LEGAL SERVICES SOCIETY: INTAKE AND INFORMATION RESOURCES
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1 LEGAL SERVICES SOCIETY: INTAKE AND INFORMATION RESOURCES Some scenarios and material borrowed from Oct 2017 presentation from: Decoda Literacy Conference November 2017 Patricia Lim
2 WHAT KINDS OF LEGAL ISSUES DO THE PEOPLE YOU HELP EXPERIENCE?
3 HOW CAN YOU HELP PEOPLE ACCESS LEGAL HELP? recognize legal nature of problems find ways to stay out of court know how to resolve problems early on their own or by seeking assistance find options for help help apply for legal aid Credit: help access information, representation, and advice services provide referrals to advocates and other intermediaries
4 OVERVIEW Overview of LSS services How to help people access LSS services Applying for Legal Aid and legal aid eligibility Legal information resources Print resources Web resources Activity Practice Questions!
5 SERVICES OVERVIEW Legal Aid LEGAL INFORMATION available to anyone; information is provided by legal information outreach workers (LIOWs), websites, publications Community Partners and selfhelp centers LEGAL ADVICE for those who qualify financially; advice through family, immigration and criminal duty counsel, JITI Programs, LawLINE, Brydges Line, family advice lawyers at various locations LEGAL REPRESENTATION for financially eligible people with serious family, child protection, immigration or criminal problems; private bar lawyers provide services on referral from LSS Collaboration with other organizations to deliver innovative services Timely and lasting solutions
6 LEGAL INFORMATION Legal Information Outreach Worker
7 COMMUNITY PARTNERS Community partners are available in 27 communities around the province. Clients can: get free legal information; call Legal Aid; find nearest Legal Aid office; get legal help online; and connect with people who can help. Full list at legalaid.bc.ca
8 APPLYING FOR LEGAL AID Call LSS Provincial Call Centre at in Greater Vancouver or (no charge) Clients applying for immigration matters can call the LSS Immigration Line at or (no charge) Come into one of our Legal Aid offices, their contact information is available on our website legalaid.bc.ca
9 There are 35 communities in BC where someone can apply for legal aid and get legal information. LEGAL AID OFFICES
10 WHO QUALIFIES FOR LEGAL AID? A client qualifies for legal aid when: The legal problem is covered by LSS; and The client meets LSS financial guidelines To find out what kind of help you can get go to legalaid.bc.ca
11 WORKING TOGETHER You can help your clients in the legal aid application process: Understand the intake process Prepare for the interview Organize documentation Make sure they follow up and provide intake with requested information
12 INFORMATION RESOURCES: PUBLICATIONS AND WEBSITES
13 AUDIENCE & ACCESSIBILITY mylawbc.com/pubs
14 FREE PRINT RESOURCES Abuse & family violence Family multilingual multilingual to come Child protection
15 FREE PRINT RESOURCES Welfare & income assistance Criminal Civil Immigrant and Refugee multilingual
16 HOW TO ORDER PUBLICATIONS FOR FREE
17 Ordering process mylawbc.com/pubs then click Order in bulk
18 Crown Publications
19 LEGAL INFORMATION WEBSITES Clicklaw / Clicklaw Wikibooks (from Courthouse Libraries) Legal Aid website Family Law website Aboriginal Legal Aid in BC MyLawBC
20 Desktop View Mobile view
21 wiki.clicklaw.bc.ca Mobile view
22 MYLAWBC
23 FAMILY LAW IN BC
24 ABORIGINAL LEGAL AID IN BC ABORIGINAL.LEGALAID.BC.CA
25 REFERRALS
26 PRACTICE QUESTIONS 1. How do I file for bankruptcy? 2. Someone brings you a court document and tells you it is from his ex-spouse. It is a Notice of Family Claim. He isn t sure what to do, is there anything that can help? 3. My landlord is trying to evict me, what can I do? 4. My brother was cut out of my father s will and now he wants to challenge this in court, can he do that?
27 1. HOW DO I FILE FOR BANKRUPTCY? Go to Clicklaw Search for Bankruptcy OR Select Debt under Solve Problems See Common Question I m thinking about declaring bankruptcy
28 2. A PATRON HAS BEEN SERVED WITH A COURT DOCUMENT FROM HIS EX-SPOUSE. IT IS A NOTICE OF FAMILY CLAIM. HE ISN T SURE WHAT TO DO, IS THERE ANYTHING THAT CAN HELP? Go to MyLawBC mylawbc.com Select Separation, Divorce & Family Matters Select I ve been served with a court document Print: British Columbia Probate and Estate Administration Practice Manual
29 3. MY LANDLORD IS TRYING TO EVICT ME, WHAT CAN I DO? Go to Clicklaw Search eviction - See Common Question My landlord is threatening to evict me Print: A Tenant Survival Guide OR
30 4. MY BROTHER WAS CUT OUT OF MY FATHER S WILL AND NOW HE WANTS TO CHALLENGE THIS IN COURT, CAN HE DO THAT? Go to Clicklaw Select Wills & Estates under Solve Problems See Common Question: I want to contest or dispute a will. What can I do?*
31 LSS ON SOCIAL MEDIA
32 THANK YOU! Any questions or feedback about our resources or services? Patricia Lim
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