ecall Days Hamburg I_HeERO Member State Update EeIP 19 th 20 th September 2017 Andy Rooke Technical Implementing Officer I_HeERO ERTICO

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1 ecall Days Hamburg I_HeERO Member State Update EeIP 19 th 20 th September 2017 Andy Rooke Technical Implementing Officer I_HeERO ERTICO

2 Agenda I_HeERO Member State Update Issues ecall trucks Data Integration NG112 ecall TestFest Dissemination

3 ecall architecture one more time!

4 ecall Member State activity after HeERO Norway Working with I_HeERO UK Working with I_HeERO France new solution

5 Member State: Bulgaria #1 MS Status upgrade completed - No How many PSAP enabled for ecall Sofia PSAP installed equipment Conformity Assessment completed - No

6 Member State: Bulgaria #2 Problems identified - Delay in the implementation of ecall. Due to the lack of technical maintenance of the National System for Emergency Calls I_HeERO final ecall upgrade will be coordinated with the maintenance activities. Lack of maintenance means that the ecall upgrade possesses an unacceptable risk to 112 system. Interim solution provided by Enterprise Communication Group (HeERO2 partner)

7 Member State: Czech Republic MS Status upgrade completed Yes 1 st September domestic legislation ecall flag now implemented, MNO must route the call accordingly. PSAP infrastructure, complete and being tested The Computer Aided Dispatch (CAD) now complete after a 9-month modernization program All the ecall functionalities will change over for CAD on 20 th September with Car Registry, EUCARIS and National Traffic Centre ecall operations for th September

8 Member State: Cyprus MS Status upgrade completed - No (Upgrade Acceptance 8 th September, 2017) How many PSAP enabled for ecall Backup Conformity Assessment completed - No (Outsourced, Planned for last week of September) Problems identified Involvement of the MNO Regulator is crucial for MNO implementation of ecall flag Total lack of a computerized PSAP Collecting information from the PSAP operator (Police) Coordination with the PSAP operator Public Procurement Processes causing considerable delay in implementing the upgrade Unresolved Issues Conformity Assessment Tender assignment

9 Member State: Finland MS Status upgrade completed - No Target is to get ecall ready by 1 st Oct 2017 How many PSAP enabled for ecall - 6 PSAPs and 1 test PSAP Conformity Assessment completed - No Target date for the Conformity Assessment end of Oct 2017 Problems identified - None Unresolved Issues - None

10 Member State: Germany #1 250 plus 112 PSAP Different regional responsibilities and regulations within 16 Federal States Variety of technical infrastructures from outdated to brand new Many PSAP planned to install new infrastructure in 2019, 2020, 2021 The I_HeERO team had 1:1 talks and conferences with all 253 German PSAPs 10

11 Germany Status Sept 2017 #2 75% of PSAPs will finish upgrade in Sept 2017 Missing 25% will finish upgrade until Dec 2017 Variety of upgrade infrastructure from totally integrated to temporary solution" Conformity assessment by self declaration and functional on-site tests ecall flag handling working in all networks ecall in Germany may be complicated, but we have hit the Gordian knot! 11

12 Member State: Greece MS Status upgrade completed - Yes How many PSAP enabled for ecall - One Conformity Assessment completed - Tests completed, Hellenic Accreditation System dealing Problems identified - No Unresolved Issues - No

13 Member State: Ireland MS Status upgrade completed - No How many PSAP enabled for ecall 1 Conformity Assessment completed - No Problems identified Delay in finalising contract for new call answering system led to revised approach to ecall deployment. ecall hardware has been delivered, built and installed. Software development commenced deployment 11/09 with completion expected 22/9. Testing is scheduled for the week beginning 25 th Sept, with the PSAP enabled for ecall on 1 st October 2017 Unresolved Issues New PSAP operator yet to be nominated

14 Member State: Italy MS Status upgrade completed - Yes How many PSAP enabled for ecall - 1 PSAP Conformity Assessment completed - No but being arranged Problems identified - None Unresolved Issues - We are waiting to have a confirmation about the identity of the Italian Competent Authority for ecall

15 Member State: Luxembourg MS Status upgrade completed - Yes How many PSAP enabled for ecall - 1 PSAP Conformity Assessment completed - Yes Problems identified - None Unresolved Issues - None

16 Member State: Portugal Member State Upgrade completed - Yes How many PSAP enabled for ecall 2 PSAP enabled for ecall, one in Porto one in Lisbonendto endtesting also completed. Conformity Assessment completed Not yet, estimated conclusion 31 st October. Problems identified - Misconfigured handsets, generated a large amount of false ecall calls. Workaround solution is already in place Unresolved issues, - I_HeERO, conformity assessment based on the standard EN used.

17 Member State: Slovenia MS Status upgrade completed - Yes How many PSAP enabled for ecall - 13 PSAP Conformity Assessment completed - Yes Problems identified - None Unresolved Issues - None

18 Member State: United Kingdom Member State Upgradecompleted - Yes How many PSAP enabled for ecall 5 PSAP enabled for ecall, Conformity Assessment completed Not yet, being arranged with a UK based Testing House Problems identified - Misconfigured handsets, generated a large amount of false ecall calls. Investigations continuing Unresolved issues, - Passing the information to the emergency services. The current solution is a tactical solution which will not fully decode the MSD

19 Issues to be resolved! Fake ecall older mobile handsets SIM purchases, Where in the world! SIM profile M2M may not be the answer! Conformity Assessment who is doing yours? Procurement a difficult process! Certification of IVS units

20 Activity 2 ecall Commercial Vehicles & Coaches To develop specifications for the IVS Develop prototype IVS Provide recommendations for the future implementation of ecall for HGV ecall Continuing work in HeERO2 Strong involvement from The Netherlands (Associate Partner) Lead by IRU, with the participation of 29 project partners including all Member States.

21 Activity 3 ecall Powered 2 Wheels (P2W) Define the requirements and architecture of an ecall device for P2W Define a reliable triggering mechanism for P2W Identify determining factors for accident and injury severity Define minimally complex system architecture to improve industry and market uptake

22 Activity 4 Data Integration The trick is not just receiving the MSD from the ecall it is moving it between emergency services Jan Urbánek CZ Define interoperability between the MSD and CAP protocol Look at interoperability between EN16102, CAP and DatexII Proposal of an architecture that goes beyond the current most appropriate PSAP scheme Proposal of a robust scheme for ecall transmission Look at value data and their sources, to be added to the MSD EUCARIS integration, Advanced geospatial reference system for PSAP

23 Activity 5 NG 112 ecall Define how ecall will work in Next Generation 112 = 4G or LTE Ensure a smooth migration of ecall to NG112 ecall Define additional information that should be transmitted to the PSAP for an NG112 ecall massive opportunities NOT ALL GOOD! 23 Would you always want live video from ecall? Provide guidance regarding vehicle installation, integration and interfaces Demonstrate aspects of NG112 ecall in a Proof of Concept Close cooperation with standardisation stakeholders ETSI CEN

24 EVENTS!

25 The ERTICO / ETSI - ecall#6 Testfest 9-13 October 2017 Kranj, Slovenia 25

26 HGV ecall Demo tour Timing: 10 th to 31 st October 2017 Lisbon, Turin, Athens and Ljubljana Ostrava final part of the demo tour 30 th and 31 st October Coordinated promotional effort by local demo sites, demo organiser and promotor IRU and ERTICO ITS Europe. Host in Ostrava Czech Government to TATRA trucks

27 I_HeERO Where to find us! Associate Partnership still open! ( #I_HeERO #ecall

28 Questions Andy Rooke ERTICO ITS Europe I_HeERO Technical Implementing Officer

I_HeERO Ostrava 30 th October Andy Rooke Technical Implementing Officer I_HeERO ERTICO

I_HeERO Ostrava 30 th October Andy Rooke Technical Implementing Officer I_HeERO ERTICO I_HeERO Ostrava 30 th October 2017 Andy Rooke Technical Implementing Officer I_HeERO ERTICO Agenda I_HeERO Member State Update Where could ecall go? Is technology an Issue? It s a brave new world! Where

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