DEPRESSION & PRIMARY CARE: SCREENING & BUILDING BRIDGES WITH MENTAL HEALTH PROVIDERS

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1 DEPRESSION & PRIMARY CARE: SCREENING & BUILDING BRIDGES WITH MENTAL HEALTH PROVIDERS Andrew Fair Project Manager NYC Department of Health & Mental Hygiene

2 Who We Are The Office of Health Integration in the Bureau of Mental Health in the Division of Mental Hygiene at the NYC Department of Health & Mental Hygiene! Dedicated to improving the physical health of people with mental illnesses Operate a HEAL 17 grant, to coordinate physical & mental health care using health IT 2

3 Care Gap that Led to the Innovation Depression is highly prevalent in the general population 6.6% of adults had a major depressive episode in the past year (SAMHSA, 2011) Depression is broadly co-morbid with medical conditions including: Heart disease Cancer Diabetes 3

4 Care Gap that Led to the Innovation Primary care is the prime setting for identifying depression 61% of adults with MD who received tx in the past year received it from a PCP (SAMHSA, 2011) BUT: Depression is underdiagnosed Screening is only beneficial when accompanied by effective tx and follow up 4

5 Key Elements of the Innovation We set out to: Increase depression screening rates in PCMHs Help PCMHs to electronically send depression referrals for mental health treatment Partners: 8 PCMHs All use ecw as their EHR 5

6 Description of the Innovation Timeline: Fall, 2012 to Fall, 2013 Increase adult depression screening rates QI project Smartform to log depression screening Data feedback from DOHMH 6

7 Description of the Innovation Electronic referrals for depression tx Technical assistance with P2P web portal Finding and connecting MH providers Establishment of business relationships 7

8 Milestones and Results to Date Providers who completed a QI project improved their depression screening practices Business relationships established with MH providers e-referrals exchanged using P2P web portal 8

9

10 Lessons Learned PCPs understand the importance of addressing depression Simple practice changes worked 10

11 Lessons Learned Referrals were an enormous challenge Insurance mismatches Waitlists Brokering of business relationships Confusion over pre-auth requirements Confusion over reimbursement 11

12 Next Steps/Next Phases More partnerships with MH providers Expansion of EHR platform support Smartforms, CDSS, panel mgmt for comorbid conditions Maternal depression Screening & tx in settings such as peds, Ob/Gyn Outcomes Follow-up on depression treatment Tracking remission 12

13 Summary QI project to: Improve depression screening Connect PCPs electronically with MH providers for referral and follow up 13

14 Summary Successes: Increased depression screening rates Newly established e-referral relationships Key elements to success: Smart forms for screening P2P web portal for referrals Time & effort to establish new relationships 14

15 Closing Thoughts Importance of: Whole health perspective Getting consumers engaged in their care 15

16 Contact Information For more information, contact: Andrew Fair Project Manager NYC DOHMH

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