Creating Care Connected Communities by having a Robust Understanding of Patient Care History

Transcription

1 Creating Care Connected Communities by having a Robust Understanding of Patient Care History Panel Discussion Metro Detroit Summit September 18, 2018

2 Moderator 9/21/ Bryan Bulock Senior Implementation Consultant Territory: Central Michigan bbulock@gl-hc.org

3 Thank You Sponsors! 9/21/2018 3

4 Panel Description 9/21/ Today s patients are mobile, visit multiple healthcare professionals throughout their lifetime, and sometimes have incomplete recall of their medical history. Healthcare and human service organizations can meet patients where they are at by accessing the Great Lakes Health Connect community health record, called the Virtual Integrated Patient Record (VIPR). VIPR provides patient specific, detailed record of healthcare interactions and medical history from over 200 organizations that contribute information in real time. Real-world examples from panelists will demonstrate the diversity and flexibility of VIPR.

5 Community Health Record 9/21/2018 5

6 3 Access Options You Choose! 9/21/2018 6

7 Panelists 9/21/ Shelly Hickey, Clinical Manager, Lansing Institute of Urology Julie Keller, Project Manager, LPN, Cadillac Family Physicians PC Jeff Chin, Manager of HIE and Interoperability, Michigan Medicine Jeff Chang, Chief Executive Officer, PCE Systems

8 Shelly K. Hickey, BHSA, PTA 9/21/ Practice Manager at Lansing Institute of Urology Former Manager of Compass Rehabilitation division of Compass Health shickey@lansingurology.com

9 Julie A. Keller, LPN 9/21/ Project Manager Ensure compliance with Meaningful Use, NCQA Patient Centered Medical Home, CPC + Track 2, and SIMS Technical contact for EMR Michigan CPC+ Steering Committee Member (231) julie.k@cadillacfamilyphysicia ns.com

10 Jeff Chin 9/21/ Manager of HIE and Interoperability Michigan Medicine

11 Michigan Medicine Goals 9/21/ Overall HIE Goal Enhance patient care and safety through sending, receiving and consuming all clinical data on the Michigan Medicine patient population in the most efficient, effective, and seamless manner Strategic Goals 1. Data Sharing 2. Data Acquisition 3. Clinical Workflow Choice 4. Incentives and Regulatory

12 Jeff Chang 9/21/ Chief Executive Officer PCE Systems PCE Systems is a behavioral health EMR designed for comprehensive care management from initial intake assessment and plan development through to treatment, integrated health management, discharge, and billing.

13 Compass Health & Lansing Institute of Urology 9/21/ Part of Compass Health Partnership of multi-specialty physicians and ancillary services Became a GLHC participant in 2011 First at Compass Rehab and Neurosurgery Divisions Use VIPR for every patient intake Historical workflow vs Workflow with VIPR Two local hospital portals vs one place for all! View actual radiology images MSU Health Team and Holland Hospital

14 Cadillac Family Physicians 9/21/ Privately Owned in Cadillac, MI 100 years! 5 Providers, 2 PAs, 1 DNP Allscripts EMR Internal laboratory, x-ray, and clinical teams Clerical, care management, and population health teams Our focus is to provide the best possible health care to patients by offering quality and excellence, while maintaining a personalized approach, within a comfortable and trusted environment.

15 Michigan Medicine Goals 9/21/ Overall HIE Goal Enhance patient care and safety through sending, receiving and consuming all clinical data on the Michigan Medicine patient population in the most efficient, effective, and seamless manner Strategic Goals 1. Data Sharing 2. Data Acquisition 3. Clinical Workflow Choice 4. Incentives and Regulatory

16 Sign On & Searching 9/21/ Select More>Other Clinical Systems>GLHC Outside Records 2. VIPR displays, there is no need to search for patient, it uses the information from the current patient chart.

17 Top VIPR Users By Department /21/

18 Top VIPR Users By Department - All 9/21/

19 Top VIPR Users by Role /21/

20 Access Records by Month 9/21/ February 2016 Present Currently, ~26,000 queries per month

21 Staff Testimonials 9/21/ CC Multi Colorectal Nurse Coordinator - We would see 4 surgical cases, and we ve doubled that; able to do twice what we could do before. Unit Clerk, CVC Cardiology - Importance rating would be a 9 or a 10. We save a lot of time knowing where a patient went. CVC Vascular Surgery Found tests done before at other hospitals and was able to cancel duplicative future appointments.

22 Jeff Chang 9/21/ Chief Executive Officer PCE Systems

23 9/21/ Thank you!