E T I Q U E T T E. You know what day is today? Its the perfect day to take a break and

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E T I Q U E T T E WHAT TO WEAR We will provide you with a robe and slippers to wear while visiting our spas and you will be assigned a locker to store your personal belongings.

Our therapists are professionally trained and will ensure a level of comfort by appropriately draping areas of the body that are not a focus of the treatment.

STORING VALUABLES Please kindly leave valuable personal items in the safe in your guest room, or in one of the safe deposit boxes at the front desk of the hotel. You know what day is today?

2 E T I Q U E T T E WHAT TO WEAR We will provide you with a robe and slippers to wear while visiting our spas and you will be assigned a locker to store your personal belongings. During your spa treatment, it is recommended that you experience body services with disposal underwears. Our therapists are professionally trained and will ensure a level of comfort by appropriately draping areas of the body that are not a focus of the treatment. We require that swimming attire be worn in all co-ed sauna, and steam facilities. STORING VALUABLES Please kindly leave valuable personal items in the safe in your guest room, or in one of the safe deposit boxes at the front desk of the hotel. You know what day is today? Its the perfect day to take a break and relax We invite you to escape the routine and find your moment in our SPA sanctuary created to heal both mind and body... Wrap yourself in a plush bathrobe and enjoy the tranquility of the SPA as you experience our services including : massage, hammam, body care, facial and body treatments. We are committed to provide quality professional spa treatments and personalized individual attention with heartfelt service. Don t wait for the perfect moment. Take the moment and make it perfect! LATE ARRIVAL TIME We ask that you arrive at least 30 minutes to an hour prior to your scheduled appointment time; however, if a late arrival is unavoidable, please call to notify the spa receptionist when possible. Arriving late will simply limit the time for your treatment, as we must complete your service by the designated end-time in order to appropriately accommodate the next guest. CELL PHONE USAGE Quiet and calm are of the utmost importance to our guests that s why we ask that you turn off your cell phone and pagers before entering the spa. CANCELING A SPA RESERVATION We request that all guests using the spa extend a 6-hour cancellation notice. If less than 6-hours notice is given, half of the service price will be charged. SPA TREATMENT SELECTION A full menu of spa treatment offerings is listed on our menus. If you feel you would like assistance in choosing a service, we recommend calling the spa directly and speaking to one of our knowledgeable staff members. A discussion with our reception staff can often help you decide between specific types of spa treatment offerings depending on whether your goal is simply relaxation or more therapeutic in nature. SPECIAL HEALTH CONSIDERATIONS If you have health concerns or are pregnant, please be sure to notify our spa staff when booking your treatment. Our reservationists can offer guidance as to which treatments will be the most beneficial and those that should be avoided due to physical limitations or sensitivity. SAUNA OR STEAM TIME Sauna and steam are beneficial facets of the spa hotel experience, but should always be used in moderation. Proper usage time will vary, but there are some general guidelines that most individuals who are in good health can follow. If looking to warm and relax your muscles, we recommend minutes in the dry heat of the sauna. The wet heat of the steam room is effective in opening pores and awakening the respiratory system; for this, we recommend a 5-6 minute timeframe. ALCOHOLIC BEVERAGES AND SPAS We recommend that you do not consume alcohol during or immediately after your spa treatments. PERSONAL PREFERENCES Whether it is the room temperature or the level of massage pressure, please communicate your preferences with the therapist so that he or she can make your time with us a special experience. PAYMENT We accept all major credit cards, traveler's checks and cash. If you are a guest of the hotel, you may also charge spa services to your hotel room. AGE MINIMUM Guests must be at least 18 years of age to experience a spa treatment. If under the age of 18, guests must be accompanied by a guardian and can only have treatments performed by therapists of the same gender. If available, salon services are offered to guests of all ages. FEEDBACK If your experience at our spa has not met your expectations, we request that you speak with the spa director or manager on duty before leaving the facility. If unavailable, please feel free to call the spa to discuss the issue at a later date.

3 H A M M A M C L A S S I C S TRADITIONAL TURKISH FOAM MASSAGE min Relax and cleanse your body with a foam massage in the traditional Turkish bath. TRADITIONAL TURKISH SCRUB min This treatment allows the skin to breath by way of thorough exfoliation and the removal of dead cells from the skin s surface TRADITIONAL TURKISH HAMMAM /60 min An ancient Ottoman tradition, this full body treatment allows the skin to breath by way of thorough exfoliation and the removal of dead cells from the skin s surface. This leads to increased blood flow, and leaves your skin feeling supple and refreshed. Following exfoliation is a freshly scented and relaxing soap massage. This unique Hammam experience is an oriental ritual not to be missed. CUSTOMIZED SPA MASSAGE /75 min This most widely known form of massage uses a combination of gentle and medium pressures of Swedish and Anti-Stress massages to ease tension and stress, as well as offering protection from potential muscle pain and injury. THERAPEUTIC MASSAGE /60 min A deep tissue massage technique using firm and deep pressures to relieve muscle tension and promote flexibility and focuses on muscle and tendon points. It also aids the healing process for muscle, tendon and spinal injuries. LOCAL MASSAGE min Massage techniques focused on specific zones of the body such as Head/Neck/Shoulders, back and reflexology. TRADITIONAL MOROCCAN HAMMAM min In the beginning of this ritual the therapist heats your body with hot water inside the hammam. The natural Moroccan black soap with olive extract helps to clarify and nourish your skin even if it s dry or tired after that an extra exfoliation with Kesha gloves is performed. The body wash is followed by a soap massage with special techniques on a heated marble bed with. Between each steps, you can enjoy the water ceremony with authentic water pouring. Finally the therapist moisturizes your skin with argan enriched shea butter. UPGRADE YOUR TREATMENT Express face, hands, feet, hair treatment or cleansing hammam to your treatments. EVENTS & ORGANIZATIONS Please consult our SPA reception desk for your organizational use of Hammam ENHANCE YOUR MASSAGE Maximize your experience by adding Argan Oil, Aromatic Spell and Tandem/Couple

4 J O U R N E Y S S I G N A T U R E S TRADITIONAL THAI MASSAGE /90 min Thai massage uses passive stretching and gentle pressure along the body s energy lines to increase flexibility, relieve muscle and joint tension and balance the body s energy systems. Thai massage is both deeply relaxing and energizing. Please consult spa reception for availability of this treatment. TRADITIONAL BALI MASSAGE /90 min Balinese massage is a full-body holistic treatment. This gentle and calming treatment has been passed down from generation-to-generation. the combination of acupressure, skin rolling and relaxing strokes has a restoring as well as calming effect. it is one of the most sought after treatment by many travelers and spa goers. HAWAIIAN LOMI LOMI min This massage involves long and flowing strokes using changeable and connective movements of the lower arm and elbow, allowing relaxation of the joints and inducing a sense of deep relaxation. For an experience of total relaxation this treatment uses a combination of rhythmic touch, sweet scented warm oils FIRST TOUCH min This is a special welcome ritual for our guests. A treatment using a combination of different massage techniques, with nutricious Sweet Almond oil or detoxifying grape seed oil. AROMASSAGE BY CHARME D`ORIENT /90 min Aromassage uses fragrant oils extracted from herbs, flowers and fruits to naturally enhance the benefits of massage. Before each session begins, you can choose one of unique oil blends to be used in your massage. MYOTHERAPY THE PAIN KILLER /90 min A pain-relieving deep tissue massage which focuses on muscle and tendon joints. It also plays an important role in the relief of chronic pain if performed regularly. This invigorating popular massage engages the deep tissue with sports massage technique that applies strong pressure to knead and wring tension and stress away. Finger, thumb and palm pressure work with percussion techniques to stimulate skin circulation and improve release of tensions. HOT STONE min Hot stone massage therapy melts away tension, eases muscle stiffness and increases circulation and metabolism. Hot Stone therapy session promotes deeper muscle relaxation through the placement of smooth, heated stones at key points on the body. Our professional therapists also incorporate a customized massage, with the use of stones which offers enhanced benefits. STRESS RELIEF min Pure time out in paradise. this ritual starts with drainage massage to stimulate circulation in the legs followed by our deep relaxing massage and concludes with a divine head massage. Enjoy the nourishing benefits of mother nature s best ingredients. AYURVEDIC INSPIRATION...60/90 min Provides total relaxation of the body, mind and soul with the benefits of sesame. ENHANCEMENTS & UPGRADES Maximize the benefit of your treatments by adding our enhancements or upgrades.

5 H A M M A M R I T U A L S S P A R I T U A L S Charme D Orient Hammam Rituals offers traditional rituals & products adapted to modern time. This line comes from Paris (France), with ingredients from various countries: Morocco, Turkey and Egypt. Charme D Orient SPA Rituals offers traditional rituals & products adapted to modern time. This line comes from Paris (France), with ingredients from various countries: Morocco, Turkey and Egypt. NOURISHING ORGANIC CEREAL & HONEY min This nomadic beauty treatment for a gentle exfoliation of even the most sensitive skins, combining the benefits of cereal, honey & royal jelly and perfumed oil. The skin is reinvigorated, clarified, nourished and protected. FIRMING DEAD SEA SALT min Regenerates, relaxes, purifies, firms and stimulates thanks to the richness in minerals: zinc, magnesium, calcium inside Dead Sea Salt PURIFYING ORGANIC CHICKPEA min A blend of chickpeas, semolina and sugar, mixed with cupuaçu butter and coconut oil,gently exfoliates whilst purifying the skin. A perfumed veil delicately covers the entire body PAMPERING ALUM CRYSTALS min Alum powder with astringent and purifying virtues, combined with the softness of honey and royal jelly, leaves the skin silky and scented for a real sensation of well-being. RELIEVING ARGAN CRYSTALS min This argan based scrub combined with a soap massage is a deep cleansing treatment that purifies and relieves muscle tension. ON THE BANKS OF DEAD SEA min The Dead Sea, well known for its abundance of minerals is magnified in this treatment. The Dead Sea products will rebalance moisture levels, regenerate, relax and purify the skin. The treatment is completed with the softness of a wrap so as to reveal a reborn skin. AT THE DOORS OF THE DESERT min Escape for a nomadic beauty session and experience with a Berber scrub made with cereal grains, honey and royal jelly, a body wrap of White Mask 100% natural and by an intense relaxation session with Shea butter massage enriched with argan THE SECRETS OF ARGAN min A getaway into the heart of Morocco with this treatment combining a mineral clay scrub and a massage with argan butter that will leave the skin with a soft veil and subtle notes. CHARME OF INDIA min An immersion from India where the chickpea and sesame are frequently used for their purifying and nourishing virtues. PRIVE HAMMAM Enjoy any of our Hammam Rituals with the privilege of solo or couple use of the area. THE ORGANIC ORIGINS min The noble and authentic treatment, with delicate fragrances and organic ingredients

6 B E A U T Y F O R H I M RADIANCE min A wonderful radiance treatment that gives an instant boost and brightens the skin leaving an even and pearly complexion. PURIFYING min A specific treatment for dry skin that is prone to oiliness; it detoxifies and purifies, giving back a bright and clear complexion. EXPRESS SKIN CARE FOR HIM min An express Charme D Orient treatment for gentlemen formulated with argan oil, aloe vera and sweet almond. ESSENTIAL SKIN CARE FOR HIM min An exclusive Charme d Orient treatment for sensitive skins formulated with Nigella oil. SÉS ÂME min In India, sesame is used to appease the spirit and provides a sense of well-being. Its numerous virtues make this a repairing, nourishing and moisturizing treatment. B O D Y BELLE NIGELLE min An exclusive Charme d Orient treatment for sensitive skins formulated with Nigella oil. SECRET OF YOUTH min The most precious beauty treatment of Berber women to keep a smooth, firm and radiant skin texture. NATURAL BEAUTY min This treatment at the heart of nature unites two precious vegetal oils: Argan oil and Prickly Pear seed oil. These oils create a protective and restructuring coat for the skin all the while giving it intense and complete comfort. BEL KIS: THE SLIMMING & ANTI-CELLULITE min The legend refers Belkis, flawless and elegant, she s the symbol of beauty. Charme d'orient innovates and makes Bel'kis the emblem of its new range thinness. Thanks to its many components, especially caffeine, pink pepper, and a complex of essential oils. ORIENTAL SCRUBS BY CHARME D ORIENT min Pink Crystals & Argan Shells Scrub (Cleansing) Alum stone, Honey & Royal Jelly Scrub (Softening) Organic Cereal, Honey & Royal Jelly Scrub (Nourishing) The Organic Chickpea Scrub (Purifying) ORIENTAL BEAUTY min An exclusive Charme d Orient treatment inspired by the authentic Oriental tradition. ORIENTAL BODY WRAP min Rassoul Wrap by Charme D Orient Dead Sea Mud by Charme D Orient

EXPRESS BODY OR FACE Enhance your treatment by adding body or face peeling/mask by Charme D orient. A ROMATIC SPELL Upgrade your massage with fabulous fragrances of Charme D orient.

7 E N H A N C E M E N T S U P G R A D E S EXPRESS HAMMAM This is an ultimate cleansing treatment after your spa treatment. THE PRECIOUS ARGAN Enhance your massage with precious Argan Oil upgrade for more hydration and regenerative effects. EXPRESS BODY OR FACE Enhance your treatment by adding body or face peeling/mask by Charme D orient. A ROMATIC SPELL Upgrade your massage with fabulous fragrances of Charme D orient. EXPRESS HAND CARE A soothing massage and cleansing peeling for the hands is added to your chosen treatment or massage. TANDEM (4-HANDS) & ROMANTICISM Enjoy your treatment with the privilege of 4-hands tandem or in a couple room with your belowed partner and maybe both... EXPRESS FEET CARE A balancing reflexology massage for the feet is added to your chosen treatment or massage. M ORE PRIVACY Enjoy your treatments with the privacy. Ask our privacy options to the reception.

C O M B O S Our range of spa combos and packages offer a combination of spa sessions and treatments.

............................... 60 min Traditional Turkish Scrub (30 min) Local Massage in Hammam (30 min) CLASSIC.

................................. 100 min Aromassage (60 min) OTTOMASIAN............................... 100 min Traditional Bali (60 min) EGZOTICISM.

8 C O M B O S Our range of spa combos and packages offer a combination of spa sessions and treatments. The combos feature spa delights such as Hammam along with wide variety of massages from our portfolio. TRADITIONAL min Traditional Turkish Scrub (30 min) Local Massage in Hammam (30 min) CLASSIC min Customized Massage (50 min) THERAPEUTIC min Therapeutic Massage (60 min) AROMATIC min Aromassage (60 min) OTTOMASIAN min Traditional Bali (60 min) EGZOTICISM min Lomi Lomi (75 min) INSTANT BEAUTY min Purifying Face Treatment (60 min) TREATMENT PACKAGES & SERIES Benefit from discounts up to %40 for series of specific treatments and massages.

In the center of my heart a star has appeared And all

9 In the waters of purity, I melted like salt Neither blasphemy, nor faith, nor conviction, nor doubt remained. In the center of my heart a star has appeared And all the seven heavens have become lost in it ~ Mevlânâ (a.k.a. Rumi)

Express Turkish Bath In place of full body exfoliation, this is a cleansing treatment using a special soap massage.

SERVICES SERVİSLER ENGLISH Hammam Express Turkish Bath In place of full body exfoliation, this is a cleansing treatment using a special soap massage. Duration: 20 mins Traditional Turkish Bath An ancient