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IHI South Africa Quarterly Report April 1 st -July 31 st 2010 Executive Summary The South African country programme was started by the Institute for Healthcare Improvement in 2005. Over the past five years, the IHI-SA team has worked closely with a growing group of local partners and the Department of Health to help save South African lives and improve the experience of patients interacting with the health system. The IHI-South Africa programme is a strong group of linked projects seeking results across a large and diverse country. Each of the following pages contains a summary of the progress and results from the IHI-SA supported projects. Results this Quarter In this section, we describe our progress towards achieving two clear goals: increasing the number of patients on life-saving HIV therapy and decreasing the number of babies born with HIV. Our aims are simple: save the most lives in the shortest possible time. Simultaneously we seek to develop capacity of local partners and the SA health system itself to lead systems improvement work into the future. IHI seeks to achieve results through partnership with local health system leaders in the Department of Health and with a dynamic group of South African partner organizations. Combining the IHI-supported sites, we can now report that we have achieved the National Strategic Plan target of placing 80% of patients who need treatment for HIV on antiretrovirals well ahead of the official target date at the end of 2011. Across our Prevention of Mother-to-Child HIV Transmission (PMTCT) programmes, we have helped our partners to improve reliability of systems that have led to the prevention of over 6500 HIV infections to newborns born in the past year (60% of our target). Project Design Over the past year, the IHI-SA team has nurtured several strategic partnerships with organizations that have emerged as fore-runners of the health systems improvement movement in South Africa. These Centers of QI support for the health system have become the pillars of partnership around which the IHI s S African plans revolve. We now work with four non-governmental organizations (NGOs) including Reproductive Health Research Unit, South-2-South, the Best Care Always Campaign and the 20,000+ Partnership at University of Kwa Zulu Natal; and the National Department of Health in South Africa. With each of these organizations, the IHI-SA team provides support for design and execution of specific health systems improvement projects, strategic advisory support for programme leadership, specific capacity building support and expertise in analysis and dissemination of results.

Highlights This quarter, two of our projects IHI s efforts in the Western Cape (PMTCT and HAART initiation) and in KZN (PMTCT) were selected by the Impumelelo Service Awards committee for the platinum level award. Several news articles tracked these accomplishments closely. IHI-SA supported-projects presented numerous posters at the International AIDS Society Conference. Three posters were selected for oral presentations during the meeting. IHI-SA staff also served in the key role of reporting on the Health Systems Track E for the conference. Dr. Pierre Barker delivered the Track E summary at the conclusion of the conference. http://pag.aids2010.org/flash/?pid=100684 Best Care Always! formally launched its engagement with the public sector in an exciting new initiative working with the majority of public sector hospitals in Gauteng Province. RHRU has prioritized quality improvement and health systems strengthening (HSS) approaches for its future services and has launched its new HSS unit. University of KZN has launched a new infant feeding initiative aimed at improving the implementation of the new WHO infant feeding guidelines throughout the Province.

Reproductive Health and Research Unit Overview of the Partnership The Reproductive Health & HIV Research Unit (RHRU) is one of the largest training and research units in the University of Witwatersrand. RHRU is a world-recognised leader in HIV/AIDS and reproductive health research, and has been designated a WHO Collaborating Centre. Since 2005, IHI and RHRU have worked together to improve access and quality of HIV care and treatment services in Johannesburg s Inner City. These efforts resulted in a major increase in clinical care capacity and accelerated efforts to achieve universal HIV coverage in the region. Building on these successes, RHRU expanded its efforts to the large neighboring Ekurhuleni health District (population 2.6 million). Highlights from this Quarter RHRU has announced plans for major reorganization and shifted its focus to quality improvement and health systems strengthening as the driving force of its new, District-based technical assistance model. Enrolment of patients on HAART continues its trajectory of rapid increase in Inner City Johannesburg surpassing government targets (see results below). Several RHRU staff presented aspects of this work at the International AIDS meeting in Vienna. IHI and RHRU team members published their new HAART calculator a tool aimed at helping districts and facilities estimate their HIV treatment targets. Key Results Next Steps Develop a sustainable, independent QI unit at RHRU for ongoing QI capacity building throughout SA. To move beyond getting patients on treatment to now provide high quality, full-spectrum HIV care services Develop and support a network of collaborating partners who focus on using Quality Improvement to broadly strengthen the South African health system Provide the National Department of Health with strategic advice and assistance to establish a National Quality and System Improvement strategy.

University of Kwa Zulu Natal 20,000+ Partnership Overview of the Partnership The 20,000+ Partnership is a health systems strengthening project which aims to improve the quality of prevention of mother-to-child transmission (PMTCT) services in 222 public health facilities in three districts of KZN serving a population of 5.5 million people. 20,000+ is a partnership between the KZN Department of Health, the University of KZN and the Institute for Healthcare Improvement which aims to decrease perinatal transmission of HIV from 20.6% in 2007 to less than 5% by 2011 a target set by the SA National Strategic Plan. The KZN IMPACT survey recently documented reduced MTCT rates province-wide in KZN. In the three districts where 20,000+ is active the MTCT rates now stand at 4.9%, 6.5% and 10.1% respectively. Highlights from this Quarter Ugu District was acknowledged nationally through the coveted Impumelelo Award for their contribution to sustainably improve health of mothers and babies in the district. The National DOH recently released new, evidence-based guidelines for both HIV care and PMTCT. The 20,000+ Partnership has launched its efforts to improve infant feeding throughout the Province via an important initiative to speed implementation of the new WHO infant feeding guidelines. Key Results Since the launch of the project, mother to child transmission of HIV (measured by six week PCR) has fallen throughout the 3 districts. In April 2009, the project was redesigned to take a more targeted, individualized, and context-specific approach to each of the subdistricts in the initiative. One District (Ugu) targeted the improvement of referral and initiation of pregnant women on highly active antiretroviral treatment. The dramatic improvement of HAART initiation rates for pregnant women over a very short span of time was acknowledged with the project winning an Impumelelo platinum award (here held by the District PMTCT Coordinator, Mpume Shibe). Next Steps 20,000+ is planning to launch the first wave of its new Quality Improvement Basic training course aimed at Provincial and District DOH leaders. A project aimed at improving the quality of care for patient with drug-resistant TB will be launched. Develop a quality improvement and health systems strengthening resource center with the capability of serving the Department of Health and others with QI skills and knowledge.

Best Care Always! Overview of the Partnership The Best care Always! (BCA) campaign is an initiative aimed at supporting South African hospitals to implement evidence-based interventions that enhance patient safety and improve quality in hospital care. These interventions require sustained improvements in clinical leadership and teamwork. BCA is patterned after the IHI s 100K lives campaign, the Canadian Safer Healthcare Now initiative, and WHO s World Alliance for Patient Safety. Initially launched in April 2009 to support South Africa s private hospital chains, BCA seeks to spread five key interventions through as many healthcare organizations as possible through partnership with major public and private healthcare providers, funders and professional societies. Highlights from this Quarter Since the start of the initiative, 192 Hospitals have joined the BCA Campaign. These represent 85% of all private-sector hospital beds in South Africa and most of the public-sector beds in Gauteng Province. Over 600 active interventions have been implemented throughout these hospitals: Ventilator Associated Pneumonia 143 hospitals; Surgical Site Infections 150 hospitals; Central Line Blood Stream Infections 144 hospitals; Catheter associated Urinary Tract Infection 154 hospitals. Thes have been implemented across 3000 beds and 1000 operating rooms. A recent article in the Medical Chronicle highlighted the workshop that IHI had conducted on improving measurement in the BCA programme. This quarter also saw the launch of the public sector hospitals collaborative in Gauteng Province. Key Results Hospitals Enrolled & Committed: (July 2010) 192 Hospitals total This quarter saw the rise in the number of hospitals joining BCA to a total of192. In addition, Life Healthcare has started to see dramatic drops in the rate of CLBSI from a median of 5.2 infections/1000 line days to 2.5 infections/1000 line days since the introduction of the Campaign. Next Steps Early in the next quarter IHI and BCA will host a one-day workshop for Chief Executives from hospitals in both the private and public sector. BCA will hold a partnership meeting to solicit input from the professional societies and to set vision and strategy for the upcoming quarter.

Other Efforts New Partnerships South-2-South A new strategic partnership is under development between IHI-SA and South-2-South an important NGO focused on improving HIV care and treatment services to pregnant women and their newborns. This relationship will be profiled in the next quarterly report. Publication from IHI-SA Available at: http://www.samj.org.za/index.php/samj/article/viewfile/3973/2880 Coverage in the Popular Press Available at: http://www.doh.gov.za/aids/hiv/index.html Project Team Dr. Kedar Mate Country Director Mr. Nicholas Leydon Improvement Advisor Mr. Brandon Bennett Improvement Advisor Dr. Michele Youngelson Improvement Advisor Ms. Patty Webster Improvement Advisor Dr. Pierre Barker Senior Advisor Institute for Healthcare Improvement University of Kwa Zulu Natal 1 st Floor George Campbell Building Durban, 4001 For more information, please contact: kmate@ihi.org; 076 680 3166