NEW JERSEY 2011 HOSPITAL PERFORMANCE REPORT TECHNICAL REPORT: METHODOLOGY RECOMMENDED CARE (PROCESS OF CARE) MEASURES

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NEW JERSEY 2011 HOSPITAL PERFORMANCE REPORT TECHNICAL REPORT: METHODOLOGY RECOMMENDED CARE (PROCESS OF CARE) MEASURES New Jersey Department of Health and Senior Services Health Care Quality Assessment March 2012

NEW JERSEY 2011 HOSPITAL PERFORMANCE REPORT TECHNICAL REPORT: METHODOLOGY RECOMMENDED CARE (PROCESS OF CARE) MEASURES A. Sources of Hospital Recommended Care (Process of Care) Measures and Data... 2 B. Calculation of Hospital Performance Rates... 4 Calculation of individual rates... 4 Calculation of overall scores... 4 Calculation of top 10% and 50% scores... 5 C. Data Validation... 5 D. Measure Definitions... 6 E. Statewide Scores Compared to National Scores... 11 1

NEW JERSEY 2011 HOSPITAL PERFORMANCE REPORT TECHNICAL REPORT: METHODOLOGY RECOMMENDED CARE (PROCESS OF CARE) MEASURES A. Sources of Hospital Recommended Care (Process of Care) Measures and Data The New Jersey 2011 Hospital Performance Report on Recommended Care (Process of Care) Measures uses data and methodology that were developed by The Joint Commission and the Centers for Medicare and Medicaid Services (CMS) for reporting on hospital quality. In addition, this report follows the measure definitions developed by The Joint Commission and the CMS, as presented in Section D of this technical report. The New Jersey 2011 Hospital Performance Report on Recommended Care (Process of Care) Measures includes information on hospital discharges for the period of January 1, 2010 through December 31, 2010. Twenty-five recommended care measures on acute myocardial infarction (AMI or heart attack), pneumonia, heart failure, and surgical care improvement (SCIP) are reported in the 2011 Report. To be consistent with the CMS reporting on hospital quality, the 2011 Report provides information on one additional surgical care improvement measure: urinary catheter removed within two days after surgery. As in the 2010 Report, rates for all hospitals are published, including rates based on fewer than 25 cases. The report and its presentation have been developed with the guidance of the Department s Quality Improvement Advisory Committee (QIAC). Table 1 lists the measures collected by New Jersey Department of Health (Department) and indicates whether each measure is included in the report. All New Jersey general acute care hospitals and one specialized heart hospital were required to submit the information for AMI, pneumonia, heart failure, and SCIP measures to the Department through their Joint Commission vendors on a quarterly basis. Hospitals collected the basic information for each record by abstracting data from patient medical records and administrative databases. The data were transmitted to Joint Commission vendors, who processed the data according to algorithms established by The Joint Commission to produce scores for each measure. Joint Commission vendors then transmitted both the individual patient files and the hospital level information to the Department. The Department summarized the quarterly data and provided a summary report to each hospital for review. The Department also provided each hospital with a summary report for the full twelve months for review. 2

Table 1: Joint Commission Core Performance Measures and Inclusion in Report Joint Commission Core Performance Measures Acute Myocardial Infarction (AMI) Aspirin at arrival Aspirin prescribed at discharge Beta blocker prescribed at discharge ACEI/ARB for LVSD Smoking cessation advice Inpatient mortality Time to fibrinolysis Fibrinolytic agent received within 30 minutes of hospital arrival Time to Primary PCI (median) Primary PCI received within 90 minutes of hospital arrival Pneumonia Pneumococcal vaccination Antibiotic timing (median) Initial antibiotic received within 8 hours of arrival Initial antibiotic received within 6 hours of arrival Initial antibiotic selection for PN immunocompetent ICU patient * Initial antibiotic selection for PN immunocompetent non-icu patient * Blood cultures in emergency department Blood cultures within 24 hours Smoking cessation advice Influenza vaccination** Surgical Care Improvement Preventive antibiotic started Appropriate antibiotic received Preventive antibiotic stopped Venous thromboembolism (VTE) prophylaxis ordered VTE prophylaxis received Controlled blood sugar for cardiac surgery patients Surgery patients with safe hair removal Beta Blocker continued Urinary catheter removed in Report Not Not Not Not Not Not Not Heart Failure LVS assessment ACEI/ARB for LVSD Discharge instructions Smoking cessation advice * Because of small sample sizes for ICU patients, these two measures were combined into one measure following the CMS methodology. ** This is a seasonal measure that includes information from January 1, 2010 through February 28, 2010 discharges and October 1, 2010 through December 31, 2010 discharges. 3

B. Calculation of Hospital Performance Rates Calculation of individual rates Each rate was calculated following the Joint Commission methodology described in Section D. The rate for each quality measure represents the proportion of times that the hospital provided the recommended care. Each measure included only those patients who were eligible for that form of care. For example, patients with contraindications for aspirin were excluded from the aspirin at arrival and aspirin prescribed at discharge measures. Calculation of overall scores The overall AMI, pneumonia, SCIP, and heart failure scores for each hospital are summary measures of how frequently the hospital provided recommended care based on six AMI measures, six pneumonia measures, eight SCIP measures, and four heart failure measures, respectively (Table 2). The overall score for each of the four conditions was calculated using the following steps: The numerator was the total number of patients who received care and the denominator was the total number of patients who were eligible for care for the selected quality measures. The overall score was calculated as a percentage by dividing the numerator by the denominator. Overall scores (as well as individual rates) were rounded to the nearest whole numbers. When hospitals were presented from high to low overall scores, a more detailed calculation using six decimal places was used. Because of the inclusion of new measures or changes in measure definitions, overall scores are not necessarily comparable to the overall scores from previous years. 4

Table 2: Measures in the AMI, Pneumonia, SCIP, and Heart Failure Overall Scores Condition Measures in Overall Score AMI Pneumonia SCIP Heart Failure Aspirin at Arrival Aspirin at Discharge Beta Blocker at Discharge ACEI/ARB for LVSD Smoking Cessation Advice Primary PCI Received Within 90 Minutes of Hospital Arrival Pneumococcal Vaccination Influenza Vaccination Initial Antibiotic Received Within 6 Hours of Arrival Antibiotic Selection Blood Cultures in Emergency Department Smoking Cessation Advice Preventive Antibiotic Started Preventive Antibiotic Stopped Appropriate Antibiotic Received VTE Prophylaxis Received Controlled Blood Sugar for Cardiac Surgery Patients Surgery Patients with Safer Hair Removal Beta Blocker Continued Urinary catheter removed LVS Assessment ACEI/ARB for LVSD Discharge Instructions Smoking Cessation Advice Calculation of top 10% and 50% scores For each measure, including the overall score, we identified the hospital score that was at the 50 th percentile ( median ), and the 90 th percentile ( top 10 th percentile ). These statistics included all hospitals, including those with fewer than 25 cases for a measure. C. Data Validation Hospitals have internal processes to check the accuracy of their data collection. The Joint Commission has reviewed the accuracy of the vendors systems for processing the data and calculating the rates as well as conducted a limited study of the accuracy of the abstraction process in a small sample from all hospitals. 5

CMS conducts the validation reviews for hospitals participating in the Hospital Inpatient Quality Reporting (IQR) Program. CMS verifies, on a quarterly basis, that hospital abstracted data it received is consistent and reproducible. CMS performs a random selection of 800 IQR hospitals for validation reviews on an annual basis. The data validation process randomly selects twelve records per hospital per quarter from the cases submitted to CMS for AMI, pneumonia, heart failure, and SCIP conditions 1. Validation rates are based on measure outcome matches. The Overall Reliability Rate is derived only from the measures required by the Hospital IQR Program. The rate is calculated by dividing the number of measure outcomes that match (numerator) by the total number of Hospital IQR Program required measures (denominator). A hospital must have 75 percent or higher Overall Reliability Rate to pass the validation for the quarter. 17 NJ hospitals were selected in 2010. With assistance from the Healthcare Quality Strategies, Inc. (formerly PRONJ, the Healthcare Quality Improvement Organization of New Jersey), the Department adapted this process to assess the data it received. Validation reports from first three quarters of 2010 were examined to determine the validity of the data submitted by the 17 selected New Jersey hospitals. The department followed the CMS methodology in calculating 95% confidence intervals 2 for this period. The confidence interval had to include or exceed a threshold of 75%, meaning that a hospital was likely to be correct in its reporting of data elements at least 75% of the time. All 17 hospitals met the 75% threshold in 2010. D. Measure Definitions Tables 3 through 6 describe the individual quality measures reported for the AMI, pneumonia, SCIP, and heart failure conditions. The definitions for these measures follow the Joint Commission/CMS definitions that were in effect for the reporting period (Specifications Manual for National Hospital Quality Measures versions 3.0c to 3.2c). This technical report provides the specifications that were in effect for fourth quarter 2010 discharges. For the complete specification manuals and detailed information on definitional changes that were implemented during 2010, we refer the interested readers to the Joint Commission (www.jointcommission.org) and CMS QualityNet (www.qualitynet.org) websites. 1 More information on the CMS validation process is available at www.qualitynet.org 2 Based on the CMS document, 2009 Confidence Interval, available at www.qualitynet.org (released June 20, 2008). 6

Table 3: Acute Myocardial Infarction (Heart Attack) Quality Measures Measure Description Detailed Specifications 1. Aspirin at arrival Percent of eligible heart attack patients that received an aspirin within 24 hours before or after arriving at the hospital 2. Aspirin at discharge Percent of eligible heart attack patients that were prescribed an aspirin when they were discharged from the hospital 3. Beta blocker at discharge Percent of eligible heart attack patients that were prescribed a beta-blocker medication when they were discharged from the hospital 4. ACEI/ARB for LVSD Percent of eligible heart attack patients with left ventricular systolic dysfunction (LVSD, or low heart function) that were prescribed an angiotensin converting enzyme inhibitor (ACEI) or angiotensin receptor blocker (ARB) medication when they were discharged from the hospital 5. Smoking cessation advice 6. Primary PCI received within 90 minutes of hospital arrival Percent of eligible heart attack patients with a history of smoking cigarettes, who were given smoking cessation counseling during their hospital stay. Percent of eligible heart attack patients who received primary percutaneous coronary intervention (PCI) within 90 minutes after they arrived at hospital 7

Table 4: Pneumonia Quality Measures Measure 1. Pneumococcal vaccination 2. Influenza vaccination 3. Initial antibiotic received within 6 hours of arrival 4. Initial antibiotic selection for immunocompetent patients 5. Blood cultures in emergency department 6. Smoking cessation advice Description Percent of eligible pneumonia patients 65 years and older that were asked if they had received a pneumococcal vaccination, and if they had not, received the vaccination prior to discharge from the hospital, if indicated. Percent of patients discharged during January, February, October, November, or December with pneumonia, age 50 and older, who were screened for influenza vaccine status and were vaccinated prior to discharge, if indicated Percent of eligible pneumonia patients admitted to hospital that received their first dose of antibiotics within 6 hours of their arrival at hospital Percent of immunocompetent patients with Community-Acquired Pneumonia who received an initial antibiotic regimen during the first 24 hours that is consistent with current guidelines Percent of eligible pneumonia patients whose initial emergency department blood culture was performed prior to the administration of the first hospital dose of antibiotics Percent of eligible pneumonia patients with a history of smoking cigarettes, that were given smoking cessation counseling during their hospital stay. Detailed Specifications 8

Table 5: Surgical Care Improvement Quality Measures Measure Description Detailed Specifications 1. Preventive antibiotic started Percent of eligible surgery patients who received preventive antibiotics within one hour prior to surgical incision. 2. Preventive antibiotic stopped Percent of eligible surgery patients whose preventive antibiotics were discontinued within 24 hours after surgery end time 3. Appropriate antibiotic received Percent of eligible surgery patients who received preventive antibiotics recommended for their specific surgical procedure. 4. VTE prophylaxis ordered Percent of eligible surgery patients who had treatment prescribed for the prevention of blood clots 5. VTE prophylaxis received 6. Controlled blood sugar for heart patients Percent of eligible surgery patients who received the appropriate treatment to prevent blood clots, as recommended for the specific type of surgery performed Percent of cardiac surgery patients with controlled 6 a.m. blood glucose ( 200 mg/dl) in the two days right after surgery. 7. Surgery patients with safer hair removal 8. Beta Blocker continued 9. Urinary catheter removed Percent of surgery patients who had hair removed from the surgical area before surgery using a safe method. No hair removal, or hair removal with clippers or depilatory is considered appropriate. Shaving is considered inappropriate. Surgery patients on Beta-Blocker therapy prior to arrival who received a Beta-Blocker during the perioperative period. Urinary catheter removed on postoperative day one or day two with day of surgery being day zero 9

Table 6: Heart Failure Quality Measures Measure Description Detailed Specifications 1. LVS assessment Percent of eligible heart failure patients that were given a test to assess the left ventricular systolic (LVS) function of their heart before or during hospitalization, or had a test planned for soon after discharge from the hospital 2. ACEI/ARB for LVSD Percent of eligible heart failure patients with low heart function that were prescribed an angiotensin converting enzyme inhibitor (ACE inhibitor) or angiotensin receptor blocker (ARB) medication when they were discharged from the hospital 3. Discharge instructions 4. Smoking cessation advice Percent of eligible heart failure patients discharged to home with written instructions or educational materials to the patient or caregiver that addresses all of the following: activity level, diet, discharge medications, follow-up appointment, weight monitoring, and what to do if symptoms worsen. Percent of eligible heart failure patients with history of smoking cigarettes, who were given smoking cessation counseling during their hospital stay. 10

E. Statewide Scores Compared to National Scores The table below compares statewide scores to national scores for Recommended Care Measures. New Jersey scores for the 25 recommended care measures are based on data collected from hospital medical records for 2010. The National Scores are from the Centers for Medicare and Medicaid Services (CMS) for the same year and from the same database. For 2010, New Jersey performed better than the national norms on most of the recommended care measures. Of the 25 recommended care measures, New Jersey hospitals exceeded national scores on 15 measures, tied to national norms on eight measures. New Jersey fell below national norms for only two measures, Controlled Blood Sugar for Heart Patients and PCI Within 90 Minutes. However, PCI within 90 minutes improved from 83 in 2009 to 89 in 2010, a 7.2% increase. The national rate is 91. For controlled blood sugar for cardiac surgery patients in the days after surgery, New Jersey scored 93 compared with the national score of 94. There have been major improvements in performance since the first report which covered 2003 performance. Most measures are now close to the expected 100%. The difference between low and high performing hospitals continues to decrease. This means better care for all NJ patients. The most dramatic increase from among low score measures was pneumococcal vaccination for pneumonia patients. The shot can help prevent future bacterial pneumonia. The statewide score rose 100%, from 48% in 2003 to 96% in 2010. Among measures that we started to track in 2005 and 2006, the percentage of heart attack patients who underwent angioplasty within 90 minutes after arrival at the hospital has shown a significant 62% increase from 55% in 2006 to 89% in 2010; discharge instructions for heart failure patients has shown a 32% percentage change increasing from 71% in 2005 to 94% in 2010. 11

Table 7. New Jersey Hospital Quality Scores, 2003 2010 National Hospital Quality Scores, 2010 National Percent Condition Quality Measure 2003 2004 2005 2006 2007 2008 2009 2010 2010 Improvement First Year-2010 AMI Aspirin at Arrival 93 95 97 97 98 98 99 99 99 = 6% Aspirin at Discharge 91 94 96 97 97 98 98 99 99 = 9% Beta Blocker at Discharge 91 94 97 97 98 98 99 99 99 = 9% ACEI / ARB at Discharge 80 85 89 90 93 96 97 98 97 23% Smoking Cessation Advice 96 98 99 99 100 100 100 = 4% PCI within 90 minutes 55 67 78 83 89 91 62% PN Pneumococcal Vaccination 48 69 80 87 91 93 95 96 95 100% Antibiotic Selection 82 89 92 92 94 95 93 16% Antibiotic Timing 95 96 97 96 2% Blood Cultures 94 94 95 97 97 96 3% Smoking Cessation Advice 90 94 96 97 99 100 98 11% Influenza Vaccination 87 90 93 95 94 9% HF LVS Assessment 95 97 97 98 99 99 99 = 4% ACEI / ARB at Discharge 88 89 92 94 95 97 95 10% Discharge Instructions 71 80 84 89 91 94 91 32% Smoking Cessation Advice 92 97 98 99 100 100 99 9% SCIP Preventive Antibiotic Started 91 92 95 97 98 97 8% Preventive Antibiotic Received 95 97 98 98 98 = 3% Preventive Antibiotic Stopped 86 90 93 95 96 96 = 12% VTE Prophylaxis Ordered 86 92 94 96 95 12% VTE Prophylaxis Received 82 90 92 95 94 16% Controlled Blood Sugar 91 92 93 94 2% Safe Hair Removal 97 99 100 100 = 3% Beta Blocker Continued 94 96 94 2% Urinary Catheter Removal 93 91 Better than national norm; = Same as national norm; Below national norm. 12