Carrington College Dental Hygiene

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1 Carrington College Dental Hygiene Dennis Wade Calvert, DDS Specialist in Periodontics Dental Implants November 20, 2012

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3 Congratulations Your Goal is in Site

4 Creating An Exciting Challenge

5 Creating Identity

6 Unique

7 Being different is one of the most beautiful things on earth

8 Embrace Your Uniqueness

9 People see you as you see yourself

10 An Effective Dental Hygienist To be an effective Dental Hygienist, the delivery of excellence with your clinical skills is mandatory

11 A Successful Dental Hygienist To be a successful Dental Hygienist, the development and creation of your Professional Style is absolutely necessary

12 What is Professional Style Professional Style is the essence of who you are as a Dental Hygienist and what the patient experiences with you when they visit the Dental Practice

13 Professional Style Professional Style is comprised of essential qualities that make you special and important to the patient as well as valuable to the Dental Practice

14 Professional Style Qualities 1) Your First Impression 2) Communication skills 3) Understanding the patient 4) How you motivate 5) How you educate 6) How you listen 7) Showing compassion 8) Expressing encouragement 9) What you recommend and dispense 10) The importance of Remembering

15 Professional Style Qualities 11) Understanding the Dental Practice s policies, fees, and production goals 12) Developing trust and loyalty as a team player 13) Understanding your compensation 14) Controlling the patient schedule 15) Marketing the Dental Practice 16) Mastering the usage of technology and equipment in the Dental Practice 17) Acknowledgement and recognition 18) The importance of Thank you 19) Taking care of Yourself 20) Maintaining a Positive Attitude

16 Professional Style Qualities 1) Your First Impression 2) Communication skills 3) Understanding the patient 4) How you motivate 5) How you educate 6) How you listen 7) Showing compassion 8) Expressing encouragement 9) What you recommend and dispense 10) The importance of Remembering 11) Understanding the Dental Practice s policies, fees, and production goals 12) Developing trust and loyalty as a team player 13) Understanding your compensation 14) Controlling the patient schedule 15) Marketing the Dental Practice 16) Mastering the usage of technology and equipment in the Dental Practice 17) Acknowledgement and recognition 18) The importance of Thank you 19) Taking care of Yourself 20) Maintaining a Positive Attitude

17 Types of Dental Practices 1) SPECIAL NEEDS DENTAL PRACTICE 2) CHILDRENS DENTAL PRACTICE 3) WOMENS DENTAL PRACTICE 4) SENIOR DENTAL PRACTICE 5) FAMILY DENTAL PRACTICE 6) HIGH MAINTENANCE ESTHETIC DENTAL PRACTICE

18 Project for Today 1) The class will be divided into six groups. Each group will be assigned to a specific type of Dental Practice 2) You will work together as a group of Dental Hygienists in a successful Dental Practice. Your project is to create and develop an office theme comprised of your Professional Style for your specific Dental Practice and your Dental Practice Hygiene Department 3) You have 30 minutes to complete the project 4) Use the large poster board to display your Professional Style and theme 5) Once completed, each group will present what they have developed and created, and what we can all learn about your Professional Style for your specific Dental Practice and your Dental Practice Hygiene Department

19 Helpful Hints 1) Use the various catalogs provided from popular dental companies and magazines for important ideas, products and pictures 2) Use your imagination and creative skills. Cut out materials and arrange them on the poster board to represent your office theme 3) Focus and identify the patient population of your specific Dental Practice. Focus and identify your specific Dental Practice objectives and goals 4) Focus and identify the patient s general and specific Dental and Hygiene needs 5) Focus and identify your role to support and facilitate the Dental Practice and the Dental Practice Hygiene Department 6) Create a successful Professional Style for your Dental Practice

20 Remember Your Professional Style is what makes your position as a valuable Dental Hygienist successful

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22 Good luck Dennis Wade Calvert, DDS Specialist in Periodontics Dental Implants