Stay Sane & More Satisfied in The Difference You Make 3/14/18. The Value CM Bring to all. 5.Re-igniting your spirit! Action Plan CMSNE 3/14/18
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1 Stay Sane & More Satisfied in The difference you make in so many lives 2. Managing yourself in stressful situations 3. Balancing your needs with others- connect with your strengths, self-talk & diffusing conflicts 4.Strategies for your success 5.Re-igniting your spirit! Action Plan CMSNE 3/14/18 Suzanne O Connor APN suzanne.o.oconnor@gmail.com The Difference You Make Take care of YOU, so you can care for others The Value CM Bring to all Communicates & Integrates Everyone s input Team benefits from CM Skills in coordinating care & difficult situations Suzanne O Connor APN, 1
2 MGH Geriatric NP Thoughts Barbara Roberge NP Ph.D CM & SW save us so much time they know what to do with challenging situations and their solutions often work. I can t imagine our Geriatric Practice without them Impact of Stress on YOU Your health & energy Difficult solving problems Defensive, Detached, Dread Work Wish I d hit the Lottery Risk for Burnout? Large case loads, high volume every day, feel guilty Long hours & No leisure time People who are already burned out Lack support system Too many changes without support, mistakes, poor teamwork, Anxious/angry person with less experience Suzanne OConnor (978)
3 What s most irritating or stressful for you? CM Stress Long Hours Are you Able to advocate for pt. & take action to change? Feeling powerless with conflicting loyalties Unable to have a say in solutions Feeling guilty Not accomplishing what you should have? CM Stress Ethical dilemmas 1.Want Best Care 2.Contain cost 3.Quality of life 4.Conflicts Pt s & Families, Staff Staffing tight / Hi Vol. Less time to do what you do best Conflicts Re-admissions, Complicated living situation Adjusting to expectations/change Upset people - little control 3
4 Hard to Solve Problems When EMOTIONS RISE Power of Your Thoughts Wayne Dyer Suzanne O Connor APN, Thoughts Feelings Actions 4
5 When you re frazzled how does your behavior change? Frazzled: Attention Deficit Trait ADT Distractibility, Inner Frenzy and Impatience Trouble staying organized, setting priories and managing time Rigid, irritable, lose humor, can t learn or solve problems F State Toxic Frustrated, Frantic, Forgetful, Furious, Fearful, Frazzled & Fatigued 5
6 You can t take this pt.? C State Attention Deficit Trait (ADT) from overload & interruptions Slow down & connect with others 6
7 ADT from overload & interruptions F C Get the facts & make a plan CDE Curtail, Delegate, Eliminate Focus in a quiet place Exercise, eat and sleep well Do what you re good at What makes a satisfying day? Strategies For a More Successful Year 7
8 Stress Hardy are Resilient bounces back despite stress Resilient People Stay Focused Resilient People Know How To Relax 8
9 They Practice Self-Care Make yourself a priority Listen to your self-talk- affirm yourself Focus on gratitude Commit to healthy habits Take 15 Accept conflict They are Flexible People Manages Complex Care Uses Creative Solutions Adapts to Culture Prioritizes They stand up for what s right! 9
10 They Speak up Use QTIP Quit Taking It Personally Let Someone Care for You 10
11 Manage Stress by Not procrastinating do what s difficult early ask someone to hold you accountable Compartmentalize Pause while you deal with other things & com Allows you to focus & not get emotionally floo Let go of negative thoughts- leave work at wo Seek Peace It doesn t mean to be in a place where there is no noise, trouble or hard work. It means to be in the midst of all those things and still be CALM Anonymous Suzanne O Connor APN 11
12 Find a Hermit Spot Suzanne OConnor MSN, You are the Lighthouse Don t Engaging MD s Do Dr. Roger Ray Waste time Focus on common purpose Generalize Draw premature conclusions- data helps Standardize everything Give up Give credible facts to help make decisions Raise good questions Show respect Show courage /focus on results 12
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