WHY. ADHD Reality. Honestly, Docs Too Often Don t Understand. Coaches Face Reality. Coaches Do Create Teams That Keep Reality On Track

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1 Mastering Medical Connections { Details Do Ma@er Dr Charles Parker ACO Atlanta WHY Improve Medical Connections??? Years of Office Reality: Too Many Correctable ADHD Medication Problems Ø Heartbreak, Disappointment, Ø Anger, Non Compliance, Ø Overwhelming Side Effects, Ø Medical Treatment Failures, Ø Basic Treatment Misinformation = Many Wasted Lifetimes 3 4 Honestly, Docs Too Often Don t Understand ADHD Reality Coaches Do Create Teams That Keep Reality On Track Coaches Face Reality 5 6 1

2 Trained As Coach with Ben Dean at MentorCoach More Than 10 Years Ago, Regularly Refer Clients For ADHD Coaching, 7 8 Know The Real Value Coaches Bring To ADHD Treatment, Years On Our Same Path, Understand Biomedical Reality Reality Takes Teamwork Coaches Will Help Improve The Global Process of ADHD Medical Management And Yes, Docs Can Be Your Most Productive Referral Source! 9 10 HOW To Balance Medical Connections If you can t describe what you re doing as a process, you don t know what you re doing. W. Edwards Deming

3 13 Overview: Even Before You Define Your Process Remember: Your Process Is Your Brand PLAN: Three Prep Steps In, Get Set Three Action Steps Out, On The Road Overview Preparation Coaches absolutely cannot overuse these three words: Service [Medical Staff] Support [Client/Family] Details [Professionalism] Paperwork Organization Professional Operating from Protocols Docs Don t Have To Work To Bring You On Three Steps In For You 17 Get a Grip 1. Think Define Your Process 2. Action Plan Offer Tangible Benefits 3. Connect Must Cold Call Only If Prepared 18 3

4 STEP 1: Define Yourself For Docs Basic Intro 1. Bio: one piece of paper also pdf 2. Brief Training Background 3. Team Approach Your Process 4. HIPPA Compliance! Step 1: Define Coaching For Their Team 1 3 Branded Pages 1. Admin Why 2. Staff How 3. Client What Action Plan Tangible Benefits Teach Everyone Medical Communication e.g. Duration of stimulants [DOE] 2. Action Plan Teach Everyone Medical Communication e.g. Details: Crash in PM, sleep, breakfast, moods Action Plan Teach Med Specifics Medical Communication e.g. Know: each doc s med follow up protocol to reaffirm 2. Action Plan Teach Your Client Medical Communication Develop your Personal Summary Form For Med Teams More paper summaries = more business

5 STEP 3: Cold Calling The Connection Make A Med Team List & Follow It Cold Call: Always Ask: How Much Time To Talk 1. Prepare 5 min sound bites 2. Prepare 15 min mission & case review [differentiate!] 123 in order 3. Prepare 2030 min discussion with a. Mission, b. Cases, c. Consider: Rapid Response Team 27 Cold Call: Rehearse your elevator speech [Prob > Soln.] 1. You know how folks with ADHD regularly fall off the medical recovery wagon? 2. Our Team provides the service, support and details to prevent that from happening. 28 Cold Call: Prepare two examples of your success: Child or Adolescent Adult Client Wrap Every Cold Call With A Cool Handout / Biz Card Moo Biz Card Affiliate: h"p://bit.ly/corecard

6 31 Let s Talk Problems 32 WHAT TO DO 33 Three Steps Out Medical Reality Specific Problems Arise 1. Define: Acute Or Chronic 2. Define: Customized Solutions 3. Discuss Balance: Respectful Self Protection 34 Acute Or Chronic? STEP 1: Define Acute Problems: Often Loaded With Affect Chronic Problems: Often In Denial Chronic Problems Often Encourage Acute Problems 6

7 Your Approach To Acute Problems: Think Calm Sequence, Decisive Action Always Send a Note on that conversation for their record copy to your record + Both Different As Coach, and Medical Your Approach To Chronic Problems: Think: Water On A Stone Stick & Report On Paper Any Or No Progress Your Approach To Chronic Problems: Think: Biomedical, Metabolic, Out of Box Caution: Traditional Medicine: Often in Denial About Chronic Illness w ADHD Often in Denial About Any Biomedical Reality With ADHD So Use Care

8 Maven: Collect Papers, PDF File On Desktop For Relevant Topics Print and Distribute STEP 2: Define Customized Solutions STEP 2: Define Customized Solutions: Specific and Personal Will Win Every Time Solution Reframing: Always Include The Medical Team Best: Paper Report < 1 pg Solution Reframing: Document: Every Intervention = Short Term Opportunity Documentation Note Standardized & Branded With Phone/ Connections 48 To: From: Re: Subject: Date: Points 1, 2 & 3 each one sentence 8

9 STEP 3: Balance Solutions STEP 3: Balance Solutions: Respectful Self Protection Max Coaching Strategy With ADHD Transition/Change is Difficult It s Reality! Clients Get Stuck Both Cognitively and Emotionally Cognitive Subtypes 53 C. Anxiety C. Depression C. Avoidance Affective Subtypes 54 A. Anxiety A. Depression A. Anger 9

10 55 Respectful Mad Control Others Guilt Balance Advanced Self Management Spirituality Natural Order, At One With Change ANXIETY Change Self Protection Sad Control Others Guilt Ref: Deep Recovery Two ADHD Process Keywords: 1. Your Plan For Feelings Affect Management 2. Your Plan For Thinking Cognition Retraining 57 All Relationships Become Unbalanced At Times Even Docs! Build ReBalancing In Live in Balance Set That Example Bring In New Information 58 Stay Connected To Peers New Maps For New Territories Often Bring New Partners Thanks for the opportunity to work together! 59 Partners At CoreBrain Medical Team Details/Handouts HIPPA, Med Abuse, Addiction Rapid Response Options Details: Metabolic Assessment Biomedical Evidence Virtual Practice Development 60 10

11 Resources: ~ 400 Articles CorePsych.com Training CoreBrain.org/coaches YouTube.com/drcharlesparker drcharlesparker.com/speaking 61 Complimentary Downloads h@p://bit.ly/bestrules Resources: Thanks! 62 11