Got the dental care they needed 83% care. Note: Other reasons for not getting care included problems with dentist hours, location, transportation, and other factors. 2008 California He a lt h Car e Fo u n d at i o n 17

Unable to Obtain Dental Care Due to Cost, by Insurance Coverage, Use of Services Nearly two-thirds of those who could not afford needed dental care Group/ privately purchased 22% and didn t get it were uninsured. However, significant numbers of Uninsured 64% Public coverage 14% publicly and privately insured respondents also reported the same difficulty. These statistics reflect how dental out-ofpocket costs are a barrier to dental care, even for those with dental insurance. 2008 California HealthCare Foundation 18

Medi-Cal Beneficiaries Knowledge of Dental Benefits, by Age Group, 65 years of age and older 18 64 years of age All adults Perceptions and Misperceptions Results from independent surveys suggest that a substantial CHCF 2007 Harris survey 35% 56% 60% proportion of individuals covered by Medi-Cal may not be aware of their dental benefits. Nearly 2003 California Health Interview Survey 39% 40% 45% all Medi-Cal beneficiaries have full dental benefits. Targeted education and 52% outreach may reduce this 2001 California Health Interview Survey 46% lack of awareness. 47% Note: The CHCF Harris Interactive survey estimate of 56 percent is based on a smaller sample than that of CHIS surveys, and has a 10 percent margin of error. 2008 California HealthCare Foundation 19

Perceptions of Appropriate Dental Visit Frequency, Perceptions and Misperceptions The majority of Never respondents said that a Every two years or less often Every Year 17% 5% 3% Every six months or more often 75% person should visit the dentist at least every six months, while a quarter of respondents suggested longer intervals. Parents stated similar beliefs about the frequency of visits for their children. 2008 California He a lt h Car e Fo u n d at i o n 20

Relationship Between Beliefs and Actions Perceptions and Misperceptions Frequency of Actual Visits, by Visit Frequency Belief 4% 8% 12% 2%* 6% No visits 1 2 visits 3 4 visits 5 or more visits Respondents who believe in more frequent visits saw the dentist more often in the 19% past year. 38% 12% 54% 37% 54% 19% Every six months or more often Every year 46% Every two years or less often/never *Small sample size may lead to unreliable estimates 2008 California HealthCare Foundation 21

Relationship Between Beliefs and Dental Health Status, Perceptions and Misperceptions Dental Health Status, by Visit Frequency Belief Fair/poor Good Excellent/very good Individuals who believed a person should visit a dentist at least every six 28% 30% 42% months were more likely to report excellent or good dental health than 32% 36% those who believed in visits no more than every 31% two years or longer. 40% 34% 27% Every six months or more often Every year Every two years or less often/never 2008 California HealthCare Foundation 22

Visit Frequency Beliefs, by Race/Ethnicity, Every two years or less/never Every year Every six months or more Perceptions and Misperceptions Substantially more Asian Americans/Pacific 15% 13% 1% 23% 7% 16% 6% 17% Islanders responded that dental check-ups should occur every two years or longer, compared with Whites and African Americans. Additional 72% 76% 76% 76% outreach to Asian American/Pacific Islander communities may be warranted. Asian American/ Pacific Islander African American Latino White 2008 California HealthCare Foundation 23

Visit Frequency Perceptions, by Insurance Coverage, Every two years or longer Every year At least every six months Perceptions and Misperceptions When compared with uninsured and publicly 12% 10% 5% 14% insured respondents, more group/privately 18% 27% insured individuals stated that dental check ups should occur at least every six months. 81% 70% 63% Uninsured Publicly insured Group/privately purchased 2008 California HealthCare Foundation 24

Knowledge of Oral Health Issues, Perceptions and Misperceptions The great majority of respondents were aware No 8% that poor oral health can lead to other illnesses. However, a much smaller No 73% proportion knew that cavities are caused Yes 92% by infectious bacteria, suggesting the need for further public education Yes 27% on this topic. Poor oral health can lead to other illness Cavities are caused by infectious bacteria and can be transmitted from one person to another 2008 California HealthCare Foundation 25

Relationship Between Dental Health Status and Oral Health Knowledge, Perceptions and Misperceptions 41% 59% Cavities are caused by infectious bacteria and can be transmitted from one person to another 25% 75% Cavities are not caused by infectious bacteria and can not be transmitted from one person to another With fair/poor dental health With excellent/ very good/good dental health Respondents who knew that cavities are caused by infectious bacteria were more likely to have fair/poor dental health status than those who didn t know this fact. These statistics may indicate that individuals with dental health problems learn this information from their providers during treatment. 2008 California He a lt h Car e Fo u n d at i o n 26

Demographics of Survey Respondents: Adult California Residents, Ages 18 and Older Demographics Gender Individual Income Male 49% Less than 25K 16% Female 51% 25K-49.9K 22% Age 50K-99.9K 32% 18-24 10% 100K+ 29% 25-44 41% Survey Language 45-64 34% English 84% 65+ 14% Spanish 16% Race/Ethnicity Area of Residence White 49% City/large town 51% Latino 29% Suburbs of a city/large town 19% African American 6% Small town 23% Asian American/Pacific Islander 5% Village or rural location 8% Other 8% Work Status Education Full-time 45% 12 or fewer years of education 17% Part-time 10% High school diploma 27% Self-employed 7% AA degree or some college 28% Unemployed and looking for work 5% Bachelor s degree or higher 28% Not in labor force 33% 2008 California HealthCare Foundation 27

Author Nadereh Pourat, Ph.D. UCLA Center for Health Policy Research pourat@ucla.edu Methodology The data for this survey are from the California General Public Survey conducted by telephone between November 5 and December 17, 2007 by Harris Interactive, using random digit dialing. Over 1,000 California residents ages 18 and older participated in the 20 minute survey, with a final sample of 1,007 included in this publication. Give Us Your Feedback Was the information provided in this report of value? Are there additional kinds of information or data you would like to see included in future reports of this type? Is there other research in this subject area you would like to see? We would like to know. Please click here to give us your feedback. Thank you. The differences specified in the body of the snapshot are statistically significant at p<0.05. The data on the percentage of individuals who had Medi-Cal coverage but did not report having dental insurance from the California General Public Survey were compared with similar data from the 2001 and 2003 California Health Interview Survey (CHIS). CHIS is a statewide representative survey of California civilian population, conducted in two year intervals. Approximately, 58,000 and 42,000 adults participated in the 2001 and 2003 CHIS surveys, respectively. for more information California HealthCare Foundation 1438 Webster Street, Suite 400 Oakland, CA 94612 C A LIFORNIA HEALTHCARE FOUNDATION 510.238.1040 www.chcf.org 2008 California HealthCare Foundation 28