HUB OF HOPE WHAT DID WE DO?
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- Cecily Lynette Nicholson
- 6 years ago
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2 WHAT DID WE DO? Create a storefront in the concourse Offer integrated and concentrated services Assist individuals with the process of moving into permanent housing Connect people to physical and behavioral healthcare Target hard to reach individuals
3 WHAT DID WE DO? Utilize peer support to welcome and engage people into services Learn effective tools and methods to better assist individuals long term Offer hot beverages and a place to rest 2014 season: January 6, April 4, 2014
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5 OVERALL SERVICES Case Management Health Services (medical & psychiatric) Shelter/Treatment Connections Peer Support Outreach Addiction services
6 SOCIAL SERVICES HOUSING PLACEMENT AND CASE MANAGEMENT Case management Services offered M-F 6-10 am and 6-8pm visits 750+ unduplicated individuals 375+ sat down with case managers 215 individuals were placed in shelter, treatment, and other housing options
7 HEALTH SERVICES PHYSICAL AND BEHAVIORAL HEALTH Health services Services offered 7-9am T, F; 6-8pm W, Th 250+ visits 230+ medical assessments and forms completed for housing, services, and benefits
8 WHAT HAPPENS 2013 OUTCOMES Links to Specialized Services 21 referrals: drug and alcohol programs, dental care, outpatient behavioral health services, eye glasses, podiatry, knee brace, pre and post- colonoscopy care Acute Care 14 responses to : frostbite, body lice/scabies, body infestation by parasites, psychiatric emergencies (CRC), acute wound care, cardiac distress, non-responsive person in concourse (ER)
9 SHELTER AND PLACEMENTS SREHUP Student run emergency housing unit of Philadelphia United Methodist Church/Broad and Arch St. 22 Short term stabilization beds Overnight café style November 18, 2013-April 18, 2014
10 SHELTER AND PLACEMENTS SREHUP unique admitted guests median length of stay was 26 nights
11 WHY WAS THIS INITIATIVE SUCCESSFUL? Storefront environment: Non-threatening Sense of community Peer support High engagement
12 WHY WAS THIS SUCCESSFUL? Access to services Access to co-located physical and behavioral health care Care coordination and ability for consistent follow-up Terrific multi-agency collaboration Broad financial and in-kind support The staff is INCREDIBLE!!
13 WHAT WE HEARD From individuals served Thank you for listening. I just don t want to be out there anymore You understand what I m saying I just need a way out of this. I know that people in the Hub care about me in spite of me being homeless, addicted and poor.
14 WITH THANKS Mental Health Association of Southeastern Pennsylvania (MHASP) The City of Philadelphia Student Run Emergency Housing Unit of Philadelphia (SHREHUP) Behavioral Health Special Initiative, Journey of Hope Project Jefferson University Hospital
15 WITH THANKS Public Health Management Corporation (PHMC) Mary Howard Clinic and Care Clinic Einstein Healthcare Network Behavioral Health Outreach teams of Project HOME, MHASP, Hall Mercer, SELF, Horizon House Volunteer Outreach workers at New Pathways, ODAAT and ProAct
16 WITH THANKS SEPTA Police PernaFrederick Commercial Real Estate Arch Street United Methodist Church ASI Management Metro Market Building Owners and Managers Association of Philadelphia (BOMA) Philly Fair Trade Roasters Our concourse neighbors
17 FINANCIAL STUFF Open 30 hrs/wk, 4.3 FTE staff, numerous volunteers, 3 months $90,000 grant from DBH medical/psych professionals in-kind Donated space Donated painting/electrical work Donated coffee!!
18 COMPARING SEASONS fte; 20hrs/wk cm; HUB OPEN: 7-9am and 7-10pm CLINIC OPEN: 7-10pm M-R fte; 41hrs/wk cm; HUB OPEN: 12-8pm (12-9pm R) CLINIC OPEN: 4-7pm T, 7-9pm R, 1-4pm F fte; 30 hrs/wk cm; HUB OPEN: 6-10am and 6-8pm CLINIC OPEN: 7-9am T, F 6-8pm W, R
19 Q & A How to reach us: Project HOME 1515 Fairmount Ave Philadelphia Carol ext. 3004, Gwen- ext. 3001, Karen ext CarolThomas@projecthome.org GwenYoung-El@projecthome.org KarenOrrick@projecthome.org
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