The Ontario Hepatitis C Multidisciplinary Team Model. Samantha Earl, RN, Senior Policy Analyst 2013 CATIE Forum Wednesday September 18, 2013

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The Ontario Hepatitis C Multidisciplinary Team Model Samantha Earl, RN, Senior Policy Analyst 2013 CATIE Forum Wednesday September 18, 2013

History The Ontario Hepatitis Nursing Program was announced by the Minister of Health and Long-Term Care in February 2007. The goal of the program was to increase treatment capacity, adherence and access, particularly in under-serviced communities with high rates of hepatitis C virus (HCV) Sites were selected based on eligibility criteria including local prevalence rates, suitable host agency with a capacity to treat HCV and at least one treating physician willing to treat the target population Experience with the nursing program identified that more support was required to provide comprehensive care to patients The Ontario Hepatitis C Task Force (OHCTF) provides advice to the Minister of Health and Long-Term Care on strategies to improve hepatitis C treatment, prevention, education and support in Ontario. In September 2009, the OHCTF submitted their report entitled, A Proposed Strategy to Address Hepatitis C in Ontario 2009-2014 to the Minister of Health and Long-Term Care. The OHCTF report formed the bases of the current Ontario HCV Strategy

History (con t) The report recommended a expansion of the nursing program to include a wide-range of supports though a multidisciplinary model to enhance HCV care and treatment The expansion included the creation of 16 HCV Teams to ensure a coordinated and comprehensive approach to treatment and support for those living with/at-risk of acquiring HCV The teams needed to be built into existing services to increase capacity and access to HCV treatment, while utilizing existing infrastructure The team model has allowed for flexibility in the implementation of the team (i.e. to cater to local needs), however, the composition of each team is the same

Evidence A multidisciplinary approach to treating HCV in people who use drugs is well-supported in the literature interventions oriented to creating opportunities for stable housing, stigma reduction and systemic changes in policy and health care delivery have the capacity to play a critical role in enhancing HCV treatment access and uptake for people who use drugs. This suggests a combination intervention approach which does not overly rely on biomedical interventions but which includes social, welfare and structural interventions and which seeks to integrate such care services as much as possible at the point of delivery Harris M, Rhodes T: Hepatitis C treatment access and uptake for people who inject drugs: a review mapping the role of social factors. Harm Reduction Journal 2013, 10:7 The findings of a Canadian viral hepatitis clinic study demonstrates that medical care alone is not enough to meet the needs of a patient population who require educational and psychosocial support to cope with a long-term and potentially life threatening chronic illness. Results from this study highlight the need to develop comprehensive multidisciplinary HCV clinic teams and advocate for a bio-psycho-social model of health care delivery for people living with HCV Balfour L, Cooper C, Tasca G, Kane M, Kowal J, Garber G: Evaluation of Health Care Needs and Patient Satisfaction among Hepatitis C Patients Treated at a Hospitalbased, Viral Hepatitis Clinic. Canadian Journal of Public Health 2004; 95(4):272-277. It has been demonstrated that the rate of hepatitis C treatment initiation is increased in the presence of a multidisciplinary approach. Effective management of viral hepatitis requires the services of many disciplines, including physicians, nurses, addiction medicine specialists and social workers. These services can only be effectively delivered in a clinic setting Moirand R, Bilodeau M, Brissette S, Bruneau J: Determinants of Anti-viral Initiation in a Hepatitis C Infected Population Benefiting from Universal Health Care Coverage. Can J Gastroenterol 2007; 21(6): 355-361

Who do Teams serve: Rooted in treatment, the teams were set up utilizing a multidisciplinary approach, to provide access to specialized care for people who have barriers to accessing traditional forms of healthcare including; People who use drugs People involved with the correctional system People who are homeless or under-housed Aboriginal Peoples Street-involved Youth People with tattoos and/or piercings

Teams: Goal and Objectives Goal To establish specific care and treatment services that will help curb the spread of HCV by ensuring that people are diagnosed and treated Objectives To increase access to HCV care and treatment for priority populations in Ontario To increase knowledge and awareness to prevent the transmission of HCV among priority populations in Ontario To increase collaboration, coordination and evidence-based practice across the system responding to HCV

Translating objectives to services To increase access to HCV care and treatment for priority populations in Ontario Increase awareness and provision of HCV testing among priority populations Increase the capacity of physicians and allied health professionals to meet the needs of people living with HCV Increase the capacity of HCV multidisciplinary teams Provide comprehensive care and treatment for people living with/at-risk of HCV To increase knowledge and awareness to prevent the transmission of HCV among priority populations in Ontario Promote integration of the use of peers in support, awareness and prevention initiatives Increase knowledge and awareness of HCV through prevention programming and harm reduction services for priority populations in Ontario To increase collaboration, coordination and evidence based practice across the system responding to HCV Provide coordination support to reduce gaps in service for people living with/at-risk of HCV Build capacity of the wider health, social service and legal sector through regional HCV community networks Promote system effectiveness, transparency, and responsiveness Support opportunities for high quality research Provide opportunities to integrate evidence into practice

HCV Team Composition Each HCV Team consists of the following members: Outreach Worker Improves access to direct support, education, counselling and referrals through low threshold outreach to marginalized community members living with/at risk of acquiring HCV Community Coordinator Establishes and leads an HCV network within the local community, bridging and addressing gaps within the health, social service and legal sectors to enhance community collaboration and coordination of services that affect people living with/at risk of acquiring HCV Nurse Prepares the client prior to treatment, supports the client in managing side effects during treatment and provides follow-up to address side effects and medications after treatment. Nurses promote adherence to the treatment regimen by monitoring and supporting clients throughout the treatment process, thus improving clinical outcomes

HCV Team Composition (con t) Psychosocial Support Provides a range of interventions to assist people living with HCV to cope with their chronic illness, social difficulties and side effects of treatment. This includes counselling, psycho-social assessments, consultation, education and advocacy functions for clients and/or families, as well as education services for staff, as required Peer Component Reaching out to at-risk clients within their own community to provide resources to reduce HCV transmission and provide support to those on treatment. Peer education and support help to make information more personally relevant, credible and accessible. Peers respect the culture of the host agency, however, they are representatives of their own community culture

Team Utilization Between October 2011 and September 2012: 7,020 people were engaged with the HCV Teams 6,039 people were in the pre-treatment phase, whereby the team is supporting the client in preparation for treatment (e.g. applying for drug coverage, assisting in stabilizing mental health complications) 429 people were started on treatment, 452 completed treatment and 175 had cleared the virus* 159 had spontaneously cleared the virus upon further testing (i.e. antibody positive only) * Statistics are independent of one another. They do not directly correlate, as reporting occurs semi-annually so by virtue of treatment duration (up to one year) treatment numbers carry over from one report to the next. These numbers also do not reflect those who were excluded or withdrawn from treatment during this period.

HCV Team Sites Sixteen regional teams have been implemented in organizations across Ontario including: Team Location LHIN Region AIDS Committee of North Bay and Area North Bay North East AIDS Committee of Thunder Bay Thunder Bay North West Bramalea Community Health Centre Brampton Central West Group Health Centre Sault Ste. Marie North East Kingston Community Health Centres Kingston South East London Intercommunity Health Centre London South West Niagara Health System Niagara Hamilton Niagara Haldimand Brant Oshawa Community Health Centre Oshawa Central East Réseau Access Network Sudbury North East Sanguen Health Centre Kitchener/Waterloo/Guelph Waterloo Wellington Sherbourne Health Centre Toronto Toronto Central South Riverdale Community Health Centre Toronto Toronto Central The Ottawa Hospital Ottawa Champlain Timmins Family Health Team Timmins North East Wayside House of Hamilton Hamilton Hamilton Niagara Haldimand Brant Windsor-Essex Community Health Centre Windsor Erie St.Clair

For more information Samantha Earl, Senior Policy Analyst AIDS and Hepatitis C Programs Provincial Programs Branch Negotiations and Accountability Management Division (416) 212-5473 samantha.earl@ontario.ca