NUTRITION, HEALTHY LIFESTYLE AND RESPONSIBLE MARKETING
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1 NUTRITION, HEALTHY LIFESTYLE AND RESPONSIBLE MARKETING Purpose Offering products and menus that provide the consumers with alternatives that meet their nutrition and well-being expectations, and actively promoting healthy lifestyles by means of awareness-raising and education campaigns and programs. Grupo Nutresa s imperative commitment is to encourage the responsible consumption through clear labeling and unabridged advertising that allow the consumer to make informed decisions. STRATEGY GRI PROGRESS GRI Adjusting the nutritional profile of the products. Implementing the frontpanel nutritional label in all the products. Promoting healthy lifestyles. Reducing the nutrients of interest in public health. Managing the advertising responsibly.» A total of product references adjusted to the Nutresa nutritional profile was achieved, which is equivalent to 63% of the total sales. GRI FP6, GRI FP7 [SDG 2]» 85,8% of the portfolio has been covered with the front-panel label, which is equivalent to product references, responding to self-regulation in most cases and to the mandatory labeling where it is still in force.» The Organization continued to develop the campaign called Disfruta una Vida Saludable (Enjoy a healthy life), and it also continued to work on the project focused on educating infants in healthy life habits in Colombia and on the strategy called Espacios Saludables (Healthy Environments) in Mexico and Chile. Progress was made in the implementation of the Healthy Organizations model within the companies.» 143 sodium reformulations, 78 sugar reformulations 75 in saturated fat and 41 in trans fat reformulations were made.» The advertising self-regulation was applied for children under six years old, and the commitment to increase the self-regulation up to the age of 12 in 2017 was established. * The values of reformulations consider the actions executed in 2015 and Integrated Report 2016
2 Promoting a healthy lifestyle Risks and opportunities GRI The epidemiological conditions of the population have shown no improvement and, on the contrary, increasing trends can be observed with regard to non-communicable chronic diseases, which compels a response from the food sector in order to contribute to solving this problem. Grupo Nutresa has understood its responsibility and, from its commitment to the consumer, it has been developing a nutritional strategy based on the reformulation of products, provision of information to the consumer, labeling, responsible marketing and promotion of healthy lifestyles. This condition of the Organization s environment offers opportunities to the sector and, for being able to make the most out of these opportunities, the Organization needs to have a deep understan- ding of the problem to be able to provide solutions. In Grupo Nutresa, research on food, nutrition and health is focused on understanding the relation between the eating habits and the nutritional conditions so that the proposed alternatives contribute to the solution. Currently, the Vidarium research center is addressing, within the main matters related to non-communicable chronic diseases, the subject of obesity through its microbiota and antioxidants research lines, as well as the subject of cardiovascular health, Promotion of healthy lifestyles with the booklet Una Aventura para crecer feliz y más saludable (An adventure to grow happier and healthier) at the Barbacoas education institution in Cartagena. also through the latter research line. Most countries are committed to the promotion of healthy lifestyles and to the creation of adequate regulatory frameworks based on the scientific and technological knowledge for such purpose. Thus, they foster the participation of diverse stakeholders as guarantee of feasibility and applicability. Therefore, Grupo Nutresa should maintain a vigilant attitude regarding these processes and actively participate in the creation of proposals in this matter. Outlook Grupo Nutresa, as part of the food sector, will continue to be under social and regulatory pressure, as the World Health Organization s guidelines suggest it. That is why it is necessary to adjust the offer with the aim of contributing to revert the increasing trend of the non-communicable chronic diseases. The research on new ingredients and processes show increasing and better results, which are applicable to the food offer, and their recommendations are beginning to be taken in, generating transformation and making the portfolios richer in healthy alternatives. This reality has driven Grupo Nutresa to make progress in the appropriation of its nutritional policy and to continue to develop programs focused on reformulation, adjustment of the nutritional profile, promotion of healthy lifestyles, responsible marketing, provision of valuable information to consumers and front-panel labeling. For 2020, Grupo Nutresa intends to maintain its leadership with healthy and sustainable products and, for this purpose, the Organization will continue to work on achieving the goal of multiplying by 2.5 the offer of products adjusted to the Nutresa nutritional profile with regard to the 2012 base line. Success stories and acknowledgments GRI As a successful case, it is worth highlighting the implementation of the Espacio Saludable (Healthy Environment) program in Acatlán de Juárez (Mexico), which was launched in a convention on nutrition, physical activity and health that was attended by the Municipal President and representatives from the Guadalajara and ITESO universities, the community and the Organization. Another successful case is the new gluten-free pasta developed by Productos Alimenticios Doria from rice, ideal for people who suffer from the celiac disease and for those who must cut gluten out of their diet due to any adverse reaction. The Organization surpassed the targeted market goal, addressing a specific niche. 91
3 Progress achieved in 2016 GRI Progress made in health-related issues GRI Grupo Nutresa, being aware that obesity is the most pressing issue in public health, defines as a strategic priority to promote a healthy lifestyle and takes as a reference the recommendations of the World Health Organization, especially the guide document on Diet, Physical Activity and Health and its subsequent guidelines on food marketing. This makes it possible for Grupo Nutresa to define its nutrition policy and to design strategies that influence and contribute to the solution. The implementation of this policy has produced important results, such as: products meeting the Nutresa nutritional profile standard, products with front-panel labeling to facilitate the consumer s understanding of the nutritional information of the product, four companies of the Group certified as Healthy Organizations and three years of the campaign Disfruta una Vida Saludable (Enjoy a Healthy Life). GRI FP6, GRI FP7 [SDG 2] Meat by products Flavored pastas and specialties. Crackers Sweet biscuits Beverages Cereals Cereal bars Nuts and trail mixes Instant mix products Ice creams Fruit beverages Sorbets All categories Reformulation of 19 product references so that they meet the Nutresa nutritional profile, achieving a 41,8% adjustment of the baseline portfolio. The sodium content was reduced in 31 product references and the sodium nitrite content was reduced 31 references. Salt consumption was reduced by 4% and sodium nitrite by 8,5%, compared to Reformulation of the cheese powder sauces that are part of the product, replacing the yellow color additive # 5 (Tartrazine) for a natural one. Reduction of the sodium content. Reduction of the sugar content. Replacement of fat to reduce the saturated fatty acids in the TOSH brand. Reduction of the sodium content. Replacement of fat to reduce the saturated fatty acids in the TOSH brand. Reduction of the sugar content. Winter s All in one: drink with milk and sugar included, which is ready to mix, meets the nutritional profile and is ideal for breakfast due to its milk content. Chocolisto Crocante: powder mix based on malt and cocoa with vitamins and minerals. Reduction of the sodium content in the apple TOSH cereal. Reduction of the sugar content in the TOSH cereals. TOSH cereal bars with Greek yogurt, which contributes proteins. Reduction of the sodium content in La Especial snacks. Reformulation of two cappuccino vending references in terms of sugar content reduction, complying with the Nutresa nutritional profile. Substitution of artificial color additives for natural ones; inclusion of new product references with natural colorants in Helados Bon. Launch of two new flavors for the POPS Light portfolio, with less saturated fats and less sugar. Reduction in the sugar percentage in 8 product references. Substitution of artificial color additives for natural ones in the whole portfolio of Meals. Development of an ice cream with probiotic lactic cultures and the amount of calcium contained in a glass of milk, plus a glass of ice cream with vitamins A, B 1, B 2, B 3 and D. Development of mandarin nectar with 50% fruit content and no added sugar. Development of sorbets with a lower sugar content and added vitamin C, iron and zinc; and an ice pop with 40% fruit mixture. Inventory of the product references from the categories with the object of identifying the compliance with the Nutresa nutritional profile. Launch of products that meet the Nutresa nutritional profile. Reduction of the sodium and sugar contents in products of some categories, increasing the compliance with the Nutresa nutritional profile. 92 Integrated Report 2016
4 Promoting a healthy lifestyle Cases of noncompliance with the regulations and voluntary codes with regard to labeling and marketing communications GRI 417-2, GRI [SDG 16] Campaign called Disfruta una vida saludable, Ciudad Gimnasio (Enjoy a healthy life, Gym City) Labeling Communication Labeling Communication Labeling Communication Number of fines Number of warnings Number of voluntary code violations Total Products with information related to sustainability attributes included in the label GRI [SDG 12] Designation of origin KOSHER Safety recommendations Other (health claims, guarantees) Final disposal recommendations GDAs (Guideline Daily Amounts) Nutritional Information 8,5% 9,4% 7,3% 16,1% 20,5% 12,5% 23,5% 43,4% 67,2% 65,1% 83,0% 85,8% ,1% 99,3%
5 Launch of the Espacio Saludable (Healthy Environment) program, Tresmontes Lucchetti, Mexico. Grupo Nutresa continues to develop healthy lifestyles strategies aimed at children and, to do so, the Organization strengthens its Espacio Saludable (Healthy Environments) program, designed jointly with the INTA and implemented in Chile and Mexico. The program has already been implemented in six education institutions, thus complying with at least 2 indicators of the Healthy Lifestyles strategy in Mexico and 24 in Chile. In addition, Grupo Nutresa is developing a pilot program in Colombia through a public-private partnership with the Ministry of Education, the World Food Program and Unicef. The purpose of the program is to test this model for the benefit of 20 education institutions, and it is aimed at generating definitions of public policy. It is essential to recognize the double burden that is occurring in the Grupo Nutresa s strategic region: obesity and malnutrition. In 2016, we strengthened the nutritional profile of products that are widely accepted by children so that the nutritional deficiencies could be addressed through them. The Heladino ice cream and the Tres Beneficios (three benefits) ice pop are examples of this strategy, which now have important added nutrients such as calcium, iron, zinc and vitamin C. The Organization also cares about population groups with food restrictions, such as people who are intolerant or allergic to gluten, for whom gluten-free pasta and snacks have been developed. 94 Integrated Report 2016
6 Promoting a healthy lifestyle From the Disfruta una Vida Saludable (Enjoy a Healthy Life) strategy in 2016, it is worth highlighting the Ciudad Gimnasio (Gym City) campaign, which encourages people to use the city as an option to exercise on a daily basis, especially by taking advantage of the urban furniture. This initiative has the objective of demystifying the fact that for someone to be able to exercise, that person needs to go to a special place and get help from experts, or that it requires specific schedules and a big investment, among other obstacles that end up keeping people away from physical exercise. The main message of the campaign is focused on the premise that 20 minutes of movement per day can transform your life. The initial suggestion was to start with short routines and to take advantage of each step to exercise and make your heart beat faster. The healthy lifestyles promotion strategy also includes a strong commitment to all Grupo Nutresa s employees, which is why the Healthy Organizations model has been adopted, achieving a positive progress in its implementation. For more details, refer to the chapter Quality of life. With regard to the packaging front-panel labeling, even having a policy of self-regulation, the Organization prioritizes the compliance with the regulations of different countries, such as signals or warning messages. That is why, in the markets where the regulations have been established, self-regulation is not applied in order to avoid confusing the consumer. Grupo Nutresa is challenged to offer sustainable and healthy products for the different occasions of consumption. Therefore, based on research and development, the Organization offers its consumers healthy alternatives and emphasizes education as a fundamental pillar to establish lifestyle habits that allow to reverse the obesity trend. Campaign Disfruta una vida saludable, Ciudad 95
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