Cardiff Youth Council Briefing Paper. Dialogue Session. Maria Battle Chairperson Cardiff and Vale Health Board

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1 AGENDA ITEM 2.3 Cardiff Youth Council Briefing Paper Dialogue Session Maria Battle Chairperson Cardiff and Vale Health Board November 12 th 2014 Cardiff Youth Council Brief 1 Board Meeting 27 January 2015

2 CONTENTS 1. PREAMBLE 2. EVENT OVERVIEW 3. PREPARATORY LISTENING OVERVIEW 4. SUMMARY OF FINDINGS 5. DIALOGUE SESSION OVERVIEW 6. SUMMARY OF RESPONSES APPENDICES APPENDIX A FULL FINDINGS Preamble: Cardiff Youth Council (CYC) is the official network for young people aged in Cardiff. CYC s primary objective is to advocate for positive change for young people and make Cardiff a better place to live, work and play. The membership of CYC is made up of representatives from 10 school councils, 11 community organisations and forums. There are also representatives from the two FE institutions and students from the three universities. There are also many individuals who become members who are passionate about contributing to their community and representing the views of young people. It has four elected officers Chair, Vice Chair and two British Youth Council Representatives. The youth council is funded and directly supported by officers from Cardiff Council s Education Department. In total there are over 120 active members and 54 took part in the dialogue session discussed in this paper. Cardiff Youth Council Brief 2 Board Meeting 27 January 2015

3 Figure 1 Maria Battle addresses CYC Event Overview: CYC was approached by Cardiff and Vale University Health Board to take part in a listening exercise with the organisation s Chairperson Maria Battle. The aim of the event was to share the challenges faced by the Health Board and to enable CYC members to feed in their views and possible solutions. The event was hosted in the Cardiff Old Library in the city centre and formed part of the youth council s monthly meeting. Preparatory Activity: Overview It was felt by CYC that to enable members to feel informed around the views of young people around the issues of health they would coordinate a listening exercise before the event. Four key questions were provided by the Health Board in advance of the event and these were then transposed into a questionnaire format and members took them into their communities for young people to complete. 1. What would help you live a healthier lifestyle? 2. What technology do you currently use that could help the Health Service improve how we deliver services to you? 3. What are the benefits of these technologies to you? 4. Is there anything you think the NHS should not be doing, or is wasting its money on? Cardiff Youth Council Brief 3 Board Meeting 27 January 2015

4 In total 361 young people (11-18) completed the survey and the full findings can be found in Appendix A but below is a summary of the top 3 findings for each question. Summary of top 4 answers for key questions: Q1 What would help you to live a healthier lifestyle, such as being more active or choosing healthier food and drink? Being more active (regular exercise + More Promotion) 151 Eating five a day/ more healthy eating 115 choice of health option in shops / schools / leisure centres 68 Lower the cost of Health Eating / increase the cost of junk food 58 Q2 What technology do you currently use that could help the Health Service improve how w deliver services to you? Phone, including Texting 206 Laptop / computer 133 Social Media - Facebook/twitter / instagram / online 104 App. s - including Fitness apps 94 Q3 What are the benefits of these technologies to you? Communicate Easier (keeping contact) 125 Easy to use 107 Keeping Up to date and information 84 Quicker / speed 26 Q4 Our population is growing, and so are its health needs, but money available to spend is not keeping up. With this in mind, is there anything you think the NHS should not be doing, or is wasting its money on? Stop free Cosmetic surgery 73 Help for alcoholics? Drug Users / smokers / self inflicted / obesity 48 Stop Free Prescriptions 27 Further invest in preventing problems instead of surgery 23 Cardiff Youth Council Brief 4 Board Meeting 27 January 2015

5 Dialogue Session Overview The session held on 12 th November was an hour long event broken up into 3 elements UHB overview, group discussion and group feedback. The group discussion was informed by the findings from the broader listening exercise but set against 4 questions: 1. What stops you being the healthiest you can be? 2. What would help you be healthier? 3. What is most important to you when using health services? 4. What do you think the NHS should do to help them meet their challenges? No cost ideas, low cost ideas and off the wall ideas The cohort of 54 CYC representatives broke into 7 groups of 6-8 people and they discussed each question in turn capturing their answers on flip chart. Figure 2 Group Dialogue Below is a summary of the key responses. Cardiff Youth Council Brief 5 Board Meeting 27 January 2015

6 1. What stops you being the healthiest you can be? Young people in half the groups reported that the facilities ranked as one of the top reasons for not being the healthiest you can be, listing the low number of facilities, the cost and the reduction in services. Joint top alongside facilities was lifestyle and peer pressure with drinking and smoking listed as particular issues. Young people then equally reported a range of points including self esteem, past injuries, disability and the cost of healthy food. 2. What would help you be healthier? The top two responses from young people on this issue was clearly increased number of facilities which were of good quality with 6 of the 7 groups reported this as top answer and alongside this was better education and knowledge of consequences coming a close second. 3 groups each listed the cost of healthy food as a clear point with an additional 2 groups listing promotion and campaigns as a helpful development. 3. What is most important to you when using health services? Young people ranked waiting times and efficiency as their top two points with 4 of the 7 groups reporting them as points. This was followed closely by friendly, approachable staff that cared with 3 groups reporting this as important. Other points came across as important including good communication and skilled and informed workforce as key to young people. 4. What do you think the NHS should do to help them meet their challenges? Young people were asked to think of ideas to improve the health service that were no cost, low cost and off the wall. Below is a summary of the points: No cost / savings End free prescriptions keep cost minimal (free for long term illnesses) POPULAR ANSWER Reduce waste including over prescribing medicine Charge for certain treatment means tested Cardiff Youth Council Brief 6 Board Meeting 27 January 2015

7 Stop providing automatic free treatment for self inflicted illness smoking / eating / drinking Low Cost Better use of schools to promote healthier lifestyles Better use of school facilities after 3pm Better campaigns for young people regarding lifestyles especially drugs, sex and drinking Research health models globally that work for young people and implement here Better use of social media to share knowledge and information Improve scrutiny process for health service and share with communities Improve the appointment system for health services consistent and modern Further integrate health and social care in communities Off the Wall Remote testing using ICT so you can receive intervention at home Improve environment of health facilities, lose the clinical feel, make contemporary, relaxed and accessible Consistent relationship with one GP relationship is important Health MOT type testing for all not just those over a certain age proactive not reactive Pop Up GP / Health Clinic on tour in communities Appendix A Full Findings of Preparatory Listening Exercise Q1 What would help you to live a healthier lifestyle, such as being more active or choosing healthier food and drink? Being more active (regular exercise)(more Promotion) 151 Eating five a day/ more healthy eating 115 choice of health option in shops / schools / leisure centres 68 Lower the cost of Health Eating / increase the cost of junk food 58 more leisure centres / Gyms / cheaper 51 drink more water / no fizzy drinks 32 more Physical ED in schools 23 Cardiff Youth Council Brief 7 Board Meeting 27 January 2015

8 More education 20 more services to help stop smoking / stop smoking 16 Q2 What technology do you currently use that could help the Health Service improve how we deliver services to you? Phone, including Texting 206 Laptop / computer 133 social Media - Facebook/twitter / instagram / online 104 App. s - including Fitness apps internet / website / online appointments etc 45 TV / advertising / radio / promotion leaflets - posters - QR Codes 36 Games consoles 7 Not sure 2 Q3 What are the benefits of these technologies to you? Communicate Easier (keeping contact) 125 easy to use 107 Keeping Up to date and information 84 quicker 26 Tracking and monitoring - fitness- 17 Social Media 13 encouragement 10 goals 10 help lose weight 10 Q4 Our population is growing, and so are its health needs, but money available to spend is not keeping up. With this in mind, is there anything you think the NHS should not be doing, or is wasting its money on? Cosmetic surgery 73 Help for alcoholics? Drug Users / smokers / self inflicted / obesity 48 Free Prescriptions 27 invest in preventing problems instead of surgery 23 reduce waiting times 19 more education 14 reduce the Number of People needing A&E - when they don t need to 12 restrict repeated trips to the GP 10 privatisation / modernisation of basic check ups 10 Cardiff Youth Council Brief 8 Board Meeting 27 January 2015

9 Forms Completed 361 Cardiff Youth Council Brief 9 Board Meeting 27 January 2015