BAPTIST HEALTH SCHOOL OF NURSING NSG3037: PSYCHIATRIC MENTAL HEALTH. Health Teaching: Empowering People with Mental Health Needs

Size: px
Start display at page:

Download "BAPTIST HEALTH SCHOOL OF NURSING NSG3037: PSYCHIATRIC MENTAL HEALTH. Health Teaching: Empowering People with Mental Health Needs"

Transcription

1 BAPTIST HEALTH SCHOOL OF NURSING NSG3037: PSYCHIATRIC MENTAL HEALTH K 1 Health Teaching: Empowering People with Mental Health Needs Objectives: 1. Define cognitive, behavioral, empowerment, and cognitive behavioral interventions. 2. Discuss aspects of behavioral therapy. 3. Explain cognitive therapy. 4. List and discuss Basic Human Rights and the Behavioral styles of passive, aggressive, passive-aggressive, and assertiveness. 5. Teach principles upon which stress management techniques are effective. 6. Describe 12 stress management techniques. 7. Apply stress management techniques to enhance personal and professional functioning. Reading Assignment: Townsend Chapter 19 Behavior Therapy Chapter 20 Cognitive Therapy Chapter 15 Assertiveness Training Chapter 14 Relaxation Therapy Lecture Outline: This lecture builds on the Anxiety and Stress lectures and is about How to cope with stress. In the Crisis Lecture, the word stress is commonly used to describe external events and our internal responses to the event or stressor. It is not the stress or the situation, but how we interpret and respond to the stress or situation. I. Self-Inventory. Learning how to manage stress facilitates personal and professional growth. Stress reduction interventions and strategies help us to reduce our stress. The first step in practicing mental health care is to take a personal inventory (self assessment). A Self inventory is based on one s capacity to reflect as objectively as possible on Thoughts - Feelings - Behavior. This process of knowing one s thought, feelings and behaviors is called Introspection. II. Definitions A. Cognitive - The mental processes of knowing, thinking, learning, and judging.

2 K 2 B. Behavioral - Any recordable, observable, and measurable act, movement or response of the individual. Learning theorist say: All behavior has meaning. It is our job to figure out the meaning. C. Empowerment - is a process by which people are supported and valued as they learn about themselves, make decisions, mobilize resources and accept power, control and direction of their lives. In a holistic model of Behavioral Health, empowerment is one of the conceptual outgrowths of facilitating well being and healing. Providing opportunities for empowerment through health teaching is challenging and rewarding. Cognitive Behavioral Therapies - are directed toward teaching stress reduction and teaching people to think Rationally.. The underlying basis of Cognitive Therapy is that the negative event is not the problem, but rather how the person thinks about the problem event. Cognitive approaches help people to make decisions, take control and direction of their lives. III. Behavioral Therapy A. Definition - The behavioral approach to therapy is that people have become what they are through:1. learning 2. environmental experiences and 3. genetic endowment. Problematic behaviors occur when there has been inadequate learning, which can be corrected through the provision of appropriate learning experiences. B. Principles of behavior therapy 1. Classical conditioning - Russian physiologist Pavlou experimented with dogs. 2. Operant conditioning - American psychologist, B.F. Skinner. C. Techniques for Modifying Behavior 1. Shaping - to shape behavior, reinforcements are given for increasingly closer approximations to the desired response. 2. Modeling - learning new behaviors by imitating behavior of others. 3. Premack Principle - a frequently occurring response can serve as positive reinforcement for a response. Example: homework and telephone. 4. Extinction - gradual increase in frequency or disappearance of a response when reinforcement is withheld. Example = temper tantrums 5. Contingency Contracting - a contract for behavioral change is developed. positive and negative reinforcers for performing the desired behaviors, as well as aversive reinforcers for failure to perform are stated explicitly in the contract. 6. Token Economy - reinforcers for desired behaviors are presented in the

3 K 3 form of tokens. Tokens may be exchanged for designated privileges. 7. Time Out - aversive stimulus or punishment where the patient is removed from an environment where unacceptable behavior is being exhibited. 8. Reciprocal Inhibition - also called counter-conditioning, a technique that serves to decrease or eliminate a behavior by introducing a more adaptive behavior. 9. Overt Sensitization - aversive therapy that produces unpleasant consequences for undesirable behavior. Anatabuse (difulsaram) 10. Covert Sensitization - aversive technique relies on the patient s imagination to produce unpleasant consequences for undesirable behavior. 11. Systematic Desensitization - gradually desensitize the phobia. IV. Cognitive Therapy - short term, highly structured and goal directed therapy. Men are disturbed not by things, but the views they take of them Townsend Chapter 20. Our thoughts are a controlling factor in our emotional lives. This belief forms the base upon which the Cognitive Model was established. A. History - Depression - Aaron Beck 's - Depression is anger turned inward, and cognitive therapy is aimed at modifying distorted cognition. B. C. Indications for Cognitive Therapy 1. Originally depression. 2. Today a variety of emotional disorders: a. Panic b. Generalized Anxiety Disorder c. Social phobia d. Post Traumatic Stress Syndrom e. Eating Disorders f. Substance Abuse g. Personality Disorders h. Schizophrenia i. Couple s Problems j. Bipolar k. Hypochondriasis l. Somatoform disorders

4 C. Goals and Principles K 4 1. Goals are aimed at modifying distorted cognition about a situation. 2. Overall goal is to identify and alter the distorted/dysfunctional beliefs a. Monitor negative automatic thoughts b. Recognize connections between cognition, affect, and behavior c. Examine evidence for and against distorted automatic thoughts d. Substitute more realistic interpretations for the biased cognition e. Learn to identify and alter the dysfunctional beliefs that predispose them to distort experience(s). 2. Principles a. Cognitive therapy is based on an ever-evolving formulation of the patient and his problems in cognitive terms. Cognitive Therapy: b. requires a sound therapeutic alliance. c. emphasizes collaboration and active participation. d. is goal-oriented and problem-focused. e. initially emphasizes the present. f. is educative, the aim is to teach the patient to be his own therapist, and emphasizes relapse prevention. g. aims to be time-limited. h. sessions are structured. i. teaches patients to identify, evaluate, and respond to their distorted thoughts and beliefs. j. uses a variety of techniques to change thinking, mood, and behavior. D. Basic Concepts - the general thrust of cognitive therapy is that emotional responses are largely dependent on cognitive appraisals of the significance of environmental cues Townsend, page 281. There are two basic concepts; E. 1. Automatic thoughts - thoughts that occur rapidly in response to a situation without rational analysis - usually negative a. b. Over generalization (Absolutistic Thinking) - sweeping conclusions are made based on one incident - a type of all or nothing thinking.

5 c. Dichotomous Thinking - situations are viewed as all or nothing thinking. No in between d. Selective Abstraction - also called mental filter. A conclusion is drawn based only on selected portion of facts e. Magnification- exaggerating the negative significance of event f. Minimization - undervaluing the positive significance of event g. Catastrophic Thinking - always thinking that the worst will occur without considering the possibility of other outcomes h. Personalization - taking complete responsibility for situations without considering that other circumstances may have contributed to the outcome. Do not always personalize everything! 2. Schema - core belief Cognitive structures that consist of the individual s fundamental beliefs and assumptions, which develop early in life from personal experiences and identification with significant others. These concepts are reinforced by further learning experiences and, in turn, influence the formation of other beliefs, values, and attitudes Townsend, pg 283. Most variations of dysfunctional automatic thoughts can be traced back to core beliefs of Helplessness and Unlovability. See table 20.8 page 283 a. Helplessness b. Un-lovability c. F. Techniques of Cognitive Therapy G. 1. Didactic (educational) Aspects 2. Cognitive Techniques a. Recognizing automatic thoughts and schemas i. Socratic questioning (guided discovery) - person is asked to describe feelings associated with specific situations. Questions are stated in such a way that they may stimulate recognition of possible dysfunctional thinking. ii. Imagery and role play - the patient is asked to relive the iii. stressful situation. Thought recording - asked to keep a record of situations that occur and the automatic thoughts they have with the situation b. Modifying Automatic Thoughts and Schemas i. Generating alternatives - helping to see a broader range of possibilities to the situation. ii. Examining evidence - use automatic thought as a tool.

6 K 6 iii. Decatastrophizing - help to examine the validity of the negative automatic thought. iv.. Reattribution - technique aimed at helping to decrease the tendency of attributing adverse life events to them. v. Daily record of dysfunctional thoughts (see table 20.3 pg common tool used in cognitive therapy to modify automatic thoughts. vi. Cognitive rehearsal 3. Behavioral Interventions a. Activity scheduling b. Graded task assignments c. Behavioral rehearsal - used with cognitive rehearsal, use role play to rehearse a modification of maladaptive behaviors that may be contributing to the dysfunctional cognition. d. Distraction - use of activities to distract the person from the intrusive thoughts or depressive ruminations that are contributing to the maladaptive responses. e. Miscellaneous Techniques i. Relaxation Exercises ii. Assertiveness Training V. Basic Human Rights and Behavioral Approaches/Styles (chapter 15, Townsend) A. 10 Basic Human Rights see page 220 B. Passive - non-assertive 1. Seeks to please others at the expense of denying their own basic rights. 2. Strives to avoid conflict. 3. Discounts own feelings and attempts to meet other s needs. Justifies this as necessary to avoid hurting others and be pleasant. 4. Lacks self confidence. 5. Usually gets hurt...why? C. Aggressive 1. Defend their own basic rights by violating basic rights of others. 2. Ignores rights of others consciously or unconsciously. 3. Want to increase their feeling of power by dominating or humiliating. D. Passive- Aggressive (indirect aggression) 1. Most common 2. Most irritating but easiest to change! 3. Lacks courage or information to be assertive

7 4. Tends to let others infringe upon their rights and will not speak up to express feelings directly. 5. Becomes sulky, irritable or argumentative when asked to do something they do not want to do. 6. Devious, manipulative, sly and undermines others by expressing the opposite of what they really feel. Highly critical and sarcastic. 7. Again, probably the most irritating style for others to deal with, but once recognized can be fairly readily changed to assertiveness. E. Assertiveness Training is based on the theory that much of our social behavior is learned. So, maladaptive behavior can be unlearned and replaced by more rewarding and constructive. behavior 1. Stand up for their own rights as well as rights of others. 2. Feelings are expressed openly and honestly. 3. Assume responsibility for own choices and allows others to choose for themselves. 4. Maintain self respect and respect for others by treating everyone equally and with human dignity. 5. Communicate using I statements. 6. Voices are warm, expressive and eye contact is intermittent, and direct. 7. Through Assertiveness Behavior, people begin to take responsibility for the nature and quality of their lives. The goal of assertiveness is to balance power between yourself and others. K 7 VI. Techniques that promote assertive behavior 1. Standing up for one s basic human rights. What are your basic human rights? 2. Assuming responsibility for one s own statements. 3. Responding as a broken record. 4. Agreeing assertively. 5. Inquiring assertively. 6. Shifting from content to process. 7. Clouding and or fogging. 8. Defusing. 9. Delaying assertively Responding assertively with irony. 11. Stress Management Selecting and Utilizing A. Principles of utilizing stress management skills a. Mind and body are interrelated

8 b. Relaxed = NOT anxious c. If the body is relaxed, the mind will feel relaxed as well. K 8 B. Requirements of stress management technique a. Motivation b. Ability to concentrate c. Follow directions C. Important to assess patient before any relaxation techniques are used to determine if there are any medical problems. D. Purpose of stress management? VII. Creative Stress Management What do you do to relax? What relaxes you? Relaxation is personal. Why do people criticize stress management techniques? Some think that commitment to daily practices and follow through is unrealistic. When actually, it shows acceptance of responsibility for one s life A. Stress Awareness Log/Diary - Purpose? 1. Identifies particular stressors in predictable symptoms B. Breathing Exercises (page 212) Purpose: Keeps blood well oxygenated and purified, removes waste materials from the blood and clears thinking. Poorly oxygenated blood contributes to fatigue, mental confusion, anxiety, tight muscles, and feelings of hopelessness and helplessness (depression) 1. Technique a. First step = awareness of breathing Do you breathe properly? Move the diaphragm downward and fill the lower part of the lungs with air. b. Do 10-1 count Deep Breathing (simple and quick) I. Inhale, taking a deep breath while saying #10 to yourself, then exhale slowly letting out air from lungs. Now inhale saying the #9, then exhale telling yourself I feel more relaxed than I did at 10". Continue counting down experiencing increasing calmness as you approach #1. Or, you can do an abbreviated version of 5 to 1. c. Alternate Nostril Breathing - helps decrease tension and sinus headache. C. Progressive Relaxation - Edmund Jackson (1929), page 213, Townsend Premise = muscle tension is the body s physiological response to anxiety provoking thoughts. Deep muscle relaxation decreases physiological tension and blocks anxiety. What happens physiologically? Pulse decreases, respirations

9 decrease, B/P and anxiety decrease. D. Mental Imagery Used with cancer patient and chronic pain patients. Uses person s own imagination and positive thinking to create powerful mental picture or images to reduce stress and promote healing. E. Meditation- Requires self discipline and helps to achieve Inner Harmony. 1. Procedure - practice 15 minutes a day every day, avoid after heavy meal a. Quiet place b. Comfortable position c. Object to focus on or Mantra - peace, love, calm, om (I am) d. Passive attitude e. F. Hypnosis -Milton Erickson Goal = to achieve relaxation and make positive suggestions for change. Contraindicated in psychosis G. Thought Stopping - Joseph Wolpe (1991) Technique used to eliminate intrusive, unwanted thoughts Procedure = interrupt the thought and empty the mind. Negative thoughts precede negative emotions. Therefore, STOP the thinking and reduce the feeling and stress. Command-----STOP, then thought substitution. People who are fearful of heights This is a gorgeous view from up here K 9. H. Biofeedback 's - use of instrumentation to become aware of processes in body that usually do not notice and to being under voluntary control I. Physical Exercise -page 215 J. Problem Solving K. Humor VIII. Relaxation Time Revised and prepared by: Sandra Kahler,MS R.N. from original outline and

10 th Townsend 4 edition April, 2006 K 10 MANAGING STRESS TOP 9 WAYS #1. Do I feel helpless? Why do these things happen to me? What can I do to change the situation? #2. Do I express anger appropriately? #3. Take care of your health. #4. Leisure time - How do I spend it? #5. Simplify your world. #6. How flexible am I? #7. Do I worry too much? #8. Do I nurture my spirituality? #9. Do I accept that which I cannot change?

11 K 11 Basic Assertive Skills Passive Assertive Aggressive Passive Aggressive Whimp Superman Bully Sneaky Snake Does not stand up Does stand up for Stands up for Does not stand up for rights. rights while respect- rights even if for rights. But goes ing the rights of hurts others. about getting own others. way thru manipulation 1. Conning 2. Lying Others walk over them Often gets what Often gets what 3. Messes things up they want they want 4. Silent treatment 5. Withholds love or Does not express Expresses own Expresses feelings attention own feelings directly feelings directly at expense of others 6. Crying Avoids Conflicts Compromises Intimidates others Does not express true Gains respect feelings Low Self Esteem Good Self Esteem Uncompromising Feelings: Feelings: Feelings: Feelings: depressed happy anger resentment frustrated confident guild

9/23/2014. Action-Oriented Theories - Chapter 6. Action-Oriented Approaches. Behavioral Movement - Action-Oriented Theories - Behaviorism -

9/23/2014. Action-Oriented Theories - Chapter 6. Action-Oriented Approaches. Behavioral Movement - Action-Oriented Theories - Behaviorism - Chapter 6 Action-Oriented Theories - -Behaviorally specific interventions -Counselor role is directive -Are responsive to third party pay Action-Oriented Approaches 1 2 Action-Oriented Theories - -Behavioral

More information

Chapter 6. Action-Oriented Approaches

Chapter 6. Action-Oriented Approaches Chapter 6 Action-Oriented Approaches 1 Action-Oriented Theories - -Behaviorally specific interventions -Counselor role is directive -Are responsive to third party pay 2 Action-Oriented Theories - -Behavioral

More information

Foundations of Addictions

Foundations of Addictions Foundations of Addictions Week 8 Glenn Maynard, LPC Addiction as a maladaptive behavior This approach is grounded in psychology Model comes from classical conditioning, operative conditioning and social

More information

Based on principles of learning that are systematically applied Treatment goals are specific and measurable

Based on principles of learning that are systematically applied Treatment goals are specific and measurable 0 1 2 3 4 5 Chapter 9 Behavior Therapy A set of clinical procedures relying on experimental findings of psychological research Based on principles of learning that are systematically applied Treatment

More information

Chapter 9. Behavior Therapy. Four Aspects of Behavior Therapy. Exposure Therapies. Therapeutic Techniques. Four Aspects of Behavior Therapy

Chapter 9. Behavior Therapy. Four Aspects of Behavior Therapy. Exposure Therapies. Therapeutic Techniques. Four Aspects of Behavior Therapy Chapter 9 Behavior Therapy A set of clinical procedures relying on experimental findings of psychological research Behavior Therapy Based on principles of learning that are systematically applied Treatment

More information

Chapter 9. Behavior Therapy

Chapter 9. Behavior Therapy Chapter 9 Behavior Therapy 0 Behavior Therapy A set of clinical procedures relying on experimental findings of psychological research Based on principles of learning that are systematically applied Treatment

More information

3/7/2010. Theoretical Perspectives

3/7/2010. Theoretical Perspectives Theoretical Perspectives REBT (1955) Albert Ellis Action & Result Oriented Teaches how to identify self-defeating thoughts Replaces thoughts w/ life enhancing ones 1 A B C s of personality formation: A

More information

Chapter 7 Behavior and Social Cognitive Approaches

Chapter 7 Behavior and Social Cognitive Approaches Chapter 7 Behavior and Social Cognitive Approaches What is Learning o What Learning Is and Is Not Learning - a relatively permanent influence on behavior, knowledge, and thinking skills that comes about

More information

Psychotherapy. Dr Vijay Kumar Department of Psychology

Psychotherapy. Dr Vijay Kumar Department of Psychology Psychotherapy Dr Vijay Kumar Department of Psychology Helping Behaviour We help each other in time of need Help provided by our friends, relatives, family members Common man understanding is limited No

More information

Theory and Practice of Cognitive Behavioral Therapy

Theory and Practice of Cognitive Behavioral Therapy Theory and Practice of Cognitive Behavioral Therapy Shona N. Vas, Ph.D. Department of Psychiatry & Behavioral Neuroscience Cognitive-Behavior Therapy Program MS-3 Clerkship 2008-2009 Outline n What is

More information

Managing chronic pain in long term conditions

Managing chronic pain in long term conditions Managing chronic pain in long term conditions Dr Andrew J. Lucas BSc(Hons) MSc MSc D.Psych. C.Psychol C.Sci AFBPS Consultant Lead Health Psychologist Department of Clinical Health Psychology Royal National

More information

9/30/2014. Addictions Counseling. Chapter 12. Addictions Counseling. Addictions Counseling. Addictions Counseling. Addictions Counseling

9/30/2014. Addictions Counseling. Chapter 12. Addictions Counseling. Addictions Counseling. Addictions Counseling. Addictions Counseling Chapter 12 Define Alcoholism - 1 2 Alcoholism Nature/Nurture (chicken/egg) -Disease -Behavioral -Excuse (I can t help it) Your 1 st drink 3 4 Why drink anyway? (Taste vs. effects) Stats Half of all ER

More information

Chapter 12. Addictions Counseling

Chapter 12. Addictions Counseling Chapter 12 Addictions Counseling 1 Addictions Counseling Define Alcoholism - 2 Addictions Counseling Alcoholism Nature/Nurture (chicken/egg) -Disease -Behavioral -Excuse (I can t help it) 3 Addictions

More information

Treatment of Psychological Disorders

Treatment of Psychological Disorders Chapter 11 Treatment of Psychological Disorders McGraw-Hill 2010 The McGraw-Hill Companies, Inc. All rights reserved. Psychotherapy: Psychodynamic, Behavioral, and Cognitive Approaches Learning Outcomes

More information

What is Stress? What Causes Stress?

What is Stress? What Causes Stress? Stress Management What is Stress? Any situation can lead to stress too much to do, a conflict between people, disappointment, criticism, even compliments. These situations are not stress; they are stressors.

More information

FIGURE 1-The Cognitive Model. Core belief. I m incompetent. Intermediate belief. If I don t understand something perfectly, then I m dumb

FIGURE 1-The Cognitive Model. Core belief. I m incompetent. Intermediate belief. If I don t understand something perfectly, then I m dumb FIGURE 1-The Cognitive Model Core belief I m incompetent Intermediate belief If I don t understand something perfectly, then I m dumb Situation Automatic thoughts Reactions Reading this book This is too

More information

Assertive Communication/Conflict Resolution In Dealing With Different People. Stephanie Bellin Employer Services Trainer

Assertive Communication/Conflict Resolution In Dealing With Different People. Stephanie Bellin Employer Services Trainer Assertive Communication/Conflict Resolution In Dealing With Different People Stephanie Bellin Employer Services Trainer The Passive Communicator Often complain and feel they are being treated unfairly.

More information

How to Reduce Test Anxiety

How to Reduce Test Anxiety How to Reduce Test Anxiety To reduce math test anxiety, you need to understand both the relaxation response and how negative self-talk undermines your abilities. Relaxation Techniques The relaxation response

More information

THE INSPIRED LIVING MINDFULNESS MEDITATION PROGRAMME

THE INSPIRED LIVING MINDFULNESS MEDITATION PROGRAMME THE INSPIRED LIVING MINDFULNESS MEDITATION PROGRAMME 1 Foreword More and more research is proving that Mindfulness can help us to overcome addictions, stress, fear, anxiety and even depression. Mindfulness

More information

OUTLINE PSYCHOLOGICAL TREATMENT

OUTLINE PSYCHOLOGICAL TREATMENT OUTLINE PSYCHOLOGICAL TREATMENT Learning-Based Treatments CBT RET Humanistic Treatments Carl Rogers Frankl s Logotherapy Professor Fazakas-DeHoog lfazakas@uwo.ca VARIATIONS OF PSYCHODYNAMIC THERAPY INTERPERSONAL

More information

Managing Negative or Unhelpful Thoughts

Managing Negative or Unhelpful Thoughts Managing Negative or Unhelpful Thoughts In Cognitive Behavioural Therapy, we give particular focus to the pattern, force, frequency and content of negative or unhelpful thinking. Thoughts play a key role

More information

Workbook 3 Being assertive Dr. Chris Williams

Workbook 3 Being assertive Dr. Chris Williams Workbook 3 Being assertive Dr. Chris Williams From: Overcoming Depression: A Five Areas Approach. Chris Williams, Arnold Publishers (2002) 2 Section 1: Introduction. In this workbook you will: Find out

More information

Treatment of Psychological Disorders

Treatment of Psychological Disorders Treatment of Psychological Disorders TREATMENT OF PSYCHOLOGICAL DISORDERS Treating psych disorders poses one of the biggest problems for psychologists. Important to have a realistic perspective: Can treat

More information

I. Classical Conditioning

I. Classical Conditioning Learning Chapter 8 Learning A relatively permanent change in an organism that occur because of prior experience Psychologists must study overt behavior or physical changes to study learning Learning I.

More information

Relaxation Techniques

Relaxation Techniques Relaxation is needed for good health. It gives your body and mind a chance to rest and recover from high-stress situations. Your heart rate slows down, blood pressure decreases and muscles relax. Relaxation

More information

Working with Students with Anxiety in the Classroom

Working with Students with Anxiety in the Classroom Working with Students with Anxiety in the Classroom Brought to you by the Boone County Schools Mental Health Coalition Continuum of Care Prevention / Promotion Early Intervention Treatment Optimal Well-Being

More information

Learning. Learning is a relatively permanent change in behavior acquired through experience or practice.

Learning. Learning is a relatively permanent change in behavior acquired through experience or practice. Learning Learning is a relatively permanent change in behavior acquired through experience or practice. What is Learning? Learning is the process that allows us to adapt (be flexible) to the changing conditions

More information

What is Therapy? mental behavioral social functioning

What is Therapy? mental behavioral social functioning PSYCHOTHERAPY What is Therapy? Therapy for psychological disorders takes a variety of forms, but all involve some relationship focused on improving a person s mental, behavioral, or social functioning

More information

COGNITIVE BEHAVIOUR MODIFICATION

COGNITIVE BEHAVIOUR MODIFICATION UNIT 3 Structure COGNITIVE BEHAVIOUR MODIFICATION 3.0 Introduction 3.1 Objectives 3.2 Techniques of 3.2.1 Self Instructional Technique 3.2.2 Self Inoculation Technique 3.2.3 Self Management Technique 3.2.4

More information

Week 1 reading material Mani Masuria

Week 1 reading material Mani Masuria CBT move-on Week 1 reading material Mani Masuria [M.Masuria@tacc.ac.uk] What is CBT? Cognitive behaviour therapy (CBT) is a type of psychotherapeutic treatment that helps patients to understand their thoughts

More information

Overview of cognitive work in CBT

Overview of cognitive work in CBT Overview of cognitive work in CBT Underlying assumptions: Cognitive Behavioral Therapy How an individual interprets life events plays a role in determining how he or she responds to those events (Beck,

More information

Exposures, Flooding, & Desensitization. Anxiety Disorders. History 12/2/2009

Exposures, Flooding, & Desensitization. Anxiety Disorders. History 12/2/2009 Exposures, Flooding, & Desensitization Anxiety Disorders Major advances in treating a wide spectrum of anxiety problems over last 20 years Common thread in effective treatments is hierarchy-based exposure

More information

When You re Down And Troubled:

When You re Down And Troubled: When You re Down And Troubled: Non-pharmacologic strategies for working with depression, anxiety, and other behavioral health issues By: Tom Bartol, NP bartolnp@gmail.com Twitter: @tombartol Objectives

More information

Habits & Goals Discovery & Assessment. What kind of person do I want my child to grow up to be? How do I react to my child most often?

Habits & Goals Discovery & Assessment. What kind of person do I want my child to grow up to be? How do I react to my child most often? Habits & Goals Discovery & Assessment How do I react to my child most often? What kind of person do I want my child to grow up to be? Focus on the Relationship Conscious Communication Practice Use these

More information

The following is a brief summary of the main points of the book.

The following is a brief summary of the main points of the book. In their book The Resilience Factor (Broadway Books 2002), Reivich and Shatte describe the characteristics, assumptions and thinking patterns of resilient people and show how you can develop these characteristics

More information

Chapter 2 Lecture. Health: The Basics Tenth Edition. Promoting and Preserving Your Psychological Health

Chapter 2 Lecture. Health: The Basics Tenth Edition. Promoting and Preserving Your Psychological Health Chapter 2 Lecture Health: The Basics Tenth Edition Promoting and Preserving Your Psychological Health OBJECTIVES Define each of the four components of psychological health, and identify the basic traits

More information

Resources. Judith Beck books Oxford Centre: online videos (PW: roleplays) Wellington Psyc Med CBT programme

Resources. Judith Beck books Oxford Centre: online videos   (PW: roleplays) Wellington Psyc Med CBT programme CBT for depression Dr. Kumari Fernando Valentine Senior Lecturer/Clinical Psychologist F: Dr. Kumari Fernando (Clinical Psychologist) W: www.kumari.co.nz B: www.kumarifernandoblog.wordpress.com T: kumari_fernando

More information

Cognitive Behavior Therapy, second edition: Basics and Beyond

Cognitive Behavior Therapy, second edition: Basics and Beyond Cognitive Behavior Therapy, second edition: Basics and Beyond by Judith S. Beck (Forward by Aaron T. Beck) www.psychcontinuinged.com Questions? E mail toddfinnerty@toddfinnerty.com or call (330)495 8809

More information

Helping Your Asperger s Adult-Child to Eliminate Thinking Errors

Helping Your Asperger s Adult-Child to Eliminate Thinking Errors Helping Your Asperger s Adult-Child to Eliminate Thinking Errors Many people with Asperger s (AS) and High-Functioning Autism (HFA) experience thinking errors, largely due to a phenomenon called mind-blindness.

More information

Relaxation and Stress Management. Brought to you by the Counselling Service (RaeLynn Wicklein) ph:

Relaxation and Stress Management. Brought to you by the Counselling Service (RaeLynn Wicklein) ph: Relaxation and Stress Management Brought to you by the Counselling Service (RaeLynn Wicklein) ph: 9925 4365 email: counselling@rmit.edu.au What to expect today Understanding the connection between stress

More information

Neurobiology of Sexual Assault Trauma: Supportive Conversations with Victims

Neurobiology of Sexual Assault Trauma: Supportive Conversations with Victims Neurobiology of Sexual Assault Trauma: Supportive Conversations with Victims Jim Hopper, Ph.D. November 2017 Handout 1: Using Neurobiology of Trauma Concepts to Validate, Reassure, and Support Note: In

More information

Chapter 17 Therapy and Change

Chapter 17 Therapy and Change Chapter 17 Therapy and Change Section 1 What is Psychotherapy? Psychotherapy is a general term for the several approaches used by mental health professionals to treat psychological disorders. Objectives

More information

Individual Planning: A Treatment Plan Overview for Individuals with Somatization Disorder

Individual Planning: A Treatment Plan Overview for Individuals with Somatization Disorder COURSES ARTICLE - THERAPYTOOLS.US Individual Planning: A Treatment Plan Overview for Individuals with Somatization Disorder Individual Planning: A Treatment Plan Overview for Individuals with Somatization

More information

Chapter 3 Self-Esteem and Mental Health

Chapter 3 Self-Esteem and Mental Health Self-Esteem and Mental Health How frequently do you engage in the following behaviors? SCORING: 1 = never 2 = occasionally 3 = most of the time 4 = all of the time 1. I praise myself when I do a good job.

More information

Depression: Dealing with unhelpful thoughts

Depression: Dealing with unhelpful thoughts Depression: Dealing with unhelpful thoughts Macquarie University Counselling Service, Campus Wellbeing Level 2 Lincoln Building C8A 9850 7497 counselling@mq.edu.au http://www.campuslife.mq.edu.au/campus-wellbeing/counselling

More information

BOUNDARIES AND SELF CARE: PROTECTING VOLUNTEERS FROM COMPASSION FATIGUE

BOUNDARIES AND SELF CARE: PROTECTING VOLUNTEERS FROM COMPASSION FATIGUE BOUNDARIES AND SELF CARE: PROTECTING VOLUNTEERS FROM COMPASSION FATIGUE Objectives: Beware the Dangers of Burnout and Compassion Fatigue The Protective Power of Boundaries Super-charge your Self-Care WVCA

More information

Healthy Coping. Learning You Have Diabetes. Stress. Type of Stress

Healthy Coping. Learning You Have Diabetes. Stress. Type of Stress Healthy Coping Learning You Have Diabetes Learning you have diabetes changes your life forever. You may feel scared, shocked, angry or overwhelmed. You may not want to believe it. These are normal reactions.

More information

Lecture 11:Core Beliefs

Lecture 11:Core Beliefs Lecture 11:Core Beliefs Learning Outcomes You will learn What Core Beliefs are, when to begin working on them and how to socialize clients to CB work The principles of identifying and challenging negative

More information

University Staff Counselling Service

University Staff Counselling Service University Staff Counselling Service Anxiety and Panic What is anxiety? Anxiety is a normal emotional and physiological response to feeling threatened, ranging from mild uneasiness and worry to severe

More information

ACUTE STRESS DISORDER

ACUTE STRESS DISORDER ACUTE STRESS DISORDER BEHAVIORAL DEFINITIONS 1. Has been exposed to actual death of another or perceived death or serious injury to self or another that resulted in an intense emotional response of fear,

More information

Chronic Fatigue Syndrome (CFS) / Myalgic Encephalomyelitis/Encephalopathy (ME)

Chronic Fatigue Syndrome (CFS) / Myalgic Encephalomyelitis/Encephalopathy (ME) Chronic Fatigue Syndrome (CFS) / Myalgic Encephalomyelitis/Encephalopathy (ME) This intervention (and hence this listing of competences) assumes that practitioners are familiar with, and able to deploy,

More information

Cognitive Behavioral Therapy Benefits &

Cognitive Behavioral Therapy Benefits & Cognitive Behavioral Therapy Benefits & Techniques In today s society, doctors and psychiatrists are quick to prescribe psychotropic drugs that often come with dangerous side effects for any disorder that

More information

SAMPLE. Anger Regulation and Expression Scale Raymond DiGiuseppe, Ph.D. & Raymond Chip Tafrate, Ph.D. Assessment Report

SAMPLE. Anger Regulation and Expression Scale Raymond DiGiuseppe, Ph.D. & Raymond Chip Tafrate, Ph.D. Assessment Report Anger Regulation and Expression Scale Raymond DiGiuseppe, Ph.D. & Raymond Chip Tafrate, Ph.D. Assessment Report This Assessment Report is intended for use by qualified assessors only, and is not to be

More information

Schema Therapy and The Treatment of Eating Disorders. Presented by Jim Gerber, MA, Ph.D Clinical Director for Castlewood Treatment Centers Missouri

Schema Therapy and The Treatment of Eating Disorders. Presented by Jim Gerber, MA, Ph.D Clinical Director for Castlewood Treatment Centers Missouri Schema Therapy and The Treatment of Eating Disorders Presented by Jim Gerber, MA, Ph.D Clinical Director for Castlewood Treatment Centers Missouri Schema Therapy Defined An integrative, unifying theory

More information

INDIVIDUALS ARE COPING ALL THE TIME.

INDIVIDUALS ARE COPING ALL THE TIME. Coping Strategies INDIVIDUALS ARE COPING ALL THE TIME. COPING (CONTENDING) Coping: Is the behavior that protects us from becoming psychologically and physiologically disorganized. Usually incorporates

More information

THE WAYS BETRAYAL TRAUMA ALTERS THE MIND AND BODY DR. KEVIN SKINNER, LMFT, CSAT BLOOMFORWOMEN.COM

THE WAYS BETRAYAL TRAUMA ALTERS THE MIND AND BODY DR. KEVIN SKINNER, LMFT, CSAT BLOOMFORWOMEN.COM THE WAYS BETRAYAL TRAUMA ALTERS THE MIND AND BODY DR. KEVIN SKINNER, LMFT, CSAT BLOOMFORWOMEN.COM COPYRIGHT NOTICE & DISCLAIMER This book is not intended as a substitute for professional advice given by

More information

Coach on Call. Letting Go of Stress. A healthier life is on the line for you! How Does Stress Affect Me?

Coach on Call. Letting Go of Stress. A healthier life is on the line for you! How Does Stress Affect Me? Coach on Call How Does Stress Affect Me? Over time, stress can affect the way you feel, think, and act. You need some time when you are free of stress. You need ways to get relief from stress. Without

More information

The difference between normal worry and an anxiety disorder is severity. Although feeling anxious is a natural reaction to a stressful or dangerous

The difference between normal worry and an anxiety disorder is severity. Although feeling anxious is a natural reaction to a stressful or dangerous The difference between normal worry and an anxiety disorder is severity. Although feeling anxious is a natural reaction to a stressful or dangerous situation, a child may need help if his or her anxiety

More information

10 Secrets to a Healthier You Presented by Dr. Elaine Dembe

10 Secrets to a Healthier You Presented by Dr. Elaine Dembe 10 Secrets to a Healthier You Presented by 7:45 a.m. 8:45 a.m. Sponsored by 200 St. Clair Ave W. # 308, Toronto, Ontario M4V 1R1 Tel: 416-960-5353 elaine@elainedembe.com elainedembe.com HOW CONSCIOUS BREATHING

More information

Helping YOU Reach YOUR Goals! Cindy Alfano, Counselor

Helping YOU Reach YOUR Goals! Cindy Alfano, Counselor Helping YOU Reach YOUR Goals! Cindy Alfano, Counselor What is Stress? When we come to believe that the demands of our life are exceeding our abilities, our nervous system activates a set of reactions which

More information

Borderline Personality Disorder (BPD) FACTS Families and Carers Training and Support Programme

Borderline Personality Disorder (BPD) FACTS Families and Carers Training and Support Programme FACTS : Participants handouts Module 2 Mindfulness and Emotion Management Borderline Personality Disorder (BPD) FACTS Families and Carers Training and Support Programme A short course for family members

More information

General Psychology Social Psych. Cognitive Bias. Bystander Effect. When others are present, less likely to help Fundamental Attribution Error

General Psychology Social Psych. Cognitive Bias. Bystander Effect. When others are present, less likely to help Fundamental Attribution Error General Psychology Social Psych Cognitive Bias Bystander Effect When others are present, less likely to help Fundamental Attribution Error Also called Correspondence Bias Attribution Effect We prefer dispositional

More information

ANGER MANAGEMENT. So What is Anger? What causes you to be angry? Understanding and Identifying the Cause of your Anger

ANGER MANAGEMENT. So What is Anger? What causes you to be angry? Understanding and Identifying the Cause of your Anger ANGER MANAGEMENT Georgia Association of Code Enforcement So What is Anger? Anger is "an emotional state that varies in intensity from mild irritation to intense fury and rage. An EMOTIONAL State What causes

More information

Changes to your behaviour

Changes to your behaviour Life after stroke Changes to your behaviour Together we can conquer stroke Because there is so much to deal with after a stroke, it s normal for your behaviour to change in some way. In this booklet we

More information

What we ll talk about today. Elder Abuse. Categories of Elder Abuse. Signs of Abuse in the Elderly 5/14/2014

What we ll talk about today. Elder Abuse. Categories of Elder Abuse. Signs of Abuse in the Elderly 5/14/2014 What we ll talk about today Katherine Wainwright, BA, Cyndy Soto, BA & Jane Fisher, Ph.D. Department of Psychology Nevada Caregiver Support Center University of Nevada, Reno Sponsored by the Nevada Aging

More information

Personal Change. A guide for Toyota associates and team members. What s Inside. This Personal Change Guide is designed to

Personal Change. A guide for Toyota associates and team members. What s Inside. This Personal Change Guide is designed to Personal Change A guide for Toyota associates and team members This Personal Change Guide is designed to help you be successful in mastering change. Change is occurring at accelerated speed everywhere

More information

Biopsychosocial Characteristics of Somatoform Disorders

Biopsychosocial Characteristics of Somatoform Disorders Contemporary Psychiatric-Mental Health Nursing Chapter 19 Somatoform and Sleep Disorders Biopsychosocial Characteristics of Somatoform Disorders Unconscious transformation of emotions into physical symptoms

More information

Associative Learning

Associative Learning Learning Learning Associative Learning Classical Conditioning Operant Conditioning Observational Learning Biological Components of Learning Cognitive Components of Learning Behavioral Therapies Associative

More information

Cognitive Behavior Therapy for Serious Mental Illnesses. Narsimha R. Pinninti MBBS, MD Professor of Psychiatry, UMDNJ-SOM

Cognitive Behavior Therapy for Serious Mental Illnesses. Narsimha R. Pinninti MBBS, MD Professor of Psychiatry, UMDNJ-SOM Cognitive Behavior Therapy for Serious Mental Illnesses Narsimha R. Pinninti MBBS, MD Professor of Psychiatry, UMDNJ-SOM Learning Objectives Learn the history and development of Cognitive Behavior Therapy

More information

3. Behavioral Perspective of Learning

3. Behavioral Perspective of Learning 3. Behavioral Perspective of Learning Behavior: Big Questions Is learning just a change of behavior? Can learning happen without intent? Can new behavior be shaped by manipulating the environment? 3.1

More information

BUT ANXIETY IS ABNORMAL

BUT ANXIETY IS ABNORMAL Insights Counseling - 1- ANXIETY What Is Anxiety? Anxiety is related to WORRY. Worry is the tendency to fret about the things that are making us stressed, So ANXIETY is related to Stress, and reflects

More information

Module 10: Challenging Maladaptive Thoughts and Beliefs

Module 10: Challenging Maladaptive Thoughts and Beliefs Module 10: Challenging Maladaptive Thoughts and Beliefs Objectives To learn techniques for addressing dysfunctional thoughts and beliefs To understand and manage potential difficulties using thought records

More information

Reframing I can t do it

Reframing I can t do it Chapter 23 Reframing I can t do it A Practical Exercise We are upset not by things but the view we take of them Epictetus Saturday afternoon. Reframing distressing thoughts is a practice that helps you

More information

How to Cope with Anxiety

How to Cope with Anxiety How to Cope with Anxiety A PUBLICATION OF CBT PROFESSIONALS TABLE OF CONTENTS 1 Coping Skills for Anxiety 2 Breathing Exercise 3 Progressive Muscle Relaxation 4 Psychological Treatments for Anxiety 2 1.

More information

Improving Your Sleep Course. Session 4 Dealing With a Racing Mind

Improving Your Sleep Course. Session 4 Dealing With a Racing Mind Improving Your Sleep Course Session 4 Dealing With a Racing Mind Session 4 Dealing With a Racing Mind This session will: Help you to learn ways of overcoming the mental alertness, repetitive thoughts and

More information

Optimal Health Questionnaire

Optimal Health Questionnaire Optimal Health Questionnaire This questionnaire is intended to help you assess how well you are balancing the various elements in your life. The basis of the process is that we have 5 dimensions which

More information

SUMMARY OF SESSION 6: THOUGHTS ARE NOT FACTS

SUMMARY OF SESSION 6: THOUGHTS ARE NOT FACTS SUMMARY OF SESSION 6: THOUGHTS ARE NOT FACTS Our thoughts can have powerful effects on how we feel and what we do. Often those thoughts are triggered and occur quite automatically. By becoming aware, over

More information

Mastering Emotions. 1. Physiology

Mastering Emotions. 1. Physiology Mastering Emotions Emotional mastery is the key to living a life that you direct. The ability to have absolute direct power over what you feel in every single moment no matter what happens around you is

More information

Personality. Unit 3: Developmental Psychology

Personality. Unit 3: Developmental Psychology Personality Unit 3: Developmental Psychology Personality Personality: The consistent, enduring, and unique characteristics of a person. There are many personality theories that provide a way of organizing

More information

Using Your Brain -- for a CHANGE Summary. NLPcourses.com

Using Your Brain -- for a CHANGE Summary. NLPcourses.com Using Your Brain -- for a CHANGE Summary NLPcourses.com Table of Contents Using Your Brain -- for a CHANGE by Richard Bandler Summary... 6 Chapter 1 Who s Driving the Bus?... 6 Chapter 2 Running Your Own

More information

Chapter 11: Behaviorism: After the Founding

Chapter 11: Behaviorism: After the Founding Chapter 11: Behaviorism: After the Founding Dr. Rick Grieve PSY 495 History and Systems Western Kentucky University 1 Operationism Operationism: : the doctrine that a physical concept can be defined in

More information

CBT for Hypochondriasis

CBT for Hypochondriasis CBT for Hypochondriasis Ahmad Alsaleh, MD, FRCPC Assistant Professor of Psychiatry College of Medicine, KSAU-HS, Jeddah Agenda Types of Somatoform Disorders Characteristics of Hypochondriasis Basic concepts

More information

UNDERSTANDING YOUR COUPLE CHECKUP RESULTS

UNDERSTANDING YOUR COUPLE CHECKUP RESULTS UNDERSTANDING YOUR COUPLE CHECKUP RESULTS The steps you will take to grow both as individuals and as a couple OVER 35 YEARS OF RESEARCH MEANS YOU ARE RECEIVING VALID RESULTS THAT WILL MAKE YOU SCREAM.

More information

Warren 1. Cognitive Behavioral. Use of CBT. Purposes of Today s Dialogue. Efficacy of CBT. Use of CBT in PMH Settings

Warren 1. Cognitive Behavioral. Use of CBT. Purposes of Today s Dialogue. Efficacy of CBT. Use of CBT in PMH Settings Cognitive Behavioral Therapy Barbara Jones Warren, PhD, RN, CNS BC, PMH Thisspeakerhasnoconflictsofinterest speaker has of interest to disclose. Use of CBT For self and personal growth Individuals Groups

More information

PowerPoint Lecture Outlines prepared by Dr. Lana Zinger, QCC CUNY Psychosocial Health: Being Mentally, Emotionally, Socially, and Spiritually Well

PowerPoint Lecture Outlines prepared by Dr. Lana Zinger, QCC CUNY Psychosocial Health: Being Mentally, Emotionally, Socially, and Spiritually Well PowerPoint Lecture Outlines prepared by Dr. Lana Zinger, QCC CUNY 2 Psychosocial Health: Being Mentally, Emotionally, Socially, and Spiritually Well Defining Psychosocial Health What is it? Complex interaction

More information

NCFE Level 2 Certificate in Awareness of Mental Health Problems SAMPLE. Part A

NCFE Level 2 Certificate in Awareness of Mental Health Problems SAMPLE. Part A NCFE Level 2 Certificate in Awareness of Mental Health Problems Part A Certificate in Awareness of Mental Health Problems Welcome to this Level 2 Certificate in Awareness of Mental Health Problems. We

More information

MATCP When the Severity of Symptoms Interferes with Progress

MATCP When the Severity of Symptoms Interferes with Progress MATCP 2017 When the Severity of Symptoms Interferes with Progress 1 Overview Stages of Change, or Readiness for Change Changing Behavior Medication Adherence Disruptive Behaviors Level of Care Tools including

More information

Caring For You --- Reducing Stress

Caring For You --- Reducing Stress Caring For You --- Reducing Stress Are you someone who gets stressed out and overwhelmed with all sorts of planning, family activities, parties, shopping, work and more? What does that do to your life?

More information

Identity Personal Challenge Activity

Identity Personal Challenge Activity I.D.ENTITY ĪˈDENTITĒ! PAGE 1 TEST # 5: IDENTIFY YOUR CORE FEAR Taken from the DNA of Relationships by Gary Smalley Core Fears The destructive dance that everyone engages in usually stems from fear. Ever

More information

Cognitive Therapy: Working with MI and SA Consumers with Chronic Medical Problems

Cognitive Therapy: Working with MI and SA Consumers with Chronic Medical Problems Lori Ryland, Ph.D. LP, CAADC, CCS-M, BCBA-D Academy Certified Cognitive Therapist Chief Clinical Officer, Venture Behavioral Health Cognitive Therapy: Working with MI and SA Consumers with Chronic Medical

More information

Learning: Relatively permanent change in behavior due to experience

Learning: Relatively permanent change in behavior due to experience Learning: Relatively permanent change in behavior due to experience Does NOT include temporary changes due to disease, fatigue, injury, maturation, or drugs, since these do NOT qualify as learning, even

More information

Managing Insomnia: an example sequence of CBT-based sessions for sleep treatment

Managing Insomnia: an example sequence of CBT-based sessions for sleep treatment Managing Insomnia: an example sequence of CBT-based sessions for sleep treatment Session 1: Introduction and sleep assessment -Assess sleep problem (option: have client complete 20-item sleep questionnaire).

More information

Psychological Approaches to Counseling. Mr. Lema, Isaac Clinical Psychologist (MSc.) 25 th November 2015

Psychological Approaches to Counseling. Mr. Lema, Isaac Clinical Psychologist (MSc.) 25 th November 2015 Psychological Approaches to Counseling Mr. Lema, Isaac Clinical Psychologist (MSc.) 25 th November 2015 Learning Objectives Explore different psychological approaches to counseling Adopt psychological

More information

STRESS MANAGEMENT 101

STRESS MANAGEMENT 101 STRESS MANAGEMENT 101 Lois Coleman, MS, CHES July 15, 2013 at 3:30 PM PRESENTATION OUTLINE What is stress? What is a stressor? How does the body respond to stress? What can I do to manage stress? DID YOU

More information

Learning Theories - Behaviourism -

Learning Theories - Behaviourism - Learning Theories - Behaviourism - Kimberley A. Clow kclow2@uwo.ca http://instruct.uwo.ca/psychology/257e-570 Office Hour: Thursdays 2-3pm Office: S302 Outline What is Learning? Classical Conditioning

More information

The Panic Attack: syndrome and symbol (A Psychosynthesis approach)

The Panic Attack: syndrome and symbol (A Psychosynthesis approach) The 2 nd International Conference on Psychophysiology of Panic Attacks 'Diversity of Theories & Treatments - How Far Have We Come?' London, UK, 1-4 October 2004 Organized by PsyEdu.com, University of Westminster

More information

Agenda. Challenging Issues in CBT: Handling the Difficult Patient. Readings. Readings. Specifying the Difficulty. Specifying the Difficulty

Agenda. Challenging Issues in CBT: Handling the Difficult Patient. Readings. Readings. Specifying the Difficulty. Specifying the Difficulty Agenda Challenging Issues in CBT: Handling the Difficult Patient Judith S. Beck, PhD President, Beck Institute for Cognitive Therapy and Research Bala Cynwyd, Pennsylvania Clinical Associate Professor

More information

Mental Toughness. 1. Ability to rebound Bouncing back from set-backs and mistakes. 2. Ability to handle pressure Staying calm in the clutch.

Mental Toughness. 1. Ability to rebound Bouncing back from set-backs and mistakes. 2. Ability to handle pressure Staying calm in the clutch. Mental Toughness 1. Ability to rebound Bouncing back from set-backs and mistakes. 2. Ability to handle pressure Staying calm in the clutch. 3. Ability to concentrate Focus on what s important and block

More information

Session 16: Manage Your Stress

Session 16: Manage Your Stress Session 16: Manage Your Stress Stress is part of life. However, you can learn better ways to take care of yourself when faced with stress. Stress is not always bad. Some stress can make life interesting

More information

Managing Stress Before Stress Manages You. Agenda. Optimal Zone

Managing Stress Before Stress Manages You. Agenda. Optimal Zone Managing Stress Before Stress Manages You 3M 2007. All Rights Reserved. Agenda What is stress? How does it impact us? Three key steps in the sequence of stress Techniques for managing each step 3M resources

More information