Mental Health and Addictions Community Support Resources

Transcription

1 Mental Health and Addictions Community Support Resources Information for patients and families Read this information to learn who to call if: you are having a mental health crisis you need housing you need financial help you need food you need other mental health or addictions resources Please visit the UHN Patient Education website for more health information: University Health Network. All rights reserved. This information is to be used for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis or treatment. Please consult your health care provider for advice about a specific medical condition. A single copy of these materials may be reprinted for non-commercial personal use only. Author: Jillian Chandler, Maddi Levinson, and Tory Krasovec / Reviewed in 2017 by Aideen Carroll Revised: 08/2017 Form: D-5204

2 If you need emergency help call 911 or visit the closest emergency department. Mental health crisis If you are in crisis, you can get help on the telephone or in your home or community. Call one of these crisis resources for help: Distress Centres of Toronto Phone: HELP (4357) Area: Toronto Provide emotional support over the phone Provide help if you are in a crisis Connect you to emergency help if you need it The Gerstein Centre Phone: Area: Toronto Provide emotional support over the phone Provide a short-term place to stay in some crisis situations 2

3 Toronto Seniors Helpline Phone: Hours: Monday to Friday 9:00 am to 8:00 pm Saturday and Sunday 10:00 am to 6:00 pm Provide supportive counselling over the phone Provide crisis services Connect you to services in your community Provide support and resources to caregivers Housing If you need a free emergency shelter bed call: The City of Toronto s Central Intake Line Phone: A service for people and families who are homeless and need emergency shelter Can refer or place you at a hostel or other shelters If you need affordable housing call: Housing Connections Phone: Hours: 8:30 am to 4:30 pm, Monday to Friday Will add you to the central waiting list for subsidized rental units in Toronto 3

4 The Access Point Phone: Hours: 9:00 am to 5:00 pm, Monday to Friday Website: Provides a centralized application service for supportive housing, and other mental health and addictions services Supportive housing is for people with mental health and/or addictions problems who need help with things like taking their medicine, doing housework, and making meals. If you need help filling out the application, talk to your social worker or another member of your treatment team Financial help Ontario Works Website: If you are in financial need and are unable to afford basic living expenses, contact your local Ontario Works Support Program office. Use their website to find the office closest to you or talk to your social worker. To apply for Ontario Works financial help you will need information including: your name, date of birth and address your Social Insurance Number (SIN) and/or health card number information about your housing information about your employment a list of your monthly expenses (for example, rent, water, heat, food) a list of your assets information about others in your household (for example, their income, assets and age) Please see the website for a more detailed list of information you need to apply Once you have applied and your application has been processed, the Ontario Works office will let you know if you qualify or not 4

5 Food If you need to find a food bank or want information about other food programs call: Foodlink Hotline Phone: Hours: 10:00 am to 4:00 pm, Monday to Friday For help outside these hours call 211. You can call 211 for free from any payphone. Other resources for mental health and addictions If you are looking for other resources related to mental health and/or addictions call one of these ConnexOntario helplines: Drug and Alcohol Helpline: Mental Health Helpline: Gambling Helpline: Website: Ontario If you need information about community or social services in Ontario call 211 or visit is a helpline and online database of Ontario s community and social services. This helpline is available 24 hours a day, 7 days a week. You can call for free from any payphone. This brochure is for your information only. University Health Network does not endorse these services. University Health Network tries to keep patient education brochures up to date, but some information may change. Please contact any organizations that may be listed to make sure the information is correct or to find out more about their services. 5