Member OPHELIA S PLACE SUPPORTS GIRLS & FAMILIES OPHELIA S PLACE, ALSO CALLED OP,

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1 The one-step-at-a-time approach to sticking to a healthy eating... 3 ISSUE 1 VOLUME Healthy Life Jst Ahead Tricks to make a new, healthy habit stick in days. Making lasting, healthy changes... 4 Find yor VERB! Physical activity in Springfield for children... 6 Member ADDRESSING THE NEEDS OF MEDICAID MEMBERS AND PLANTING THE SEEDS FOR FUTURE HEALTHCARE OPHELIA S PLACE SUPPORTS GIRLS & FAMILIES OPHELIA S PLACE, ALSO CALLED OP, IS A COMMUNITY FOR GIRLS. ALL GIRLS AGES AND THEIR FAMILIES ARE WELCOME. Ophelia s Place is often asked, Why is OP for girls only? Many girls strggle as they become teenagers as it can be a difficlt time in their life. OP believes that all girls can be strong, valed, and safe. They provide a setting where girls can network with other girls, and offer resorces for families looking for spport for their teenage daghter(s). CONTINUED ON PAGE 2

2 OPHELIA S PLACE SUPPORTS GIRLS & FAMILIES (CONTINUED) At OP girls can try new things, play games or talk to an adlt they trst. Girls can work on their homework, be arond other girls their own age and make new friends in a safe place with healthy snacks. OP offers many different kinds of classes. A class schedle is on their website at OP OFFERS WORKSHOPS FOR BOTH PARENTS AND DAUGHTERS OP also offers classes for parents. They provide adlts a chance to learn more abot some of the things their daghters or granddaghters face. OP offers daylong workshops and evening meetings for parents, and workshops for both parents and daghters to attend together. To find ot abot their next Parent Program call or OP (info@opheliasplace.net). OP is open Monday-Thrsday, 10am-6pm and Friday 10am-3pm. Their services are open to all girls and their families. Visit their website at net, drop by Op s office located at: 1577 Pearl Street Site #100 Egene, Oregon 97405, or call them at: Trillim prodly sponsored Girls Rle on March 14, at Lane Commnity College. The event was for girls ages 9-14 and a caring adlt, and celebrated the 10th anniversary of Ophelia s Place in or commnity. TRILLIUM S QUALITY MANAGEMENT IMPROVEMENT PROGRAM Trillim Commnity Health Plan s Qality Management and Improvement (QMI) Program describes goals, processes and otcomes that impact care and services. Learn more abot the QMI program by visiting or website at or by calling (541) dring normal bsiness hors to reqest a copy of the QMI program to be mailed to yo. Page 2 Member Isse 1 Volme

3 THE ONE-STEP-AT-A- TIME APPROACH IF YOU VE HAD TROUBLE STICKING TO A HEALTHY EATING STRATEGY, IT COULD BE THAT YOU RE TRY- ING TO MAKE TOO MANY CHANGES ALL AT ONCE. Let yor body get sed to one change, then add another. Here are some one-step ideas to incorporate. Practice one step ntil it becomes a habit, then add another. Eat at least five servings of frits and vegetables daily. When yo eat salad, have yor dressing on the side and stick to the serving size (sally two tablespoons). Dip yor fork into the dressing before yo take a bite of salad. If yo eat white bread, switch to a 100% whole-wheat bread or one made with grains sch as brown rice, bckwheat, sorghm, millet or qinoa. Measre yor servings of starchy foods (potatoes, rice, pasta, corn), and limit yor portions to one-half cp. Use a small food scale to weigh meat, poltry, and fish. Limit yor daily intake to no more than six onces (cooked weight). Limit fried foods. If yo get hngry between Practice one step ntil it becomes a habit, then add another. meals, eat a piece of frit, a container of low-fat yogrt, or a serving of nts (be sre to measre ot the nts so yo don t eat too mch). If yo snack at night, plan to stop eating at a specific time, sch as 7: p.m. Member Isse 1 Volme Page 3

4 Healthy Life Jst Ahead TRICKS TO MAKE A NEW, HEALTHY HABIT STICK IN DAYS MAKING LASTING, HEALTHY CHANG- ES IN YOUR LIFE CAN BE A CHALLENGE. Here are a few ideas that may make it easier to form healthy habits in less time. Take a -day pledge: Vow to stay with yor change for days. By the time yo approach the month mark, the change may become atomatic. Commit to the habit daily: If yo want to exercise, do it daily dring the -day time commitment. Activities yo only do every few days may be more difficlt to make into habits. Be consistent: Dring the days, try to do the habit at the same time each day and in the same place. Ct off negative thoghts. Any time yo start to talk yorself ot of yor new habit, interrpt the thoght with bt. I don t have time to exercise, bt I will find time becase exercising is important to me. I m not in the right mood, bt I don t have to be in the right mood to exercise. VOW TO STAY WITH YOUR CHANGE FOR DAYS. Page 4 Member Isse 1 Volme

5 WELCOME TO TRILLIUM WE WANT TO HELP NEW TRILLIUM MEMBERS LEARN ABOUT THEIR PLAN AND BEN- EFITS. The list below will help yo get the health services yo need. We are here to help yo. For qestions please call Trillim cstomer service Toll free: 1(877) or TDD/TTY: 1(877) Or visit or website: NEW MEMBER CHECKLIST These steps will help yo get started as a new member of Trillim Commnity Health Plan: Call Trillim cstomer service and give s the name of yor doctor. If yo do not have a doctor and need help finding one, yo can se or Provider Directory by going to or website or by calling cstomer service. It may take longer to get an appointment with yor doctor if yo are a new patient. If yo are assigned to a doctor, please call yor doctor for a get acqainted visit, even if yo are not sick. If yo are pregnant and need help finding a doctor, yo can go to or website and se or Provider Directory or call Trillim cstomer service. Trillim has a Prenatal Specialist that will help yo get the care yo and yor baby need. Make sre that yo give yor insrance information to yor doctor s office. Show the office yor new Trillim ID card when yo arrive for yor first appointment. If yo take medications, talk to yor doctor to see what medications Trillim will cover. If yo need help, call Trillim cstomer service. As a new member, if yo have troble filling a prescription for a medication yo ve been taking, call s. We may be able to help yo with a transitional spply. WE WANT TO HELP NEW TRILLIUM MEMBERS LEARN ABOUT THEIR PLAN AND BENEFITS. If yo have diabetic spply needs, tell yor doctor what they are. As a new member, if yo have troble getting diabetic spplies, call s. We may be able to help yo get a transitional spply. If yo need to know where yo can get medical spplies or eqipment, or want to set p mail order for yor diabetic spplies, yo can find a vendor by sing or Provider Directory. Yo can also call Trillim cstomer service. Member Isse 1 Volme Page 5

6 FIND YOUR VERB! PHYSICAL ACTIVITY IN SPRINGFIELD FOR CHILDREN AGES 9-13 SUMMER CAN BE HARD ON SCHOOL CHILDREN S HEALTH. A recent stdy says that children gain three times as mch weight dring smmer than they do dring the whole school year. They also lose the fitness gains they made dring the school year. The main reason is not enogh physical activity. Other reasons are spending a lot of time in front of the TV or compter and eating jnk food. This smmer, Trillim is working with some important partners to offer a program in Springfield for children ages The program is called VERB, which means be Page 6 Member Isse 1 Volme Office Use only: ID #: Name School Age active! VERB ses media messages and prizes to get children to be active dring the smmer. HERE S HOW IT WORKS: Sign p for the program and receive a scorecard at Willamalane smmer park programs, the Special Event Springfield Library or Willamalane Sports and Recreation Center. Every day, mark activity mintes on the scorecard Have a parent or gardian sign the card at the end of the week Trn in the scorecard Receive a prize! Scorecards can be trned in to Willamalane Smmer Park programs, the Springfield Library, or Willamalane Sports and Recreation Center. Kids, who sign p for the program and log activity mintes, will also have the chance to win a grand prize at the end of the smmer. Any child in grades 3-7 in Springfield is eligible to sign-p for the CONTINUED ON PAGE 7

7 TAKE THE POOL PLUNGE THIS SUMMER! Children nder the age of 18 are eligible to get a free pool pass for City of Egene Pools, Willamalane Pools in Springfield or the Warren H. Dagherty Aqatic Center in Cottage Grove. A parent or gardian mst be present when passes are issed. Yo can sign p for passes at the following pool locations: Amazon Pool-2600 Hilyard St., Egene Echo Hollow Pool-1655 Echo Hollow Rd., Egene Sheldon Pool-2443 Willakenzie Rd., Egene Willamalane Park Swim Center G St., Springfield Splash at Lively Park Thrston Rd., Springfield Warren H. Dagherty Aqatic Center S 8th St., Cottage Grove Spplies are limited to the first 1,000 in Egene, 1,000 in Springfield; and 250 in Cottage Grove. Check with pool locations for rles abot se. Sign p today and enjoy being active this smmer at the pool! PHYSICAL ACTIVITY (CONTINUED) program. Yo can learn more abot how to participate at Willamalane. A VERB celebration and grand prize drawing will be held on Agst 21st at Willamalane Center Fields. Help s let all Springfield kids know they shold get ot and find their VERB this smmer! MEMBER RIGHTS AND RESPONSIBILITIES As a Trillim Commnity Health Plan member, yo have certain rights and responsibilities. As yor health care partner, Trillim makes sre yor rights are garded while we provide yor health benefits. This incldes providing yo access to or network providers and providing information yo need to make the best decisions for yor health and welfare. We also honor yor right to privacy and to receive care with respect and dignity. A fll list of yor member rights and responsibilities are available on Trillim s website at: To reqest a paper copy, please call: Trillim Member Services, Monday throgh Friday, Hors: 8 a.m. to 5 p.m., Telephone: (541) , Toll Free: 1(877) , TTY: 1(877) Member Isse 1 Volme Page 7

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10 MOMMY MATTERS From the Trillim Perinatal Team BENEFITS OF EARLY CARE HAVING A BABY CAN BE AN EXCIT- ING TIME FULL OF NEW CHANGES! With a normal pregnancy lasting over 37 weeks, there are many decisions dring that time (and even before getting pregnant) that will help yo have a healthy baby. THESE INCLUDE: Taking Folic Acid daily Eating healthy food Exercising Ctting back on coffee, tea, and soda NO alcohol, smoking (incld ing pot), and street drgs Getting early care inclding dental Shold I worry abot getting early care? Does it matter if I don t see a doctor right away? The answer is YES! Many tests are done in the first 12 weeks that can affect the health of yor baby. Two of the main cases of early infant death are birth defects and low birth weight. With good care dring the first 12 weeks, doctors can find and often fix the cases of many health problems for yor baby. Babies born with a low birth weight (nder 5.5 ponds) CONTINUED ON PAGE 11 DOES IT MATTER IF I DON T SEE A DOCTOR RIGHT AWAY? THE ANSWER IS YES! Page 10 Member Isse 1 Volme

11 MOMMY MATTERS (CONTINUED) are at risk for many problems, both at birth and for the rest of their lives. Up to 50% of birthrelated deaths (mother and baby) can be prevented by early care. With all the hard choices yo make before yo have a baby, early care is an easy choice... maybe even easier than picking a name! Lane Conty offers many doctors to meet yor needs, and if yo need help finding one for yo and yor baby, we wold be happy to help yo. IF YOU ARE HAVING A BABY, THERE MAY BE OTHER BENEFITS FOR YOU. CALL THE TRILLIUM CARE TEAM RIGHT AWAY TO TALK ABOUT YOUR CARE! RESOURCES FOR MEMBERS CONDOMS ARE A COVERED PHARMACY BENEFIT Many types of condoms are available as a pharmacy benefit withot a Prior Athorization (PA). Both male and female condoms are covered at a qantity of 100 per month. A greater spply than 100 per days will reqire a PA. Covered brands/types inclde: Drex, Trojan, Fantasy, Kimono, Maxx, Atlas, Kameleon, Elexa, Class Act, Reality, Safe-Lv and Aimsco, flavored, ribbed, stdded, high sensitivity, colors, magnm, microthin, warming, etc. This information is also accessible to members on the Trillim website at Trillimohp.com throgh the searchable formlary. Free condoms are also available at Planned Parenthood. Any time dring their reglar clinic hors individals can access one dozen (12) free condoms. PLANNED PARENTHOOD LOCATIONS: Egene/Springfield Franklin Bolevard, Egene West Egene- 793 N Danebo, Egene Cottage Grove Birch St, Cottage Grove Florence Hwy 101, Florence Website- Member Isse 1 Volme Page 11

12 PREGNANCY AND INSURANCE-WHAT DO I DO FIRST? HAVING A BABY? YOU MAY BE WON- DERING WHAT FIRST STEPS TO TAKE TO KEEP YOU COVERED AND ON THE ROAD TO A HEALTHY FAMILY. THE FIRST STEP IS TO REPORT THE NEWS TO BOTH OREGON HEALTH PLAN AND TRILLIUM. HERE S A GUIDE TO RE- PORTING YOUR PREG- NANCY AND GETTING ALL YOUR BENEFITS. 1. Contact OHP directly to report the change. Be ready to give them yor name, ID nmber, and de date (if known). There are two ways to do this: Call the above information to oregonhealthplan.changes@ state.or.s 2. Call Trillim at and ask to speak to the Perinatal Care Team. They will go over yor benefits, and connect yo with other help yo may need to have a healthy baby. Be sre to do this as soon as possible, as some benefits may not be there after yor baby arrives. Page 12 Member Isse 1 Volme

13 GRIEVANCES TRILLIUM WANTS TO HEAR FROM YOU Access to care concerns, practitioners not retrning patient phone calls, and members who feel they are being treated rdely by practitioners and/ or their staff, are a few of the most freqently reported grievances received by Trillim Commnity Health Plan. We also often hear from members who feel that their practitioner is treating them differently becase their coverage is provided nder the Oregon Health Plan or Medicare. Another common concern reported by or members is that when they share with their practitioner that they are experiencing pain, that they are sometimes categorized as a drg seeker. Trillim encorages all members to call or cstomer services Department toll free at (877) or toll free TTY (877) if yo are experiencing any of these concerns or if yo have any other isses. Members can also choose to file their grievance anonymosly with Trillim by calling or Complaints and Compliance Hotline at (877) FINANCIAL INCENTIVE AFFIRMATION STATEMENT Trillim wants yo to get the care yo need. Sometimes yor practitioner may need to ask s to approve services. We will work with yor practitioner to make a decision. We will make choices abot yor care based on medical need and plan benefits. We do not pay extra money to or reward practitioners or others for denying coverage of care and services yo need. Member Isse 1 Volme Page 13

14 DID YOU KNOW YOUR CHILD COULD CATCH A CAVITY? Cindy Shirtcliff, LCSW Regional Manager/Commnity Liaison Advantage Dental THE AMERICAN ACADEMY OF PEDIATRIC DENTISTRY REPORTS THAT TOOTH DECAY IN CHILDREN IS 5 TIMES MORE COMMON THAN ASTHMA, 4 TIMES MORE COMMON THAN CHILDHOOD OBESITY, AND 20 TIMES MORE COMMON THAN DIABE- TES. Cavities are cased by an infection of bad bacteria called Strep Mtans. Children in the first 6 months of life can get these bacteria from the primary care giver or sibling who has had cavities. It is most often passed by kissing the child on the moth or by sharing items sch as spoons, forks or straws. CAVITIES ARE CAUSED BY AN INFECTION OF BAD BACTERIA Page 14 Member Isse 1 Volme Many parents believe the myth that baby teeth are not important becase the child will get a new set of permanent teeth. However, the facts are: Once the bacteria that case cavities are passed on to the child, the infection can spread from the baby teeth to the permanent teeth Healthy baby teeth are important for: 1) chewing foods, 2) learning to say letters and words and 3) holding the space for permanent teeth to come in. To help yor child stay cavity free follow these simple steps: Clean yor baby s gms after every feeding, even before they get their first tooth When yor baby gets his or her first tooth, begin brshing the front and back of their teeth with a smear of floride toothpaste twice a day Avoid sharing tensils or straws with yor child. Do not test a bottle or food with yor moth to see if it is too hot Do not pt yor baby to bed with a bottle CONTINUED ON PAGE 15

15 YOUR CHILD COULD CATCH A CAVITY (CONTINUED) For children two or older, se a pea size amont of floride toothpaste and brsh their teeth twice a day Don t give yor child sgary foods, like candy, cookies or soda Give yor child healthy snacks like string cheese, frits and vegetables By age 1, start taking yor child to the dentist for reglar check ps Yo can help yor child avoid cavities by following these simple steps. Help yor child have a healthy, cavity free smile! Member Isse 1 Volme Page 15

16 CONVERSATION STARTERS FOR TALKS ABOUT MENTAL HEALTH WHEN YOU CARE ABOUT SOMEONE WHO MAY HAVE A MENTAL-HEALTH ISSUE, IT CAN BE TRICKY TO KNOW HOW TO TALK ABOUT IT. TO START THE CONVERSATION, TRY ASKING THESE QUESTIONS, AND BE SURE TO ACTIVELY LISTEN TO THE RESPONSE. I am someone who cares and wants to listen. What do yo want me to know abot how yo are feeling? I ve been concerned abot yo. Can we talk abot what yo are experiencing? If not, whom are yo comfortable talking to? I m concerned abot yor safety. If yo ever have thoghts abot harming yorself or others, whom cold yo contact for help? Sometimes talking to someone who has dealt with a similar experience helps. If yo know others with similar experiences, who are they? It seems like yo are going throgh a difficlt time. How can I help yo to find help? Who or what has helped yo deal with similar isses in the past? How can I help yo to find more information abot mental-health treatment? Generally, qestions that allow Yes-No answers are not as sefl as more open-ended qestions. As a Trillim Commnity Health Plan (Trillim) member, there is a Behavioral health benefit to help those with these isses. Call s at: , Toll-Free, TTY. PRIVACY RIGHTS As a Trillim Commnity Health Plan (Trillim) member yo have privacy rights as otlined in the Notice of Privacy Practices. A copy of this notice is available on Trillim s website at: To reqest a paper copy, please call: Trillim Member Services Monday throgh Friday, Hors: 8 a.m. to 5 p.m., Telephone: (541) , Toll Free: 1(877) , or TTY: 1(877) Page 16 Member Isse 1 Volme

17 This gives patients something to refer to when they get home. Follow p calls to check in on patients who have gotten new medicines or diagnosis. Many patients don t feel right calling their doctor with qestions. This takes the brden off the patient and helps with answers to qestions that might come p. MOST OF US HAVE A HARD TIME UNDERSTANDING THE MEDICAL TERMS OUR DOCTORS USE. WHEN WE ARE SICK, WORRIED OR TIRED, IT IS EVEN HARDER TO MAKE SENSE OF THIS INFORMATION. It is important that patients and their doctors nderstand each other. Becase if we don t know how to manage or illness, inclding how to se medication, it can keep s from being healthy. Doctors are working on new ways to commnicate so that every patient nderstands what they are being told. Trillim is helping health care providers become more health literate which means making sre that patients nderstand the information they need to make good health decisions. THERE ARE SEVERAL AP- PROACHES PROVIDERS CAN USE. THEY INCLUDE THINGS LIKE: Not sing jargon, or words only medical professionals nderstand. An example wold be sing high blood pressre instead of hypertension. Asking patients to share what they think the doctor said. The patient is asked will yo tell me what yo heard me say so I can be sre I didn t miss anything? This allows the doctor to know if they were clear explaining things, and to try again, if they need to. Using written material that is clear, easy to nderstand, and in the patients preferred langage. COMMUNICATION IS A TWO WAY STREET. THERE ARE THINGS YOU CAN DO TO BE SURE THAT YOU LEAVE THE DOCTORS OFFICE WITH THE INFOR- MATION YOU NEED TO MAKE HEALTHY CHOICES. Don t be afraid to ask qestions. Patients often don t want to ask qestions becase it makes them feel like they aren t smart enogh. Remember when it comes to yor health care, there are no stpid qestions. Ask yor doctor to write things down. It s ok to ask yor provider to write down what he or she has told yo, so yo can read it again later. If something isn t working, don t be afraid to call yor doctor s office and ask for help. They want yo to be healthy. Member Isse 1 Volme Page 17

18 MEDICARE AND MEDICAID FRAUD & ABUSE: PREVENTION, DETECTION, AND REPORTING By the Compliance Department and the CMS Frad Prevention Unit Medicare and Medicaid frad and abse is a serios problem reqiring yor attention. Althogh there is no precise measre of health care frad and the majority of health care providers are honest and well intentioned, a minority of providers who are intent on absing the system can cost taxpayers billions of dollars and pt beneficiaries health and welfare at risk. The impact of these losses and risks is magnified by the growing nmber of people served by Medicare and the increased strain on federal and state bdgets. Yo play a vital role in protecting the integrity of the Medicare and Medicaid Program. To combat frad and abse, yo need to know what to watch for to protect yorself from potential absive practices, civil liability, and perhaps criminal activity. This fact sheet gives yo some of the tools yo need to protect the Medicare Program, inclding the definitions of Medicare frad and abse, and resorces on how yo can report sspected frad and abse. What Is Medicare and Medicaid Frad? In general, frad is defined as making false statements or representations of material facts to obtain some benefit or payment for which no entitlement wold otherwise exist. These acts may be committed either for the person s own benefit or for the benefit of some other party. In other words, frad incldes the obtaining of something of vale throgh misrepresentation or concealment of material facts. Frad schemes range from solo to broad-based operations by an instittion or grop. Anyone can commit health care frad. Yo may even know someone who has committed frad. Organized crime is also infiltrating the Medicare and Medicaid Program and may be masqerading as Medicare providers and sppliers. Examples of Medicare and Medicaid frad may inclde: Knowingly billing for services that were not frnished and/or spplies not provided, inclding billing Medicare and Medicaid for appointments that the patient failed to keep; and Knowingly altering claims forms and/or receipts to receive a higher payment amont. Report any sspected frad to Trillim Commnity Health Plan by calling or Frad Hotline at (877) Yo can also report sspected frad by contracting the Oregon Department of Jstice online at by calling (877) or by contacting the Centers for Medicare & Medicaid Services at (800) , TTY: Page 18 Member Isse 1 Volme

19 OHP COVERS THE COST OF ROUTINE EYE EXAMS AND GLASSES FOR CHILDREN UP TO AGE 20, AND PREGNANT MEMBERS. RESOURCES FOR MEMBERS EYE EXAMS AND GLASSES Oregon Health Plan covers the cost of rotine eye exams and glasses for children p to age 20, and pregnant members. If yo are over the age of 20 and not pregnant, there are commnity grops that may be able to help yo with eye exams and glasses. Egene Downtown Lions Clb- Providing assistance with eyeglasses, hearing aids, and other vision and hearing assistance. To access their services call: for zip codes 97401, 97403, 97405, and Or by mail at P.O. Box 5683, Egene, Or Call (state office) for all other zip codes. Website- www. egenedowntownlions.com Whitebird- Assistance with eye exam and glasses. Paper applications are available at 341 E 12th Ave, Egene, Or Once the application is complete, applicants mst call monthly to check in and stay on the waitlist. Call for more information. New Eyes for the Needy- Provides vochers for basic prescription eyeglasses. Applications mst be sbmitted by a social service agency and inclde a copy of a recent eyeglass prescription. The application & copy of prescription mst be mailed to New Eyes. If approved, a vocher is sent to the social service agency to give to the applicant. Applicants can take their vocher to a local optical dispenser. The vocher is for fll payment for a basic pair of glasses. New Eyes will directly reimbrse the optical dispenser. Vocher recipients do not pay any additional money. New Eyes can be reached at , by at info@new-eyes.org. Website- Member Isse 1 Volme Page 19

20 1800 Millrace Drive Egene, OR Website: PRST STD US POSTAGE PAID EUGENE OR PERMIT NO. 17 Thank yo for being a Trillim member. CONTENTS 1 Ophelia s Place Spports Girls & Families 3 The One-Step-At-A-Time Approach 4 Tricks to Make a New, Healthy Habit Stick in Days 5 Welcome to Trillim 6 Find Yor VERB! 10 Mommy Matters 12 Pregnancy and Insrance -What Do I Do First? 14 Did Yo Know Yor Child Cold Catch a Cavity 16 Conversation Starters for Talks Abot Mental Health 17 Commnity Advisory Corner Health Literacy Healthy Life Jst Ahead MEMBER NEWSLETTER SUPPORTING HEALTH AND COMMUNITY Advisors and Researchers Debi Farr Proofreaders Jdy Byrne, Tracie Svingen Design, Layot Nika Hopper The Trillim Member newsletter is pblished annally. We are located at: 1800 Millrace Drive Egene, OR Telephone: (541) , Toll Free 1(877) , TTY 1(877) Hors: 8 a.m. 5 p.m., Monday throgh Friday Or online at: or info@trillimchp.com. The views and opinions expressed in these articles are the athors and do not necessarily represent the views of Trillim, its employees, staff, or management. Information in this newsletter shold not be sed to determine benefits or services. Trillim Commnity Health Plan is a health plan with an Medicaid contract. MCA_AD223V2NR. Approved Jly 2, 2015 Printed in Oregon on recycled stock. Copyright 2015 All rights reserved