What is a control? What are critical controls?
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1 Dr Maureen Hassall
2 2015 NSW Mining - Health, Safety, Environment and Community Conference What is a control? What are critical controls? UQ
3 Acknowledgements ACARP C23007 Selection and optimisation of risk controls ICMM Health and Safety Critical Control Management Good Practice Guide
4 Why are we interested in controls
5 Why are we interested in controls? The top factors for incidents are people not properly identifying risks, controls not being in place, or the controls not being effectively implemented or maintained. (ICMM 2013)
6 Why are we interested in controls? Low Risk High Risk Risk is determined by the effectiveness of controls
7 Why are we interested in controls? Analysis by ICMM that the top factors for why incidents occur are due to: Controls not being in place and controls not being effectively implemented or maintained.! Threat Unwanted Event
8 Why are we interested in controls? Analysis by ICMM that the top factors for why incidents occur are due to: Controls not being in place and controls not being effectively implemented or maintained.! Threat Unwanted Event
9 Why are we interested in controls? Effective controls prevent unwanted events....! Threat Unwanted Event
10 Why are we interested in controls? Effective controls prevent unwanted events or mitigate consequences of unwanted events
11 What is a control? A control is an act, object or system (combination of act and object) that directly arrests or mitigates an unwanted event. A control is specifiable, measureable and auditable.
12 What is a control? A control is an act, object or system (combination of act and object) that directly arrests or mitigates an unwanted event. A control is specifiable, measureable and auditable. Human actions Control Objects Adapted from: Rasmussen & Svedung, 2000 Leveson, 2004 Operational Hazards and Threats
13 What is a control? A control for mitigating child pedestrian fatalities outside schools. The control is drivers driving vehicles at a safe speed that is specified as 40km/hr or less and is measureable via speed cameras and auditable with speed versus fatality data.
14 What is a control? A control is an act, object or system (combination of act and object) that directly arrests or mitigates an unwanted event. A control is specifiable, measureable and auditable.
15 Impact of changing definition
16 Impact of changing definition Results in more succinct bowties - easier checking for adequacy/coverage of controls Controls that minimise exposure Controls that detect and deflect threats Last chance intervention controls Protection controls Isolation/ containment controls Recovery/. Restoration controls Hazard Control Control Control Control Control Control Control Control Control Decreasing response time for ARRESTING CONTROLS Increasing response time of MITIGATION CONTROLS
17 Impact of changing definition
18 Impact of changing definition Because we said controls need to be specifiable, measurable and auditable We should now be able to determine the effectiveness of controls
19 Measuring Control Effectiveness: Measuring control effectiveness should be done for important controls to allow for the tracking and actioning of control performance over time.
20 What is a critical control?
21 What is a critical control? From ICMM guide
22 Hazard Monitoring, maintaining and improving controls CONTROL ASSURANCE MANAGEMENT SYSTEM (CAMS) Operations activities Maintenance activities Engineering activities CAMS: Activities that ensure people and equipment are ready and able to perform the control activities as required when required (i.e. activities that ensure controls sustain effectiveness over time) Management activities
23 What is a critical control? From ICMM guide
24 What is a critical control? The following questions can help to determine if a control is critical: Is the control crucial to preventing the event or minimizing the consequences of the event? Is it the only control, or is it backed up by another control in the event the first fails? Would its absence or failure significantly increase the risk despite the existence of the other controls? Does it address multiple causes or of mitigate multiple consequences the MUE? (In other words, if it appears in a number of places on the bowtie or on a number of bowties, this may indicate that it is critical.)
25
26 What is a critical control? Identify controls Critical control? N Y Determine erosion factors Control Assurance Management Plan Control Assurance Management Plan Determine verification requirements Audit processes
27 Conclusion Improvement of risk controls and their effectiveness will positively impact the safety, operational efficiency and cost performance Critical control focus will concentrate efforts on the selection, implementation and management of those controls that directly address fatality risks Improvements will only be achieved if systems, tools and people drive a shift in mindset to the importance of managing controls. Potential impacts and improvements include the following: Development of quality of bowtie analysis and quality control assurance management systems. Further work on effectiveness and dependency analysis for control sets Development of knowledge management systems to help quantify control effectiveness e.g. by upgrading and expanding RISKGATE.
28 Acknowledgements ACARP C23007 Selection and optimisation of risk controls ICMM Health and Safety Critical Control Management Good Practice Guide
29 More on Measuring Control Effectiveness: QUANTATIVE ANALYSIS: Uses actual data to determine the 3 components of control effectiveness: The ability of the control to function as required. The availability and use of the control when required. The extent to which the control a) minimises exposure, detects/deflects or intervenes to prevent threats becoming unwanted events or b) mitigates the severity of the consequence. For example the effectiveness of alcohol testing =
30 Measuring Control Effectiveness: TREE (SEMI-QUANTATIVE) ANALYSIS:
31 Measuring Control Effectiveness: Proximity detection systems (humans respond to alarms) ILLUSTRATION DATA ONLY Numbers have not be derived from real data Verification data Q1. Proximity detection system reliably 0.25 N Y 0.75 picks up objects as required when required? % fleet fitted x routine reliability test information Q2. Operator competent to respond to 0.01 N Y 0.99 proximity detection system feedback? Driver training/competency testing, driver interviews Q3. Operator aware and does respond 0.40 N Y 0.60 correctly to proximity detection feedback? Vehicle data reports, incident reports, Q4. When object in proximity detected 0.00 N Y 1.00 and correct actions taken were they effective in avoiding accident? Analysis of incidents reports and vehicle data records ESTIMATED EFFECTIVENESS OF CONTROL 45%
32 Measuring Control Effectiveness: CATEGORISATION (QUALITATIVE) ANALYSIS: Based on peoples judgements Examples of categories used to assess control effectiveness Three category control effectiveness scale Good effectiveness Satisfactory but could be improved Four category control effectiveness scale High Effectiveness Satisfactory Effectiveness Five category control effectiveness scale Excessive too many controls [that adversely effectiveness] Acceptable no action Inadequate action required Unsatisfactory Acceptable but current controls could be enhanced Replace Not acceptable refinement to current controls needed Inadequate more/better controls needed
33 NSW MINING Health, Safety, Environment & Community
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